[Q] Loosing internet mobile data connection while screen is OFF - Desire Q&A, Help & Troubleshooting

Hello guys, I'm going nuts here, because i don't see an option or anything that explains this,neither anyone complaining with the same issue.
Here's the deal, I enable mobile 3g connection but after a while and after the screen going off(in standby), the connection also goes off.
I know this because when I turn the screen back on, I see the 3g connection symbol appearing near the cell signal bars, and that means it was off.
does this happen to anyone else? is it a known issue?
thanks

so no one has this issue?

It works here... do you have JuiceDefender or something else that saves battery or controls connections installed? It might kill your connection to save battery.
Sent from my Evil Lair using Doomsday Device

no mate, nothing at all, neither have I installed it...installed the rom already and it keeps happening randomly...

hmm... this is just a try...
the same thing happens to me with my wifi connection - but i wan't it to do that... if i go Settings --> Wireless Networks --> Wifi Settings then press the "menu" button i get Advanced Settings in with the first option is "Wifi-Sleep Policy" in wich i told my Desire to do that.
see if your rom has a APN Sleep Policy.
hope i could help...
tranquillo83

No mate, nothing...
Sent from my HTC Desire using XDA App

Related

Disable annoying desire alerts

I live in a boarder area and i want to choose network manually. I mean manually select the provider, not disable data roaming only. So i did so in the settings menu. The most annoying thing is the allerts, saying that i lost mobile connection which stop anything i do and offer me the list of available providers. It happened 17 times while i typed this message, so you can imagine how annoying it is to press "back" button all the time. Has anybody had this problem? Is there a solution to it?can you disable certain allert types or all of them? Please help my phone coz it's in danger of landing at extrem
ely high speed at my bedroom wall.
Sent from my HTC Desire using XDA App
Hi, you can go to settings/wireless/ and unthick 'mobile network' and you'll stop getting the nagging screen about the lack of data connectivity if that's the problem
No, it's not only the data. I can choose mobile provider manually, but once the reception dissappears- i start getting those annoying allerts with a list of available networks. And it stops anything u do- just a full screen alert.
Sent from my HTC Desire using XDA App
The ony idea I have is to turn the phone module off via airplane mode, sorry
Yeah...unfortumately google ovrlooked this issue. Thanks anyway
Sent from my HTC Desire using XDA App

[Q] DATA connectivity problem with ARC

hi people
i'm noticing a problem with my data/edge/3g connection.
it simply stops working at times .. it just shows data being sent but no data received and my internet doesnt work.
This becomes fine after a reboot but again has a problem after a few hours
Is anyone else facing this problem too with Data connectivity ?
Yes, same problem with my german arc.
I am not facing any problem with data connectivity
same problems here, I found that stopping the WIFI and re enabling it is enough to get it back on track but its still a serious issue.
I don't like finding out I am missing e-mails an hour too late.
I only found it happens when I switch from 2G to 3G with data on.
So my work around is to turn data off first before switching between 2G <-> 3G. After that, turn back the data on.
This only happens to me on WIFI, on 3g everything is fine.
I am thinking about flashing the UK build to see if it helps.
I used to have the same problem with my x10. Data just stopped working randomly. I used to have a widget to turn 3g on/off and when the data stopped working, so did the widget. Was strange, and only a reboot solved it.
I have wifi problems,it sleeps after a while,no sleep is selectet.
Sent from my LT15i using XDA App
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
One time i had this issue,i had just turn wifi off then on.
Sent from my LT15i using XDA App
death.eater said:
i have wifi problem, at first it disconnects by itself and now much worse, my arc could not even identify or scan my wifi at home. Anyone also have this issue? or anyone know what to do.
Click to expand...
Click to collapse
same here. wifi works fine. til awhile later (evactly how long i didn't notice. will keep track)
After which no matter how i turn off & on wifi, forget the network & re-enter p/w. even off & on my phone. wifi status "connecting.... disconnected....connecting.... disconnected." will drains off a lot of battery if go unnotice.
i found a cumbersome work around... off the arc wifi & reboot modem/router. then can "obtaining ip address". but thing is, all other devices works fine.
so is it arc's fault? since all others can connect to wifi except arc
or
router's fault? i wasn't doing / changing setting on the arc. just reboot router. but wouldn't it be silly to do this everytime i use wifi on the arc?
so still no fix? sometimes it happens to me a few times during an hour...
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Turn on/off airplane mode, if you can't get a data connection. In a german forum some guys discussed about issues with multi-sim-cards, but I guess it is software related.
karthik.chopper said:
Guys maybe this will help you out..
Go to wifi settings, press menu button->select advanced->under wifi sleep policy, set as never sleep
If not set the wifi shuts down to save battery.
And wifi is given more priority over 3g or 2g connectivity, so if you have wifi on you may not have proper connectivity to 2g or 3g
Click to expand...
Click to collapse
Thanks for the tip, I did not know about the menu, but I already had it set to never through "Spare parts"
Every time im browser or facebook ,its sleep,on x10i is never happent.
Sent from my LT15i using XDA App
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
jakhan86 said:
i changed my number and sim a couple of days back. with the same provider. my arc after being out of signal cant reconnect to the data network. the phone calls work fine. but the data is giving me problems. im still confused as to why this is happening. whenever i activate and deactivate the airplane mode, data connection comes back alive. could it be a problem with my sim or the phone radio?
edit: oh and i also reflashed my phone via sony ericsson update service, the problems still there.
Click to expand...
Click to collapse
Same problem here. This is really frustrating.
I dialed *#*#4636#*#* then phone info and pressed menu. Then I selected enable data connection (was disabled previously). The data didnt enable then. I went to settings>mobile network and enabled data from there too. Ever since, no disconnections. I dont know if this procedure or the fact that I tried to seat my sim properly worked, but u may try either. Let me know if this works....
Edit2: the above doesnt work.
Sent from my LT15i using XDA App
I inserted my old fat sim and recreated the situation, the data automatically reconnected. The newer sim that's a microsim is causing the problem.
Sent from Xperia Arc

