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Just got a Desire, had a Hero before. With the Hero HTC Sync found the phone, but with the Desire it just stays disconnected, and after the Phone has finished searching for HTC Sync a message pops up saying it didn't find it. So anyone know how to fix this? Running latest HTC Sync 2.0.33.
Am able to open cmd and type:
Code:
cd\
cd AndroidSDK\tools\
adb devices
And it list a serialnumber for the phone while the Phone is in HTC Sync mode. But still haven't got HTC Sync to find my phone.
Got Windows 7 Ultimate 64bit.
Thanks in advance.
i had to uninstall and re-install HTC sync after changing the ROM, to get it to pick up my desire again. have you tried that?
Did a reinstall, though also plugged the phone into another USB port, worked now. Though ofc not sure if it was the reinstall or other USB port that helped, but anyway thanks.
Remove your old devices in your htc sync and reconnect, if that doesnt work you may need to restart your machine (maybe even device) ive had it a few times after flashing a few roms.
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
duryard said:
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
Click to expand...
Click to collapse
...
Yes. No Sense, no sync, no way. Pick between Sync and Froyo ROMs.
Hello,
I run into the same issue: HTC Sync doesn't recognize my Desire.
I have Windows 7 32 bit OS. I installed HTC Sync v 2.0.33 and the drivers included in the package. Then I plugged my Desire and selected the HTC Sync mode. It worked for 2 mins, then it has disconnected. I unplugged, plugged, ... and now, it keeps displaying : Can't find HTC Sync on your PC.
Then, I uninstalled and reinstalled the drivers, and it worked in the same way: disconnected after 2 minutes. I also tried to plug the phone in another USB port, without any success.
Does sb have any idea to fix this ?
Julien.
Mine is the same - it's never been recognised, either when stock or after rooting and flashing. Tried 2 versions of HTC Sync, rebooting, reinstalling. I have now given up.
Does your OS detect the device is connected when you connect it via usb in htc sync mode or even in usb storage mode?
Same problem. Not ROM Related, but USB port related
I had the same problem.
After flashing a new ROM (R4_Evil_D with AS2D) to my device, I had no problem with HTC Sync.
After Update to HTC Sync v2.0.33, it stopped recognising my HTC Desire.
Tried everything, but plugging it into another USB port fixed it for me.
Hope this helps.
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Proximer said:
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Click to expand...
Click to collapse
Bump for my question.
Hello everyone
Great forum. Was able to root/nand unlock and flash DC with ease from all of the information here, even with the EVO being my first smartphone. Thank you all.
Now my question is about trying to get the HTC Sync to work with my Windows Vista. I have Home Premium and nothin I have tried is working. The computer sees the HTC and I have tried several drivers, but it will not initialize the driver and HTC Sync won't connect. I can run as a HDD and that works fine, but trying to sync or charge only will not allow me to run CMD tools.
I have the beautiful Scetched Android boot image through using a root file manager, but would like to create a custom splash screen.
And I guess I need to sync to flash.
Any ideas?
Thank you
Criim
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Here's a link to HTC Sync:
http://www.htc.com/us/support/evo-sprint/downloads/
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Sirchuk said:
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Click to expand...
Click to collapse
It is the USB cable that came with the EVO plugged right into the computer and have tried 2 different slots. I am not really trying for the sync. It is just a good indicator for if the driver is working correctly, which it isn't for some reason.
I just wanted it to connect so I can run commands at the CMD prompt.
I already have the boot video and root/nand unlocked through file managers and the term emu. Now I want to flash a new splash screen, but to do that I think I *have* to flash it from the PC. If you know of a way to do it in some other way, I'd love to hear how.
Going to take a nap, but was thinking about trying to uninstall my AntiVirus, just in case one of the services was screwing with the driver. I had it turned off, but it might have had a service that was still there.
Criim
Edit:
Well I tried unistalling my AVG, rebooting into safe mode to remove any instances of the HTC driver, and then did a fresh install of the above file. Still shows an error in the device manager with my EVO plugged in.
"Windows cannot initialize the device driver for this hardware. (Code 37)"
I even tried to plug it into all 8 of my USB slots just in case.
I'm stumped.
