[Q] Gmail App not fetching attachments - EVO 4G Q&A, Help & Troubleshooting

I'm not certain this is an issue specific to the Evo or the Gmail app in general, but...I can not preview attachments (jpeg's specifically) in most emails dated within the last week. Almost everything older than a week previews/downloads fine, with a few exceptions. This issue occurs whether I'm using 3G or WiFi.
Any ideas?
edit: To be clear, what happens is that the Gmail app gets stuck on the "Fetching Attachment, please wait..." window indefinitely on the attachments in question. To be more clear...these attachments open fine on my computer. This problem is specific to the Gmail app.

I'm having exactly the same problem with the gmail app on my Dell Streak, this only started after i updated to Android 2.2

I had that happen this morning, when I tried to open a pdf that was attached to an email in my Gmail account. I decided to uninstall Adobe Reader, reboot, and reinstall. Once done, everything works just fine. Not sure what you should do ... just giving my experience and perhaps a little insight.

Same issue on two different TMobile G2's. On the first, I never got it to pull an attachment. On the second, it worked for the first day or two. I thought the first must be a lemon, but now it has started on this one.
The only thing I can correlate is that the last attachment I 'fetched' had to open the included QuickOffice.

Related

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!

Problem after nandroid recovery

Hi all.
Having rooted with unrevoked and made a nandroid backup of my rom, I installed OpenDesire Team's Official Froyo HTC Sense ROM and radio on my phone. It worked well and it's the mod I am going to use. Problem is I don't have the time to set it all up now and reinstall everything and put all my settings as I'd like them since I am going to be on a business trip for the next 2 to 3 weeks. So I did a nandroid restore. All well and OK. Except I could no longer see any of my videos. Always an error telling me Sorry, you cannot play this video or whatnot. I rebooted and immediately after reboot I tried to play the same files. The first one started, then froze, and then all video files gave me the same error. Even files I had recorded with the phone. This went on for a few hours till I remembered the damn radio file. Thinking "it can't be that" I dloaded a previous version from the development section and flashed. Believe it or not, I can now play videos. Crises averted... except it's not.
Today I noticed that my Gmail app isn't syncing anymore. I receive mails in real time (pushed to the device) and can open and read them fine. I can even delete them from the inbox (or so it seems), but when I tried to reply to an email I noticed my mail just sat there saying "sending" in those red / pink letters. I tried to compose a new mail and sending that only to find all my composed mails since I had restored were still sitting in my outbox label / folder. And when I accessed Gmail from my PC's web browser, I found that all the mails I had opened in the Gmail app on the phone were still unopened on the servers. And the deleted ones were still there too, untouched. So it seems my Gmail stopped syncing. And I have already checked the settings. All else is working including calendar and contacts.
I have performed over a dozen restores now and tried all radio files in the forum. Nothing worked.
Does anyone have a solution for this issue? Please!!!!! Very urgent I fix it before leaving tomorrow evening.

