HELP!!! - EVO 4G Q&A, Help & Troubleshooting

well i just got an evo am currently on the nexus one got the evo and it will load up i can go any where and do anything then after about 30 seconds to a minute will reboot and keeps doing this. can anyone point me in the direction of a fix? thanks

So, you just got an EVO that is still stock and it's having these reboot issues? Some more information would be probably help in steering you towards a solution. Is the phone rooted?

no not yet
froyo 2.2
done a factory reset in bootloader
hardware version 0003
baseband 2.15.00.07.28
kernal2.6.32.15-g746f4f0
build version 3.26.651.6 cl218634 release-keys
software number 3.26.651.6
browser version webkit 3.1
pri version 1.40_003
prl version 60669

I wouldn't even mess around with it. Take it back, get a new one. That's what I would do if I was in that situation.

do you see anything new that may be useful to any devs

As far as what you posted? Nope, that's all normal stuff.
If you did a factory reset and it's still acting up, just take it back. Why would you wan't to hold on to a phone that's potentially defective?
You did buy it new from an authorized seller, right?

yes but through lets talk they were the only ones who had one and well see how they do on the return the boot loader isnt rebooting

Do you know what an RUU is? Try downloading it from this thread and running it. It will reflash ALL the software in your phone. Plug in your usb and run the .exe file from your desktop.
I still think you should take it back.

it is wierd i left it off and sitting in boot loader did a wipe after activation had definatly went through then looged into my gmail acct and no reboots since wierd
thanks man

Related

Please give me a hand!

I recently reverted by EVO back to stock
FIrmware: 2.1-update1
Build #
1.32.651.1 CL171253 release-keys
Software #
1.32.651.1
Every time I go to HTC update
It downloads and tries to install
1.32.651.6
I download the update, it asks me to INstall Now; I say yes!
Phone reboots, get the HTC logo
Screen turns to the installing with the green arrow then it turns to a red question mark and the installation fails, phone boots up.
Suggestions?
So I've tried to install it manually through the evo bootloader, no luck. I can't install 2.2 with out the OTA; as it won't download; so if anyone has any advice on this, I would be most gracious and even send paypal if need be!
If you're going stock for whatever reason, you can use the latest ruu to get it to a stock state. There's one for 1.47.
Sent from my PC36100 using XDA App
Where do I get the RUU?
Hell, what does RUU Stand for? lol
Thanks
So I found http://forum.xda-developers.com/showthread.php?t=695604
I am downloading that rom atm
Ok; so yea, I was trying this too; for some reason, the application reboots the phone
the big HTC logo shows up; but the software can not communicate with the phone....
I am running in circles here!
http://shipped-roms.com/shipped/Supersonic/
ROM Upgrade Utility
Sent from my PC36100 using XDA App
That one does not work eaither; I get can not communicate with
Your next option is to take it to a Sprint store I suppose. They'll fix you up. If they give you **** about it blame it on somebody's kid. God damn crotch-fruit.
Sent from my PC36100 using XDA App
Thats the only way?
Is there a non-touched Official 2.2 available that I can load like a custom rom?
Replace your custom recovery with stock (no) recovery, then try...update can't communicate with custom recovery
So, I figured out a way to do this
A while back I created a NAND backup; so I just restored that.
Sadly, when I run HTC update; it says no updates available
Thanks for the help though!
BUUUUUT for some reason the software #'s are hte same; when I run that OTA what would the value of what ever be?
Build #
1.32.651.1 CL171253 release-keys
Software #
1.32.651.1
Which would become the .6?
Any further thoughts on this?
So I took it in to a sprint store; they said sorry we'll give you a refurbished phone, but we don't know why it won't update.

[Q] Can't Root new Evo (w/out 2.2 update)