Criim
I'm having the same problem. I just rooted my Evo and now I can't connect to HTC Sync at all. Device manager shows "My HTC" installed properly. Evo connects to pc fine but times out when trying to connect to HTC Sync.
I've tried downgrading to HTC Sync 2.0.31. I'm currently trying with 2.0.40 with same results. Nothing.
Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
buster3845 said:
Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
Click to expand...
Click to collapse
I've never seen that before. Wish I had something for ya. Is the Evo brand new or used? Are you sure the usb cable is good? I've seen a bad cable cause some headaches before. Wish I had more for ya, sorry man.
Sent from my PC36100 using XDA App
EVO is not new. I bough it from cragslist a few days ago. It seems to work fine otherwise. Not rooted for sure, and running Sprint original 2.2.
I did try a couple of different USB cables just to be sure, and had the same results.
The funny thing is that even though I was never able to get it "recognized" on any of my machines, I was able to get ADB so "see" it for a while. I started the rooting process by pushing files to it via ADB and even sent a reboot command to it.
Once it rebooted, that's when it all went bad. It was still showing as unrecognized (just like before), but now ADB can't see it at all. Keeps telling me no devices are connected.
Even my friend's Mac Air (which supposedly doesn't need any kind of drivers to see the phone) can't see it either.
It's just weird...
perform a hard reset, maybe a rogue app or setting got messed up,
fastboot screen>clear storage>yes
Tried that as well. Sorry i didn't mention it in the original post.
I think I've pretty much tried everything that's somewhat logical at this point.
Now I'm looking for the "illogical" ideas.
Make sure usb debugging option is turned on in settings>applications>development and the phone is in charge only mode. Then it should be recognized and you should be able to use adb.
Debugging was turned on already. I made sure of that.
As for the mode of connection I've tried them all with mixed results.
Here's what I've seen so far...
Charge only - unrecognized device in Device manager, and ADB can't see it.
HTC sync - unrecognized device in Device manager, and ADB can't see it.
Disk Drive - unrecognized device in Device manager, and ADB can't see it.
Internet Sharing - never tried it.
Here's the weird part. If i uncheck Debugging and set the phone to HTC Sync, I am sometimes able to get ADB to see it.
This is just confusing...
What happens if you uninstall HTC Sync and just leave the drivers installed? Could work I suppose. I know unrevoked says to make sure you uninstall HTC Sync and install the ADB drivers.
try this. connect your evo to a machine running xp. i had the same problems rooting one evo using windows 7. connected to a machine running xp ,zipped right through without a hitch.
HOPE THIS HELPS YOU IN YOUR QUEST
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
I'm not sure which USB drivers you are using, but these work for me. Uninstall the drivers first, then install this. I hope it is legal to put these here and if not I am extremely sorry.
PS you could try a Linux Live CD and it will see it without drivers or go with Wubi which installs Ubuntu on your Windows hard drive and can be uninstalled just like any other program. It gives you the option to boot into Ubuntu or Windows on bootup. Neat little program and it is faster than using the live CD. Go to this link Wubi and click the Start Download button to download Wubi.
Those seem to be the same drivers I've tried (well those and a ton of others as well).
I'm gonna give that LiveCD idea a shot. Burning it now.
If not, I'm gonna try to find an XP machine somewhere.
I've got a couple of VM's on my machine running XP, but since the main Win7 Machine doesn't see it, it can't seem to pass the USB connection over to the XP VM.
Man, I have to say, this is just the most complicated rooting process I've ever seen. If this was my first root attempt, I'm pretty sure I'd leave Android forever
It usually is a painless operation to root the Evo. For some reason you are having a difficult time with driver installation. It seriously has to be something simple that has been missed, because I have rooted mine and several friends Evo's and it was very easy. I had a MyTouch 3g 3.5mm before this Evo and talk about a pain. Before the Universal Auto root app you had to make a gold card first and that in itself took over an hour. It was my first root and it was very difficult and time consuming, so to see how easy the Evo was no matter which way I do it made me very happy.
buster3845 said:
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
Click to expand...
