Anyone have an idea how much it might cost me to replace the entire casing of my desire without voiding the warranty?
I dropped my poor baby and scratched and dented the f*** out of it yesterday and I can't keep it the way it is, it looks awful.
The whole left side is dented in, chunks missing out of the corners and the plastic bits.
Kind of annoying too because I had just that second taken it out of its case, my girlfriend dropped her Vivaz and I tried to save it and ended up dropping my Desire.
ok, sorry but there is no way of replacing the housing without voiding your warrenty. To change the housing, you need to remove the intestine, but for that you need to unscrew some screws that are under "VOID" stickers, if you do remove the stickers, you warrenty is gone..
anyways, if you do decide to do it, here's a guide
http://tjworld.net/blog/htc-desire-tear-down
go donw to taking out the intestine, and the put it all into the new housing. Also, just the housing itself is like $70 (£50?), and the tools another $3 (£5)..
hope this helps! good Luck!
My main question is, would HTC do it for me so I can keep warranty but how much would it cost?
Surely my warranty is void already since it has obviously been dropped?
Sent from my HTC Desire using XDA App
alias_neo said:
Surely my warranty is void already since it has obviously been dropped?
Sent from my HTC Desire using XDA App
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No, your warranty is still in tact.
HTC will do it fro you, but expect to pay a lot more than 70 Pounds.
Tander_ZA said:
No, your warranty is still in tact.
HTC will do it fro you, but expect to pay a lot more than 70 Pounds.
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Well I'm on a 2 year contract so I'd like to keep my warranty, but I don't want to pay close to the value of the phone, otherwise I would just buy another and keep this one as a spare.
Then get a quote from HTC. If it is too much - Then, live with it scratched/ dented.
Tander_ZA said:
Then get a quote from HTC. If it is too much - Then, live with it scratched/ dented.
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I found a temp solution, I just ordered a hard case off ebay. SHould have done that before I scratched it really, but It'll do for now until I get a quote from HTC or I get a new phone.
Related
So today I dropped my phone and it ended up cracking the screen, but only in the inside part under the actual glass and I do not have any touch screen or anything on the screen minus a small corner visible with light. I had rooted it a couple of days ago and I want to know what I can do to revert back to stock rom so that I can send it in and get a new one. I used odin to flash recovery.
Also since the screen doesn't work at all, will they even bother to check the phone? Any replies would be appreciated ASAP, I need a phone and I want to get a new one soon but not void my warranty.
If you can get into recovery and move the volume/power keys just download and flash this http://forum.xda-developers.com/showthread.php?p=18857955
and you should be good to go.
This phone is a BEAST!
Just a warning, if you send it in and they find physical damage, they will charge you 400+ dollars. If you have insurance, it's probably just better off filing for that.
Did it have a case on?
Esevw said:
So today I dropped my phone and it ended up cracking the screen, but only in the inside part under the actual glass and I do not have any touch screen or anything on the screen minus a small corner visible with light. I had rooted it a couple of days ago and I want to know what I can do to revert back to stock rom so that I can send it in and get a new one. I used odin to flash recovery.
Also since the screen doesn't work at all, will they even bother to check the phone? Any replies would be appreciated ASAP, I need a phone and I want to get a new one soon but not void my warranty.
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And doing things like this just drives prices higher. Don't try to cheat the system... grow up and take some responsibility.
DyingBlade said:
Just a warning, if you send it in and they find physical damage, they will charge you 400+ dollars. If you have insurance, it's probably just better off filing for that.
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So your saying I should file for damage instead, which was my plan.
tri4life said:
Did it have a case on?
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No I did not have a case, I only had the phone for two weeks and I was going to get one today since it was my day off.
Yes file for damage... you damaged it. That's why you have the insurance.
Sigh.. reading about this scares me because I didn't get a device protection plan .
I better take good care of my phone.
life02 said:
Yes file for damage... you damaged it. That's why you have the insurance.
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yes I am about to file for damage, I called tmobile and they gave me a number I can call and file so that I can get a replacement.
Bummer man!
Can you describe more about how it fell/cracked.
I thought this was gorilla glass? seems more like monkey. Was it really a ARRRGGHHH [email protected]#$ drop that you kind of knew it was bad news or just like a slip to the floor fall that you would have expected it to survive?
Just trying to see how not so CHEVY tough (built like a rock) this thing is, so I can increase my carefullness!
life02 said:
And doing things like this just drives prices higher. Don't try to cheat the system... grow up and take some responsibility.
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how is he trying to cheat the system. rooted or not if he tries to return his phone they will laugh at him. hopefully everyone who has a high end phones has insurance so doing stupid things isn't cheating either. I can pee on my phone call them up tell them I accidentally pissed all over my phone and now its water damaged and I'll get a new one as long as I pay them my deductible
Lol dude I cheated the system, I dropped my phone, the vibrating stopped working, and they gave me another one no questions asked!
