My GPS doesnt get any satellite when umts 900 is in use. Can anybody confirm this?
helo,
same thing is happening to me. so far you are the first with same problem.
i still havent found solution , i hope someone will.
also i had same problem with 2.1
i also asked HTC support about this problem, their answer was:
Dear *****,
Dear Mr. ****, Thank you for contacting us, We apologize for the delay in answering your email, Kindly be ifnormed that this is not a common issue with the HTC desire, kindly follow the steps below to try and solve this issue: 1) Please make sure there is enough free memory on the “Phone memory”, to check the available memory kindly go to Home>Menu>Settings>SD card & Phone storage, make sure that there is at least 5.0 free MBs on the phone memory, if not kindly delete some applications to free memory. 2) Kindly check if you will have this same issue when using the Google maps application or not. 3) Please turn off the handset and restart it again while pressing and holding the "Menu" button to open the handset in safe mode, and check if the issue persists or not. 4) If you can access the handset on Safe mode, then the issue will be a result of a 3rd party application, kindly uninstall any 3rd party application that you have on the device and has any relevance to the GPS, or Connectivity, to check the permissions of the applications kindly go to Home>Menu>Applications>Manage applications>Permissions, to remove 3rd party applications please open the device in “Safe Mode” and delete the applications. 5) If the issue is still not solved you can kindly try to perform a soft reset to the device by turning the device off, removing the battery and putting it back in again then turning on. 6) If the last step didn't solve the issue, kindly backup all the information on your handset either by synchronizing to a PC/laptop or by using a data backup software to back the information up on the memory card of the handset then perform a Hard Reset to your handset, kindly follow the steps below to perform the Hard Reset: Go To Home>Menu>Settings>Security>Factory data reset, Tap "Reset Phone" then tap "Erase everything" Kindly be informed that this process will erase all the information on the phone memory of your handset. Please note that you can contact us via support line.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number **************.
Sincerely,
Amr
HTC
none of this things work
great. this means no support from them and neither a fix. Another nail in htcs coffin for me.
you wouldnt have tusmobil, would you?
yes maybe this could be our problem
right lol. Now tell me if you are from Maribor or close by also?
Poltergeist:
http://www.alter.si/tabla/showflat.php?Cat=&Number=998774&page=0&sb=&o=&vc=1&PHPSESSID=#Post998774
Poltergeist, iii:
http://www.alter.si/tabla/showflat.php?Cat=0&Board=Telefonija&Number=917942&page=0&fpart=31
Pesimist, Onlyx :
http://slo-tech.com/forum/t411453/1549
Hi, i answered you in private msg...
Related
Hello,
I am new to this forum, and I have read through a lot of the links and threads about this, but I have not found the answer to my question. Will these ROM Updates work on a HTC S621 that I have through Unicel? The phone is unlocked, but I dont know if that means that I still have to download the file that will unlock my phone? I am very interested and eager to upgrade my pnone to Windows Mobile 6.1, but I am honestly afraid that my inexperience with doing something of this nature will "brick" my phone and I will be without a phone. It irrates me to no end that neither HTC or Unicel are going to bother to come out with an official update for this phone, so if I want the lastest update to the phone, I have to go through unofficial channels. Could someone please tell me if this will even work for my phone before I try to do it? Thank you
Larry
Yes it will work sir, just follow the tutorial and upgrade... The tutorial is linked below in my signature... Also, as a beginner I would recommend using Ricky's rom version 24. ... if you need any help let me know okay... also, make sure you run connection setup after the upgrade...
Am I going to have a problem, or should I do something different since the instructions seem to be written for a phone on T-Mobile? I am really fretting about bricking my phone and I dont know if Unicel will do anything for me if I happen to brick the phone because I did something wrong. I would really like to try flashing the ROM on the phone to Windows Mobile 6.1, but I am just nervous, I guess. Thanks for the help and wish me luck
Larry
You should be fine if you read it over (print it out) and can follow directions. The main problems people run into are keyboard layouts and 270 errors.
