[Q] Can't install any RUUs - Desire Q&A, Help & Troubleshooting

I've just got a Desire on Orange, which I'm trying to debrand. I've made a goldcard, but when I try to install a stock RUU (with the phone connected in HTC sync mode etc.), the installer always quits just after the inital 'setup' progress bar.
I've tried 3 or 4 different RUUs, and they all quit at the same point. Has anyone else had this problem?
btw, I'm on winxp sp3 and have admin rights

xdpm said:
I've just got a Desire on Orange, which I'm trying to debrand. I've made a goldcard, but when I try to install a stock RUU (with the phone connected in HTC sync mode etc.), the installer always quits just after the inital 'setup' progress bar.
I've tried 3 or 4 different RUUs, and they all quit at the same point. Has anyone else had this problem?
btw, I'm on winxp sp3 and have admin rights
Click to expand...
Click to collapse
I would advice you not to press sync mode on phone, just connect usb and then open and run RUU. Also are you using wwe version?
And details of which firmware you are on would be helpfull. And does any message pop up when it quits?
Sent from HELL using XDA App

Thanks for replying
I've tried to install the generic Froyo HTC 2.09 WWE RUU from [FAQ] HBOOT 0.83 / 0.92 / SLCD - rooting and recovery (can't post links yet, sorry)
and a couple of others, including Froyo HTC WWE 2.10 and HTC WWE 1.21/1.15
Every installer has the same problem. Plug in phone, run installer, the progress bar fills up and then it quits. No error message.
I tried updating drivers, as in this thread [Guide] Drivers & RRU Errors Solved in case it was anything like that, but it hasn't made a difference.
Phone details:
Firmware ver. 2.1-update1
Software num. 1.22.61.1
HBOOT 0.83, SLCD screen

Remember you need a gold card in the phone to install a non-Orange RUU

Yep, done that. I haven't taken it out of the phone since I made it. Does the version of HTC sync I'm using make a difference?
I downloaded the version offered on the HTC website, instead of the one that came on the memory card. I've just installed the memory card one now, i'll try everything again using that, including remaking the goldcard.

Having played around with it the other HTC sync installation, it's still not working...

Related

Willing to pay to unroot HTC Desire

Hey guys,
I've a desire and decided to sell it but before that, i need to unroot it. I'm willing to pay.
Anyone interested?
Are you branded and do you know what was your software version out of the box.
What do you mean by branded? I got the set from M1 though..
I can't recall the orginal version but currently it is 2.13.707.1 after rooting with unrevoked.
Okay so you are in Singapore and need an Asian RUU.
Sounds like you have rooted but have not installed a custom ROM.
Download this RUU http://www.shipped-roms.com/downloa...00.32U_5.09.05.30_2_release_143921_signed.exe
Turn off your phone;
Turn on your phone holding the back button;
You have now entered "fastboot";
Plug you phone via the usb cable to the PC and then start the RUU.
And thats all?? No gold card or whatever sort of complex steps to get it unrooted?
If that's the correct ROM you won't need a gold card, it'll just work. If you get any error messages then chances are you were on another ROM originally
A gold card is only needed to move to a ROM not originally on your handset, e.g. I have an x.xx.405.x Desire so can only flash x.xx.405.x RUUs without a gold card
You need a goldcard if you are branded (for example having splash screen when booting and preinstalled apps by your carrier) and flashing a ROM or an update that is different software version from what you bought your phone with in the first place.
You should be unrooted just by doing the above.
After successful rooting i didn't do anything to the phone so it should work right? What will happen if it doesn't work? Will the phone be bricked?
No, just follow the steps and you will be unrooted.
I got this when i try running the ruu
error 5001 "please make sure you have finished any previous setup and closed other applications
Does it matter on what OS i'm doing this from? I'm currently using windows 7
Run it as admin.
Right click on the RUU and choose "run as administrator" (or sort of that).
RUUs run fine in Windows 7, I use Windows 7 Ultimate 64-bit and have no issues.
Obviously can't have any other programs installing when running an RUU as it is an installer in itself
I tired running as admin but still the same error pops up. I read from somewhere that HTC sync needs to be installed for it to work?
You don't need htc sync when you are in fastboot mode.
It's possible that the RUU which is a self-extracting archive can't be extracted properly. Check if you have the whole file and it's not corrupted, be sure that you have enough space to extract it (you probably have it).
Run the RUU on a fresh restart of the windows.
If you got another windows machine at hand you can do it on it.
Thanks for the help guys!
also you might want to check out many tutorials HOW TO on this forum or youtube etc

