Related
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
ninjakettle said:
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
Click to expand...
Click to collapse
It is the Network.
Hero / G2 owners have had lot's of issues and last week I was in Europe with my Desire and I had 100% perfect connection 99% on H Speed (even on the underground!)
Came back here and 3G simply does not work anywhere near as good or actually at all!
H or G2 only it seems.
T-Mobile Customer Service feel that not having 3G is fine and acceptable as you are not paying for 3G and they are meeting their requirements of providing the ability to make calls, send text's and have net acces via 2G.
- cheers for that info. I've actually seen the issues with the G2 (hero) you mention on the Tmob forums. Can't believe so many users are being ignored.
Just disgraceful. I wish i knew this before signing up with them. I can't get H in my office, only 3G and it's useless
Is this network issue location specific, or does it affect of the UK? Presumably London or another major city shouldn't have this issue.
I live and work in central london.
Calll TM up I had a new QOS policy applied to my account and also I was told the MMS settings were affecting my speed.. I used speedtest.net app to see what speed I had no more than 300k on both 3G and HSPDA.. It is now fluctuating between 1500k and 2300k
They are still looking in to my issue thats why it keeps fluctuating..
Defo worth giving them a call
any updates ninjak?
i was VERY tempted to get T-mobile deal on this but now im not so certain...
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
zMastaa said:
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
Click to expand...
Click to collapse
Where abouts in Manchester are you based? The coverage in my neck of the woods is shady to say the least.
Central......Ardwick (Apollo Theatre)
Having the same issues on T-Mobile Netherlands lately. It already started with my G2. But with the Desire I constantly need to retry... Let's hope we don't have faulty handsets...
I don't seem to have any problems downloading when I have the 3g or H symbol, but occasionally those symbols disappear altogether suggesting the mobile network option is turned off, but its not and it still shows 3/4 bars suggesting it has a signal. I had to reset my phone this afternoon so I could actually use data, bit annoying really.
^ sorry double post..
anyone in milton keynes? with first hand experience?
Can anyone confirm what actually happens when you lose connection to the net via 3G?
My browser has "hung" a few times - page will stop loading, and neither a refresh choosing a link from bookmarks will work. In fact this stops my browsing completely - even using Advance Task Killer to kill the browser doesn't solve the problem, and I have to reboot the phone.
Are these the symptoms people are seeing here, or something else? I didnt notice at the time whether I had the 3G symbok, or the H.
T-Mobile is really bad network i was stuck with them for 18 months on my G1 poor mobile internet and phone signal, once i download some app for it, which tells you with a noise when you loose your signal. omg had to uninstall the app becasue it went off so many times. Now on vodafone with my HTC Desire much better in the warrington (in middle of manchester and liverpool) area. A while back my dad said T-Mobile used to be that bad he had to go into the garden to make a call..
There seems to be something wrong with the settings IMO.
HSDPA is nowhere near as fast as it should be I don't think. There was a topic saying if you change the APN you get faster internet but I didn't try it.
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
setspeed said:
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
Click to expand...
Click to collapse
snap this Question needs an answer please
Anyone else looking forward to the T-Mobile Orange merger? Hopefully I'll end up with Orange's coverage on their street checker, haha.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I went into Three shop on Oxford street today and aksed about returned defective handsets, but she didn`t know what I`m talking about. After I explained, she said they don`t use 2G for voice any more, its all 3G now, hence no returned phones with volume bug. "All 2G masts have been replaced with 3G ones, very very few 2G left".
I thought 3G was only for data? Or it can also transmit voice? Some time ago I remember they used o2 for their voice calls?
I`m currently on Vodafone and their coverage is so crap. Try getting signal(iPhone 4) indoors with thick walls or with steel constructions - good luck. Not even talking getting 3G for data. But my Three USB broadband dongle just flies, no difference indoors/outdoors whatsoever. Very impressive.
So, would this mean that if I switch to Three, my voice coverage would also be much better not just 3G?
I'm with 3 uk, good coverage and signal most places. I was told that 3 doesn't use the 900Mhz band so I can only assume it uses 3g for voice as well.
