[Q] Screen unresponsive using 3rd party wall charger? - EVO 4G Q&A, Help & Troubleshooting

When charging using a lot of 3rd party chargers, the screen is 100% unresponsive to touch. Is there any reason for this, or any workaround?
One thing i've noticed (before I plugged it into charge) I went to the battery screen. When I'm using a 3rd party wall charger, it says charging via USB instead of charging through AC.

same problem.. it was weird because i got another micro usb cable and couldn't even get it to charge from my laptop

captivate said:
same problem.. it was weird because i got another micro usb cable and couldn't even get it to charge from my laptop
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Now that's even more weird. I wonder if it's a set of pins, connectors, or an added/removed wire somewhere which sends off the signal on how to charge.
Only other thing I can think of is these chargers giving off the wrong specs and it's either charging too quick or slow. Maybe some sort of kernel/firmware mod could fix this.

Related

So why is my battery draining while charging?

I've noticed this happening any time I tether via USB or use GPS navigation while plugged in. Even though I'm connected and charging, I slowly but surely discharge. This weekend I used Google Nav for 2 hours and lost 20% of my battery while charging! On Juice Plotter, I notice the green charging glow at the bottom is a more transparent shade of green (as opposed to solid green when solely charging). Any ideas what causes this or how to avoid it? It seems to be recent.
TheBiles said:
I've noticed this happening any time I tether via USB or use GPS navigation while plugged in. Even though I'm connected and charging, I slowly but surely discharge. This weekend I used Google Nav for 2 hours and lost 20% of my battery while charging! On Juice Plotter, I notice the green charging glow at the bottom is a more transparent shade of green (as opposed to solid green when solely charging). Any ideas what causes this or how to avoid it? It seems to be recent.
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Let me guess, you're charging off a USB port in your laptop, or using the data cable that came with the phone in your car charger?
Not all USB sources (or cables, for that matter) are created equally. Most PC/laptop ports put out 500mAh, half of what the Evo is designed to take (the factory AC adapter, the wall plug, is 1000mAh, aka 1amp).
Since it's only getting half the draw it can't quite keep up with how much power you're sucking away from the battery. This is usually only present when using the device heavily, such as with the screen on and GPS or WiFi/3G actively running.
The charging indicator (at least on Sense) indicates if it's getting the full "AC" charge (1amp) or if it's getting a reduced current charge. Sounds like that's what you're noticing.
My wife's Samsung Moment charger is 700mAh/0.7amp, and it can keep my Evo steady during use (it's powering it for 3G+WiFi tether right now), but it doesn't really charge fast at all, basically it just keeps it from depleting.
I've been meaning to try one of the USB Y-cables that join 2 standard USB ports to one female port for combined power of 1amp, but I'm not sure it will work as I hope. Anyway, I'll report back if I get around to it.
Otherwise, use an actual 1amp AC adapter whenever possible. Shop on eBay, chargers are stupid cheap. Just look for one that says it can do 1amp/1000mAh. If you're using the phone at work and want to have a convenient charging source, get one of the $20 docking cradles with an AC adapter on eBay. If it's in your car, any 12v USB charger should work, as long as you use a proper pass-through charging micro USB cable and not a "data cable". There's a slight difference in how the pins are wired inside. The Rocket Fish brand of micro USB cables are known to work (that's how I charge mine at full power in my car).
Way to go GT. Are you a student? I'm an ME phd student.
Sent from my PC36100 using XDA App
sprocket87 said:
Let me guess, you're charging off a USB port in your laptop, or using the data cable that came with the phone in your car charger?
Not all USB sources (or cables, for that matter) are created equally. Most PC/laptop ports put out 500mAh, half of what the Evo is designed to take (the factory AC adapter, the wall plug, is 1000mAh, aka 1amp).
Since it's only getting half the draw it can't quite keep up with how much power you're sucking away from the battery. This is usually only present when using the device heavily, such as with the screen on and GPS or WiFi/3G actively running.
The charging indicator (at least on Sense) indicates if it's getting the full "AC" charge (1amp) or if it's getting a reduced current charge. Sounds like that's what you're noticing.
My wife's Samsung Moment charger is 700mAh/0.7amp, and it can keep my Evo steady during use (it's powering it for 3G+WiFi tether right now), but it doesn't really charge fast at all, basically it just keeps it from depleting.
I've been meaning to try one of the USB Y-cables that join 2 standard USB ports to one female port for combined power of 1amp, but I'm not sure it will work as I hope. Anyway, I'll report back if I get around to it.
Otherwise, use an actual 1amp AC adapter whenever possible. Shop on eBay, chargers are stupid cheap. Just look for one that says it can do 1amp/1000mAh. If you're using the phone at work and want to have a convenient charging source, get one of the $20 docking cradles with an AC adapter on eBay. If it's in your car, any 12v USB charger should work, as long as you use a proper pass-through charging micro USB cable and not a "data cable". There's a slight difference in how the pins are wired inside. The Rocket Fish brand of micro USB cables are known to work (that's how I charge mine at full power in my car).
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I'm using the included charging cable. Doesn't that have full capacity? I also use a standard USB adapter in the car. It seems like that would be able to output the correct amount of volts.
gtkansan said:
Way to go GT. Are you a student? I'm an ME phd student.
Sent from my PC36100 using XDA App
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3rd year CmpE.
I had the same problem until I noticed how hot my phone was using the nav. 13 hour drive. I purchased a vent cradle for the car and so that it can stay cool while in use and charging. While the other guy may be right theoretically, its not right practically. The evo will shut off its mini usb hub once it starts getting dangerously hot so that it won't damage your phone. Long story short make sure your phone is at safe temps no need to buy another charger for your evo. keep at cool temps so that phone won't cut off power supply will even shut your phone down if its way to hot, happened to me in atlanta not fun.