[Q] reinstalling stock ROM on hboot 0.93.0001

My Desire recently had to be sent back to HTC for repair. Came back with hboot 0.93.001. When I got it back, I rooted it (using Unrevoked) and flashed LeeDroid 2.3b.
However, the phone has developed the common locking/rebooting fault and I need to send it back to HTC again, but before I can send it back I need to reflash the stock ROM (T-Mobile UK).
However, whichever method I try I can't get the stock ROM back on to the phone. If I try reflashing using HTC sync, then I get ERROR #140 or #170 (assuming the phone doesn't freeze during the process).
If I try extracting the ROM.zip and renaming it to PB99IMG and installing from the root of the micro SD then I get a message saying "CID incorrect! Update Fail!"
Does anyone have any ideas how I can get my piece of crap HTC Desire back to stock ROM?
P.S. if you haven't already guessed from the last statement or read any of my other posts about my Desire going wrong, I will NEVER EVER buy another HTC....their customer service stinks worse than a landfill site!!
The CID error indicates that you need a Gold Card, you could use the Gold Card tool in my sig below to create one quickly.
Sent from my HTC Desire using eMIUI
MasDroid said:
The CID error indicates that you need a Gold Card, you could use the Gold Card tool in my sig below to create one quickly.
Sent from my HTC Desire using eMIUI
Click to expand...
Click to collapse
OK, I've created the goldcard. Now, how do I get the rom image onto the card? When the phone boots with the gold card in, I can't select mass storage. I've also tried the card in a card reader...it wasn't recognised.
Help???
babblerx said:
OK, I've created the goldcard. Now, how do I get the rom image onto the card? When the phone boots with the gold card in, I can't select mass storage. I've also tried the card in a card reader...it wasn't recognised.
Help???
Click to expand...
Click to collapse
Are you able to mount your SD card in recovery?
Try the following, I am assuming that you are running Windows 7: Try to re-format the card as FAT32 (if present, right-click on the removable disk and select Format).
1) Check if the device is getting detected in device manager. Follow the steps to go to device manager:
- Click Start, type devmgmt.msc and press enter.
- Search for the name of the device
If the device is not getting detected in device manager, then check if it is hidden device.
- Click show hidden devices under View
- Expand all the nods under device manager
There would be many grayed out entries in device manager uninstall all the grayed out entries under all the nods and then restart the computer and plug the external device to the computer and check if it works
2) Install the latest drivers from the manufacturer website and even make sure the driver is compatible with the version of operating system installed on your computer. check if it works
Link: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Install the driver in Compatibility mode: http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
3) Check with any other another SD card if it is getting recognized or detected or you may even check if the same SD card is getting recognized or detected on other computer
I have the same prob
still having problems...
MasDroid said:
Are you able to mount your SD card in recovery?
Try the following, I am assuming that you are running Windows 7: Try to re-format the card as FAT32 (if present, right-click on the removable disk and select Format).
1) Check if the device is getting detected in device manager. Follow the steps to go to device manager:
- Click Start, type devmgmt.msc and press enter.
- Search for the name of the device
If the device is not getting detected in device manager, then check if it is hidden device.
- Click show hidden devices under View
- Expand all the nods under device manager
There would be many grayed out entries in device manager uninstall all the grayed out entries under all the nods and then restart the computer and plug the external device to the computer and check if it works
2) Install the latest drivers from the manufacturer website and even make sure the driver is compatible with the version of operating system installed on your computer. check if it works
Link: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Install the driver in Compatibility mode: http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
3) Check with any other another SD card if it is getting recognized or detected or you may even check if the same SD card is getting recognized or detected on other computer
Click to expand...
Click to collapse
OK, I managed to create another goldcard with the goldcard tool in your signature. I then extracted the rom from the T-Mobile (UK) stock ROM and renamed it to PB99IMG.ZIP and dropped it onto the goldcard.
Rebooted with the goldcard in the phone and vol - pressed, got the boot menu. The rom image was detected and started to load (side bar in top right of screen showing progress). ROM loaded 100%, then got the 'checking ROM' message. Then..."CID incorrect! Update Fail!" message again.
I've checked and double checked the goldcard creation process and am convinced I'm doing nothing wrong.
Any other ideas? I'm beginning to think hboot 0.93.0001 can't be downgraded.
P.S. I'm running Vista 32-bit
No, flashing an old RUU over a new HBOOT won't work. The issue you've got is there isn't a 2.2 T-Mobile UK RUU available so unless you've got an AMOLED screen the only thing you can do is flash the stock HTC RUU
it is an AMOLED screen
EddyOS said:
No, flashing an old RUU over a new HBOOT won't work. The issue you've got is there isn't a 2.2 T-Mobile UK RUU available so unless you've got an AMOLED screen the only thing you can do is flash the stock HTC RUU
Click to expand...
Click to collapse
Cheers Eddy. However, as far as I can tell, it is an AMOLED screen. All I want to do is get it back to T-Mobile stock ROM so I can send it back to HTC again.
Can't understand why there isn't a 2.2 T-Mobile UK RUU available yet.
It's damned infuriating!! Stuck with a phone I can't use at the minute...and getting desparate!
T-Mobile UK Stock 2.2 RUU anbody???
***BUMP***
I still need help
Anyone managed to re-install a stock ROM on an hboot 0.93.0001 device yet. If so, how did you do it?
babblerx said:
Anyone managed to re-install a stock ROM on an hboot 0.93.0001 device yet. If so, how did you do it?
Click to expand...
Click to collapse
Im in the same boat. Cant get mine back to t-mobile uk stock either
Sent from my HTC Desire using Tapatalk
EddyOS said:
No, flashing an old RUU over a new HBOOT won't work. The issue you've got is there isn't a 2.2 T-Mobile UK RUU available so unless you've got an AMOLED screen the only thing you can do is flash the stock HTC RUU
Click to expand...
Click to collapse
I know t mobile would know that the rom has changed from there own one to the htc one, but are the any differences apart from that if the htc rom was installed?
I mean would it run normally and recieve the normal updates ota, and would that affect if the htc was simlocked or anything?
Sent from my HTC Desire using Tapatalk
It'd run normally but would get HTC OTA updates not T-Mobile ones. Seems the latest OTA doesn't work on debranded phones, though
EddyOS said:
It'd run normally but would get HTC OTA updates not T-Mobile ones. Seems the latest OTA doesn't work on debranded phones, though
Click to expand...
Click to collapse
@Eddy,
Since he has AMOLED, there's a multistep procedure he can try.
1. Prepare the goldcard correctly with a Format in Fat32 (and deleting any extra partitions. Only 1 partition should exist-It should be a Fat32 Primary). If Goldcard is correct, phone should not give CID incorrect error.
2. Download the WWE 2.29 PB99IMG.zip, and put it in the goldcard and run it.
3. Run Teppic74's downgrader with goldcard. At the last step, choose to use this PB99img (Run this RUU while monitoring your Temp folder for changes. When the RUU loads and displays a window, search temp for Rom.zip. Rename it to PB99IMG.zip and put it in the root of the sdcard) instead of the Teppic one.
4. At this point the phone will have a completely working 2.1 Android OS branded to TMO.
5. Check for and update with OTA (You will get TMO OTAs at this point). Now your phone will have the latest TMO ssoftware and be as good as any other!
But they'd have to extract the PB99IMG file out of the RUU, the RUU on it's own won't do
EddyOS said:
But they'd have to extract the PB99IMG file out of the RUU, the RUU on it's own won't do
Click to expand...
Click to collapse
Yes indeed, but quite doable. The result would be a perfectly unrooted T-Mobile branded phone.
Edit: Added instructions for extracting the PB99IMG.zip from the TMO RUU
thanks for all the advice.....
...but I've given up on my Desire.
I can't use it for more than 2 minutes at most without it freezing up!! This is nowhere near long enough to do any of the above! I've even tried resting it on a bag of ice to keep it cool, but even that was no good!
I'm just gonna sell it to one of the recycle companies and put the money towards buying myself out of my contract.
Shame really because when it was working, it was a brilliant phone!!
HTC seriously need to get their house in order QC-wise. I know they have been making phones for a good few years now, but people still say "HTC, who??" and while they're QC remains as bad as it seemingly appears to be then that situation will persist!!
Think I'm gonna take a risk on the LG Optimus 2X when it comes out!! Why? because I love Android...I love bleeding edge...only now I hate HTC with a passion!!!
Droidzone are you based in the uk, as i dont know how to do what you have said. If you are and can do it for me that would be great and i would pay for your services.
Sent from my HTC Desire using Tapatalk
digo21 said:
Droidzone are you based in the uk, as i dont know how to do what you have said. If you are and can do it for me that would be great and i would pay for your services.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Same here. If anyone can get my T-Mobile (UK) Desire (rooted, hboot 0.93.0001) back to stock ROM then I'd be willing to pay (within reason). Bearing in mind you'd first have to solve the problem of it not being usable for any more then 2 minutes even from 'cold'.
No software problem should fail to be repaired by running a ruu. If if freezes or loops while running ruu, that confirms a hardware fault which necessitates a return if the device.
No I'm not in UK. I know that what I described may seem overwhelming, but believe me, if you run the procedure I mentioned, step-by-step and with the files I linked, there is no reason why you can't have your phone up and running in under 45 mins. See the unrooting guide I've written, linked in my signature, for the step-by-step method of running the pb99img from an ruu. It's easy enough. Only things you need for a smooth sailing is a working goldcard and the file extracted from the ruu correctly.
Note that I can't confirm that this method will work for Slcd , and it is quite dangerous running a 1.20 ruu on slcd. Proceed only if you're sure that yours is an amoled desire
Sent from my HTC Desire