I've also had the GNexus for a week and not noticed the volume bug at all.
2G can be either voice or Data. You get crappy speeds compared to 3G, and the trade off is you can only have one running at the given time, meaning you can't browse the web while in a call.
3G is the next step after 2G, and allows for both voice and data(at least on a GSM carrier), and offers a lot better speeds than 2G.
To answer your last question, it really depends on the coverage you have in the area, so I cannot answer it; you just have to try it out yourself.
I am on three network, I am pretty sure they using "3g" (probably why its called three?), and don't actually has any 2g network/mast anymore. In fact, when you request for a sim card from three, it says you must have a 3g type of phone.
Where you get areas that doesn't have 3g, it will fall back to 2g but will be using someone elses network to provide (last I had heard was orange network). Not sure if that is true anymore as that news I had heard is a few years old.
They used to have a deal with orange to carry 2G, and it still works in a few places, although officially they'll tell you that's all done with. Three have been aggressively rolling out their network to replace all that (which is why you can get 3g signal in fields in the middle of nowhere).
Three only has 3g masts which means you get 3g signal pretty much everywhere. If you go somewhere with a poor or non existent 3g signal the phone will roam on to Orange 2g. Three used to have a roaming agreement with Orange for the entire uk however, recently they have started to end this agreement with Orange in areas where they know the 3g network is strong enough.
I'm with three and if you're on the three 3g network it will show 3 as the operator when you pull down the notification bar. If you roam on to Orange 2g it shows 3 with another 3 directly underneath it. On a side note I actually left orange for three due to signal issues, oh how the tides have changed since three first started out with 3g .
Oh and Three use 2100mhz for their 3g network and Orange use 1800mhz for their 2g which is why customers on Three or Orange never have the volume issue which affects people on o2 and Vodafone(both mainly use the 900mhz frequencies).
Rik.
Sent from my Galaxy Nexus using Tapatalk
DDRFAN said:
2G can be either voice or Data. You get crappy speeds compared to 3G, and the trade off is you can only have one running at the given time, meaning you can't browse the web while in a call.
3G is the next step after 2G, and allows for both voice and data(at least on a GSM carrier), and offers a lot better speeds than 2G.
To answer your last question, it really depends on the coverage you have in the area, so I cannot answer it; you just have to try it out yourself.
Click to expand...
Click to collapse
Simultaneously? Can I surf web and at least receive phone call & sms? Or if somebody calls me it will go to voicemail?
aindow said:
Three only has 3g masts which means you get 3g signal pretty much everywhere. If you go somewhere with a poor or non existent 3g signal the phone will roam on to Orange 2g. Three used to have a roaming agreement with Orange for the entire uk however, recently they have started to end this agreement with Orange in areas where they know the 3g network is strong enough.
I'm with three and if you're on the three 3g network it will show 3 as the operator when you pull down the notification bar. If you roam on to Orange 2g it shows 3 with another 3 directly underneath it. On a side note I actually left orange for three due to signal issues, oh how the tides have changed since three first started out with 3g .
Oh and Three use 2100mhz for their 3g network and Orange use 1800mhz for their 2g which is why customers on Three or Orange never have the volume issue which affects people on o2 and Vodafone(both mainly use the 900mhz frequencies).
Rik.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
i'm confused.. does this mean three does not also get hsdpa? or hspa+? i get that signal on my orange desire hd - as the galaxy nexus is hspa+ device its now got me puzzled.. hmmm..
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
Are you sure?! That sounds very unrealistic.
MrYuzhai said:
i'm confused.. does this mean three does not also get hsdpa? or hspa+? i get that signal on my orange desire hd - as the galaxy nexus is hspa+ device its now got me puzzled.. hmmm..
Click to expand...
Click to collapse
Three has HSDPA/+ because I have their mobile broadband USB dongle.
GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network. I work in the middle of nowhere and get excellent 3g signal from three. I have tried all operators before three and it has the best coverage and speed that I have found. Its like having 3 meg broadband.
Sent from my Galaxy Nexus using XDA App
I've used a 2G signal recently on 3 so can't agree with that either.
What I heard though is the 2G will be restricted to voice only? Not sure how true that is.
