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Hi Folks,
I've had my SIMfree Desire for a few days now and since the off I've been having some problems with the 3G data connection.
No matter what app I'm in, though the signal meter shows I have a very strong 3-4 bar 3G connection, after a short initial burst of HSDPA the connection seems to just stall and hangs until I restart the connection. It does this in both my work and home cell zones some 40 miles apart so it doesn't appear to be a problem with the cell zone. Sometimes it'll clear and carry on quite quickly, other times I get bored of waiting.
It drives me nuts in the browser and Market where surfing becomes neigh on impossible. In other apps (Stocks, Friendstream/Facebook, News, Android keyboard, etc.) I can usually come back later and I may or may not be lucky.
Is anyone else experiencing this?
I am on Orange so I'd be grateful if someone who's on Orange with rock solid 3G performance could post/PM me their settings so that I can check mine - though I haven't messed with them.
Could an app be causing this?
Many thanks!
___________
Update: From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
I have the same issue too with my Orange handset, thought i was in a bad area at the time but maybe not.... hmmmmm.....
I got this issue yesterday as well
I tried to browse the internet via 3G ... and it just stucked ... only the "up arrow" were lighted (traffic up) ... but no traffic down.
The icon went from 3G then H ... then 3G ...
Very frustrating ...
But after about 5 minutes ... I was able to browse internet.
I hate this.
Unlocked, unbranded, htc retail version.
I have an unlocked Desire on Voda and it only loses connection when I *try* to send a picture message.
Could someone else try test this please?
It's happening for me too. Just got this yesterday and on the Vodafone network. This is the perfect phone for me, but with this hanging / drop out 3G issue is really frustrating. Hope HTC fixes this soon or i will be stuck with a lemon
From posts here, and the experience of a mate with a Desire on Vodaphone, it seems that many others are experiencing this problem regardless of network.
I've had all my settings checked by Orange Tech Support and though they made some changes they made absolutely no difference.
I emailed HTC about this yesterday but when I get home tonight I'll be following that up with a phone call. Can we all do the same so they actually realise it may be a problem with the phone itself?
Cheers All!
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
sh500 said:
So most of the posts here confirm that it is the phone and not the network, as there is another thread with T-mobile users have issues with 3G.
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Click to collapse
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
JTHM said:
I saw that thread but didn't add to it. It does appear that it isn't just T-Mobile and my phone, but something that many folks are experiencing regardless of network or area.
From what I can read of the other thread it appears that T-Mobile are accept responsibility as a network problem but as others on other networks are seeing the same issues I'm not convinced it is a network problem.
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Click to collapse
I think you could be on the mark this one, now a few operators are running the handset the issue is becoming apparant not just on T-Mobile devices.
Certainly something that HTC needs to address. T-Mobile, Orange and Voda customers all experiencing the same issue.....hmmmmm
It is definitely a problem for more Desire owners. A bit anoying if you are a hardcore mobile Internet user. And indeed, sending a picture to Facebook is already too much over 3G.
Do you guys also have problems maintaining a connection? for example today my data connection disconnected twice.. The only way to get it connected again is by enabling and disabling airplane mode.
Ive had same problem on my hero but not noticed on my Desire, both are on orange, happens loads on Hero Orange not able to explain must admit i just live with it as like the phones so much.
My problem seems to be fixed. When I started using the phone out of the box my apn setting for Vodafone Australia had been detected. What I did to make it work, was that I deleted the apns and reentered from scratch. My 3g connection seems to be more stable and consistent now.
This happens on mine also, and I've used 3 operators, in UK and Australia. It just hangs the connection, so I just have to switch connection off or go airplane mode, it will then work fine for a while.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
When you have this problem ... Did you see the "3G icon" keep changing to "H" (HSDPA) then "3G" then "H" ?
That was in my situation. It looks the phone cannot maintain its data connection.
When it works, it works and fast, either on "H" or "3G".
Note that I am checking this problem on the same location, at my home And it is covered by "H" (hence sometimes it works).
Could this be a problem on signal stability of the mobile operator/provider?
I am thinking to buy a prepaid from other mobile operator and test it.
PS: I am using T-Mobile NL atm, planning to test Vodafone NL prepaid.
I'ce been browsing the web for about half an hour.Uploading, downloading stuff.