Click to collapse
yes the mac doesn't require additonal drivers to run adb however u need to make sure the directory is properly set in terminal so adb knows where to pull commands from... on windows did u try uninstalling everything phone related? SDK, HTC Sync, the whole nine yards then try reinstalling only the sdk and the usb drivers? I know with the lastest SDK the usb driver is not included for some reason or at least it wasn't with mine... then one day my adb just randomly stopped working and a uninstall/reinstall cleared up everything... try this usb driver and see where it gets u. Don't know if it's any different that wat the guy above posted but worth a shot. Reinstall the appropriate SDK first then i would recommend plugging the evo into the pc with no usb drivers installed then when it cant automatically find the drivers direct it to the file u downloaded and it should pull the necessary drivers from there and see if that does the trick...
View attachment android-usb-driver.zip
No dice so far guys...but i have made progress in identifying the issue (sort of).
So here's the deal - the ONLY way the phone is recognized is if i toggle the "debugging" setting.
If i plug the phone in with the switch set on (meaning USB Debugging enabled) the phone is not recognized. Pointing the unknown device to the drivers (any drivers) does nothing.
However, if i plug the phone in with the switch set off, it finds a usb mass storage device. Then i turn the debugging switch on, and it finds the ADB Android phone with no issues. Then i can push commands via ADB without any problems.
The problem i have is that I cannot toggle that switch if i boot into HBOOT menu. So the comp never see's the phone.
I've tried this experiment on Win7-64bit, Vista-64bit, XP 32bit, and even MAC.
The same situation seems to apply everywhere, and with all of the drivers I've tried. None of them seem to allow the phone to be plugged in and automatically be found. The only way for the comp to see the phone is if i toggle the debugging switch off, then on.
At this point, I'm ready to put out a bounty on this. $20 via PayPal to anyone who can walk me through it. Bottom line is that I need to be able to see the phone without having to toggle the debugging switch. That will allow me to boot into HBOOT and still send commands to the phone via ADB.
Thanks for all the help guys. Hopefully, we can get this resolved.
**BUMP**
Anyone care to take a shot??
Hello,
For some reason my HTC Desire Z isn't recognized in Windows anymore.
It appears as Unknown Device in the Dev Man.
I have tried uninstalling all the drivers, and using the Google ADB drivers, but they won't install. I have also tried the HBOOT drivers, but when I am in HBOOT screen and plug the phone it won't even say HBOOT USB PLUG...
Funnily, when I start up the computer, before Windows is loaded, my phone says USB debugging, USB connected, and all of that - and as soon as Windows comes up, these things go away and the phone isn't recognized.
Please help!
Simone
Try downloading and installing HTC Sync (from HTC's website). That has USB drivers in it, which should work.
Sent from my Desire Z running CM7.
I did, but for some reason it won't overwrite the old driver. Maybe something is wrong hardwire-wise, because I get "Unknown Device" and not "Android" in the Dev Man. However, the USB connection seems to come up on the phone before Windows starts up (weird?)
Give me a few hours and when I get home I should be able to upload the driver package I use for mine.
This is the drivers I use.
Sent from my HTC Vision using XDA
Manualy update the drivers to your phone in devices,properties. Also there is a windows application that can search out all the drivers on your system called usb search or something to that order, you can stop your phone from seeking these drivers manualy and set up the proper ones
Sent from my T-Mobile G2 using xda premium
Oh, thank you for all your replies.
It turns out that my cable must have been defective. I tried to manually install the drivers and really nothing worked, so that's where the problem was.
Thank you again!
Let me say beforehand that I am a lifetime lurker. I would not be posting here if I hadn't already spent at least two days scouring the web for an answer.
My HTC Desire HD cannot connect to HTC Sync, but it can connect as a storage device, and can be seen by adb. Whenever it connects while in hboot/fastboot, it will flicker "USB" a few times before Windows tell me it's not recognized (Device failed enumeration code 43). This includes using the RUU wizard from HTC. That will just make it stick on "RUU" in the bootloader.
I have tried every driver download suggested on this site. I have switched USB cables three times (all htc cables). I have used two seperate computers (Windows 8 and Windows 8.1).
I'll admit I'm a nooby specifically to Androids. All I want to do is flash new ROMs/root my device. As far as I know this is step one, and I can't go any further until I've unlocked my bootloader.
EDIT: SOLVED
HTC Desire HD drivers really hates Windows 8 and 8.1. Installed Windows 7 32-bit and it worked just fine.