Sent from my Galaxy Nexus using xda premium
rbs_uk said:
Simultaneously? Can I surf web and at least receive phone call & sms? Or if somebody calls me it will go to voicemail?
Click to expand...
Click to collapse
yes, on 3G or HSPA you can be online and receive calls and texts simultaneously.
with 2G you can only receive texts whilst in a call.
rbs_uk said:
GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
Are you sure?! That sounds very unrealistic.
Click to expand...
Click to collapse
it's not unrealistic, it's true
chrishiggins said:
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network.
Click to expand...
Click to collapse
According to this article dated more than a year ago, you are wrong.
oscillik, once again you're the one that's wrong. Three do still allow you to roam onto oranges 2g network in areas with no 3g signal. I know this is true as I still occasionally do it.
Did you even bother reading the Reg article you posted. Try reading the very first paragraph "3 has started to switch off roaming onto Orange's 2G network in locations where it reckons its own coverage makes the 2G partner redundant."
If that looks familiar, it should as it's almost exactly what chrishiggins said.
You must be getting used to being wrong by now...
erbain said:
oscillik, once again you're the one that's wrong. Three do still allow you to roam onto oranges 2g network in areas with no 3g signal. I know this is true as I still occasionally do it.
Did you even bother reading the Reg article you posted. Try reading the very first paragraph "3 has started to switch off roaming onto Orange's 2G network in locations where it reckons its own coverage makes the 2G partner redundant."
If that looks familiar, it should as it's almost exactly what chrishiggins said.
You must be getting used to being wrong by now...
Click to expand...
Click to collapse
Actually you are wrong. Here is what chrishiggins said, with the pertinent details bolded for you
chrishiggins said:
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network. I work in the middle of nowhere and get excellent 3g signal from three. I have tried all operators before three and it has the best coverage and speed that I have found. Its like having 3 meg broadband.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Now, as you can see, he quite clearly states that even in the middle of nowhere, he gets excellent 3G signal. Nowhere in his post does he make any allusions to anything that the Register article mentions.
Also, yes I did read the article, particularly the part that states that the article is a year old.
Since you seem to be so keen on facts, please, find every single instance of where I have been wrong and haven't admitted to being so, and post the evidence for all to see, collated into one area.
Take your time.
Wow, what have you been smoking? I know what he said, you have quoted it several times.
Let's try this one more time :
"Three use orange 2g as already said if there isn't 3g network" This is what you originally quoted and stated was wrong, it is in fact true and is exactly what the Reg article says. You used to be able to use orange 2g anywhere in the UK but now you can only use it where there no good 3g signal.
"I work in the middle of nowhere and get excellent 3g signal from three" So he has a good 3g signal at his work, what's this got to do with being able to roam onto 2g in bad 3g areas?
oscillik said:
Since you seem to be so keen on facts, please, find every single instance of where I have been wrong and haven't admitted to being so, and post the evidence for all to see, collated into one area.
Take your time.
Click to expand...
Click to collapse
I think I'll pass, but If I'm reading a thread where you're spewing ****e and generally being rude I'll make a point of replying.
erbain said:
Wow, what have you been smoking? I know what he said, you have quoted it several times.
Let's try this one more time :
"Three use orange 2g as already said if there isn't 3g network" This is what you originally quoted and stated was wrong, it is in fact true and is exactly what the Reg article says. You used to be able to use orange 2g anywhere in the UK but now you can only use it where there no good 3g signal.
"I work in the middle of nowhere and get excellent 3g signal from three" So he has a good 3g signal at his work, what's this got to do with being able to roam onto 2g in bad 3g areas?
I think I'll pass, but If I'm reading a thread where you're spewing ****e and generally being rude I'll make a point of replying.
Click to expand...
Click to collapse
I apologise for being wrong with regard to your first point. As you have correctly made me out to be a fool here, chrishiggins does say that. Although it is still yet to be ascertained whether 3-UK still have any existing 2G roaming agreement with Orange, and if so, what areas this covers. I'm sure you can agree with me that 3-UK should really be a bit more transparent about which areas are able to receive 2G roaming. This would be beneficial for all existing and prospective customers.