Hi, Well I'm trying to finally root my EVO before updating to 2.2 and put a custom ROM on. I can't seem to get past the first part. After entering the bootloader, it checks PC36img.zip...I'm not given the option to flash, immediately after it checks it I am prompted with the following:
Main Version is older?
Update Fail!
Do you want to reboot device?
<Vol UP> Yes
<Vol Down> No
I even tried the simplerootfull.2 and got the same error. Can anyone point me in the right direction...would really like to get this rooted and a Non-Sense 2.2 ROM on it. Thanks.
-Slevin
Your answer is in the Answer Forum.
I can't get anywhere with this damn thing....I've flashed my devices a million times before and this is just buggin the **** out of me. Heck, I got froyo on my HD2 in 30 minutes. This is just not going anywhere!!!
Tried the resolution to the Main Version is Older, and I can't even get the RUU to flash to the phone. It doesn't see it when connected to my computer and errors out, nothing happens on the phone. Tried while connected to HTC Sync, Disk Drive, Charge Only with Debug enabled. RUU won't work.
It's just irritating I can't get anywhere with this POS.
-Slevin
NVETHIS said:
I can't get anywhere with this damn thing....I've flashed my devices a million times before and this is just buggin the **** out of me. Heck, I got froyo on my HD2 in 30 minutes. This is just not going anywhere!!!
Tried the resolution to the Main Version is Older, and I can't even get the RUU to flash to the phone. It doesn't see it when connected to my computer and errors out, nothing happens on the phone. Tried while connected to HTC Sync, Disk Drive, Charge Only with Debug enabled. RUU won't work.
It's just irritating I can't get anywhere with this POS.
-Slevin
Click to expand...
Click to collapse
You got main older version because the PC36IMG is a older hboot for 2.1 (hboot 0.79.000). You got now 2.2 and the hboot is 0.93.000
Try flash the 3.26.651.6 stock root posted to see if work for you
I'm still on 2.1, I haven't accepted the update to Foryo 2.2
My Software on phone:
Firmware version
2.1-update1
Baseband version
2.05.00.06.10
Kernel version
2.6.29-789bf291
[email protected]#1
Build number
1.47.651.1 CL194459 release-keys
Software number
1.47.651.1
PRL Version
60669
Does what you say still apply...I'm just lost, which I very unusual, I'm an engineer and ususally get this right off the bat, but this is just not going well. I just want to get it rooted and get a nice Froyo 2.2 without sense build on it. Thanks.
-Slevin
I have the same issue, I used the unrevoked download just the root part, I didn't do anything else and my evo is rooted but I tried other methods because I didn't know if it was rooted, my friend downloaded a few apps and we found out my evo was rooted, it was a trip, we still haven't found out how to get pass the old version stuff, just try the unrevoked download, just hit start and your done. Your evo won't be fully rooted but you will have root access. Try it
Sent from my PC36100 using XDA App
http://forum.xda-developers.com/showthread.php?t=741294
Guys if this doesn't work for you nothing will. Seriously, slow way down, read very carefully and this will take a whole 7 minutes to accomplish. If you don't want to use the computer to enter adb shell just download terminal emulator from the market and enter the commands through that. easy cheesy. OP feel free to send me a PM if you need additional help, ill try to answer back in a timely manner
I'm just gonna wait until 2.2 is rooted and all the bugs are fixed, I'm happy with this unrevoked root, but I will read it
Sent from my PC36100 using XDA App
simple root also just came out with a one click root, i have used it on friends phones with excellent success, takes maybe 10 minutes total. Probably teither of the above methods will be MUCH easier than a froyo root ... but who knows, good luck whichever method you decide to go with
i did download that, and that took many moons to download haha, well i did try to run it but i got the old version crap,
but then i that realized i was rooted!! i just unrooted, i think i just did haha i had to run the ruu 1.47 and it was quick

Trying to downgrade and take OTA

This is where I am:
Im having a new problem now. I got as far as the downgrade last night, unrevoked forever, hboot 0.77, Firmware, 2.1update1, baseband 1.00.03.04.06, kernel, 2.6.29-cc1c2268, build number 1.22.605.0 CL161493 release-keys, software number 1.22.605.0, Browser WebKit3.1, PRI 1.28_008, PRL 40067, ERI Version 5
In my research last night doing this I would take the official OTA thru the phone via OTA. This did not happen. Also, from further reading today, some are saying Hboot 0.77 wont take the OTA via OTA... so...
At this point, I am beginning to think I could be in way over my head. Can someone tell me how to get my phone back to stock and at the most current update?
Thanks in advance.
Just a note. I returned both my wife's and my (work) phone to stock about a week ago. I have not yet recieved the update and she has. It's still being rolled out and (as far as I can tell from communication with VZW) could take up to a month to actually hit your phone.
I didn't even bother with my personal phone. CM6 goodness there.
Search the threads for an RUU that puts your software to 1.22.605.2 will probably have .79 hboot included. Try that. Or you can also search for a copy of the update.zip. But I believe you still need 1.22.605.2 to get that to work.
Sent from my ADR6300 using XDA App