"Insert Fancy Quote"
TheBiles said:
I'm using the included charging cable. Doesn't that have full capacity? I also use a standard USB adapter in the car. It seems like that would be able to output the correct amount of volts.
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When you say "included charging cable" do you mean the wall plug that came with the Evo or just the cable with a USB connector on one end and a micro USB on the other end? Because THAT cable is pinned as a data transfer cable and designed to relay only half voltage no matter what you plug it into. I know, because it only charged my Evo at slow speed when plugged into my USB car charger. Once I replaced it with the Rocket Fish cable it charged at full speed.
kwilbur3 said:
I had the same problem until I noticed how hot my phone was using the nav. 13 hour drive. I purchased a vent cradle for the car and so that it can stay cool while in use and charging. While the other guy may be right theoretically, its not right practically. The evo will shut off its mini usb hub once it starts getting dangerously hot so that it won't damage your phone. Long story short make sure your phone is at safe temps no need to buy another charger for your evo. keep at cool temps so that phone won't cut off power supply will even shut your phone down if its way to hot, happened to me in atlanta not fun.
"Insert Fancy Quote"
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See above. While I agree that heat will kill the battery and possibly trigger a shutoff, I don't think that's his problem. If you use the wrong cable or charger you will only get half charging current.
sprocket87 said:
When you say "included charging cable" do you mean the wall plug that came with the Evo or just the cable with a USB connector on one end and a micro USB on the other end? Because THAT cable is pinned as a data transfer cable and designed to relay only half voltage no matter what you plug it into. I know, because it only charged my Evo at slow speed when plugged into my USB car charger. Once I replaced it with the Rocket Fish cable it charged at full speed.
See above. While I agree that heat will kill the battery and possibly trigger a shutoff, I don't think that's his problem. If you use the wrong cable or charger you will only get half charging current.
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I mean the USB cable that comes in the box with the EVO that plugs into the AC adapter. Maybe I will look into a new cable then. Hmm.
Edit: Those Rocketfish cables that you mentioned seem to be ungodly expensive. No way in hell am I going to pay more than $5 for a USB cable. Any alternatives?
TheBiles said:
I mean the USB cable that comes in the box with the EVO that plugs into the AC adapter. Maybe I will look into a new cable then. Hmm.
Edit: Those Rocketfish cables that you mentioned seem to be ungodly expensive. No way in hell am I going to pay more than $5 for a USB cable. Any alternatives?
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This is the one I got: http://cgi.ebay.com/ROCKETFISH-MOBI...ARGING-CABLE-/350384355972?pt=PDA_Accessories
$3 shipped
And there are 2 USB cables that came with the Evo (mine anyway), a thick one that was bundled with the wall charger and a thin one that's intended just for data sync. The thin one doesn't seem to charge at full speed.
If you're using the other one and it's STILL draining then maybe there is an issue with heat or something, like the other guy said. Is the phone SUPER hot at the base, where the kickstand is, when this happens?
OP - I am having the same problem. I'm 95% sure it's caused by something wrong in CM6 regarding how it handles USB charging. Past few nightlies I have been leaving my phone on the charger doing NOTHING overnight and it goes dead.
This CANNOT be due to lack of charging strength:
#1 the same exact charger worked perfectly in the past, before I flashed a certain nightly - not sure which one exactly it started in
#2 if it was charging, but slowly why in the world would the battery drain when I have it underclocked to 245 mhz and the phone is sleeping with screen off?
On my standard charger that came with the phone it is working fine even though it's a USB that plugs into an adapter - not sure why this doesn't work with my other one that I had from another phone since it worked perfectly before. Something is definitely odd with CM6 and USB charging.
sprocket87 said:
This is the one I got: http://cgi.ebay.com/ROCKETFISH-MOBI...ARGING-CABLE-/350384355972?pt=PDA_Accessories
$3 shipped
And there are 2 USB cables that came with the Evo (mine anyway), a thick one that was bundled with the wall charger and a thin one that's intended just for data sync. The thin one doesn't seem to charge at full speed.
If you're using the other one and it's STILL draining then maybe there is an issue with heat or something, like the other guy said. Is the phone SUPER hot at the base, where the kickstand is, when this happens?
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That's odd, because my EVO only came with the one cable for the adapter. Phone stays cool.
berardi said:
OP - I am having the same problem. I'm 95% sure it's caused by something wrong in CM6 regarding how it handles USB charging. Past few nightlies I have been leaving my phone on the charger doing NOTHING overnight and it goes dead.
This CANNOT be due to lack of charging strength:
#1 the same exact charger worked perfectly in the past, before I flashed a certain nightly - not sure which one exactly it started in
#2 if it was charging, but slowly why in the world would the battery drain when I have it underclocked to 245 mhz and the phone is sleeping with screen off?
On my standard charger that came with the phone it is working fine even though it's a USB that plugs into an adapter - not sure why this doesn't work with my other one that I had from another phone since it worked perfectly before. Something is definitely odd with CM6 and USB charging.
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I've also noticed lately that my phone will charge insanely fast. Like from 30% to 90% in half an hour.
Sprocket - stupid question here... do these Rocket Fish charging cables also handle data transfer just as well as the stock micro-usb cable that came with the phone or would someone want to have one JUST for charging and keep their stock cable for data transfer purposes?
TheBiles said:
That's odd, because my EVO only came with the one cable for the adapter. Phone stays cool.
I've also noticed lately that my phone will charge insanely fast. Like from 30% to 90% in half an hour.
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Sorry I was unclear - the other cable I have that is the problem is one from another phone but the same type, and up until recently it worked perfectly.