The second point has a lot to do with being able to roam onto 2G in bad 3G areas, since in the majority of cases, 'middle-of-nowhere' places tend to not have 3G coverage. Now I know that is a very vague definition, but it is one that I'm sure you have experienced yourself. I would be very surprised if you had kept 3G reception whilst being in a place that most would regard as being in the middle of nowhere.
As for your closing point, I respect your tenacity. After the conversation we've had, you've successfully proven me wrong regarding something I have said, made me out to be a fool, and furthered the exploration of fact. You weren't trolling, you actually had a beef with what I had said. All in all, you've come out on top here, I've been given a swift clip round the ear, and other readers should hopefully be more informed. Can we at least agree that this is a positive outcome?
oscillik said:
I apologise for being wrong with regard to your first point. As you have correctly made me out to be a fool here, chrishiggins does say that. Although it is still yet to be ascertained whether 3-UK still have any existing 2G roaming agreement with Orange, and if so, what areas this covers. I'm sure you can agree with me that 3-UK should really be a bit more transparent about which areas are able to receive 2G roaming. This would be beneficial for all existing and prospective customers.
The second point has a lot to do with being able to roam onto 2G in bad 3G areas, since in the majority of cases, 'middle-of-nowhere' places tend to not have 3G coverage. Now I know that is a very vague definition, but it is one that I'm sure you have experienced yourself. I would be very surprised if you had kept 3G reception whilst being in a place that most would regard as being in the middle of nowhere.
Click to expand...
Click to collapse
It would be nice if 3 were a bit more transparent about where 2g was still available, unfortunately I don't see that ever happening.
Personally I've had a fairly good experience with 3 over the last 5 months, I get a good 3g signal at home and at work and find it generally OK. I was down in Cornwall a couple months ago staying in a hotel that could have been described as the middle of nowhere, I had no 3g signal but I was still able to roam onto 2g, so I know it still works in some places.
3 do seem to have improved there network since I last used them a few years ago. As a bonus, I think my GN is able to pick up a weaker 3g signal than my N1 was, maybe the hspa+ radio helps.
oscillik said:
As for your closing point, I respect your tenacity. After the conversation we've had, you've successfully proven me wrong regarding something I have said, made me out to be a fool, and furthered the exploration of fact. You weren't trolling, you actually had a beef with what I had said. All in all, you've come out on top here, I've been given a swift clip round the ear, and other readers should hopefully be more informed. Can we at least agree that this is a positive outcome?
Click to expand...
Click to collapse
I try to never troll, If I'm arguing a point it's because I believe what I'm saying is correct. Anyway I'm glad in this instance we're able to agree
rbs_uk said:
Are you sure?! That sounds very unrealistic.
Click to expand...
Click to collapse
Indeed, I'm calling BS here, I've been talking to them recently, they were telling me they don't run 2G themselves. If there really is no 3G coverage, they have a fallback in place that runs off the back of Orange.
They are slowing turning off 2G fallback in places where they consider their 3G coverage to be more than adequate.
cow.neondragon.net/index.php/three-begins-2g-coverage-switch-off-have-you-been-affected-your-rights
I've had my HOX now for just over a month and i'm loving it. One thing that is slightly bugging me is that occasionally the phone signal will completely cut out giving me an 'x' where the signal strength normally is and telling me that I can only make emergency calls only.
This will correct itself within 30 seconds or so and go back to giving me a signal. This doesnt happen all the time which has made it harder for me to diagnose. Do you think it is a problem with the sim card (Orange UK network) or is it likey to be an issue with the radio software?
I never had an issue with Orange on my Desire although this is a different SIM card.
Any help or advice would be appreciated.
Thanks
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
I'm glad this has been mentioned now because my One X (On Vodafone) drops connection all the time. The amount of times that I have been somewhere and needed to transfer money through the Natwest App and haven't been able to is getting annoying now. As I am not rooted I can't try any fixes but I have found by using GSM only around where I live, it won't drop signal half as much or often. I don't have a 3G mast near me so its always dropping connection switching between the two as opposed to a smooth transition.