Twitter causing Sense / Manilla.exe to crash

Hello everyone, starting last night, my manilla.exe/Sense crashes any time Twitter tries to download new tweets (Using the Twitter client built into Sense). Sense closes and relaunches, no new Tweets are displayed. Happens with both a manual refresh or the automated Twitter refresh.
Thinking it was maybe something funky in my Twitter feed, I logged out of Twitter and logged into a secondary almost unused twitter, and ran into the same problem.
Any idea what is causing this?
My next step would be to delete the file the tweets are stored in, in case this has some how gotten corrupt. Any idea what file to delete, or where to find a menu command to do this? Logging out doesn't delete your old Tweets, just causes them to not be displayed.
I'm sure a hard reset would fix this, but I've got a ton of software I don't want to reinstall.
Running the Sprint version of the TP2, using the stock 6.5 ROM.
As I had the same problem, since today (manilla crashing) I started browsing the forum and found that others too thought peep could be the problem. This is how I came to your thread.
I don't have a solution, but it seems to me the problem has got something to do with some or other update...
When I close phone connection (boot and then don't enter pin-code) then everything keeps working great. Updating and downloading through WiFi. even Peep!
Very strange....
Thanks. Not sure what peep is, but I don't use that. I did find the Temp folder for Twitter, and deleted everything in that, didn't help.
I did see when I tried to reconnect that it processed two tweets before crashing (based on the images it downloaded into the Temp folder). So either Twitter changed something that's messing up the client, or there's another database/cache somewhere I haven't been able to locate that needs to be rebuilt.
Guess I'll try PocketTwit in the meantime.
HTC Peep is the built-in twitter app. If you disable autosync in peep everything runs smoothly. Twitter probably made some change in protocol or sth...
An other twitter app will have to do ;-)
Oh ok. Didn't see the name Peep anywhere, or on the .exe. Good to know. Even with auto turned off, it was still crashing. However, it looks like its a Twitter issue:
A known API issue is causing some clients to crash 1 hour ago
There is an issue with the API that is causing some clients to crash. A fix is being deployed now
Click to expand...
Click to collapse
Taken from their blog.
Twitter support says: problem solved!
Still not working for me, and its been about 50 minutes since they posted it was fixed to their status page. Peep still crashes on refresh, and Pocketwit refuses to show any updates.
Any updates on this? I'm still crashing this morning.
Chuck_IV said:
Any updates on this? I'm still crashing this morning.
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Click to collapse
use sktools to clean the twitter-cache. works for me.
I got it working last night. Took about 3 hours from when they posted it had been fixed, for when the built-in Twitter client started working again without crashing.
PocketTwit refused to work until I deleted the account and recreated it.
Both are working today.
Mine is still crashing. Damnit.
Try going into the Temp folder on your phone's root, and deleting all the twitter db/cache files.
shawndoc said:
Try going into the Temp folder on your phone's root, and deleting all the twitter db/cache files.
Click to expand...
Click to collapse
Perfect! Thanks!
I have a horrible feeling that when Twitter turn off the auth-ouath thing (http://countdowntooauth.com/) all the older phones who have a Sense tab that runs Twitter will stop working
Both my phones, HD2 stock rom and TD2 Energy rom, crashes on trying to update the twitter feed. Trying to delete the cache in \temp doesnt help. Strange. Maybe salemfox is correct, one does hope that HTC fixes Peep asap then...
Hey, my TD2 with Energy-Rom GTX 25 aug.. is working again!! Jippie! I did delete my accountsettings on the TD2 first ... But logged in now and no crashes anymore!!
I was right! Any idea is there's ANY fix for this? I doubt it, it would require a new manilla or at least us replacing some files (the ones with all the numbers in their names) in the Windows directory. It's happened on Android too...
salemfox said:
I have a horrible feeling that when Twitter turn off the auth-ouath thing (http://countdowntooauth.com/) all the older phones who have a Sense tab that runs Twitter will stop working
Click to expand...
Click to collapse
Yup. This is frustrating. Not only does Peep not work with Oath, but neither does Pockettwit. Anyone know of any Windows Mobile Twitter clients (that are good) that work with Oath?
When peep stopped working because of the bad auth connection to twitter, on the upside it resolved my SOD problem. This is on windows mobile 6.5, after I already applied the htc patch for the sms memory leak. Unfortunately last night the phone automagically seemed to try to make contact again (i heard the typical message twirp sound) and truth be told this morning the tp2 once again slept the sleep of death. I just disabled the service for the time being but i would love to know how to remove peep altogether manually. Still not clear on that.

Facebook doesnt stay logged in?

Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
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Click to collapse
This isn't going to answer your question but I'm just letting you know I get the same issue. I just either leave it or clear the notification up. Wouldn't mind finding a solution to this as well. Good luck!
I was afraid of that, so its either deal with the constant logins to get everything synced properly in your contacts, messages, etc., or go with something like Pure Messanger Widget and stock facebook app?
yep same issue here, ive learned though it does it only when i check my facebook on the epic
if I leave it alone it doesnt log out
There is a similar post in the General forum, but I had the same issues.
When I experienced the same issues, I was still on the stock version of Facebook.apk. The SNS account kept prompting for me to log in again, with each sync interval.
I tried removing and adding the account again and rebooting in between, yet still the same problem. I finally had upgrade Facebook to the latest update that was the cause of all these login issues for older versions.
The upgrade fixed the problem, but I did find an issue when you use the built-in Facebook contact sync alone it may not carry profile pictures over to SMS. I had to manually add the account, this ended up putting two Facebook sync processes on my phone. The first is for Facebook to actually let you login to the app (just has sync contacts), and the second is the process that will sync both contacts and calendar events again. (the original sync we're used to)
Reference thread
EDIT: I just got the same SNS login prompt again.
I've never had any login problems on the facebook app, but I also don't use the feeds and updates widget.
Sent from The Chaotic Void
This only seems to be happening to me more often recently. I swear it's asking me to log in to Facebook & Twitter every hour or so now. When I go to Accounts & Sync I see that there are two accounts (even though I only have one account for each). One Twitter & one Facebook account say there was an error with the syncing process.
I unchecked the sync processes that were having errors. I'll let you know if I keep being asked to log in.
I have this problem too. It says my sync is experiencing errors and its cause it logged me out of Facebook. Once I log back in its fine.
Sent from my Evo Killer!!!
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
zanderman112 said:
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
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Click to collapse
whats the setup on that phone atm? I had these same issues(as stated above) and now I'm Flashed to nebula 1.0.7 with froyo and its beast without any problems. Facebook hasn't bugged me once lol
brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
Hasseo said:
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
Click to expand...
Click to collapse
After doing this, I bet you don't have your friends profile pictures in the stock SMS application anymore. You also wouldn't have Facebook events in your stock Calendar application.
I have the same problem. Funny thing is my widget works fine gets updates and I can upload a picture from within the widget. If I take a picture, or select one from the gallery, then click Share facebook, it will not upload. started one day last week.
On stock rooted and don't get it hourly or even 2x/day that I can remember, just every morning...sometimes it doesn't make it the first time, usually it re-connects, good til the next morning....
I had the same problem. I had to delete the stock sync and use the FB app's sync option but like mentioned above you lose the profile pics on the stock sms so I downloaded "go sms" and the pictures are back...it beats having to log in every hour for sure.
Sent from my SPH-D700 using XDA App
Same issue here. Facebook app from market works fine but the integrated samsung facebook sync and widget have problems. Ridiculous, samsung needs to fix their software.
treeserton said:
Ridiculous, samsung needs to fix their software.
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Click to collapse
I would say it's a Facebook issue. It stopped working properly after the recent Facebook update. It affected all versions of the application, including the Epic's stock version of Facebook.
I do actually. But, no calendar sync.
Sent from the Epic that bites.
I can say that my gf and my brother both have the same issue, only reason i can think Samsung isn't attempting a quick fix is the rumored 2.2 update for the 21st of this month, which will probably have an updated app that fixes the problem. Although as important as facebook is to people I am surprised there is no maintenance release that fixes this,
Same issues here. I was thinking it might have had something to do with networking issues - I usually leave wifi and 4g on all the time. I noticed that I usually get the prompts when I leave home in the morning (go out of range of my house's wifi) and when 4g disconnects and reconnects in spotty 4g areas. I was wondering if maybe the session expires when you switch networks. Same thing would happen on my laptop when I would bring it from home to work or a coffee shop. FB might recognize that the connection is different. Meh, just a theory I thought I'd throw out there.

People/Photo Hub/Facebook sync error - and growing frustration.

