Voicemail and data wipe - EVO 4G Q&A, Help & Troubleshooting

I tried searching for a while and couldn't find an answer, but because I like trying different roms one of the more frustrating items is losing messages and voicemails.
If I am using titanium backup, what should I be backing up? I tried backing up the voicemail, sms, accounts system setting but that did not work.
Alternatively, is there a way to have voicemail app to scan undeleted voicemails on my account.
For the record, the roms I am using is EVOi and Fresh.

Bump for any input

bump again. i myself am about to wipe and install a ROM for the first time but worried about losing my 70+ voicemails and SMS. if there is a way to ensure this was backed up it would be phenomenal

I don't know the answer to this, but was just searching myself to try to find out. I lost all my VMs when I first wiped/rooted, and I won't wipe again until I can save and restore them.
If anyone has an answer, I'd also be grateful.

Sorry to bump again. I don't mean to sound demanding, but I can't believe nobody has any answer for this. Losing all your visual voicemail files seems like a big thing.
Is this really an unsolved problem? Can someone at least confirm that?

Sorry to bump again. I don't mean to sound demanding, but I can't believe nobody has any answer for this. Losing all your visual voicemail files seems like a big thing.
Is this really an unsolved problem? Can someone at least confirm that?

I've been searching to find out about this myself.
Usually, I don't have that many and I just write them down and figure they're lost.
But I've got a bunch right now and I'd like to keep them.
We have a method to backup apps- there must be a way to save these vms that I know are stored on the EVO somewhere. I remember seeing them when I was browsing for something else one day, but for the life of me, I can't find them. And there has to be a file somewhere that would allow them to show up in the VM list after a ROM flash. It just can't be that difficult.
Can it?

Try this: http://forum.xda-developers.com/showpost.php?p=6444182&postcount=13

Related

Where are the voicemails stored? How to keep voicemails when trying different Roms?

