[Q] HSDPA connection seems broken? - Desire Q&A, Help & Troubleshooting

Hi,
I updated my O2 branded UK desire to 2.2 last weekend using the
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed.exe
All has been great since then, the handset is no longer O2 branded, and 2.2 is working perfectly.
but yesterday, for no reason at all my data connection when connected by HSDPA has stopped responding.
The APN settings are still correct according to O2s website and the APN connects fine. Its showing 4 bars of connection, but when I use the browser, facebook app, speedtest app or marketplace the connection times out and it says there is no internet connection.
If I restrict the phone to only use GPRS its fine, slow obviously but connects ok.
Same on WIFI.
I have soft booted and removed the sim and battery, I have also tried re entering all the APN detail manually from the O2 website. I have tried putting it in and out of airplane mode.
please can you help me.

Related

Troubles with connection

from yesterday my phone stop connecting with my Mobile Provider.I am didnt drop it or install new software during this time.I try to change my SIM card with new one and with SIM from other Provider but the problem still exist. Today i try first reset and after that I install wm v_6.5 set up all options for my country ,again try with 3 different SIM but...
i still can't use it like phone.Can't connect to my Operator.
thx in advance for advices and help
Did you run the connection setup in the accessories folder?
Did you run the connection setup in the accessories folder?
Did you run the connection setup in the accessories folder?
I have the same problem. Tried to install different ROM`s but it seems that phone connectivity is gone. It is not able to connect to cellular network (searching connection forever) but BT and WIFI works fine as well as all other stuff. This is not an issue with location since I tried it in different places where other phones working fine and shows excelent signal.
Odd, my data connection suddenly quit yesterday as well (had the EVO series ROM loaded). I loaded on the new build from today and it worked for a few, but then stopped again.
Any ideas? I can make/receive phone calls, but the data connection is no longer responding.
nobody know ???
hmm,nobody know how to dissolve this problem or nobody care ??
just wondering what i can do with my phone - coz it is unuseless now.
As i read - i'm not only one with this troubles.
p.s. - never syncro your phone with " GoodSync " program
Taxed out i had another p4000 which would connect to data then disconnect.
HTC 621 true Microsoft verson.
bump for this topic coz i am loved in my phone and still can't use it
i did the same like description from this topic
http://forum.xda-developers.com/showthread.php?t=535459
Just out of curosity what is shown in the "Access Point" under Connections/GPRS for your data settings?
try internet2.voicestream.com or epc.tmobile.com

Mobile Internet connection dropping

Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker

3G and HSPDA connection Problem..

I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse

3g/gprs problem

From today my phone doesn't seem to connect to 3g/gprs network. the 3g icon is down and antenna is ok. i can do call but i can't connect to data network. i try to mount my sim on another phone and all work and another sim to desire but 3g not work. so i try to do a factory reset but not work....
what's the problem???
Hi, did you check in settings/wireless if mobile network is enabled. And if you upgraded to 2.2 maybe your operator APN is not there anymore. Did you do something like flash radio, rom or something else which could cause it. Also do you have a backup of your old system.
mobile data connection is on and i'm with not rooted original froyo update.
Then go to settings/wireless/mobile network settings/access poin names. Some people reported they lost the access points after the update and needed to enter them manually
seems to be a problem all around the world at the moment, a lot of data networks seem to be down
From another thread, Orange network was down yesterday and is still not working properly. You on orange?
Sent from my HTC Desire using XDA App

[Q] No way I can connect to 3G??!

**Solved**: it could not retain, for some reason, my APN settings. I reset it to factory defaults and it worked...
Hello everyone! A couple of weeks ago I got my DHD (Software version is 1.75, stupid OTA...). My data plan will start this Saturday, so I hadn't really looked into it, but I can't, for the life of it, make it connect to 3G...
It is, perhaps, important to say that it's a T-mobile branded phone (the T-mobile logo appears upon boot-up) from Germany, but obviously it's SIM-free.
Mobile Network Type is listed as HSDPA, but I never see a 3G or H icon, with WiFi on or Off.
If I turn Mobile Network on it gets stuck at "connecting to network", but if I reboot it says it's connected - but still no icons or incoming data.
Any ideas? Could it be that it's from T-mobile? I'm on Wind, btw.
Thanks!
T

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