[Q] Help with wireless connection - Desire Q&A, Help & Troubleshooting

Yesterday my router lost broadband connection... Yes it's BT, so happens almost weekly.
Right while I was changing from Pinky's 1.8 rom to OD 3.5.0.
After the connection came back, my Mac and xbox are working fine, both on wired/wireless connections. But this is the first time I've been unable to reconnect with my Desire, even when I've wiped/nandroid restored the old rom.
It connects on the desire. But in the router config (bthomehub.home), it says it hasn't connected. I refresh a couple times, and 1 out of 5 refreshes it says I'm connected.
Then drops again.
As no other devices have been affected, is this a problem with my Desire settings? or the router?
Is there a way I can diagnose the issue?

Related

Wi-Fi Disconnects

Hello,
I have an issue with my TyTN that's been bugging me for some time. I've searched the forum with no avail.
Everytime I connect to my college's wireless network using PEAP authentication (WPA2), the wireless connection is dropped after a couple of minutes. From then on, I can't connect to any wireless network (the list of available wireless networks is empty even though there are access points around me). I have to soft reset to get it working again. I never have this problem with my router at home. The problem is reproduced both using then newest WM6 ROM from HTC and the i-mate/Telstra WM6 ROM.
Anyone can help?

TouchPro Wifi loses connection :-(

Hi friends,
I have a terrible problem with my fine TouchPro2.
It constantly loses the wifi-connection. My old TouchPro1 never had these issues.
I have the actual HTC stockROM installed. Tried WiFiMonster - but again. After a few seconds it loses the connection.
Sometimes I'm able to download three, four mails, but then it breaks again :-(
Any idea?
re
To be more specific: WiFi goes off after 30 sec. or so. :-(
does wifi turn off? or simply disconnect? if it's disconnecting, first thing i'd do is reboot my router with wifi enabled on the phone and see if the connection improves. if wifi is physically turning off i'd guess it's an issue in the rom. maybe try another rom? and make sure wifi is set to "best performance" on phone.
Is this everywhere or on a specific router?
Does your connection drop after a certain activity (e.g. screen going into standby, opening a specific program, etc.)? Also, have you tried to backup your device and perform a hard reset?
Similar Problems
I've been having similar problems for about two weeks now.
I have tried several things like hard reset, soft reset, changing the rom, playing with the wireless connection and just about everything in the connection folder but no.
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection. However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
If anyone have any suggestion(s), I would greatly appreciated it.
solved...
Thx guys,
I performed a Hardreset and testet one by one the installed software... and found it: I installed a CommManager and it caused the WiFi-Problem :-(
thx
biddle said:
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection.
Click to expand...
Click to collapse
What do you mean "slows down the phone"?
biddle said:
However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
Click to expand...
Click to collapse
If your wifi connects but you cant get out, check to make sure you don't have the proxy box checked in connection settings. I have seen this box mysteriously become checked in the past.
Just a little comment
I will be getting TP2 very soon, but speaking of WiFi problems in general..
I had 3 phone: TyTN II, Samsung Omnia & iPhone 3g. only the TyTN could connect to WiFi at home while the other two can connect but will not get any data... however, they worked flawlessly in numerous other locations...
the problem was with my linksys router
apparently some older routers not compatible with the newer devices...
just wanted to share
Ok. As of today, it seems to be working, thanks for the help. However, I think it might have been my router. I think it had something to do with overheating because I put my modem on top of it. But the funny part was, everything, with the exception of my phone, was connecting. However, the connection was never really strong or reliable.
Anywho, thanks for the suggestion, even though it didnt really help me, I appreciate the gesture.