Hi,
I would like to keep my voicemails when I am trying out other roms. I have a Nand backup & when I restore to Fresh 03 (what I use the most) I have my voicemails. I am guessing they are located somewhere on the internal storage vs the SD card.
Is there a way to backup & restore those files as well? I would guess I could copy them from \voicemails (or where ever they are) to \sd\richtj99\data, then copy them back once I flashed?
Thanks
Rich
I can't believe I'm answering this... voicemail is flowing magically around you...
*you grab a colorful wave of sheer delight...
BEHOLD! I have flashed your phone so that it never loses its voicemail in a flash...
now its as if your voicemail stays in the network
Ok, I guess I will restate the question. My voicemails seem to be physically downloaded to my phone. When i reflash, all my old voicemails are gone. So when I try a new rom, I only have all new voicemails.
I am glad that voicemails flow all around you, but on my Evo, they dont repopulate as downloads.
Maybe its due to the visual voicemail?
Sent from my PC36100 using Tapatalk
Tilde88 said:
I can't believe I'm answering this... voicemail is flowing magically around you...
*you grab a colorful wave of sheer delight...
BEHOLD! I have flashed your phone so that it never loses its voicemail in a flash...
now its as if your voicemail stays in the network
Click to expand...
Click to collapse
I lol'd
best way is to get a GV account and the GV app and set up your phone for conditional forwarding(make GV your voicemail) and then they are all saved and transcribed when you get new ones.(it's like magic)
You can also email your voicemails to yourself in order to back them up.
Using ADB or any root file manager you can backup you voicemails below. I use root explorer instead of ADB because I usually flash my rom when I don't have a computer.
Code:
adb pull /data/data/com.coremobility.app.vnotes C:\com.coremobility.app.vnotes
Wipe and Flash your rom and
Code:
adb push C:\com.coremobility.app.vnotes /data/data/com.coremobility.app.vnotes
adb reboot recovery
Once you are in recovery do a fix uid permission and restart (fix uid permission should be in the other on the menu). If you do not complete step then when you restart your phone you will loose all your voicemails that you have restore. I hope this help you.
Edit: The fix uid permission is assuming you are using Amon_Ra's recovery for Evo.
Get Google Voice. Problem solved.
Tilde88 said:
I can't believe I'm answering this... voicemail is flowing magically around you...
*you grab a colorful wave of sheer delight...
BEHOLD! I have flashed your phone so that it never loses its voicemail in a flash...
now its as if your voicemail stays in the network
Click to expand...
Click to collapse
Come on now, that was not called for. He asked a legitimate question that I'm willing to bet a lot of the members may not know the answer to. That response was not helpful in the least and is counterproductive to the purpose of this site. In the future, for the sake of maintaining an atmosphere that is conducive to helping one another, please refrain from making such negative and demeaning posts. It is totally uncalled for, unnecessary, and unacceptable.
I would second using Google Voice. It integrates so well with Android it's almost a shame not to use it.
Tilde88 said:
I can't believe I'm answering this... voicemail is flowing magically around you...
*you grab a colorful wave of sheer delight...
BEHOLD! I have flashed your phone so that it never loses its voicemail in a flash...
now its as if your voicemail stays in the network
Click to expand...
Click to collapse
This
RichTJ99 said:
Maybe its due to the visual voicemail?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Visual voicemail stores them on your phone even if you delete them in the IVR prompts when calling. He wants to know what directory they are stored in. Good job making fun of somebody for not knowing something when you didn't know how it worked yourself.
blae said:
This
Visual voicemail stores them on your phone even if you delete them in the IVR prompts when calling. He wants to know what directory they are stored in. Good job making fun of somebody for not knowing something when you didn't know how it worked yourself.
Click to expand...
Click to collapse
EXACTLY!!! This forum is getting out of hand with some of the people's nasty attitudes. People are getting to be so quick to want to jump on someone for the slightest thing. I thought the OP asked a very good question yet even still he gets attacked for no reason. Guys, WE CAN DO BETTER THAN THIS. Simply put, if you don't have anything nice/useful to say then don't say anything.
I agree with some people jumping in and giving comments that is not needed and does not even help the OP. I hope my first reply to him help him backup his voicemail as it does for me.
Everyone is thinking way too much about this one. Just use TB, problem solved. OP, look at the guide in my sig for more information.
Also, if you want to avoid some of the comments you received, post questions in the Q/A section. That is what it is for. Not saying those comments are justified...
webs05 said:
Everyone is thinking way too much about this one. Just use TB, problem solved. OP, look at the guide in my sig for more information.
Also, if you want to avoid some of the comments you received, post questions in the Q/A section. That is what it is for. Not saying those comments are justified...
Click to expand...
Click to collapse
He would get those rude responses no matter where he posted it, ignorant people read those Q/A section too. Thanks for asking the question OP this is something i would like to get figured out as well
coderli said:
Using ADB or any root file manager you can backup you voicemails below. I use root explorer instead of ADB because I usually flash my rom when I don't have a computer.
Code:
adb pull /data/data/com.coremobility.app.vnotes C:\com.coremobility.app.vnotes
Wipe and Flash your rom and
Code:
adb push C:\com.coremobility.app.vnotes /data/data/com.coremobility.app.vnotes
adb reboot recovery
Once you are in recovery do a fix uid permission and restart (fix uid permission should be in the other on the menu). If you do not complete step then when you restart your phone you will loose all your voicemails that you have restore. I hope this help you.
Edit: The fix uid permission is assuming you are using Amon_Ra's recovery for Evo.
Click to expand...
Click to collapse
Good, informative answer. Thanks, coderli.
I extracted my voicemails from a DATA backup and put them on my sdcard. You can leave the voicemails on the sdcard and play them using OI or Astro. You do lose the info on who it's from and when, but at least you have the audio.
As for the rest of you if you don't actually have the answer to the question, why are you even replying? (rhetorical)
I use YouMail. it's awesome. You can have a custom greeting for anyone (music, clips from shows, cartoons) and it shows the persons name (first and last, like caller ID does) if they are not in your contacts. Oh, and it also saves the voicemails on their servers so you can flash different roms and still keep all your voice mails. Only thing is it costs money to transcribe and the voicemails dont get to you right away sometimes.
OgremustCrush said:
I would second using Google Voice. It integrates so well with Android it's almost a shame not to use it.
Click to expand...
Click to collapse
sprint charged me for forwarding voicemails to my Google voice so i quit using it
I use the youmail app personally, it has worked perfect for me so far.
mrpuffin said:
sprint charged me for forwarding voicemails to my Google voice so i quit using it
Click to expand...
Click to collapse
#28xxxxxxxx ?
or #72xxxxxxx?

[Q] Deleting Text Messages Sucks. Solutions?

I have about 13k text messages stored on my EVO and need to clear them. Don't really wanna do a reset or NAND restore b/c i'm outta practice and would probably find a way to break something.
anyway, does anyone know where texts are store internally? attempting to delete them via Handcent and HTC messaging app creates FC and kills my phone.
any help is appreciated.
thanks.
hp.
Sms backup and restore in the market will let you delete everything in one shot if that's what your trying to do.
Sent from my PC36100 using XDA App
i know this is a huge bump, there are other similar topics but this was the easiest for me to find.
Looks like the official gingerbread update from sprint lets you delete messages A LOT faster than froyo.
Just put my phone into airplane mode and turned off the screen timeout so i could delete a 500+ message plus conversation. it took like 3 seconds.
THANK YOU HTC.

Anyone have Handcent delete all your messages for no reason?