No Guts No Glory
pfunkside said:
You should be fine if you read it over (print it out) and can follow directions. The main problems people run into are keyboard layouts and 270 errors.
No Guts No Glory
Click to expand...
Click to collapse
Yah exactly just read and follow instructions word for word...
nobody on this site can promise that nothing will go wrong, but it is usually determine that when something does go wrong, it is because the instructions were not being followed.
you sound a little too nervous to me to be trying this, you may want to either find someone else to do this for you, or take a deep breath, have a beer, and then dive in.
i've done this three times without an issues.
I did it to my unicel S621, and works wonderful! pm me if you need the internet settings after...
He will definitely need the internet settings... for sure...
yes, I need the internet settings please. also, how do I get rid of the "fav5" thing off the phone?
Thanks
Larry
larry.twichell said:
yes, I need the internet settings please. also, how do I get rid of the "fav5" thing off the phone?
Thanks
Larry
Click to expand...
Click to collapse
which version are you using? which rom version (i.e. are you using Rickys or Kavana's)
If you are using Ricky's go all the way down to the last thing on the homescreen which should be settings... and then scroll to the right to Chome settings and then in there you can unclick everything you do not like... everything that is bolded will show up on your homescreenv and everything not bolded will not show up..... then restart your phone and you should be on the go...
Hello,
Okay, I have successfully installed "Ricky's" ROM. I followed the steps to the letter in the newbie thread. I installed the keymapping .CAB file. My phone needs the Unicel Internet settings. I have once before reset my phone back to factory specs, which required that I have to go into the local Unicel store and get the internet settings and install them, the problem now is that I could use Wi-Fi to access the internet before with my phone, even though I couldnt through my data plan/cell service. Since I updated the ROM, I cannot even access the new through Wi-Fi. In the instructions, it states that you should run the connection wizard, but the problem is it only lists T-Mobile, AT&T, and Carolina in my phone, not Unicel. I know that the GSM partner of Unicel was bought by AT&T, but I dont want to set my phone to that because I dont know if it will screw everything up if I do.
So what advice can you offer me? Will getting the Internet Settings from Unicel or member Outragis solve all of my problems? Thank you for any suggestions! By the way, I Love the new Windows Mobile 6.1, now I just have to learn how to use it!
Thank You,
Larry
larry.twichell said:
Hello,
Okay, I have successfully installed "Ricky's" ROM. I followed the steps to the letter in the newbie thread. I installed the keymapping .CAB file. My phone needs the Unicel Internet settings. I have once before reset my phone back to factory specs, which required that I have to go into the local Unicel store and get the internet settings and install them, the problem now is that I could use Wi-Fi to access the internet before with my phone, even though I couldnt through my data plan/cell service. Since I updated the ROM, I cannot even access the new through Wi-Fi. In the instructions, it states that you should run the connection wizard, but the problem is it only lists T-Mobile, AT&T, and Carolina in my phone, not Unicel. I know that the GSM partner of Unicel was bought by AT&T, but I dont want to set my phone to that because I dont know if it will screw everything up if I do.
So what advice can you offer me? Will getting the Internet Settings from Unicel or member Outragis solve all of my problems? Thank you for any suggestions! By the way, I Love the new Windows Mobile 6.1, now I just have to learn how to use it!
Thank You,
Larry
Click to expand...
Click to collapse
Yes just private message that guy that said has the Unicell internet settings as you will need them in there and especially for receiving MMS (picture messages)... so just ask him to give them to you and I bet he will be more than happy to provide you with them.
I did PM him, I hope to hear back from him soon. I Imagine I would need to use Active Sync at home to download the updates to my phone.
Thanks for the help and advice, I am really liking the new interface!
Larry
I need Help!
Okay, so I am trying to find the files I need so that my HTC S621 that I have through Unicel to work and connect to the internet. I have contacted Unicel and they sent me a link to a file, and this is supposed to work, but it doesnt.
