Went out jogging this morning, I use endomondo to track my progress and routes. However when I went to check my progress, the phone, which was in it's leather pouch, slipped out of my hand and onto concrete. When I took the phone out of the pouch to see if it was okay it appeared to be turned off I tried to switch it on but it wouldn't turn on. The led kept on flashing from orange to green. I then continuously kept pressing the power button on the phone, then the white welcome screen came on, which stayed on for a couple of seconds then switched off. I tried powering up the phone again but it wouldn't work.
When I got home I decided to charge it while I was out at work. I tried it again when I got back home from work and the phone still didn't switch on but the led's continue to flash orange/green constantly. I then took out the battery, sim and the memory card and left them out a few hours, then put them back into the phone and still nothing has changed. I am also unable to boot into boot loader mode.
I will take the handset into CPW tomorrow for repair, the phone is not marked or cracked in any way so I hope they don't realise it has been dropped. Now I am stuck with my old i8910 for now and it feels like I have gone 10 years back in terms of technology.
Sorry to hear about that.
It sounds like a hardware fault to me though. Have you tried booting it into 'safe mode' (Not recovery mode) and see if it starts up?
By safe mode do you mean by holding down the menu and power keys.? Sorry I'm not all that clued up on the tech in and outs of the Desire, if so then no. I have just tried booting into bootloader mode again and I get to that. But I am not sure where to take it from there.
Related
I have tried the following:
- Leaving the battery out for different lengths of time from 5 minutes to an hour
- Taking the battery out, plugging in to USB, putting the battery in, turning the phone on
The phone is rooted, unlocked and uses a custom ROM. I dropped it LITERALLY a foot and a half from a table onto a soft carpet, and didn't notice until a long time later that it wouldn't turn on. I don't know if the two were related as I didn't look at the phone after I dropped it.
I can only power the phone on if I use the method of taking the battery out, plugging in to the USB and putting the battery in, but whether I try the power button or any combination of volume up/down and power button, the phone stays on for a couple seconds then the screen turns off.
A few times the Google logo has come up and then disappeared and I've had some white scrambled/garbled display toward the bottom of the screen. As it sits plugged in to the PC now with the battery in, every so often it does the garbled lines on the bottom of the screen.
edit: Trying the Volume Down + Power for recovery flashes the screen with "Start" and the Android bot on it for a second, but then it turns right off again.
I'm thinking it's probably pretty screwed up but if anyone has some suggestions, I'm all ears. I'm worried about having to bring it in for repair (even though it's under warranty) because it's rooted/unlocked/custom ROM'd.
Any help is greatly appreciated.
After reading all this, my guess is your device is physically broken. Sorry man.
Sorry if this question's been answered in another thread, I tried searching and couldn't find any question that exactly matched mine, or any response that solved the issue.
I purchased a used, unlocked Galaxy Nexus from ebay around a month or two ago, in near perfect condition -- this has been the first time I've had any problems with it. It's probably not applicable, but after the release of the dev preview for Ubuntu phone OS I rooted the phone and reinstalled the factory image "takju 4.2.2 (JDQ39)".
Anyway, a few hours ago I accidentally bumped my phone off of a counter in the kitchen onto the tile floor. I picked it up and looked it over, and noticed no visible damage whatsoever, although the plastic cover had been partially dislodged; however, the phone's screen was dark, and the phone was unresponsive. I took out the battery and replaced it, then held down the power button. The phone vibrated once, like it normally did when booting up, but the screen remained black and the phone unresponsive unless I removed and reinserted the cover again.
I've tried charging it, plugging it into my pc, removing both the battery pack and the SD card, taking the battery out and rebooting it while holding both power buttons down, but I still get no response (and my computer doesn't recognize the phone when I plug it in). After reading a post where someone had success reconnecting the display, I unscrewed and removed the casing, then disconnected and reconnected the display from the motherboard -- still nothing.
Is there anything else I can do, or is my phone beyond repair?
Did you check the other connections while you had the phone apart?
bodh said:
Did you check the other connections while you had the phone apart?
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I opened it up again and took pictures, but I'm not very knowledgeable about this sort of thing, so I can't tell if anything's wrong or not. Should I remove the motherboard to get a better look at the display?
You're talking about the back cover which became dislodged upon impact? I'd say you're lucky that the phone still gives that vibrate. But it seems there are so many things that could go wrong from an impact. Do you have fastboot? [I know you said you tried holding down both volume buttons and power, but try pressing them first then tapping power.] If you don't have fastboot, then your only options would be omapflash and odin. If these do not work, it's gonna be hardware. Maybe the display is gone, if you get the vibrate but see nothing..
So i went out on a night out and my battery went flat whilst i was out. I come to start it after charging it up and it just keeps popping up with the start up screen for a split second and then going off. It keeps doing this until i unplug the charger or take the battery out. I managed to get into the reboot screen and tried starting it from there to no avail. The battery is only a couple of months old so that should be good.
I took it to a phone repair shop and they said the board was gone and that there was nothing that could be done with it. Is this the case?
I don't generally turn it off just keep charging when it gets below 20% battery life. I did however install solitaire since i last powered it down if this might have any influence on the situation.
Check if you can get into the bootloader. Hold volume down and power.