I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..
I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App
thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Click to expand...
Click to collapse
I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
Click to expand...
Click to collapse
who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.
I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
I back up all of my texts to my gmail, makes for great searching!
DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
Click to expand...
Click to collapse
Where is the option to backup every X hours? I've been through the settingss several times and don't see it
I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.

[Q] Friend is freaking out...no idea what happened

So my friend has a Dinc and not so much knowledge of phones. i tell her about the awesomesauce of root and she tells me to take care of her phone. so i root it with revoked (not the forever one) and start tweaking. ok, tweaking done - LauncherPro, Swype, Handcent, SetCPU, autokiller, adfree, etc etc. all was fine for about 2-3 weeks until this morning she wakes up to swype/launcherpro/handcent force closing and all her contacts are gone...she said it reverted back to all old settings.
possible update from verizon?
i'm in CT and she's in NJ, so i can't exactly take a look at the phone. any ideas as to what could have happened? she WAS drunk as fck last night.
android market shows no apps in downloads. and unable to search for anything.......
First, it's kind of silly to customize a phone so heavily for a person who has no clue how to support it when you're too far away to support it.
Second, I hope you taught her how to nandroid because it sounds like she's going to need to restore. The only thing I can think of that would fix the issues would be to fix permissions and reboot the phone... I can't really think of any settings that would cause those issues.
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
dusthead said:
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
Click to expand...
Click to collapse
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
there's really no such thing as "just a basic rom" nowadays. devs put a lot of effort and time and code into them, what you should do is some research and have her reinstall a STABLE rom . either way there should have been some sort of backup made, lol, otherwise id say you're a ****ty friend and has every right to be pissed at you lol. with that said have her try to get into recovery and restore a backup.
sent by Violent J's wicked 6300
Thanks for the couple of ideas, but like I said, there is no backup to fall back on. The two things I missed while tweaking her phone was the initial backup and showing her how to restore. I'm not new to this, but not perfect.
Past those obvious mistakes, pointed out many times, right now a few things have changed. Astro no longer works either, and she can't reinstall anything because the market is blank. She did get some contacts back somehow. Is there a way to replace the market to fix it?
Sent from my FroyoEris using Tapatalk
You could have her try installing alternative markets like applanet...if it doesn't crash on the install or launch of the app...then she should be able to get the ball rolling on a resolution... might I add, applanet is just an example of an alt market... google alternative markets, you should easily find five or six different ones... if that fails... try apktor.....
Sent from my ADR6300 using Tapatalk
Have your friend RUU the phone. If they use Google services the contacts will be restored.
She doesn't use enough google services to get everything back...told her to usaa them for contacts at least.
Will a factory reset do the trick? She's prepared for the consequences.
Sent from my FroyoEris using Tapatalk
Did you load up Titanium backup for her? How about Backup Assistant?
In any event, a hard reset may fix the issues - just trying to help you save some of her data / contacts.
Epicardium said:
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
Click to expand...
Click to collapse
That only happens if the contacts are Google Contacts, not Phone Contacts. IIRC, all new contacts are Phone contacts by default.
On a more serious note, this sound very familiar to something I ran into while flashing a new ROM on vacation (Note to self, dont disturb a perfectly stable phone while 800 miles away from home!). Everything I tried to run seemed to FC and I couldn't get into the market or an alternative to download fresh copies of apps. I ended up reflashing the ROM, I dont remember if I tried a factory reset or not but ultimately it sounds like a wipe and clean install of a stable ROM is your best friend right now (unlike your current status with her lol).

I need help trying to restore my phone after a factory reset, where it did not auto-restore.

So, my A5 2017 was giving my problems so I backed it up to Samsung backup, or at least I tried. I thought I read somewhere that Samsung stoppped their backup service for that phone, and said to back up using Google. So., I also backed up there.
The thing is, the problem happend while I was away and couldn't get it looked at right away. I thought I was SOL, but I looked at my Google backup and the date is still from before the reset! I just don't know how to tell it to restore the phone using what's in my Google cloud storage.
If that ends up not being possible I did manually save as many files as I could. Even going into directories that the phone said were empty but still would show files if you went down the rabbit hole deep enough. All I really want are my contacts, whcih I THINK I exported to a file anyways, and just as important, my text message history. If I could get back what I had in my Notes app that would be great too, but that's way down the list.
Does anyways know how I would do this? I do see in the Google settings that I can restore the contacts, or so it says, but I looked in the cloud folders and there are 2 zip files that start with "takeout" and then I think a dash and numbers. I looked in them and it definitely has way more then just my contacts in it.
I'm a small business owner and I use this phone for work, so losing all the texts is actually kind of a problem. I actually didn't realize how much so until it happend.
Thank you very much for any help you can offer!
DM

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