Here is the email:
Subject: Doing a Hard reset on the HTC621 will remove all Unicel settings
Issue/ Findings:
After doing a hard reset on the HTC S621 you will no longer have any Unicel settings and will need to reinstall them for WAP and MMS. To hard reset the HTC S621 (with the HTC S621 powered OFF) press and hold the 2 soft keys and than press the power button. Do not let go of the soft keys until you see the message to reset your HTC by pressing the send button.
Resolution:
The setting can be reinstalled into the HTC S621 by using a CAB file and a Micro SD card. The File has been posted on the internet and can be installed 2 ways.
Option 1: Active sync
From your PC go to http://www.unicel.com/devices/htsc621.html and download the zip file to your PC. Open the zip file and extract all the files within to your PC. Once this is done you should see the folder 2577 on your PC. Now connect your HTC S621 to your PC (you will need ActiveSync for this part and a memory card) and open Explore. Open “My windows mobile-based device”. Now drag or copy and paste folder 2577 from your PC to “Storage Card”. Once this is complete, unplug your device from your PC and power-cycle your device. After waiting a few seconds, you will get a prompt to do an auto-configure, press yes and your files will be installed. Once the auto-configure is complete, you will be asked to do a restart. Press yes to restart and all the settings the device had at the time of purchase should now be on the device.
After the device has power cycled, a change needs to be made to the GPRS Authentication to ensure connectivity. Please follow the steps below:
Start
Settings
Connections
GPRS
Unicel Info2Go
scroll to authentication type
CHAP
Done
End
Option 2: SD card reader
From your PC go to http://www.unicel.com/devices/htsc621.html and download the zip file to your PC. Open the zip file and extract all the files within to your PC. Once this is done you should now see the folder 2577on your PC. Now open your SD reader, with your memory card installed in the reader, drag the entire 2577 folder to the SD card. Once this action is complete, install the SD card into the S621 and turn on the device. After waiting a few seconds, you will get a prompt to do an auto-configure, press yes and your files will be installed. Once the auto-configure is complete, you will be asked to do a restart. Press yes to restart and all the settings the device had at the time of purchase should now be on the device.
After the device has power cycled, a change needs to be made to the GPRS Authentication to ensure connectivity. Please follow the steps below:
Start
Settings
Connections
GPRS
Unicel Info2Go
scroll to authentication type
CHAP
Done
End
Okay, so I downloaded the file and did what it said, but it is not auto running the file and doing anything. Is this because I upgraded the ROM and the file will not work with Windows Mobile 6.1? I am getting a little flustered and I love the new OS, but I would like to be able to use the internet on the phone. I cant even connect to the internet through Wi-Fi.
Does someone have the correct setting file for a Unicel HTC S621 that I could have to get my phone working right? I would appreciate it!
Thank You
Larry
Couldn't you just add them manually
Start - settings - then each add settings...
I'm surprised Unicel doesn't make them easier to access
This link might help but your easiest bet is getting the guy who commented to read you his.
http://www.howardforums.com/showthread.php?threadid=655672
Running out of memory?
I recently did the Kavana 6.1 upgrade on my Unicel/AT&T HTC S621. Everything is working fine except that the phone is constantly running out of memory (Which, actually, is not really fine...) Using the Free Memory app doesn't really work, as it will free only a KB or so, and it doesn't show the correct amount of RAM, in any case (usually around 5K instead of the 64K actually ob board). Any ideas?
Oh yes, and also, the phone now calls itself a C720W, which is a Dopod (Asian carrier) version of the S621... Anyone else?
Thanks,
John
I've got very bad problem. I've set password on Windows Mobile 6.5 in my MDA III. And someday it happened... I couldn't turn on the phone mode so I've used soft reset option in xcpuscalar mounted on device. At start it asked me for the password. I'm 100% sure I've typed the correct password (even compared with password I wrote in my notes) and it says that's "The password you typed is incorrect".
