Just got an HTC desire from Telus canada, not recognizing Sim card - Desire General

Hey I just received my HTC desire from Canada. I am trying to get it to work with At&t and it was supposed to be the Telus A8182 version. Right now it is not recognizing my sim card even though the device is supposedly unlocked. Because of this I cant access the APN settings to get it to work on AT&T network. I have noticed on the about phone settings that it says A8181 but the seller has told me that this could be due to the rom for the froyo update. I am new to these boards and android phone so any help would be appreciated. Thank You!!

Same Problem
I just got the Telus Desire as well and have the exact same problem. Here is what I have done so far and what i posted on another forum:
I just got an HTC Desire that was locked to Telus (Canadian Carrier). I have read that numerous people are using it on Rogers network. From the day I got it when I put my rogers sim card in (the right way) it said "No SIM card in phone" so I could not enter an unlock code. Thinking the SIM was defective went to Telus and tried one of their sim cards and it worked fine, then I went to Rogers thinking it was a problematic card. We tried 4 cards and none of them worked. I then went to Bell (another canadian carrier) and tried their sim card. It worked as well but said that the phone was locked. I purchased an unlock code from the internet which worked. Now the Bell sim card works as well becuase the phone is unlocked. I put my Rogers SIM back into it and it still sais "No SIM card in phone". I also tried a SIM from a european company and it did not work as well. This HTC Desire works on the same 3G 850/1900 GSM that Rogers uses.

I got my Telus Desire from Best Buy within the first week of release and unlocked it, works fine with my Fido SIM. Before unlocking it it did say "Network Locked".
Edit: Just checked with a deactivated Rogers SIM. Worked fine, notification bar said:
(No service)
Rogers

Related

[Q] Which Desire on Fido (Toronto)

Hey,
I've spent forever trying to figure out which Desire model (A8181/82/83) will work best for 3g on Fido, but the info I get is confusing.
Can someone comment who actually uses the Desire on Fido in Toronto or knows for sure what frequencies Fido uses here?
I've seen people say in this forum that the A8183 (Australia) works for them. The A8183 works on 850/2100. That seems to work since Fido is listed as using 850/2100 (not allowed to post links yet: gsmworld . com / roaming / gsminfo / cou_ca.shtml).
BUT, I keep reading that Fido uses Rogers' network, which apparently uses 850/1900 (that would be the European(?) A8182.)
I'm looking into buying from Telus, they list HSPA as 850/1900.
So,
1. What frequencies does Fido use, and does it differ between locations/cities?
2. Can Fido users use the Rogers network?
3. Is the Telus phone ok for Fido? (Let's forget for a moment that they're out of stock and that BB has dropped the $449/no contract offer for it from their website )
4. Is it enough to have one of the supported frequencies? I read that networks may use one for upload and the other one for download only.
Thanks much!
j
I am using an unlocked Telus Desire on Fido and it works great. Telus uses the same 3G bands as Rogers/Fido (850/1900) so 3G will work. I got mine without contract from Futureshop last week. Best buy refused to sell it without contract. I rooted it and installed LeeDroid 1.9 and so far I'm loving it. My only problem is I cannot get mms to work for some reason.
Have you tried maually inputting APN settings on your Desire. I have and MMS works great on Rogers. Desire8183 from Aus.
Thanks guys. Still confused why different models should all work But hey, as long as it does... Gonna take the plunge asap.
I got mine, unbrand A8181, from UK. It works well with Fido but won't work for Rogers.
d.stayus said:
I am using an unlocked Telus Desire on Fido and it works great. Telus uses the same 3G bands as Rogers/Fido (850/1900) so 3G will work. I got mine without contract from Futureshop last week. Best buy refused to sell it without contract. I rooted it and installed LeeDroid 1.9 and so far I'm loving it. My only problem is I cannot get mms to work for some reason.
Click to expand...
Click to collapse
Hi there, I have a Telus HTC Desire and unlocked it so it works with my Fido SIM card (e.g. can make phone calls). But, I haven't been able to get GPRS/Edge and 3G working for me. Would you mind sharing your APN settings?
Also, do you have your "Network mode" in "GSM only" or in "GSM / WCDMA auto"? Do you need "Data roaming" on for GPRS/Edge/3G to work?
I have an iPhone 3Gs and have GPRS/Edge/3G working perfectly there. I am using the same Fido SIM card now on the HTC Desire.
Thank you in advance, any assistance would greatly be appreciated!
sherwinchu said:
I turned on "Data Roaming". Didn't work. =( I also tried switching "Network Mode" to "WCDMA only". No luck still.
Click to expand...
Click to collapse
I finally found the culprit -- my Fido SIM card. It's very unusual. I got the SIM card just March this year from Fido, and it works well with GPRS/Edge/3G when placed back in my iPhone 3Gs....but is totally crippled on my HTC Desire, except for voice.
I went to a cellphone store for help. The tech guy used his Fido SIM card on my HTC Desire and GPRS/Edge/3G worked fine. So, I just bought a new Fido SIM card from the store, and they helped me activate it. In 15 minutes, I finally got my HTC Desire working with GPRS/Edge/3G.
The APN settings I used were:
Name: fido internet
APN: internet.fido.ca
Username: fido
Password: fido
APN type: default
First of all, the desire you want is the 8183 if you want full functionality. The TELUS units will potentially work if unlocked but data will be crippled as they are built for different network types (cdma vs 3g). I am using a Telstra unit from Australia on Fido as it is the only one produced that matches all specs for use on Rogers/Fido or AT&T. To my knowledge, HTC has not released and unbranded/unlocked unit.
On another note, not sure why that guy said that something would work on Fido but not on Rogers as they are the same network.
Sent from my HTC Desire using XDA App
You are wrong TELUS is gsm only now so 3g bands are the same as Rogers, just have to change settings ..
Sent from my HTC Desire using XDA App