Hi,
You are not alone. I'm on Orange UK and have seen this problem on quite a few occasions. Unfortunately, as yet I can't see any pattern to understand when it happens or what causes it.
Tim
Happens to me on 3. Sometimes I have to hard reset to get it back.
Glad that its not just me. At least I can rule out an issue with the sim.
As it seems to cover more than 1 network, could it be a radio issue that is addressed in a future firmware upgrade?
It is definitely not just you. I'm in Malaysia on the Maxis network and have this problem as well. It happens randomly - at the most it happens twice in a day.
Do you also sometimes get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Mirlina said:
It is definitely not just you. I have this problem as well and it happens randomly - at the most it happens twice in a day. Do you all also get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Click to expand...
Click to collapse
I do get that message at the bottom of the screen. I'd be interested to hear what the outcome is once you've had your radio tested.
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
an.d.d said:
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
Click to expand...
Click to collapse
Only slightly IMO not sorted properly. (t-mobile uk)
XsCode said:
Happens to me on 3. Sometimes I have to hard reset to get it back.
Click to expand...
Click to collapse
Me too.
Except I am on Tim @ Brasil.
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
bobsie41 said:
Only slightly IMO not sorted properly. (t-mobile uk)
Click to expand...
Click to collapse
It seemed 'good enough' to me, but I only had 2 days with my phone on 2.05 and then my camera wouldn't work at all. So I sent the phone back for a replacement. Crazy it's still not fixed!
I've had 5 faulty phones now.
Hi
r2b2 said:
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Click to expand...
Click to collapse
Which is correct, however any phone working correctly should manage to switch between 2G/3G without problems, i.e. you should not find the phone without a signal at all provided there is 2G coverage, which seems to be the case being reported here. My previous phones with 3G/2G never had a problem, and the HTC One X has been no different for me, it hasn't dropped it's signal, I'm on Vodafone in UK.
Regards
Phil
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
Hi
craggybuk said:
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Settings -> Mobile Network -> Network mode then set to GSM only.
Regards
Phil
This is happening fairly regularly for me on UK T-Mobile. Seems to happen when switching between Orange and T-Mobile or T-Mobile and 3G T-Mobile. I've got a ROM that distinguishes between a 2G and 3G connection in the carrier name area.
bailie1912 said:
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
Click to expand...
Click to collapse
What fix was that?
OliverHaslam said:
What fix was that?
Click to expand...
Click to collapse
Installing a Custom ROM
nickhuk said:
Installing a Custom ROM
Click to expand...
Click to collapse
Which, and what about it was supposed to be a fix? I'm using MaXimus 2.1.
It happens to me also. I'm on 3 in Denmark. They providing only 3G coverage in area. So far, I figured out that it's happening when I'm loosing signal completly (i.e. when I go down in concrete basement), and when I'm within coverage again, phone is unable to register on any network at all. Sometimes can help turn airplane mode on and off, or sometimes I have to turn phone off and on again.
ROM : 1.29.401.11
Radio: 1.1204.105.14
Today my phone started having some issues.
In places I was supposed to get full coverage and all bars I am know getting only 2 bars...
And in places I was getting 2 bars I get no signal at all !!!
I think it is an Antenna thing. Maybe it is broken, IDK...
What could I do? I have no warranty as I bought this phone 2 months ago in EUA and I live in Brazil...
Thankss
Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...
liquelt said:
Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...
Click to expand...
Click to collapse
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.
Tempest228 said:
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.
Click to expand...
Click to collapse
I am not on verizon.
I am using i9250UGLH1 radio.
Where can I get this .10 radio?
Thanks.
I'm also having the same issue. I have a maguro yakju variant galaxy nexus. I'm getting only 1-2 bars and have no warranty as I got it from ebay, gps is also showing problems, but the phone came in new sealed condition. Please let me know if there's a fix to this
It seems to be an Power Amplifier issue. I am gonna put in a Repair Store and they are going to try to fix my phone.
I am going to keep updating this too with the progress.
Thaaankss
What were the dbm stats? Your signal bar never tells the truth unless there is no service at all.
the signal bars are responing to dbm status.
I am checking both on the same time and I didnt get any anomalies betweent them...