charging problems

hello.
i have arhd 3.3, 12.41 radio.
i put my phone into wall socket last night at 23 30 and this morning at 5:30 phone was still charging at 73%. at 6 30 it was at 83%. then i switched it off and back on, pluged the charger in, and the led went green in like 2 minutes.
what's this? i have the phone for 3 days now. does it take that long to charge or is it a rom problem? i am using the original charger.
looks like a rom problem. Best way to know will be trying different roms.
dont know if it is a rom problem. i think is a radio problem.
install current widget and see what the input milli ampage is. This should give you an idea of if your having a charging issue. Also when you have charged to true 100% (Not when the LED goes green but when current widget says you are no longer receiving a current (0 Mah)) then reboot to recovery and wipe the battery statistics.
I can't see the radio giving you an issue on charging, unless it was using almost more juice than you are putting in. The only time I have ever seen that behaviour is when using a USB charging cable and navigation at the same time.
Hope this helps.
i am using the charger that came with the device that uses indeed an usb cable connected to it.
gangstar said:
i am using the charger that came with the device that uses indeed an usb cable connected to it.
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I meant a USB only (not original) charger. As the charger supplied is actually a wall charger and is rated to supply the device with more "juice" than a standard USB socket (i think are rated for 1mah charging??)
The scenario I am using is when you use a phone for navigating and have it plugged into a 12v socket in a car using a USB adapter which will only give the lowest permitted power rating.
so......i think i have a problem.
when i plug the phone into the wall socket it says charging(usb)
when i plug it in laptop usb using the cable the same charging(usb).
wasn't it supposed to say charging(ac)?
gangstar said:
so......i think i have a problem.
when i plug the phone into the wall socket it says charging(usb)
when i plug it in laptop usb using the cable the same charging(usb).
wasn't it supposed to say charging(ac)?
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Not sure about that, but even so my DHD will charge from flat in less time than yours was plugged in, how warm / cold was the room you had the phone charging in? Possibly it's getting too hot whilst charging which would lead to the phone reducing the charge rate?
now it;s on charge from about 30 min. it's not even warm. the battery is reported to have 27*
You might be having a damaged battery try replacing it with a new one.
the phone is new.
could it be because of setcpu 230-1228?
gangstar said:
so......i think i have a problem.
when i plug the phone into the wall socket it says charging(usb)
when i plug it in laptop usb using the cable the same charging(usb).
wasn't it supposed to say charging(ac)?
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Yes I think it's supposed to say charging AC. Try cleaning the usb connectors thoroughly.
Yeh being informed that it is chargng over USB when in the well is definitely wrong. I suggest trying to get another cable or something like a newer style blackberry charger.
Sent from my Desire HD using XDA App