Sent from my SGH-T989 using xda premium
tenxo said:
Bummer man!
Can you describe more about how it fell/cracked.
I thought this was gorilla glass? seems more like monkey. Was it really a ARRRGGHHH [email protected]#$ drop that you kind of knew it was bad news or just like a slip to the floor fall that you would have expected it to survive?
Just trying to see how not so CHEVY tough (built like a rock) this thing is, so I can increase my carefullness!
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Well if you read what he said... The gorillla glass did not break. It was the lcd under the glass that broke
Sent from my SGH-T989 using Tapatalk
That is correct, the glass did not break at all it was the lcd underneath the glass.
And how I dropped it, I was stepping out of my truck and it was raining so i went to put my phone in my side coat pocket so it didn't get wet and it slipped out of my hands and fell on the right side edge were the power button is and it fell and hit the pavement. Then when I tried to turn it on it was a no go.
Oh well ill be getting a new one here soon... also I went to tmobile and bought a d30 case which I was planning on buying the next day on my day off before I could drop the phone, well.... too late huh.
Hey guys, my camera seems to have a random "blob" in the preview window as well as after the image is taken. I personally think its a spec of dust.. But i went to T-Mobile and they are warrantying it out.. I kinda dont wanna warranty it out as i get a stupid refurb device.. When mine is BRAND new and flawless. Screen protector ALL the time, otterbox case ALL the time.. Plus in my past, i never had luck with refurb devices..
My question is this, since i have the know how to take apart the device and "clean" the actual camera iris, i am wondering if samsung would be able to tell if the device has been taken apart just incase a bigger issue comes down the line where it will cost me too much to fix and warranty will cover it. I do have all the proper tools to dissassemble the device without leaving pry marks or screw marks. Thanks guys!
elesbb said:
Hey guys, my camera seems to have a random "blob" in the preview window as well as after the image is taken. I personally think its a spec of dust.. But i went to T-Mobile and they are warrantying it out.. I kinda dont wanna warranty it out as i get a stupid refurb device.. When mine is BRAND new and flawless. Screen protector ALL the time, otterbox case ALL the time.. Plus in my past, i never had luck with refurb devices..
My question is this, since i have the know how to take apart the device and "clean" the actual camera iris, i am wondering if samsung would be able to tell if the device has been taken apart just incase a bigger issue comes down the line where it will cost me too much to fix and warranty will cover it. I do have all the proper tools to dissassemble the device without leaving pry marks or screw marks. Thanks guys!
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they usually figure it out from the fairy dust that's left behind.
but seriously, how would they be able to find out it was taken apart until they have taken it apart themselves? will they leave a sock on the doorknob? you know how to take the device apart, shouldn't you know if there is a way? you are probably one out of 10,000 people that will read this that knows how or will take the time to actually "clean" the iris. if you know how to do THAT (?) you are better off doing any repairs yourself before bothering with warranty and getting a refurb. just my two cents
tony yayo said:
they usually figure it out from the fairy dust that's left behind.
but seriously, how would they be able to find out it was taken apart until they have taken it apart themselves? will they leave a sock on the doorknob? you know how to take the device apart, shouldn't you know if there is a way? you are probably one out of 10,000 people that will read this that knows how or will take the time to actually "clean" the iris. if you know how to do THAT (?) you are better off doing any repairs yourself before bothering with warranty and getting a refurb. just my two cents
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Thats what i thought.. And from my experience in my other devices (HD2, Touch Pro 2, Galaxy S2) i have seen screws that were covered by "Void" stickers where once you remove the "void" sticker it has "void" written where the sticker used to be.. Meaning well you guessed it, warranty now void.
I do enjoy warranty because i used to not have to pay a single cent for it, well now T-Mobile wants 20 bucks for shipping handling -.- (Seriously Tmo?) But somethings i do not enjoy taking apart.. Like say i dont know the EXACT issue, i would rather just get a refurb.. But i have the choice once the refurb gets here, i have seven days to send one of them back. If i do a once over of the device and figure its in worse condition than my current one, i'll fix the current one. Again im just hoping its as simple as dust on the iris..
Thanks for your reply though!!
I bought a 2nd hand One X yesterday, it came with the original receipt.
Today the phone became unusable. Content is rolling over the entire screen vertically, resulting a flickering.
Thinking it could be a mechanical issue, I opened the phone and manipulated the flat cable to the screen a bit to check if it could be caused by a bad connection. No effect.
On top of that, I saw a cracked void sticker on one of the screws, which brings me to the following questions:
If a pristine phone is returned for repair, and the repair technician needs to break the sticker, do they replace it with a new one? Could it be that the phone was officially repaired?
How many stickers should be normally in place, is it just the one on the top screw?
Any help is appreciated!
This should probably be moved to the Q/A section.
if you have warranty you should allways use it
zuadao said:
if you have warranty you should allways use it
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That is hardly an answer to my questions .