I tried several times and nothing. I tried even to hard reset (Power button + reset button), but it seems it does only soft reset (so I don't know how to hard reset it at all). I've tried to discharge backup battery, even took it of. Nothing helps. Please help me with this.
I want to hard reset, but I don't know how? The procedure has changed since WM 6.5? Or help me with solving problem otherwise.
Sorry for my bad english.
the password bug is long since known. that's why it is generally better not to set one on a cooked rom. as far as i know there is no way to reset the password, so i would advise you to hard reset.
that is indeed done differently in wm6.5 than in wm2003
you have to press power +reset and then immediately press camera+record.
a menu should appear.
using the camera and record buttons you set the menu entries from "NO", "NO", "YES" to "YES", "YES", "NO" and press the mail button to confirm, after a little while the device restarts and is hard resetted.
Have the same problem, company policy is enforcing password security....
No chance to cheat that bug? Or any rom without that secured evaluation mode available ?
Thanks and best regards,
Muskote
WM 6.5 lock issue
I have the same issue on my HTC Vogue phone, I haven't hard reset it because I can still answer calls, and I would like to synchronize 1 last time before I hard reset and have to reinstall all my apps. Anybody have a way of bypassing this feature? An NV item to change maybe? I can mtty when I boot into bootloader screen and "rtask c" to get into diag mode and access CDMA section of phone, anything I can do from there? The lock on CDMA is not the same of the WM 6.5
muskote75 said:
Have the same problem, company policy is enforcing password security....
Click to expand...
Click to collapse
They enforce password security but let you flash the device with a ROM of obscure to unknown origin?
Dirk
spades you nailed it again, exactly what i was thinking, plus there is still nothing new to say, that i didn't write in my other posts, and also, this is the blueangel section, not the vogue's we are 99% dealing with gsm devices here, nearly no cdma.
sorry can't help you.
Same problem here...
I'm facing the same problem...
My phone is HTC Himalaya (XDA II) with WM6.5
I cant enter my phone. it keep asking password altough i entered the correct password.
And it doesnt confirm anything, like ur password is wrong.
the button is pressed but nothing happends.
My contact and my task are synced with exchange server, but i hav plenty important SMS in that phone...
Is anything i can do except hard reset the device?
Btw, i still can receive any call.
Last nite this phone is OKAY, the problem appeared in the morning.
Micro**ft let me down again.
Anyone please help me!!!
as probably you are aware of the fact that this is not the himalaya section (which doesn't matter as this is a general wm problem), and since you posted in an older thread (which i assume, you read before) the only thing i can tell you is,
there are no new known ways around that problem but to hard reset or re-flash. i understand that people want to protect their phones, the password just does not work (yet)!
but to get to your real problem, i have never set a password and do not know if you can still sync the device w/o entering the password, but there is a neat little program called -=Windows Mobile SMS Sync 1.3=-. try that to back up your sms, but i don't know, whether you'd be able to restore them to the device. -=spb backup=- or -=DotFred's pim backup=- are programs for the ppc that are also able to back up and also restore sms, but you probably can't run programs, when you can't get past the password screen.
i hope any of this works for you, and i hope you learned your lesson, not to set a password in a cooked rom
Hi All,
first of all , hope to put this issue in the correct forum path....
my friend has a problem with the Pro2, as you can see by the attach , concerning the keyboard password lock.
His password doesn't works and also performing all the reset type , after the reboot the mobile starts with the keyboard locked (only emergency number is possible call).
he has reported me that at the first time, the mobile has gave to him an alphanumeric code to try to unlock the code but it doesn't solved the issue.
probably re-installing the software (6.5) the problem is solved but he doesn't want loss the date / appointments due the fact he has a doctor.
please help us.
thanks
keyboard lock
Hi again,
it's appreciated also if someone know if there's a way to perform the backup in this condition
did he never sync the phone when it was working? If he did just do a hard reset and then resync phone with the pc. You can not preform any kind of backup in windows if you can not get into windows in the first place.