Plugging into usb charger causes the screen to bug out

Whenever I plug my phone into the charger the screen thinks I am pressing on it. Touch accuracy goes to ****. Pinch to zoom is impossible. It sounds like a grounding problem.
I am rooted.
I have the same issue and so does my Gf.
Did you find a cure?
I have had 2 of the phones now and both do the same thing.. just a design flaw.. i dont use it when plugged in...
Icetech3 said:
I have had 2 of the phones now and both do the same thing.. just a design flaw.. i dont use it when plugged in...
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Are you using the stock charger? I did a test over the weekend of 3 different chargers to see which would charge fastest because this phone charges damn slow. To your specific questions, the wigging out happened to me when I was using a 3rd party USB wall adapter. On the bright side, it charged faster than stock or my Blackberry charger. Weird thing is, at least from the markings on the adapters, the 3rd party adapter had the lowest amp at 0.5 but it clearly should have been putting out more power since it was charging the fastest and was causing the weird screen issue. The Samsung has the highest at 1.0 and the Blackberry is 0.7. I've never had any problems charging over the PC's USB except that it's super slow.
http://forum.xda-developers.com/showthread.php?p=18287226#post18287226

Taking longer than usual to charge the phone?

Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
rycexboi said:
Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
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Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
kt-Froggy said:
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
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Yes, I've probably tried over 5 different usb cables and chargers from friends and around my house, still the same problem. I'm thinking it may be the port.
So far, in the past months or so, my phone started acting up with the charging, then my battery died and could not power up my phone unless charged, replace the battery, charging issue was still there and now recently charging slower plus my microphone is dead. I wonder if how hard would it be to replace to port. Trying to prolong this phone until Z4 is out.

USB from computer and car charging really slow....

Hi Guys,
I have a thinkpad which has regular USB and also a fast charge USB port. They have worked fine in the past on other phones and I used to see at least 1 amp charge rates. (on the fast charge port)
Using either port on the 20 X I only get about 200 ma charging rates?
I'm using "Ampere" to get the charging rates, it is definitely charging slower than normal...
Have you guys noticed this?
Also of note, It charges really slow from my car as well. On the hour drive home the phone only went up 4%. (This is a VW using android auto)
I think all bets are off when your using 3rd party chargers. I think Huawei might have some official accessories that you may need to buy.
jeradjohnso said:
I think all bets are off when your using 3rd party chargers. I think Huawei might have some official accessories that you may need to buy.
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I have a bunch of phones and every single one of them charges at normal charging rates off my laptop and in my car, this is pretty strange...
Huawei uses a completely different setup from QC 3 from charger to cable . How does it charge with the supplied charger and cable that you received with your phone? If you buy extra chargers for home or car make sure they say they do Huawei "Supercharge". They are a little hard to find but they are out there. Make sure the USB cable is rated for 5a(amps)
Cccmachins said:
Huawei uses a completely different setup from QC 3 from charger to cable . How does it charge with the supplied charger and cable that you received with your phone? If you buy extra chargers for home or car make sure they say they do Huawei "Supercharge". They are a little hard to find but they are out there. Make sure the USB cable is rated for 5a(amps)
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I haven't even used the included charger and cable, but plugged in at the house I do see 2 amp charge rates which is great.
The downside is that in the car with android auto I can't really plug it into anything other than the car's USB and that give me a really slow trickle charge. This is where a bulk of my charging occurs since I drive for work so much. Basically I have never charged my other phones outside of the car, I just use android auto all the time and the batteries are always topped off. So not being able to charge from car or laptop is not a deal breaker at all, but it certainly means I need to start carry a charging cube around everywhere.
Just seems odd for such an expensive flagship phone to not charge correctly via USB like every other phone I have ever had.
Try the supplied charger and cable just to make sure you do not have a defective phone. When you plug in the cable to charge watch your screen. It should show your battery percentage and a short lighting bolt. Then in just a second it should change to a long lighting bolt and say super charging. If it does that you know your phone is charging correctly. Take your Huawei supplied cable and use it on your laptop and car and see if that doesn't increase your chances speeds.
Cccmachins said:
Try the supplied charger and cable just to make sure you do not have a defective phone. When you plug in the cable to charge watch your screen. It should show your battery percentage and a short lighting bolt. Then in just a second it should change to a long lighting bolt and say super charging. If it does that you know your phone is charging correctly. Take your Huawei supplied cable and use it on your laptop and car and see if that doesn't increase your chances speeds.
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I gave the original cable a shot and it still basically charges at 200-250ma from my laptop. Very odd indeed. Not even seeing the normal 500ma that you would get on a regular USB port. (Tried both standard and high charge rate USB ports on my lenovo)
Anyone else seeing this behavior?

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