[Q] WiFi problems after Froyo update

After installing the Froyo update yesterday I seem to be having troubles with my WiFi connection. The connection is being dropped after a half an hour or so and I'm unable to reconnect at that time. The Desire just keeps connecting and disconnecting to my network.
I need to reset my router in order to re-establish the connection but it gets dropped again after a half an hour.
I did not experience these problems on the previous version, I did however experience something like it when I connected my PS3 to the router via WiFi in the past. After I done that I wasn't able to connect on my laptop. But I switched to a cable for the PS3 after that anyway.
Is it possible that something on the Desire triggers an overload in the router that causes it to malfunction? I'm unable to connect with my laptop when the connection is dropped on the Desire as well.
It's a Belkin f5d7632-4, which is actually a modem-router, but after disabling the DHCP server it functions fine as a wireless router.
Thank you in advance for any ideas.
If I can't find a solution I think I have to get a new wireless router, I can't go without WiFi on my Desire at home!
If that's the case, advice for a new wireless router is welcome as well. Please post the brand and type and if it's functioning fine with the new Froyo for you.
I have the same issue. I went from standard, unbranded 2.1 to OTA 2.2 like a good citizen, but now it won't connect to my belkin wirless N router, but it DOES connect to my SKY netgear router.
What's the deal?
Yes, I've spotted some more Belkin N1 users on (the dutch website) Tweakers.net with the same problem.
I retain a good connection for about half an hour. They seem to be having the same problem right from the start.
I have a similar problem with a BT HomHub 2.0 but it drops the WiFi randomly however I do not reset the router just turn the WiFi Off and On on the phone and the Desire reconnects. My Desire will also change which SSID its connected too, i.e. from my own SSID to BT Fon or BT Openzone (I have them both turned on in my Home Hub) again to get back to my own SSID I have to stop and restart the WiFi on the phone, simply asking it to move back to my own SSID doesnt work.
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
Random drops also on Linksys WRT54GL with Tomato firmware...
nasimdejai said:
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
Click to expand...
Click to collapse
No Bluetooth here. Never even used it.
Try turning off the bluetooth.
Bought myself a cheap Sitecom WiFi router and it works like a charm now. But I hope HTC wil fix this and other little bugs present in this version.
I had similar problems after upgrading to Froyo (custom rom) - the Wifi seemed to get connection then as soon as I tried to use it within the browser it dropped and tries to regain IP. After a bit of fiddling with settings I have found that
i) using channel 12 (12 and 13 are only available if router is set to America location) to avoid conflict with heavy wireless coverage in my area seems to help
ii) using WPA2 encryption seems to give a much stabler connection over WPA, although now and again it forgets the passkey data, even re-entering it fails, only solve was to turn wifi off then on for it to reconnect
still having this problem...
does anybody have some news on this ?
I can connect to my home router a linksys wrt600n with WPA2-PSK key but i cant connect to a belkin N1 with WPA2-PSK enabled.
I tried every setting on the belkin router, just cant get it to connet.
My device just keeps connecting and disconnecting, it gets an ip but cant connect...
What i haven't tried is setting a maual ip and see if it connects then.
If i set it to manual ip, it works.
Does anybody have some news on this ?
What channel is your router on? Read somewhere about it not liking anything over 11...
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
EddyOS said:
What channel is your router on? Read somewhere about it not liking anything over 11...
Click to expand...
Click to collapse
Doesn't make a difference.
I tried everything
Jedit said:
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
Click to expand...
Click to collapse
Yes that was my initial thought !
But my linksys is newer then my belkin and it has no problems connecting my phone.
The 2 wireless routers are configured the same.
On android 2.1 i had no problems.
is it possible to try and install the 2.1 wifi drivers on 2.2 ?
i had the same problem 2 months ago when i first got my Desire. worked at just about every damn wifi router but the one in my house.
did some reading, no one had an answer. just seemed that it worked on some and not on others. so, i went out to the store and i picked up a Linksys after testing the linksys at the shop. my phone connected and had internet no problem. i thought, perfect, i'll take it.
brought it home, same problem. wifi connects and no internet. no setting would fix it. i brought it back to the store. and sure enough, we plugged that very router into their connection and my phone connected and worked. they obviously would not return the router because it works (and i live in a 3rd world country, forget about it).
so, **** if i could figure it out. i wound up using an older adsl/wifi router i had and no problems. but, i have a new linksys that is just sitting in a box...
its not your router, but the phone.
you can always sell the router on internet or the phone
DaFrenk said:
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
Click to expand...
Click to collapse
I had contact with HTC Scandinavia and they also recommended a factory reset. But these guys haven't got a clue - they didn't even know this was a big problem after the froyo update. Weird when you think about it, I mean wifi is kind of a big thing for a smart phone.
But no, factory reset did NOT change a thing. And replying to other messages: this thing has nothing to do with what router you use. It seems totally random almost.