No problems with the connection whatsoever.I live in Antiparos Greece and my provider is Cosmote.
I have a sim free, unlocked, retail HTC Desire running the latest firmware and stock settings.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I've noticed this as well, when it's on 3g I can't actually browse but on g or h then it's fine! I'm on t-mobile.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Not exactly what I want to hear
I have the exact same problem with my HD2 on TMOBILE UK and am getting the Desire tomorrow BECAUSE of this.
I REALLY hope it won't be the same case, in that case it's a common thing.
HD2 AND DESIRE both have this issue.
There is/was a well acknowledged issue with the Nexus One and 3G connection (on T-mobile) - search it on Google.
There's nothing so far (that I've read) that says it is definitely the phone or the network.
I have the same problems.
Please contact the HTC support about this issue, perhaps they will release a fix for it.
Hi ! I know this isn't a really desire-specific question but that's what I've got and I didn't find a better place to ask
I have a rooted desire running Redux rom, which by the way is just great, but I have a small problem with wifi.
I'd like to be able, when I'm at home, to connect to my home network, and when I'm outside (out of reach of home network), be able to connect to another widely available network. However, this second network is also available when I'm at home :/
Is there a way to tell my desire to connect first to my home network if both networks are available ?
Regards
Go out if range of your home. You could set you router to have a short range so the range isn't that far and will allow you to connect easier....i guess. I doubt there is anything more than that really. Maybe an app but doubt it. Or just manually change networks
Swyped...
Hi all
I have just received an HTC Desire HD and when I try to connect to my home wifi network (which was using 801.11n) and the SSID wasn't shown in the list of available networks. I tried adding the network manually but it then just said that the network was "out of range, remembered". After that, I changed the settings on my wireless router to 801.11g and, lo-and-behold, it appeared on the phone.
I then updated the OS to Android 2.3.3 but, when I switched the router back to 801.11n it again couldn't find the wifi network. I don't want to be stuck with 801.11g (too much interference in my block of flats) and the phone is supposed to support 801.11n. I was wondering if there were any known issues with it (unsupported channels etc). I tried searching the forums for the last 10 mins with no luck.
I'm just using the standard ROM that came with the phone (not had a chance to play yet . Software version is 2.36.405.8
Thanks in advance
Vassago
Update
Ok - so googling around, I realised that I may have a bit of a fundamental misunderstanding of wifi.
On my router settings, I am given the option of choosing between 2.4GHz and 5GHz. I thought this was the difference between 801.11g and 801.11n... but apparently, 801.11n can also operate on the 2.4GHz band.
The interference I suffer from my neighbours is when I'm using the 2.4GHz band so I would prefer to use the 5GHz one. Are there any limitations on the device restricting the frequency bands it can use?
Thanks
Unfortunately, you can only use 2.4GHz N with the DHD.
Ouch
I wonder if I can cancel my contract still...
Oh well - thanks anyway.
Try to use another channel between 1-13 and stick to 2.4ghz band
Hi. I'm new to this forum, and new to mildwild/custom roms/rooting itself.
Anyhow, I installed MildWild 5.8 yesterday, and my WiFi doesn't work like it should. I can't find my home network. In fact, there's lots of networks which doesn't show up. On my phone 4-5 networks are being shown. But on my computer theres about 20 networks.
I've searched for hours, but I can't find a solution to the problem.
I also see more networks on my pc than phone, which I think is down to the much larger wireless antennae on the pc. Not seeing your own network is a real problem though, you suggest there are a lot of local networks, i wonder if it's worth running an analyser to find the clearest channel and move yours onto it?
Sent from my HTC Desire using Tapatalk 2
frosty68 said:
I also see more networks on my pc than phone, which I think is down to the much larger wireless antennae on the pc. Not seeing your own network is a real problem though, you suggest there are a lot of local networks, i wonder if it's worth running an analyser to find the clearest channel and move yours onto it?
Sent from my HTC Desire using Tapatalk 2
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Well, it worked perfectly fine before I installed MildWild. I have never had any problem with my WiFi before with any device. I'm sitting 3 feet from the router.
*I have also tried to add the network manually, but the phone cant connect and keeps saying its out of range.
SOLVED:
I haven't noticed that it's possible to press the menu button when searching for networks. I changed numbers of channels to 14 and changed wifi sleep to "never". But still very few networks are showing.