That error can be a pain in the ass. I have it as well. I believe disabling griver signature enforcement in win8 (it's your OS, isn't it?) should allow installing adb drivers, but I was too lazy to check it. As a workaround I instead flash the boot.img in bootloader by putting it to PD98IMG.zip
I can upload you a template, leave the txt in it and replace the boot.img with your desired one, choose store (none) compression level, then put the zip directly (don't use folders) in sd card
EDIT: I didn't fully read your post before. If you don't have S-OFF most probably you can't get away without adb drivers..
Turned off device signing. No effect.
Have you tried now manually installing drivers in device manager while the phone is in unrecognized state? Does it still say the drivers are incompatible?
If your OS is 64bit, you need these http://d-h.st/23V
I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
I am getting a pop up saying that the device is failing to to start. It's not like other usb devices I might have plugged in and they just sit there in at least their correct category in device manager.
The part that ticks me off most, is that this exact problem on this exact model has been solved on three different forums, and each time the OP just said "nvm I fixed it" and never even bothered to explain how for the rest of us.
It's really hard not to curse right now.
in device manager update dialog goto
browse my computer --> let me pick --> have disk --> choose the .inf from the drivers path.
Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?
have you tried un-installing HTC SYNC?
SuperMechaCow said:
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?
Click to expand...
Click to collapse
Nothing is wrong with your phone, same thing happens to me, I just thought disabling driver signing should fix it, like I said I was too lazy to check it since I found workaround for my needs.
TheJokah said:
have you tried un-installing HTC SYNC?
Click to expand...
Click to collapse
It is currently uninstalled.
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need. Also, I thought you could only change the S-Off if your bootloader was unlocked anyways?
Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Sent from my HTC Desire HD using xda app-developers app
ammo12 said:
Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Click to expand...
Click to collapse
It appears to be the same device/drivers when powered off or when in the Android environment. While in the bootloader, it shows as an unknown device.
I also noticed that only when I am trying to update via RUU, it says instead "Device Descriptor Request Failed"
SuperMechaCow said:
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need.
Click to expand...
Click to collapse
The boot.img is in the ROM-zip-file packed. But I think, if its a RUU it is called PD98...img
Try this, I know its from Samsung, but this installs fastboot drivers and drivers used for ADB access
https://www.dropbox.com/s/vqfuv8fifmrkkxt/SAMSUNG_USB_Driver_for_Mobile_Phones.zip
For the set of Google Drivers, go here too http://d-h.st/23V
My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.
SuperMechaCow said:
My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.
Click to expand...
Click to collapse
Did you browse to the folder where the manual driver files reside?
Sent from my Desire HD using Tapatalk 4
SuperMechaCow said:
Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Click to expand...
Click to collapse
SuperMechaCow said:
I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
Click to expand...
Click to collapse
To be exact I have:
Tried HTC Sync
Tried HTC Drivers Installer
Tried to Automatically search for drivers
Tried to install drivers by using the inf Install option
Tried to manually select drivers by pointing to the folder the Win7 64x drivers were placed
Tried to manually install by picking out the exact inf files
Tried to install from device drivers list, were they were not listed
Tried these steps with driver signing turned off
Tried all of these steps with another PC
I still think the issue is related to the fact that it only has problems in the bootloader menu
Ok, like u know I had this issue. Now I randomly managed to fix it when I needed adb drivers for my new toy (Sanei tablet for 40$ lol)
The mistake I was making is that I was trying to install the drivers while device was in fastboot, but apparently you can get away with casual "My HTC" drivers which can be installed when DHD is booted into Android. It looks likethe phone is not being detected from bootloader (it doesn't like any of the drivers I had tried), but I can fully use ADB while it's in recovery or starting/trying to boot OS, so it should be enough for rooting/unlocking bootloader.
I remember with HTC Wildfire I had drivers package with seperate drivers for Android and fastboot, so I had to install different driver after rebooting to fastboot, but with these new drivers and win8 it doesn't work out this way.
Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.
Similar issue
SuperMechaCow said:
Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.
Click to expand...
Click to collapse
I am facing the same problem and I too have tried different methods like you did. Am using Windows 8.
Gotta try on Windows 7. Shall update if that solves my problem too.