[Q] i think my Desire HD bricked ! please help !

Hi,
I was trying to root my phone with the guide that is on this forum, but then when i restarted my phone, it was stuck on the white "HTC" boot screen. Then i tried to do a "Factory Reset" in hboot and rebooted, and still stuck on the boot screen. I tried to put a PD98IMG.zip as it was prompted in hboot as "no image or wrong file", so i loaded PD98IMG.zip onto my SD card, and still not working. any suggestions ?
my phone is S-ON.
I guess your phone is branded ? If that's the case, you need to follow the tutorial for a goldcard.
Also, if your rom is 1.7x or 1.8x, you can't root it. You have to follow the downgrade tutorial 1st
Mine took 30 mins to boot once. You could try the ruu look in dev section, you just flash it from Windows, then start again. Was your she branded?
Sent from my Desire HD using XDA App
Howling Wolf said:
I guess your phone is branded ? If that's the case, you need to follow the tutorial for a goldcard.
Also, if your rom is 1.7x or 1.8x, you can't root it. You have to follow the downgrade tutorial 1st
Click to expand...
Click to collapse
<-- This
I was in the same situation, downgraded ROM and clockwork mod and did a restore and it works fine now
@Howling Wolf - I cannot get the CID for the SD card, because
in the 'adb shell' command, my command prompt says "error: device not found". But i want to know, can i still get the CID through another HTC desire phone ? and can i still update a stock rom with S-ON ? and how do i know if my phone is branded ?
I got my phone from Taiwan, a friend brought it over for me, and when i last checked it was on software version 1.37.921.1 .
@turbo_d - ill try that thnx
did you try installing the htc sync software then do adb devices
ye i did, i installed HTC sync to get the HTC drivers, but from what i noticed is that your phone needs to be "running" instead of being stuck on the white HTC boot screen or even the hboot doesnt pick up the device aswell >.<
Totoro_tw said:
ye i did, i installed HTC sync to get the HTC drivers, but from what i noticed is that your phone needs to be "running" instead of being stuck on the white HTC boot screen or even the hboot doesnt pick up the device aswell >.<
Click to expand...
Click to collapse
Try going into bootloader, and then run adb from pc..
@SAPPH1RE - i tried that but thanks for the help !
ok i acquired my CID through linux, but now its telling me
main version is older !
update fail.
any suggiestions ? my current software version of the phone is 1.37, which stock RUU should i be using ?
If you are on 1.37 you should be fine to continue with getting s-off and such. You don't need to upgrade or downgrade your ROM until you achieve s-off. And then you should upgrade to a custom ROM such as LeeDroid.
Sent from my Desire HD using XDA App
did you get it working ?
I fixed mine a few weeks back by doing a full wipe and then loading a fresh ROM
Thing is, i cant get my phone to start up, so i need to flash a stock rom, so that i can get my phone started and then do S-OFF. But it keeps telling me "Main Version is older!"
ive tried 2 roms already, 1.32 and 1.72 RUU. What could be the problem ?
thnx problem solved, the gold card wasnt done properly, so i re did everything.
thnx for the help guys !
paulcoop007 said:
I fixed mine a few weeks back by doing a full wipe and then loading a fresh ROM
Click to expand...
Click to collapse
@paulcoop007 i have same problem with you, same version with your phone and S-ON. and my phone at black screen with htc. how can i fix it. can you explain how did you fix your phone?