Hey guys,
So I've had my Verizon HTC One for awhile now, and I've yet to really get it to work properly on my home WiFi network, regardless of the ROM or Radios I'm using.
I have a Cable provider at both my house and work, but each location has a different router. At work we use a Edgewater bridge/router combo, and I am able to upload/download and stream SD content okay, but never HD. However, at home on my Motorola Surfboard SBG6580 Modem/Router combo can rarely get things as simple as Google to bring up a search result. I never get a "Connection error" message, just a never-ending loading page. I've scoured the internet, and Motorolas help pages, trying to find any indication of a fix. I've attempted changing wireless settings between 2.4GHz and 5.0GHz, tried every channel available (1 - 11), as well as removing security encryption, firewall, and setting up a Static IP address, and there is no difference.. The odd thing is when I run a Speedtest, I get 10Mbps/1Mbps up/down.
The reason this has become a problem now, is I had a background data glitch and used 12GB's of data last month, resulting in a $200 phone bill (I don't usually go over 4, so I never paid attention to what was going on).
So, my questions are;
A. Has anyone else experienced this issue with the Motorola modems before, as I'm thinking about buying a separate Wireless Router as an option.
B. Is there any known fixes for this problem
I use to have the same Motorola surfboard. I had a few different issues. It would lose connection daily and it was inconsistent. I read up on it and it has several known issues. I sold it and have moved on to a Motorola docsis 3.0 modem and the night hawk router. Not one issue with any phones, tablets, or computers. No issues with htc one or one max.
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
cmlusco said:
Have you tried factory resetting your modem/router? Do other wifi device work ok with your router? Does your device work right on other wifi networks (not home or work)?
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Click to collapse
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
Aldeel said:
I've reset all the settings, both a power cycle, and a hard reset. Doesn't change.
All of my computers, my girlfriends S3, and my sisters Stellar work fine on the network. I don't go many places, so I haven't tested it on any outside networks, but the assumption is it SHOULD (in theory) work on non-Motorola routers considering it functions at my work.
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Click to collapse
Is there any firmware updates for your router. Also have you checked all the WiFi settings on phone and make sure they are default. The most important would be WiFi frequency set to auto. The problem has to be in the router though IMO. If you read around on line you will see many un pleased customers of that particular model. I would stray from Motorola routers to be honest. Even Cisco isn't the quality they used to be. I use an Asus router now and it works great. I have already burned up 2 Cisco usb wireless adapters and a d link and Cisco router. Moving to Asus was the best decision I ever made.
The fact that the phone works fine on other networks, and other devices work fine on your network leads me to believe that neither has a conectivity issue. I find it strange that browser activity is slow/non-existent, but a speed test shows good speed. What did you use to test that speed? Do apps that use the internet work at a normal speed, like the play store? Have you tried a different browser from the market, such as chrome or firefox?
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
dottat said:
The 6580 is junk. I work for a large ISP whose name begins with c and ends with t. We haven't gotten a decent firmware from moto yet. The firmware we are currently on suffers from all kinds of performance problems. Do yourself a favor and never buy an all in one device again.
Sent from my HTC6600LVW using Tapatalk
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Click to collapse
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
NotATreoFan said:
I have the [Aeris?] Wireless N gateway from said cable company and it works amazing with all my devices. Upgraded from a 5 year old Airport Extreme N since it's actually cheaper to have home phone I don't even use.
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Click to collapse
That's good you have good luck with that model. The Technicolor wg from the same provider is also decent. I'm still a fan of having your modem and router separate. I will keep my blazing speeds from my r7000 using 802.11ac on this phone.
Sent from my HTC6600LVW using Tapatalk
In some situations on my HTC One it has a hard time pulling internet from a wi-fi network when the frequency band is set to Auto. My One plays a lot nicer on Wi-Fi when I manually set it into 2.4ghz or 5ghz.
I just got this same modem and any time I connected my One to the network it would seemingly kill the wireless signal. I had a D-Link wireless router and the TW cable modem previously and I connected fine. My old Inc2 would cause the same issue with the old setup, never sure why it did that.
Anyway, after some searching I found a solution that has worked so far, not sure why, but I changed the LAN IP from the default 192.168.0.1 to .0.2 and no more issues, worth a try.
YMMV