--------------------------------------------------------------------------------
thanks for your post....
principal problem is that is not possible connect the mobile to pc in order to use activesync or other program due the fact the mobile is locked....and not save data has been performed before....
maybe a solution for usb storage error,zune sync problem error .
http://forum.xda-developers.com/showthread.php?t=1212915
use at your own risk. this apps can brick your device.
attached zip contain:
HTC BATTERY TOOL.xap
RegisterEdit.xap
USBModeSwitch.xap
DebugFlagEdit.xap
HTCGPSTool.xap
StressTool.xap
StorageFullTool.xap (REMOVED DO NOT USE IT)
GCFSettings.xap
To use this apps 1st install the attached certificate.
(like for chevron.cer by sending a mail to your device)
then deploy xap.
tested on HTC Trophy
DO NOT USE StorageFullTool.xap FULL TEST!!
AN USER REPORT 0Mo STORAGE AFTER USED IT AND NO SOLUTION FOR NOW
use at your own risk. I take no
responsibility for any conflict, fault, or damage caused by
this tools.
DO NOT ASK ME FOR THE FILES
SEARCH IN THE THREAD.
use at your own risk. I take no
responsibility for any conflict, fault, or damage caused by
this tools.
lemme test
any chance of the youtube app?
digger1985 said:
any chance of the youtube app?
Click to expand...
Click to collapse
you can check this thread http://forum.xda-developers.com/showthread.php?t=894502
or maybe, you want to look here webcache[dot]googleusercontent.com/search?q=cache:http://thounsell.co.uk/2010/12/chevronwp7-now-without-the-sideload-limit/
DO NOT USE StorageFullTool.xap FULL TEST an USER REPORT 0Mo STORAGE AFTER USED IT AND NO SOLUTION FOR NOW
IF SOMEONE AS A SOLUTION WITHOUT OPENING THE DEVICE THAT CAN BE NICE.
DO NOT USE StorageFullTool.xap FULL TEST an USER REPORT 0Mo STORAGE AFTER USED IT AND NO SOLUTION FOR NOW
Click to expand...
Click to collapse
Before I had read it, my finger was too quick. "0" Storage
Now it has happened and hope someone has found a way to solve the problem.
Proposals will be gratefully received.
I think it is better to remove the tool. ;-| (Thanks xbaxmod for remove.)
Thanks a lot for help.
remplace the Storage.
To you have the StorageFullTool.xap application?
Unable to switch back to zune mode
xboxmod said:
Hi
i have successfully patch Xap from Htc Mozart Test Rom
to deploy it on our HTC unlocked device.
You can download HTC hub unlocked here an old version just for test on other device.
attached zip contain:
HTC BATTERY TOOL.xap
RegisterEdit.xap
USBModeSwitch.xap
DebugFlagEdit.xap
HTCGPSTool.xap
StressTool.xap
StorageFullTool.xap (user report no storage detected after start test take care)
GCFSettings.xap
To use this apps 1st install the attached certificate.
(like for chevron.cer by sending a mail to your device)
then deploy xap.
tested on HTC Trophy
DO NOT USE StorageFullTool.xap FULL TEST AN USER REPORT 0Mo STORAGE AFTER USED IT AND NO SOLUTION FOR NOW
IF SOMEONE AS A SOLUTION TO FORMAT STORAGE WITHOUT OPENING THE DEVICE THAT CAN BE NICE
use at your own risk. I take no
responsibility for any conflict, fault, or damage caused by
this tools.
Thread related to this:
[APP] XAP_Dll_Signer 0.1 (unlock All Xap)
[XAP] Samsung Omnia 7 apps for HTC
HTC HUB Custom Theme
Click to expand...
Click to collapse
Hi there, thanks for this greate tools. I've try some. unfortunately for USBModeSwitch.xap, once installed then please never try to switch to DIAG mode. this will caused you cant sync your device (in my case HTC HD7) with zune. then when device restarted, system popup, the application has been REVOKE my microsoft, please uninstall (with only OK button). Bamm... then I only have choice to click ok button. After that the application has been uninstall. Followed by other apps that has install using application deployment.