I just put the phone to work in a place near home and they said it was an Power Amplifier issue and they're going to try fixing it.
Thanks.
I have exactly the same problem but my phone has only dealer warranty. Is there any chance to fix this through software?
If you have this exact same issue you cant fix it through software, because its an hardware problem...
It should be an hardware thing, if it isn't I don't know what else I could do.
Just updating...
My phone is now working. They changed the PA ( power amplifier) and now I have normal signal!
BUT, I am having two issues.
When I select "only use 2g networks" the phone than changes to edge and connects. When I deselect the 2g option the phone reconnects but it keeps on 2g. It does not switch to 3g...
I have to reboot the phone/radio.
AND,I am not getting 4G HSPA+ anywhere! Only HSDPA...
ANYONE????
Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?
QDT said:
Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?
Click to expand...
Click to collapse
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!
liquelt said:
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!
Click to expand...
Click to collapse
I'm on the same radio since beginning. And the same ROM was while phone kept 3G and now, when it is loosing it.
However, I wonder how much the network could influence the situation.
I've left overnight Nexus and Defy on the strongest coverage point and in the morning GNx was still at GPRS while Motorola switched from 3G down to GPRS.
I'm getting paranoid (and not talking about ROM). Restored phone clean via fastboot to factory state. Will be watching it over weekend and then decide what to do.
8 hrs later.
Phone kept weird for few hours at work and now flies with full range 3G. Also at home where yesterday it was switching to 2G.
I bet this was Vodafone way to thank me for cancelling my contract.
Gonna keep it at pure stock for an hour or two and then will change to some custom ROM... Maybe.
Updating again.
I've been testing my phone with the new "Power Amplifier" and now I can use my phone regularly.
The problem is... The phone does not support anymore the frequency of 850Mhz neither 3G or 2G.
I THINK they have put a PA that does not amplify this frequency.
My carrier uses: 2G:900/1800 3G:850/2100 3.5G(HSPA+):850Mhz mostly
So I understood why in some places I dont have any 3G coverage and in almost all places I can't get HSPA+ speeds.
Am I correct? Does the PA has to do w/ all this frequency thing?
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
djbutter said:
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
Click to expand...
Click to collapse
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Alarand said:
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Click to expand...
Click to collapse
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
djbutter said:
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
Click to expand...
Click to collapse
Yeah mine doesn't do that. Switches to 4g
Have you tried doing a factory reset?
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
StilsonCanyon said:
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
Click to expand...
Click to collapse
I just tried wiping the cache partition. No dice.
I installed the OpenSignal app to see what's going on. It seems that the phone is locking onto a cell tower that's many miles away (in the middle of a river!), instead of many LTE cell towers that are only a block away from me. This makes no sense. It also indicates full reception.
The latest update definitely messed something up. Perhaps it's related to the "Wi-Fi stability enhancements".
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
chchom22 said:
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
Click to expand...
Click to collapse
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
im in chicago suburbs, you? man also considering the same thing =(
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
While I do think the 10 doesn't get a signal as strongly as other phones do (my S6 was great), I think the latest firmware (1.53) has impacted reception for the worse.
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
epsix said:
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
Click to expand...
Click to collapse
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
djbutter said:
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
Click to expand...
Click to collapse
I agree the purpose of getting the unlocked phone was to not have to have a carrier branded device. I noticed that as well with the phone connecting to be incorrect tower. It really is frustrating because I've already started paying for my phone so I don't want to have to return it, I like all aspects of it physically but something has to be done about this reception. I used to get 4 to 5 bars and now I'm lucky if I get two
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Mark112887 said:
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Click to expand...
Click to collapse
You have a massive wake lock. Your issue doesn't reside with the radio.
DoctorB0NG said:
You have a massive wake lock. Your issue doesn't reside with the radio.
Click to expand...
Click to collapse
ok how do i stop that?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
DoctorB0NG said:
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
Click to expand...
Click to collapse
nothing I can do if I don't want to root?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Perhaps it's an app that's draining your battery.
I found that the Wi-Fi activity stat is wrong. Even on airplane mode, my 10 says that Wi-Fis active.