Repair people put new stickers on screws
atrako1973 said:
Repair people put new stickers on screws
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Nope not always, because i sent my earlier hd2 in for repair and the technician forgot to put new stickers on the screws
Sent from my HTC One X using xda app-developers app
Key word forgot , but normally they DON'T FORGET
That makes sense, and answers my first question. Unfortunately, it also means I can better avoid returning the phone for service in this state.
How about the second question; does anybody know how many, and where those stickers are supposed to be in the HOX? I've seen a ton of disassembly photos and videos, but nothing that clearly shows those tiny stickers. The punctured one I have is black 2mm, and on a screw above the camera. Are there supposed to be more?
Hey guys, how's it going?
After 6 months with the phone, I finally dropped it today. Luckly, it only damaged the chrome outer bezel. The thing is, I can't stand the phone to stay like this, so I'd like to replace the rear housing, which includes the chrome part.
I've seem some videos on how to replace it and it seems pretty easy and straight forward. But one thing got me in doubt.
From what I understand and correct me if I'm wrong, the rear housing includes the Wifi, phone and GPS antennas. So:
1) Does the replacement unit include new antennas? Or do I have to get them from my old housing?
2) If so, how hard is this antenna replacement?
If it's too hard and dangerous, and I were to send the phone to a repair center, do you think they'd change the rear housing for purely cosmetic purposes? For how much?
Thanks for you support and answers!
The rear housing usually comes with all the antenna, it's as simple as taking out the existing housing and replacing it with the new then just screwing it back. You can check out http://www.cnn.cn you can purchase it here for as cheap as 10bucks and it's good quality. And don't worry its easy.
Sent from my GT-N7100 using xda premium
This is good to know.
I went to a Samsung service center today and they offered to replace the housing for U$ 90,00... Thankfully I said I'd think about it. Now I'm going to order a replacement online, I've seen videos and it's really easy to swap.
Thanks for the reply. :good:
crizolli said:
This is good to know.
I went to a Samsung service center today and they offered to replace the housing for U$ 90,00... Thankfully I said I'd think about it. Now I'm going to order a replacement online, I've seen videos and it's really easy to swap.
Thanks for the reply. :good:
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Before you do anything, i just wanted to point out something important here. Getting your housing replaced, either by yourself or through a phone shop, other than the official Samsung repair center will completely void your warranty. I guess that is something to think about especially when you have all these cases of Sudden Death Syndromes popping around randomly. Its one of the reason ive been holding off from replacing my housing even though i too have this ugly dent on the bezel. Either way, its just a heads up, and good luck with your decision.
Weirdly I only broke the LCD portion of the screen. The digitizer still works and it does recognize touch, I only need to replace the LCD. is there an easy way to do this or is it fused to the digitizer?
Sent from my HTC One SV using Tapatalk 2
Just a few days ago there was a guy looking for digitizer only... So, I'll just quote myself.
As was written on iFixit
The front glass is adhered to the display frame, meaning you'll need a heat gun to get the LCD out—or replace the whole front panel.
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The all above is true unless you have a heat gun or someone who has it and knows what to do. In service center, I think, they'll just replace the whole front panel with glass and LCD.
It's possible to replace one without replacing the other. However, they are initially stuck together and separating them is a pain and sort of difficult if you are not familiar with these types of repair. Our repair centers, indeed, replace the entire assembly.
I went ahead and ordered the LCD+digitizer from repairs universe.. should arrive in a day or two. $200 man, I essentially spent almost $500 on this tablet, but I love it, so I guess it's worth it.
Sent from my C525c using Tapatalk 2
k28king1 said:
I went ahead and ordered the LCD+digitizer from repairs universe.. should arrive in a day or two. $200 man, I essentially spent almost $500 on this tablet, but I love it, so I guess it's worth it.
Sent from my C525c using Tapatalk 2
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200$ ? you could buy a new one and sell this one for chap ..
Ouch that is terrible. Yeah for $200, it may have been better to sell the broken one for parts and get a brand new one.
Asus_USA said:
It's possible to replace one without replacing the other. However, they are initially stuck together and separating them is a pain and sort of difficult if you are not familiar with these types of repair. Our repair centers, indeed, replace the entire assembly.
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yea but your repair center denied me when I called and tried to get it replaced so what good does that do for someone like me who now is screwed and has to either buy a whole new unit or go to a third party to have it fixed.
sk8trix said:
yea but your repair center denied me when I called and tried to get it replaced so what good does that do for someone like me who now is screwed and has to either buy a whole new unit or go to a third party to have it fixed.
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http://www.youtube.com/watch?v=QOFpY1nXFew
This video by the famous XDA Adam Outler may help you, probably the area of interest is around 8:00 of the video.
If it doesn't help, try PMing / Commenting to him on YouTube, he seems to be quite good on replying to his fans.