Chromium_ said:
Check if you can get into the bootloader. Hold volume down and power.
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I have tried this but although it comes up with the bootloader screen it flashes off gain as with the boot up screen. It does not give you time to do anything in the bootloader.
mikeryan8878 said:
I have tried this but although it comes up with the bootloader screen it flashes off gain as with the boot up screen. It does not give you time to do anything in the bootloader.
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Are you sure the battery isnt completely dead? Did you drop the phone or do anything that may have caused this, or did it just suddenly occur?
Chromium_ said:
Are you sure the battery isnt completely dead? Did you drop the phone or do anything that may have caused this, or did it just suddenly occur?
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No i have charged and recharged it until the green light comes on. The chap at the shop tried another battery also and this had no effect on it.
I dont recall dropping it. It is in a substantial wallet holder so i would think that would take the brunt of the blow even if i had. But it worked fine all night until it powered down then it just started to play up.
Right while messing a bit further it seems to me that the on off button is constantly activating. If i just hold the return button it comes up with the reboot screen and allows me to choose the various options. If i hold the volume button the fastboot screen appears but disappears just as quickly. All of this happens with out me touching the on off button so it looks like it is constantly trying to start up. The button does not have any visible signs of damage. Is this a normal failure point for these phones?
If it charges completely while it's off, then the board should be fine. You can check the percentage in your recovery mode if you can get there.
If the board is fine, it either means that the button is stuck or you have some gunk short circuit in the button.
If it's gunk, you might get away with some rubbing alcohol, If it's in a spray can, even better. If it stuck, it should be opened and see what's keeping it pressed.
I hope this helps.
Sent from my HTC Desire
Two weeks ago my galaxy just stopped working. it was at a decent battery; just stopped. I tried charging it but the phone would vibrate. phone would come on, then shut off. I tried it multiple times and same result; a few times the phone would make it to the samsung startup animation, sometimes it would just flash the samsung logo, once it compleley got to my screen start before shutting off.
I brought my phone to get fixed. It took a whole week and the guy said my phone was just not fixable. It would work for a few hours then shut off again, according to him. I suspect he didnt work much on it though as hed rather fix phones with easy problems as mine was a tough one.
I've had to replace my phone with an iphone now, but right now, out of curiosity, I completely took my phone apart, and started using tweezers to play the power on button. The camera part just broke off (not the actual camera) but now my phone is actually charging! The red light is on, and click the main button, it shows the battery being charged. This has not happened ever since the phone broke.
Am I bricked? Is there hope for this phone??? Please tell me there is lol.
EDIT: My phone seems to have restarted! Turned it on and it's asking for my simcard what is GOING ON LOL
Summertimes said:
Two weeks ago my galaxy just stopped working. it was at a decent battery; just stopped. I tried charging it but the phone would vibrate. phone would come on, then shut off. I tried it multiple times and same result; a few times the phone would make it to the samsung startup animation, sometimes it would just flash the samsung logo, once it compleley got to my screen start before shutting off.
I brought my phone to get fixed. It took a whole week and the guy said my phone was just not fixable. It would work for a few hours then shut off again, according to him. I suspect he didnt work much on it though as hed rather fix phones with easy problems as mine was a tough one.
I've had to replace my phone with an iphone now, but right now, out of curiosity, I completely took my phone apart, and started using tweezers to play the power on button. The camera part just broke off (not the actual camera) but now my phone is actually charging! The red light is on, and click the main button, it shows the battery being charged. This has not happened ever since the phone broke.
Am I bricked? Is there hope for this phone??? Please tell me there is lol.
EDIT: My phone seems to have restarted! Turned it on and it's asking for my simcard what is GOING ON LOL
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idont know what you did there, but it worked plus you gotta be more specific to how the phone broke and could not boot-up to screen
winosxbuntu said:
idont know what you did there, but it worked plus you gotta be more specific to how the phone broke and could not boot-up to screen
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It just randomly shut off. It was if someone would constantly be turning the phone off as soon as I turned it on. But then I couldn't even charge the phone. No red light, no screen, nothing, just vibration. I would try to turn it on sometimes it would get to the boot up, sometimes not, sometimes nothing, just a vibrate.
I literally took tweezers and lifted the green board out from around the power on button (it's an actual tiny white button on the inside). and then it randomly started working again
Summertimes said:
It just randomly shut off. It was if someone would constantly be turning the phone off as soon as I turned it on. But then I couldn't even charge the phone. No red light, no screen, nothing, just vibration. I would try to turn it on sometimes it would get to the boot up, sometimes not, sometimes nothing, just a vibrate.
I literally took tweezers and lifted the green board out from around the power on button (it's an actual tiny white button on the inside). and then it randomly started working again
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Could be a power button failure. Happens somewhat often.
Could be battery related too, a cheap replacement battery could strike that off.
polobunny said:
Could be a power button failure. Happens somewhat often.
Could be battery related too, a cheap replacement battery could strike that off.
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agree with what he said, it could be a problem with the power button or battery is not working
off topic did you really get 176Mb/s download or is it fake
if its real then was it WIFI or DATA , i have never topped 50Mb/s both wifi and data) but DATA seems to be 10x faster than my wifi
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
spears93 said:
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
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all will be good your in your 28 days so cpw should hand you a new one take your box and bits with you