So my problem now is, i cant turn my device back to ZUNE mode. demmm~ is that really the apps has been revoke by Microsoft? demm again... all apss install with apps dep. gone.
pth6 said:
remplace the Storage.
Click to expand...
Click to collapse
This I have done it twice, each time the same result: "0 " storage.
Have almost no memory cards. ;-/
pth6 said:
To you have the StorageFullTool.xap application?
Click to expand...
Click to collapse
Not longer on my phone, on my PC yes.
Its also a problem, without storage, you cant make a Mail-Account on the phone for the Unlocking and install the .cert*. :-(
Other solutions or help please?
Ddriver said:
This I have done it twice, each time the same result: "0 " storage.
Have almost no memory cards. ;-/
Not longer on my phone, on my PC yes.
Its also a problem, without storage, you cant make a Mail-Account on the phone for the Unlocking and install the .cert*. :-(
Click to expand...
Click to collapse
I know I have the same problem. I dont have tested replace the memory by a new on. => SAV
AzmanIshak said:
Hi there, thanks for this greate tools. I've try some. unfortunately for USBModeSwitch.xap, once installed then please never try to switch to DIAG mode. this will caused you cant sync your device (in my case HTC HD7) with zune. then when device restarted, system popup, the application has been REVOKE my microsoft, please uninstall (with only OK button). Bamm... then I only have choice to click ok button. After that the application has been uninstall. Followed by other apps that has install using application deployment.
So my problem now is, i cant turn my device back to ZUNE mode. demmm~ is that really the apps has been revoke by Microsoft? demm again... all apss install with apps dep. gone.
Click to expand...
Click to collapse
I've got the same problem, not even a hard reset switches it back to zune mode, i'll prob have to take my Mozart back to the shop wish I had read this earlier...
feygor said:
I've got the same problem, not even a hard reset switches it back to zune mode, i'll prob have to take my Mozart back to the shop wish I had read this earlier...
Click to expand...
Click to collapse
try to unlock and relock with chevronwp7 again install USBModeSwitch.xap and swish to zune
feygor said:
I've got the same problem, not even a hard reset switches it back to zune mode, i'll prob have to take my Mozart back to the shop wish I had read this earlier...
Click to expand...
Click to collapse
flash a new rom
So, we should not use ANY of the tools? Which xap is safe to run at the moment?
Can anyone upload the StorageFullTool.xap? I would like to take a closer look at how it works.
Thank you
martani said:
Can anyone upload the StorageFullTool.xap? I would like to take a closer look at how it works.
Thank you
Click to expand...
Click to collapse
Attached file:
martani said:
I would like to take a closer look at how it works.
Click to expand...
Click to collapse
Thank you for your interest to help.
It looks as if this tool by software locks the storage card.
In the bootloader mode is selected 16GB like the size from the storagecard.
I don't have an HTC device (I have the Samsung Omnia 7), and I want to understand what happens after you use the StorageFullTool.xap
From the source code, it calls driver2.myIOCTL_SetStorageFullStatus(false, ref uRetStatus); then driver2.myIOCTL_ClearStorage(ref uRetStatus); to clear the storage it seems.
The same source code has a function called Thread_EnableFullTest which calls simply driver2.myIOCTL_SetStorageFullStatus(true, ref uRetStatus);
and driver2.myIOCTL_ClearStorage(ref uRetStatus);
The question now is, can you use your device at all? if yes can you install apps on it?
martani said:
I don't have an HTC device (I have the Samsung Omnia 7), and I want to understand what happens after you use the StorageFullTool.xap
From the source code, it calls driver2.myIOCTL_SetStorageFullStatus(false, ref uRetStatus); then driver2.myIOCTL_ClearStorage(ref uRetStatus); to clear the storage it seems.