I became aware of the issue when I noticed that there were no photos in the People and Photo hubs - just little grey squares. Selecting them took me to a larger grey square then the message "Cant get picture. Try again later" My Facebook and Photo feeds still updated though.
I then went into settings and tried to manually sync Facebook but got error code 800723ff.
A search on the net showed that this was caused by the data connection being dropped, but this is not the case as I was able to sync my email addresses and Facebook updates from my friends were loading.
I removed and re-added the Facebook account at least 5 times. Pulled the battery and the SIM card...all to no avail. I really don't want to reset the phone and have to reload all my apps again. I did that about a month ago because of an error with the Marketplace. If anyone has any ideas or came across this before and knows the solution it would be greatly appreciated.
Another thing... this is something I was able to confirm - at least for my phone - when I deleted and re-entered the Facebook account. The time it takes to load the Facebook content and load a post with comments increases as time goes by. I first noticed this back in January when I got frustrated because it started to take the What's New in the People Hub over a minute to load content. On a whim I deleted the Facebook account, added it back in and lo and behold... loading content in 1 - 2 seconds. Selecting a post by one of the fan pages I follow, such as Yankees or Rangers, that had up to 90 comments loaded everything in about 4 seconds. Prior to this, loading a post with 9o comments was an exercise in frustration. I'm talking almost 2 minutes.
Before this latest error, I felt that things were a bit slow again. Not as slow as in December, but still a bit of a delay. Now, with the Facebook account freshly entered I am again enjoying speedy load times. I just loaded a post with 99+ comments and that took only 3 seconds.
I am worried that this is the norm. That as time goes by, loading content in the People and Photo hub will become progressively sluggish. It reminds me of WinMo 6.1 where I had to do a hard reset every 8-10 months because the system slowed to a crawl.
So, can anyone else confirm my findings? If this is indeed the norm, then this is an issue that MS needs to know about and correct. I guess I can delete/re-enter the Facebook account every couple of months but why should I have to? It's a minor pain in the ass to go through my contacts and relink them everytime I do this.
no such issues on my HD7, maybe you should bring it to service ctr, if the data connection is dropping, it maybe the radio issue...
I have a problem with some pictures of my contacts linked to facebook not wanting to update, none of the other issues though.
nat1 said:
I have a problem with some pictures of my contacts linked to facebook not wanting to update, none of the other issues though.
Click to expand...
Click to collapse
same issue here,i think it's the recent changes of Facebook that bring These trouble
karelj said:
I became aware of the issue when I noticed that there were no photos in the People and Photo hubs - just little grey squares. Selecting them took me to a larger grey square then the message "Cant get picture. Try again later"
Click to expand...
Click to collapse
I've just signed up to say that I've been having the same problem recently.
I experienced the problem with Facebook photos as well, it lasted for about 3 days. Today it started working again, must have been some bugged update on Facebook side that's gone now.
I just noticed that the "what's new" feed in the Picture Hub suddenly has gone completely empty and just says "no news to share now". Very strange and annoying.
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Well I don't use facebook integration in contacts.
I rather use the app for that.... I visit FB maybe 10 minutes a day.
For weeks I had been frustrated because a few of my contacts would not appear in the People hub, nor link to their Facebook counterparts. It turns out there is a Facebook privacy setting that allows a Facebook user to prevent "platforms" from accessing their data. Thus, the Facebook app will show them, but the integrated Facebook support will not even show them as your friend. There is no workaround or solution for this, other than to ask your friends to turn this setting off in their privacy options. I understand this isn't the exact issue the OP is having, but it seems to me this thread is full of Facebook/WP7 interaction information and I thought it may help others who are experiencing the same problem.
KirwanDWH said:
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Click to expand...
Click to collapse
Thanks! I completely forgot that I had turned that on. Turned it off and it works again.
I have big issues with the Pictures Hub.
I have not been able to upload any photos to either skydrive nor facebook for days now, and it doesnt even show my pictures from facebook, the only thing I have there is "Camera Roll" and "Saved Pictures".
I get the message "We cant upload pictures at the moment, try again later".
I have two Omnia7's right now, it works just fine on one, not the other.
KirwanDWH said:
I had the grey squares pictures issue, I turned off the https Facebook Account setting and they came through straight away.
Click to expand...
Click to collapse
Hey! I'm running into the same problem as described by the OP and I'd like to try out your solution - I'm just not sure what you mean by the https facebook account setting. Where could I find that?
I currently have secure browsing as disabled when viewing my facebook account in a pc browser through facebook's own website, under account settings > security
No problems like what's described in the OP but I did notice that not as many posts are displayed as before.

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