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks
no one knows?
Power cycle your router?
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Click to expand...
Click to collapse
I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
Click to expand...
Click to collapse
Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.
Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Click to expand...
Click to collapse
Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Click to expand...
Click to collapse
I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium
Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App
Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk
Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
Click to expand...
Click to collapse
Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.
I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium
[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?
same here ,dont know what that is
Bump.........

[Q] Ready to throw my GN against the wall. Wifi wont stay on!

Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
What rom?What settings in phone wifi?
Both Stock rom, with and without the volume fix, and Modaco MCR4. Wifi settings are set as WIFI on even during sleep.
Is there some settings Im missing somewhere other than in Settings > Wireless & Netowrks > Wifi ??
TheBishopOfSoho said:
Both Stock rom, with and without the volume fix, and Modaco MCR4. Wifi settings are set as WIFI on even during sleep.
Is there some settings Im missing somewhere other than in Settings > Wireless & Netowrks > Wifi ??
Click to expand...
Click to collapse
Nope these are the settings.The strange thing for me is that your wifi turns off automatically
Try going to advanced WIFI settings and disable 'Avoid poor connections'
bongadadu said:
Try going to advanced WIFI settings and disable 'Avoid poor connections'
Click to expand...
Click to collapse
Exactly.This is what i prepared to post.Give it a try
Sent from my Galaxy Nexus using Tapatalk
afilopou said:
Exactly.This is what i prepared to post.Give it a try
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Yep. Try that. Only thing I can think of. My wifi was flaky with that setting on even 4 from my router. If that doesn't solve are you using any kind of task managing àpp?
Sent from my Galaxy Nexus using xda premium
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
I have posted this in other people's threads in regards to poor wifi reception. I recently purchased a 9250 through bell canada and have the same problem.
I have turned off the 'avoid poor connections' as well. It turns on and off on its own and can't get through a download of more then 5MB on wifi.
It will also reconnect on its own if I have left wifi turned on. I would say while WIFI is turned on I may actually be connected 30% of the time. This is 90% in 2 feet away from a router.
I'm having the same issue (wifi turning itself off) - noticed it the other day and just assume I'd caught the wi-fi button (I use extended controls). Happened again this morning and also just now as I got home.
I've not modded anything on my Nexus (4.0.1) - avoid poor connections has been disabled for a while.
I may test the theory, but betweek home and work is a wifi enabled bus journey, I never use it but it always tells me there's a wifi available. I might turn wifi notification off and see it if turns itself off before I get to work in the morning...
Left home with wifi on... Got to work and wifi was off? Wtf?
Could it be extended controls?
Sent from my Galaxy Nexus using xda premium
TheBishopOfSoho said:
Hi all, Im having a problem that is slowly driving me insane for the past 2 weeks. I surely cant be the only one. Anyway, I generally move between home and work daily, both have WIFI. When Im at home Im connected, all fine. I travel to work, WIFI isnt connected, again this is normal. I get into work and when I expect it be connected to WIFI it isnt, WIFI is off and I have to manually turn it back on to get it connected to WIFI again. Why do I have to do this? Why have all my other Android devices just worked normally and reconnect to known networks. Its soooo frustrating
Anyone have same problem or have a resolution?
S
Click to expand...
Click to collapse
You are not the only one, it's happening to me in exactly the same scenario. Oddly enough it hasn't happened today.
i cant make out of your post thast the wifi on/off button turns of? or just the connection to the wifi adres?
i dont know about any sleep or auto turn of policy's as i didnt try it(i always turn off my wifi when travling)
but if its the last thing.
than the problem might not even be the GN.?
but the router it self.
even computer's and laptopt can have problems when the password is too long,or to different(hard characters like :';/.m,[email protected]#$%^&**(() ][ )
it might also be the MHZ setting,as the 20MHZ has wider range but can be disorted by machines like microwaves.
but the 40MHZ has lower range but wouldnt be disorted.
as there is also the channel option thats has been set wrong/or the pasword encryption. or any other router conflicting with the router you want to connect.
it might also be the router not liking your GN.(as my spica doesnt conect to my router at home,but all my other devices do.my router doesnt want to give a IP to my spica.)
It just happened to me again now, left the office whilst wifi was on and connected. Grabbed some lunch and returned (about 20 mins) and now my wifi button is set to off and I need to set it back to on.
s4vva said:
It just happened to me again now, left the office whilst wifi was on and connected. Grabbed some lunch and returned (about 20 mins) and now my wifi button is set to off and I need to set it back to on.
Click to expand...
Click to collapse
Are there any policiys or settings for auto off?
you might also want to look into the power setting's,might be a power save feature.
And you are running stock? or??
ghost010 said:
Are there any policiys or settings for auto off?
you might also want to look into the power setting's,might be a power save feature.
And you are running stock? or??
Click to expand...
Click to collapse
Can't see any policy settings or any power save features. Running stock.
somehow I have fixed it. Problem is I don't know how.
Here is what I did in case anyone else needs help;
*From the 'My Vodafone' app, select wi-fi finder, in settings untick 'Enable BT Openzone'
*Settings, wi-fi, advanced, untick 'Network Notification', untick 'Avoid poor connections'
Not sure which of the above actually fixes it but my Wi-Fi has been on for about 1 1/2 days now.
Have you or when did you upgrade to 4.0.2? As the changelog mentions a wifi fixed. Only upgraded this morning so won't see if it has worked until I get home...
Sent from my Galaxy Nexus using xda premium
So I am still having this problem since day one. I have travelled through 3 countries and multiple cities and tried to use WIFI in at least 20+ different instances and the problem is the same.
It connects right away (really quickly actually) will stay connected for a bit then eventually loses connection.
I can't download any of the big packages for the games and so I can't play them. I won't use my data connection for anything over 100mb.
I got a message for an update yesterday. Updated the phone but I see no difference in the Android version number.
Anything happening with this?
I thought the update i was downloading was 4.0.2 but i guess it wasn't.
I am familar with updating and flashing from the galaxy s. But I want to use the phone completely stock for while.
I have just returned my nexus for a replacement. Lets see how it goes.
So far I have had the power shut off once while toggling the wifi widget (never happened on my other phone). And the wifi has disconnected twice. I have just done the update (not 4.0.2) and it seems to work a little better.
Called samsung yesterday after getting the replacement phone when it had the same issue (just as a reminder I have tried it on numerous routers/ap's) and they said they hadn't heard of the issue.
I said I was just calling to provide some feedback. They told me to return the phone yet again. I obviously believe I don't have a problem with the hardware at all. I figured if store let me return it, then why not.
Anyway onto my 3rd one today and the exact same problem.
I think that even though I am turning off "Avoid Poor Connections" it isn't actually turning that 'feature' off. Every so often and only if your watching the wifi settings it will say that it disconnected the wifi connection due to low signal.
Mind you all of this is 1' from my router while sitting at my computer. My galaxy S is sitting beside me and has maintained a wireless link to the router the entire time.