[Q] Issues with Unrooting and Updating Kernel, Radio, OS, EtC

I was rooted with Unrevoked forever and running Caulkulins EVio 2.
Ran the unrevoked s-on tool from the How to Unroot the EVO in 2 STEPS thread.
Attempted to run the PC36IMG but it won't load as I get a notification stating that it is older than the 2.2 the phone came with.
I do now have S-On
Did full wipe and factory restore.
I am unable to update radio, Wimax or Kernel.
Downloaded the 2.3 update and it loads about 1/3 of the way and then hangs, giving me a triangle with a yellow exclamation point next to the little green android guy.
I'm thinking that perhaps I am not totally non rooted but I'm not convinced this shouldn't allow me to update from the 2.15.00.09.01 or allow me to replace the 2.6.32.15-ge2fb08e htc--kernel and 18-12#11
Build# is 3.29.651.5CL252548 Release Keys and Software Number 3.29.651.5
Any thoughts or help you could give me?
I guess I must be a problem with no answers?
For one, you don't need to unroot to flash radios.....
This I was aware of but as I am due for an upgrade in three weeks and I was trading the phone in at RS, it made sense to do so.
This still doesn't explain why I can't upgrade, why the radio flash doesn't take, etc
jfenton57 said:
This I was aware of but as I am due for an upgrade in three weeks and I was trading the phone in at RS, it made sense to do so.
This still doesn't explain why I can't upgrade, why the radio flash doesn't take, etc
Click to expand...
Click to collapse
Since you are rootless, flash the 3.70.XX RUU and then run update. That should get all updated ...
Although why bother with a trade in?
Sent from my PC36100 using XDA Premium App
Thanks for the RUU recommendation. I tracked down the original non rooted version and it solved all my problems

Crash course

Android 2.3.5
Base 2.15.00.12.19
Kernal 2.6.35.10-g94d0005 [email protected]#1
Build 5.07.65.1.1.......
Pri 2.33_003
Prl 60690
Bootloader 2.18.0001
S/N HT173HL01724
:banghead:
I'be been up all night reading xda, androidcentral, HTC EVO hacks, mikmik, and downloaded bootloader from revoloutionary, unrevoked and HTC rev...
I backedup apps on mybackup online so that I can wipe all empty data from SD...ie: old folders with nothing in them or their hidden... I dunno....am I on the right track? I won't have my comp for a few days but as soon I get my hands in it...its on.
These forums have reeatedly pounded in my head that i....um...uh backup(?) Install manually from bootloader on comp to phone by command prompt(?) ;run good recovery like nandroid, titanium....what else...then flash a custom Rom(?) ....
Anyway..if there's a stuck on stupid, step by baby step way of going at this..I mean there are many possibilities as to hacking which I've never tinkered with yet so many chances to mess it up.
http://www.youtube.com/watch? v=Yu4XsV8EuCY&sns=em
Now after watching this..I felt confident...any suggestions? Thx in advance..
Sent from my PC36100 using xda premium app
I've only recently begun making backups. Whats the worst that can happen? You lose old text messages and game saves? Every time you load a rom the phone goes out to google and reloads your contacts, so you really dont lose them as long as you save them to your google account instead of to the phone. I have a nandroid backup I made just after rooting my phone incase something horrible happens, but I just flash and start over. I did go get TB so the reinstall processs for apps is a little quicker, but thats just a speed thing more than a backup thing.
If you want help/tips on rooting your phone we will need your HBoot version - the process is different depending on the version. pull the battery, reinstall it, hold vol up, hit power button, after a few seconds you will go the bootloader screen. The hboot version should be listed there.
niteridet said:
Android 2.3.5
Base 2.15.00.12.19
Kernal 2.6.35.10-g94d0005 [email protected]#1
Build 5.07.65.1.1.......
Pri 2.33_003
Prl 60690
Bootloader 2.18.0001
S/N HT173HL01724
:banghead:
I'be been up all night reading xda, androidcentral, HTC EVO hacks, mikmik, and downloaded bootloader from revoloutionary, unrevoked and HTC rev...
I backedup apps on mybackup online so that I can wipe all empty data from SD...ie: old folders with nothing in them or their hidden... I dunno....am I on the right track? I won't have my comp for a few days but as soon I get my hands in it...its on.
These forums have reeatedly pounded in my head that i....um...uh backup(?) Install manually from bootloader on comp to phone by command prompt(?) ;run good recovery like nandroid, titanium....what else...then flash a custom Rom(?) ....
Anyway..if there's a stuck on stupid, step by baby step way of going at this..I mean there are many possibilities as to hacking which I've never tinkered with yet so many chances to mess it up.
http://www.youtube.com/watch? v=Yu4XsV8EuCY&sns=em
Now after watching this..I felt confident...any suggestions? Thx in advance..
Sent from my PC36100 using xda premium app
Click to expand...
Click to collapse
bootloader states 2.18.0001 as listed in my specs above... and its s-on
Observing all of who knows root for my PC36100 bup & rest

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