Xperia Arc S will not connect to network, Please help

Hi all,
I apologize as I am completely lost with this and hope someone can help me. I have searched the forums and nothing has answered this problem. I recently purchased an Arc S LT18A and am eagerly waiting to use it. It is a Rogers branded phone which is unlocked. Jinx was amazing and helped me perform the test point unlock. There are 4 main carriers here in Canada of which all work pretty much on similar bands when it comes to GSM phones. The arc s meets the standards required for all of them. Upon testing the phone it works / registers with Telus and Bell, connecting to both of their networks but when attempting to connect to the Fido network it states " This sim card cannot register with this network " I have tried multiple sim cards from Fido including the Fido store attempting to help me to no avail. I have also attended a Rogers store and the same thing happens, except when a rogers sim card is placed into the phone it says that it is an unregistered sim card, though it is a working sim card from rogers in their store. I have verified that the phone is not stolen as Rogers checked their database for me as I was afraid that was the issue and the IMEI number was blocked, rogers stated that everything is ok with the phone. Would anyone have any experience with this issue or know of anything I can do? Thanks guys.

[Q] [HELP] Ulocked i747 swap SIMs no connection?

When I take the SIM from my AT&T One XL and try using it in an unlocked AT&T i747 (updated to stock, unrooted LH9) i'm thinking of buying it gets no data connection and only an occasional phone signal--and i'm in a good signal area.
Most of the time the i747 thinks there is no sim installed. For instance when I go into Settings->More Settings and try tapping on Mobile Networks the message 'Insert SIM card' is displayed.
I tried factory resetting the phone, no change.
I can swap my SIM into my wife's One XL and everything works fine... my wife's SIM works fine in my One XL. But neither my sim nor my wife's sim works in the i747.
I chatted with AT&T cust svc and they told me they have to register the IMEI of the new phone every time i want to swap SIMs which as far as I know is complete BS. Isn't the point of unlocked GSM phones easy SIM swapping?
I also tried shimming the SIM in the i747 with a sheet of paper in case it was loose. No change.
Any thoughts? Bad radio hardware? I'm there is something wrong with the i747 since two seemingly good SIMs won't work in it.
Might be a bad unlock aswell. Call att if your brave.
Sent from my SGH-I747 using XDA Premium HD app
egyptshun said:
Might be a bad unlock aswell. Call att if your brave.
Click to expand...
Click to collapse
After many unsuccessful attempts i entered the secret code to check lock status (*#7465625#) and after it ran returned with:
'Connection problem or invalid MMI code'
But is that about lock status or that the running the code was in error?
FreddieP said:
I chatted with AT&T cust svc and they told me they have to register the IMEI of the new phone every time i want to swap SIMs which as far as I know is complete BS. Isn't the point of unlocked GSM phones easy SIM swapping?
Click to expand...
Click to collapse
I am on Rogers and can and always have been able to use my sim in any of my Rogers or unlocked devices. My wife on the other hand, is with Telus, and she cannot use her sim on any other device without registering the device first. There might be a self help online method if I recall. So it possible you have the same sort of deal is Telus?
Solved--exchanged phones at at&t service center, now have 4g on my s3 with same sim as i use with One X.