[Q] HTC EVO 4G WiFi locks up since FreshEvo 4.1.1.0

I have an HTC EVO 4G running FreshEvo 4.1.1.0
The WiFi was working fine without a hitch until recently. It seems that since I upgraded to FreshEvo 4.1.1.0 and updated the radios with the patch, that this is when the problem started.
Now, the WiFi connection "locks up" intermittently and I have to reboot my TrendNet TEW-633GR router so that the phone will connect to it again at least for awhile.
The symptoms are: The WiFi connection with my home router will be fine for awhile. Then, it will not work.
I still get an IP address from the router and the WiFi settings says it's connected. But the connection doesn't work until I reboot the router. But the router isn't really the problem because other phones and my laptop can connect to the router even if the HTC cannot.
To the best as I can tell, the WiFi connection on the HTC locks up when:
A) I run the Roku Remote Control app and something unexpected happens like the app does a force close. The Roku Remote app uses Telnet, I believe.
B) I'm connected by WiFi at home, then leave and the phone switches to 3G. When I come back home, the WiFi between my phone and my router is locked up. However, if I connect to WiFi at another location, it works fine at the other location. Also, I can still connect to my home router with WiFi from my laptop or another phone.
Does anyone have this problem too, or a solution?
Thanks
scottkeen said:
I have an HTC EVO 4G running FreshEvo 4.1.1.0
The WiFi was working fine without a hitch until recently. It seems that since I upgraded to FreshEvo 4.1.1.0 and updated the radios with the patch, that this is when the problem started.
Now, the WiFi connection "locks up" intermittently and I have to reboot my TrendNet TEW-633GR router so that the phone will connect to it again at least for awhile.
The symptoms are: The WiFi connection with my home router will be fine for awhile. Then, it will not work.
I still get an IP address from the router and the WiFi settings says it's connected. But the connection doesn't work until I reboot the router. But the router isn't really the problem because other phones and my laptop can connect to the router even if the HTC cannot.
To the best as I can tell, the WiFi connection on the HTC locks up when:
A) I run the Roku Remote Control app and something unexpected happens like the app does a force close. The Roku Remote app uses Telnet, I believe.
B) I'm connected by WiFi at home, then leave and the phone switches to 3G. When I come back home, the WiFi between my phone and my router is locked up. However, if I connect to WiFi at another location, it works fine at the other location. Also, I can still connect to my home router with WiFi from my laptop or another phone.
Does anyone have this problem too, or a solution?
Thanks
Click to expand...
Click to collapse
I would have a go at flashing an alternative radio ROM onto the EVO first. This should be pretty simple if you've already changed ROMs and have a custom recovery.

[NEO] Strange wifi problem. Connects but no internet.

Hello. I have xperia neo for 1 week. It is great phone and great upgrade from my X8 but i see a strange wifi problem. My firmware is latest version - 4.0.A.2.368.
At my home phone connects fine to my wireless network and everything is stable. I do not see any disconnects, reboots or other problems. My router is linksys wrt320N and i connect at wireless N speed - 72Mbps.
When i try to connect to the wireless N network at my office the phone connects fine but i do not have internet access. I have IP assigned by the router, network is shown as connected but i do not have connectivity. I tried with 3 different browsers and with the market and nothing connects. At the same time i can connect with my laptop to the same network and i have internet. My colleagues with other phones also connect and have internet.
I tried setting static IP address on the phone but this did not help. I read that if i set static IP in router's settings assigned to the mac address of the phone this will help. Unfortunately i can not test this because i do not have access to router's settings. Also at my home i did not make such settings and everything is working fine.
Previously i have seen this problem with my X8 and the same work wifi network but it was not always present. It was present with some custom firmwares and not with others.
If you have any ideas or have seen this problem please help.
Having the same device from Globul I never had such problems for the 2 weeks I'm using it. I had some disconnects but i put the blame on my router.
if you can try changing the wifi channels
I think I've found the issue (by facing by myself)
The version neo is shippe (2.3.2) has a serious bug on AES encription.
Actually only the upgrade to 2.3.3 (no clue about upcoming 2.3.4) can fix the WPA/AES issue.
So the actual solutions are:
or change your wifi securty to WEP, updathe the phone via OTA
or use the Windows Software and update to 2.3.3.
Please note that if you use the Control Power widget it has been removed in 2.3.3
This was my problem when I had just bought my Arc.My phone couldn't surf the internet with my personal wifi network although I tried to use many browsers and also Android market. Then I reset and reinstalled my router, everything works well ^^
Ask your office IT staff to do a simple power cycle on the router and try connecting again. That may solve the problem.

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