[Q] Can't unroot my Desire - really stuck!

Hi guys. My first post on here I think, but I have been lurking a while and using a couple of the ROMs on the developers forum.
My Desire has a problem where it reboots itself whenever hot. This happened on the standard ROM but has continued when using custom ones also. I've been meaning to send it back to O2 for about a month now but haven't got round to it. I thought I better get it back to standard before I return it, but that's where things started to go wrong.
Both my work PC and laptop wouldn't entertain the phone being connected. HTC Sync could not see it. Downloadd the latest version, tried restarting with only Windows services running etc. but no joy.
So I brought the phone home and connected it to my home laptop, which detects it. I downloaded the SDK and installed the Google USB drivers, all seemed good. I tried to run the HTC ROM Update Utility, but have had various problems.
I am trying to use the O2 RUU from the forums here.
The most common problem is ERROR 140:BOOTLOADER VERSION ERROR
I'm currently running a Froyo ROM.
I have also noticed, that if I reboot the phone to the bootloader and then plug the USB cable in, it goes back to the old Android 1.0 on device manager, which it only does if connected during bootloader. This cannot be changed, no matter how many different drivers I try to update it with.
Any help here would be much appreciated. My warranty expires in May!
Was your phone o2 branded originally?
Sent from my HTC Desire using XDA Premium App
It was, yes.
You might need a goldcard even though your phone was originally o2. Also the failsafe solution is to extract the ruu zip file from the flashing utility, put it on the sd-card and let it flash it automatically.
This way you eliminate a lot of potential errors.
edit: error 140 is bootloader version error. It means your current bootloader is newer than the one in the ruu and the utility does not allow a downgrade. You will either need to find an o2 ruu with the newest bootloader or use a wwe one with a goldcard instead.
Your issue is not related to having a gold card inserted. The message is pretty clear: Your phones hboot is to new (or the RUUs is to old, if you want to put it that way). RUUs will typically not allow you to downgrade hboot. Try to find a newer RUU with a sufficient hboot version or if you are S-Off, find an older hboot and downgrade yourself via fastboot.
Regards.
Edit: sorry... haven't noticed the edit in the post above.
Sent from my HTC Desire using XDA Premium App
OK thanks guys. I don't know what a goldcard is, I'm certain I never had to use one of those when I rooted the phone with the unRevoked method.
I may have found a better O2 ROM this morning, so will give that a try and let you know.
It worked! I'm onto an O2 Froyo ROM now

Help unrooting desire

Hi,
Im looking at selling my desire and need to unroot it.
I have download a tmobile RUU, tried to run it but i always get
the
error 170 - usb connected failed.
I have htc synced installed on my pc, it sees my desire and comes up with normal stuff, and on my phone it says connected.
Im on hboot 0.93 , android 2.3.3 software version 3.14.405.1
its a t mobile branded desire. Anybody have any ideas?
Thanks
Phil
found solution - 2 infact.
Firstly i could do it straight from bootloader menu, (i.e. load up into bootload, plug in usb then work)
And for htc sync i just unistalled and reinstalled and worked.

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