[Q] I747M not seeing Telus network

Telus could not unlock my S3 I747M,refunded me CAD35 and advised me to unlock third party,if I want. I took the phone to India and unlocked it through local mobile shop.Inserted Vodafone SIM and it did not work great,most of the times it did not receive the call. Came to Canada and inserted Telus SIM and did not see any Telus network.When I searched for network,it did find Rogers network.Tried everything with Telus technical support and the person who "unlocked" my phone in India.Rooted the phoned through Odin too. It has Android 4.3. Should I use this phone as wi-fi only or gift it to someone in India where the networks are more customer friendly and GSM is available? Can anyone help me?

"Invalid Sim Card" only when overseas

Hello,
I had my M8 replaced under warrenty and received a brand new M8. I am in Australia and use the Telstra network, and they provide network unlocked phones for plan customers, thus this phone isn't network locked.
When I first got it, it kept saying "Invalid Sim Card" on the lock screen for 2 days, and it went away by itself. The tech at the store said at that time they had significant network problems and we're resolved at the same time my phone was playing up. In those 2 days I also replaced the Sim Card and it made no difference.
Flash forward 4 weeks and I went overseas to Germany and the phone worked fine for a few days then again said Invalid Sim Card. No matter how many times I rebooted it I couldn't get it onto the network. Once I returned to Australia it worked fine.
I am now in South Africa and my Australian Telstra Sim Card was working fine but I needed a local number for data, so I purchased a Vodacom sim with data only and it worked straight away. My girlfriend also brought a Vodacom sim for her M10 (same Telstra plan as me) and hers is fine
My sim and phone ran on their networks fine for 12 hours and I wake up this morning and it's now saying "Invalid Sim Card" again. I've tried rebooting it several times with no luck.
Does anyone have any ideas?
I'm not convinced it's the Sim Card tray as it works fine on Australia, only when overseas. I don't know anything about the radio or baseband stuff but it's that related?? What can I check??
I used the IMEI24 website to confirm the phone was unlocked from the carrier, and entering *#*#4636#*#* doesn't show any info as it's not on the network.
Phone is currently unlocked, S-on, TWRP 3.0.2.0, rooted, Marshmallow.
I'm pretty angry as I have an ultra marathon in 2 days, and this phone was to connect my Garmin watch to the internet so my friends and family could track me, and most importantly my girlfriend could find me at the finish.
Any help would be greatly appreciated.
Thanks!
matticas said:
I don't know anything about the radio or baseband stuff but it's that related??
Click to expand...
Click to collapse
I doubt it has anything to do with radio baseband. GSM bands are pretty standard worldwide, and just about any "quad band" (850, 900, 1800, 1900) GSM phone should get you at least voice and EDGE data services. And all M8 versions support those GSM bands. Therefore, any M8 should get you at least GSM service, regardless of the radio baseband installed.
I wonder if the issue is the SIM modules themselves, and the "overseas" issue is a red herring? My thought is, that maybe the overseas SIMs you purchased don't quite fit as well as your local (Australian) SIM. One thing you can try, is put some Scotch tape on the SIM (on the side without the gold contacts) and see if that "fattens" up the SIM enough to make better contact. Be careful not to get tape stuck in SIM slot/tray. I've seen this trick work for some folks with the Invalid SIM error.

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