Youmail app help? - EVO 4G Q&A, Help & Troubleshooting

I am running CM6 RC2 and if you use sprint VVM you get a text whenever you get a voicemail. So I was told to try out the Youmail app, its pretty much the same except its got 10x the ammout of customaization. Anyway I deleted the sprint apk and I never had the updater apk install since you dont need it I guess.
Anyway I now have the youmail app installed. I set up the setting correctly I think. I set it up to forward the calls to the youmail app and I tried test calling my phone to make sure the voice mail is properly set up. I test called my phone and instead of going to voice mail it goes to the youmail receiver and asks me to enter my phone number and pasword so I can hear my voice messages. Its not prompting the caller to leave a message instead its acting as though I am calling it to hear my voicemails.
What am I doing wrong?

You test called your phone from another number I assume?
When you say you forwarded your calls to youmail.com you typed in the access code and got the two beeps that it activated?

Related

Resetting Voicemail

Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine
So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Click to expand...
Click to collapse
ok ok its something messed up with your voice mail, not the phone.
id call sprint.
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
You have to go to google voice and remove your phone and all should then work
dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.
nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Click to expand...
Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH

[Q] Why do all my calls go to voicemail with youmail app?

For some reason all of my calls are going directly to voicemail. I use Youmail on cyanogen 7 and can't figure it out. I was thinking about uninstalling youmail but even if I uninstall the app, my calls still go to the youmail service/
Any suggestions on how to stop my phone from automatically going to voicemail and/or how to actually disable youmail service from handling my calls?
ok i'm signed out of youmail account and still all my calls go directly to voicemail. I use this for work so this is really frustrating. I tried exploring sprint voicemail options and couldn't find a setting that would allow my calls to ring.
ok i think i figured it out. Somehow i had a blacklist of numbers in my call settings. i don't know how that happened. Maybe my butt did it or something. Very weird.

Voicemail Won't Pick Up

I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Anyone ???
There's a couple things you can try.
More Deactivation Codes
You can try some of the deactivation codes listed on this page. Particularly the *730 and *740 ones.
Did you happen to "integrate" your Sprint/Google Voice? This could have happened at the Google Voice webpage, or when you installed the Google Voice app. If you didn't click "Skip" on the first page of the wizard, it automatically integrates your number. I think you need to do more than a disabling of Google Voice by removing that integration. More info may be helpful here.
The other thought I have is checking what you have set under Settings->Call settings. Do you have "My Carrier" chosen for the Voicemail service option?
Maybe a call to Sprint to have your voicemail re-provisioned would help if nothing else works. I know some people have had luck by sending a message to [email protected] or something similar.
Hope some of this helps.
chrismgan said:
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Click to expand...
Click to collapse
I did integrate Sprint/Google Voice, but I'm pretty sure I've deactivated it. I have tried all the deactivate codes on the page you linked. Thanks

Google Voice App?

Okay I'm on my T-Mobile SGS3 and I got the Google Voice app. I only use this app to make International calls/text messages and I use this app as my voicemail.
Now, I think I have the voicemail portion set up properly. I set it up using google.com/voice and disabled the old phone and 're-enabled' the new phone in settings on the computer browser.
and now when I test to see if it works, i DO hear my voice-mail message and my google voice number also works. so it seems like it works, but when someone leaves a voicemail, i don't get a notification or anything. but my OLD Samsung Vibrant receives the notification instead.
tl;dr / cliffs:
installed google voice app
google number rings on phone
my voicemail 'message' works
when someone leaves a voicemail, i don't receive it. my old phone receives it.
That is odd. Have you tried uninstalling Google Voice on your Vibrant?
Lieu10ant said:
Okay I'm on my T-Mobile SGS3 and I got the Google Voice app. I only use this app to make International calls/text messages and I use this app as my voicemail.
Now, I think I have the voicemail portion set up properly. I set it up using google.com/voice and disabled the old phone and 're-enabled' the new phone in settings on the computer browser.
and now when I test to see if it works, i DO hear my voice-mail message and my google voice number also works. so it seems like it works, but when someone leaves a voicemail, i don't get a notification or anything. but my OLD Samsung Vibrant receives the notification instead.
tl;dr / cliffs:
installed google voice app
google number rings on phone
my voicemail 'message' works
when someone leaves a voicemail, i don't receive it. my old phone receives it.
Click to expand...
Click to collapse
Go to Google Voice on your computer and check the phone account?
Sent from my SAMSUNG-SGH-I747 using xda premium
I have the very same problem and my old phone recived notifications. The work around, not a fix, is to have google voice text you when you receive a new voicemail. To turn that on go to google voice settings on computer and check the box to send you a text when you receive a voicemail.
On Sprint, I got this to work by disabling voicemail on Google.com/Voice and then re-enabling voicemail on the website. I'm not sure if this is what you've tried or if you simply disabled your old phone and added your new one.
For some stupid reason, the setting doesn't exist on the phone itself, but doing this seemed to push the setting. It even greyed out the forwarding option on the phone. Good luck.
****. i dont think i disabled it from my OLD phone.
when i went to disable, i just hit the ##004# code on my new phone. i thought it would disable it completely. but now i guess i needed to put that code on my old phone?
which i can't do now cause t-mobile deactivated my old (large) sim. and also i reflashed a new stock rom on my old phone.
is that even the issue? the fact that i put the "deactivate" code using my new phone?
I used Google for voice mail but had a lot of problems, I switched Youmail and couldn't be happier, might want to give it a try..
Google play
http://tinyurl.com/7amoguh
okay, well, i've been workin at this for a couple hours now lol
and i don't know wth i did to fix it, but i fixed it.
tried a bunch of things. like re-installed the app. changed back to the carrier voicemail for a second and changed it back. changed it on google.com/voice again.
one of those things fixed it. everything is back to normal
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
wonder186 said:
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
Click to expand...
Click to collapse
Same here. AT&T
I haven't rooted my phone yet so I can't delete apps but I had ATT delete my 'att messages' app to see if that was the issue. It was not.... Back to the drawing board.
wonder186 said:
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
Click to expand...
Click to collapse
Same here.
It always crashed when changing voicemail providers on my old Skyrocket.
But then the voicemails still worked properly.
Not on the SIII, not yet. I havne't messed with it too much yet though.
T-Mobile user, this is how I got it to work:
Installed app, went through the steps to set it up till I got the com.android.phone error
logged into GV on my PC, removed old phone
reran setup steps, same error
verified GV recognized the new phone in web interface
seems to be working fine after that

Use Google Voice as Voicemail for VZW phone

So I use to use GVoice as my primary voicemail. I have all my calls to my mobile phone forward over. However, just today, I noticed that the *71+Gvoice number no longer works. I've tried other variations (*90, *91).
I simply get a prompt for the PIN to access my GVoice account. I've tried deactivating the phone on the website. No luck
Any thoughts?
Thanks!
I'm not sure exactly what you did.. to use Google Voice for voicemail I just enabled it in the app and in Android settings.. then I just checked the box in the app that makes them show up in the call log like normal non-Google Voice voicemails.
I may have misunderstood you, but either way good luck.
I know what I did.
The reason I wasn't able to forward my calls was because my Google Voice # my default Voicemail on my phone. (You can do that when you go to the phone app and then go to settings and then go to Voicemail set up). In order to have the call forwarding work, you have to make sure the default voicemail number on your phone is set to your MOBILE number.
Anyway, it works now.
Thanks!

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