Wi-fi settings, I don't like them...

Wow, I do really hate my Wi-Fi controls on my sprint phone and am hoping someone knows of a simple setting I have not found yet.
When I leave my house I turn off Wi-fi yet sometimes when I am out and I look at my phone, it comes back on. I think it does this when a wi-fi network is nearby??? The phone asks me to setup a wi-fi hotspot even though I don't pay for the service (although I have rooted my phone and tried to get it working through an app). But what aggravates me the most about it is that the wi-fi will turn on and if it isn't connected to a network, it will cause issues with things like Google Play. With wi-fi on and no network to connect to, Google Play won't be able to search and reports a connection problem. Most times I don't pay attention to it being on or off because I know I've turned it off.
I am not sure if this behavior is normal, this didn't happen with my HTC EVO I had. On that phone, wi-fi stayed off until I turned it back on.
I've looked and can't find any settings that might help me figure out how to eliminate this behavior. Anyone?
First questions go in Q&A
Second, turn off the Sprint Optimizer in settings>more>mobile networks>automatic connections.
Thread moved
XDA Moderator
It is the Sprint Connections Optimizer that is doing that. It will turn WiFi on even after you have turned it off. You can disable the Connections Optimizer in Settings > More Settings > Mobile Networks. Some have reported that this feature will also re-enable itself. I have seen that happen. I used Titanium Backup to freeze the Sprint Connections Optimizer app and I no longer have to fight to keep WiFi off when I want it off.
aside from this small annoyance, Can anyone say if this is a battery drainer or not?
svfreddy said:
aside from this small annoyance, Can anyone say if this is a battery drainer or not?
Click to expand...
Click to collapse
I don't think it makes much difference on the battery. It's just annoying, like you said. I turned it off (unchecked the box) from the Mobile Networks and it went away. You really don't need that option cuz it will change whenever there the data coverage changes anyways.

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