The same source code has a function called Thread_EnableFullTest which calls simply driver2.myIOCTL_SetStorageFullStatus(true, ref uRetStatus);
and driver2.myIOCTL_ClearStorage(ref uRetStatus);
The question now is, can you use your device at all? if yes can you install apps on it?
Click to expand...
Click to collapse
Currently, there is this:
- No storage because the operating system needs everything.
- 13.03 MB Storage total.
- No Windows Live Mail account or POP mail possible, as no storage.
- No, nothing possible to install or using. :-(
Connect with Zune is possible, only without else to sync.
Hope this help you.
xboxmod said:
Attached file:
Click to expand...
Click to collapse
did you got the regedit xap working ?
(I cant read anything )
Please help!
I have been searching and searching for a solution to this problem. Every Windows forum for the past two years that names this exact problem lists the same three step solution to the problem, but no one has reported it to work.
I have an ASUS Vivotab RT tf600t and the camera was working fine with no problems from the factory. Then with all of the updates and such from Windows (including the update to 8.1 RT) the camera app now displays the message: Camera in use by another application - please close the other application and try again. There are no other applications open, soft reset has been done, and drivers have been uninstalled/reinstalled.
I'm out of ideas, so I am calling on the fine folks of the XDA forums for help. I would be open to any and all ways around this, as it is a major inconvenience. Thank you all for your help!
BGPrice125
BGPrice125 said:
Please help!
I have been searching and searching for a solution to this problem. Every Windows forum for the past two years that names this exact problem lists the same three step solution to the problem, but no one has reported it to work.
I have an ASUS Vivotab RT tf600t and the camera was working fine with no problems from the factory. Then with all of the updates and such from Windows (including the update to 8.1 RT) the camera app now displays the message: Camera in use by another application - please close the other application and try again. There are no other applications open, soft reset has been done, and drivers have been uninstalled/reinstalled.
I'm out of ideas, so I am calling on the fine folks of the XDA forums for help. I would be open to any and all ways around this, as it is a major inconvenience. Thank you all for your help!
BGPrice125
Click to expand...
Click to collapse
Because there is not a specific forum for your device this thread will be moved to Windows RT General
BGPrice125 said:
Please help!
I have been searching and searching for a solution to this problem. Every Windows forum for the past two years that names this exact problem lists the same three step solution to the problem, but no one has reported it to work.
I have an ASUS Vivotab RT tf600t and the camera was working fine with no problems from the factory. Then with all of the updates and such from Windows (including the update to 8.1 RT) the camera app now displays the message: Camera in use by another application - please close the other application and try again. There are no other applications open, soft reset has been done, and drivers have been uninstalled/reinstalled.
I'm out of ideas, so I am calling on the fine folks of the XDA forums for help. I would be open to any and all ways around this, as it is a major inconvenience. Thank you all for your help!
BGPrice125
Click to expand...
Click to collapse
I'm very sorry you're having this issue with the camera of your ASUS Vivo Tab. Seeing that you've already attempted to do a soft reset of the system along with uninstalling and re-installing drivers you may have to attempt to do a full factory reset which would then downgrade your system to the factory OS.
To have a system reset done for your operating system, proceed with the following steps please
(IMPORTANT: Please be advised that all personal data will be lost after performing these steps. Backing up personal data is strongly recommended before performing a reset):
Step 1: Press Windows Key + I to enter charm settings.
Step 2: Click "Change PC Settings."
Step 3: Click "Update & Recovery."
Step 4: Click "Recovery."
Step 5: Select "Remove everything and re-install Windows" and click "Get Started."
Step 6: Select "Fully clean the drive" and not "Just remove my files."
Step 7: Click "Reset" and continue.
If the issue persists after completing these steps please email us at [email protected] for further assistance.
If you have any further questions, comments or concerns please do not hesitate to let us know. You may reference this case number (N150436878) on your next contact.
Thank you.
In Search of Incredible
Technical Support Department
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