[Q] No way I can connect to 3G??! - Desire HD Q&A, Help & Troubleshooting

**Solved**: it could not retain, for some reason, my APN settings. I reset it to factory defaults and it worked...
Hello everyone! A couple of weeks ago I got my DHD (Software version is 1.75, stupid OTA...). My data plan will start this Saturday, so I hadn't really looked into it, but I can't, for the life of it, make it connect to 3G...
It is, perhaps, important to say that it's a T-mobile branded phone (the T-mobile logo appears upon boot-up) from Germany, but obviously it's SIM-free.
Mobile Network Type is listed as HSDPA, but I never see a 3G or H icon, with WiFi on or Off.
If I turn Mobile Network on it gets stuck at "connecting to network", but if I reboot it says it's connected - but still no icons or incoming data.
Any ideas? Could it be that it's from T-mobile? I'm on Wind, btw.
Thanks!
T

Related

3G and HSPDA connection Problem..

I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse

[Q] Motorola Defy Help!

This morning my phone lost i-net. I'm no longer able to connect to internet using 3G my browser says error on network and android market says "no connection" or something like that
The icon "H" is still displayed in status bar indicating that there is HSPD connection, but there isn't. Under the "H" there are two arrows pointing up and down, wich usualy stayed gray while no data used, and become bright while data is used. Now "down arrow" is bright all the time - something wrong. The problem is that I haven't touch any settings recently it just gone wrong this morning.
I've done hard reset - no luck, same problem.
now even cannot send sms.
What is wrong ? can I tottaly reset the phone somehow?
P.S. SIM card seems to be alright. I've put it in another phone and i-net and messages go allright.
..how do I get rid of this HSDPA ?
I want force it to regular UMTS (3G)
Hi yonef!
Firstly, I think that HSDPA is the only 3G system in this fone.
So, if you really wanna test if everything is working fine, I suggest you try to put it in 2G mode and check stuff.
Go here: Settings > Wireless & network settings > Mobile Networks > Select network
and select 2G only.
Now try to SMS and surf and see if stuff works. If its still a dud, then a call to the customer care is what you really need!
Although am quite new to android, I have been successfull in modding my trusty old Sony Ericsson K550i fone
yeep, I've just found that 2G kind of working, It is receiveing data (slow), but occasionally it says that there is no connection to internet.
It should be something with the phone, because when I put this very SIM in another phone, 3G is working just fine. When I put it back to the motorola, it is connecting ( "H" symbol apears but there is no internet
Hard reset did not fix it
And it happens jut this morning, I havent touch any settings since last week (weird)

No phone signal yet can use mobile internet

I've got a strange problem that I cannot solve or find anyone else that has had the same problem.
I recently updated to Minco V4 and since my status bar has been showing no signal and mobile standby shows 100% without signal yet I have mobile data. I cannot make any phone calls but can browse the internet. No amount of rebooting, airplane mode on/off will work. I've also gone back to both stock ICS and JB where the problem still exists.
My network is T-Mobile and it won't let me manually connect to it but the phone will occasionally register when I select automatic although it doesn't correct the fault. Anyone have any ideas what has gone wrong with my phone?
UPDATE: It seems I can only get a phone signal when select 2g T-mobile network only or connecting to T-Mobile orange. If I untick 2g networks and it connects to t-mobile 3g I can't receive or make calls.
Does your Radio and baseband match?
I installed the linked radio from the MiNCO thread after flashing the rom and discovering this issue yet it made no difference.
I got a phone signal momentarily about 15 mins ago which allowed me to make a short phone call to test it. I then accepted the JB system update from Google and now have no phone signal, just data.

No Mobile Data

Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?

[Q] D851 (T Mobile) on AT&T - Network Data Keeps Dropping

I just bought a T Mobile LG G3 (D851) for use on AT&T. The guy I bought it from got the unlock code from T Mobile and that is all squared away and unlocked. Things are basically working on AT&T, but data is not working reliably for me. It works fine for awhile, then it just stops working--the 4G/LTE logo in the status bar disappears and I have no connectivity. I can still make phone calls and send/receive SMS texts (though no MMS texts), and if a wifi network is around, that works too. Rebooting does not seem to correct it (though it does start working again eventually).
I don't know if it is just random, but it does seem to happen after I'm leaving somewhere with wifi (and that may not even be relevant--might be that's just when I notice it).
I have verified my APN settings (as well as tried other slightly different settings I've found around the web), but the data network still drops out. Yesterday, I discovered a technique that seems to reliably bring it back on after it has dropped out. If I change the Network Mode to anything else (ex: just GSM), then back out of the network options menu... then go back in and set Network Mode back to LTE (etc). Every time I have tried this, I get the 4G/LTE logo back in the status bar and my connectivity is back.
I know there is some difference in the LTE bands supported by AT&T and the T Mobile LG G3 (D851), but the phone supports band 17, which I'm told is the main LTE band used by AT&T. At this point, I think I'd be satisfied just to have consistent 4G (non-LTE) data.
Any idea what might be the issue? Or anything I can try out? I'm considering flashing a different rom to see if that helps, but wanted to exhaust other options first.
Thanks...

Categories

Resources