Develop Bugs

indeterministical crashes

Hello,
I have a strange problem with my HTC Artemis (O2 XDA branded, bought in Germany, no lock)
It behaves unstable and indeterministic.
Unstable means that it crashes/stucks or turns off.
Indeterministic means that it happens when i plugg it to charger, when i'm syncing, when a phone rings, when using applications/tomtom or just i arrive to work and i find the device off.
When it crashes or i find it off, the biggest problem is to boot the device. It takes me typically 10mins, when i'm always trying to press the power button, push the reset button or unplugg the battery for a while in random order until i bring it to work.
After first crach, the device also often crashes or stucks again during the boot process.
Once, the device was so dead, that it took me two days to bring it into bootloader mode and then i could at least flash the ROM.
All these was happening with ARTEMIS TOUCH 4.01 WWE - LITE NO CUBE.
Yesterday, i switched to ARTEMIS TOUCH 4.02 WWE - LITE NO CUBE (burned FW twice) without installing any other applications and the problems are still here
My personal feeling is that it is getting every week worser.
When i bought the device (eBay), there was original FW with Win Mobile 5 on it, i immediately flashed to ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device. So i flashed to 4.01 and this issue was away, but approx 2months ago, the above described behaviour has started and nowdays i'm fighting with it 2-3x a day.
so, can anybody help?
GiZMo

Similar here
I have a similar problem, what's really strange to me is, that as far as i can recall it started happening 2 months ago or so also!! weird huh...
my device simply reboots from time to time! even while i'm making a call.
the weird thing about these reboots is that when it comes back to live i do not have to enter my pin to enable the phone! everytime i perform a manual reboot (by software, using the pin or remove battery) i have to insert my pin to able to make a call...
i have upgraded from 3.01 full touch to 4.02 full touch about the time it started, i have now 4.02 vanilla touch but problem still occurs from time to time.
any ideas?

Im another one to join this boat!
Bought an MDA C 3, two days ago, bought of someone from gumtree.com.
Worked fine for the first hour, and then locked up - nothing on the screen, no LED. Only way to get it going was to remove battery and then press power button.
I upgraded the ROM from the original t-mob UK WM5 to mechles fine release: http://forum.xda-developers.com/showthread.php?t=371182
The lock-ups / crashes have now become rarer, on average every 4 hours (before was every 1 hour).
There is no pattern to them either, although I have saw the screen trun all corrupted just before it happens. The last one was caused when I pressed the 'start' button.
I'm on a T-Mob contract, and lost my Kaiser, got ripped of when I tryed to replace it by a tosser on here for $375 Thief on the loose thread, and was hoping my luck had changed when I bought this one!!
It is T-mob branded and I wonder if there isn't a fix on here, would T-Mob repair it under warranty??

same "issue" with no entering of PIN after reboot. But not always

GiZMoSK said:
ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device.
Click to expand...
Click to collapse
here i found a good description of that issue:
"
Originally Posted by lasertony
I've got the same problem as !Novy, but nobody seems to have noticed his question. Are there any other guys out there with this strange problem ? I have been using this rom for a while and sometimes, without any visual warning the phone freezes up. This is particularly ennoying because there is no way to check wether it is working or not. Every other function or software keeps working ! The phone is just not receiving any calls or sms. So you can miss an entire day of calls and sms without knowing... Only when trying to call somebody the dialer says 'Dialing...' and nothing happens. No connection.
A soft reset is needed to get the phone working again.
"
btw, now i'm again trying to turn the device on, it's again stuck. grrr

Hello,
i had a few weeks ago a similar strange behaviour.
After changing the sd-card I had problems to turn the device on. After a hard reset it began to boot but hang.
The I flashed back to original O2 ROM. Then I had a unpredictable behaviour. Somtimes no sound. Sometimes I cound not be called. Sometimes Error message "no sim card". After every reset i had an other error.
Hard reset and flashing was no solution. Removing battery for less than 4 hours has no effect.
Then I wanted to send it back for repair. I took of the battery. The next day I wanted to try a last time and surprise: The device works fine without an error. Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
regards
Andre

It is Happening to my device too!!
It stucks every 2-3 hours!Tried many of the cooked ROMs but nothing.Also tried all the radio roms for 1-2 days.still the same!
It stucks with no particular reason.SOmetimes in s2u2 sometimes when am receiving a call.... etc.
Had the pin problem too for 3-4 times!
I will try your sugestion ANDRE and we will see!
Also i will try flashing the original rom,cid unlock and then flash the cood rom twice!
Fingers crosed....

Andre1210 said:
Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
Click to expand...
Click to collapse
didn't help
happy u
now, i will try to flash back original german o2 rom

I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!

bricked or not?
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?

Vinnie1 said:
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
Click to expand...
Click to collapse
I thought it was a battery problem too, but I've 2 batteries and both are died in the same time? I think it's too strange...
My P3300 have this problem from when it is returned from assistence and with original firmware (without other applications).

dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
GiZMoSK said:
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Click to expand...
Click to collapse

jahrami said:
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
Click to expand...
Click to collapse
but i cannot get into bootloader mode so no flashing from SD card or PC

bricked device
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?

GiZMoSK said:
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
Click to expand...
Click to collapse
the good sign are the leds that means you have a very good chance...the guy made the piont...check the wiki

random crashes are often caused by hardware malfunction...sometimes the connection on the motherboard stuck,get broken or make a short-circuit...so check the hardware

Freezing problem

I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?

Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...

Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards

rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks

jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble

I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..

I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!

Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!

I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.

problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?

Turns off/freezes

Hi my P3300 ( artemis) has suddenly startet to freze and or turn it self off, only thing that helps is to take out and replace the battery, i have read all topics i could find with simmilar problems, and i was hopping it was my battery that was going old so i bought a new one, but it didnt help.
i have tried diffrent roms wont help,
i tried to "push" the battery closer to the conectors, no help and it's seems like its hard or software problem but not battery.
some times when i turn the device back on with out replacing battery it works but sometimes when i do like that it gets to HTC page showing rom info etc. then it fades out and i can see blackscreen but it "glows" and the phone is dead nothing works.
i chaged the screen a couple of months ago but the fault dosent seems to have with the screen to do.

It seems that it is a hardware issue. They replaced motherboard for me, it is working now.

hmmm i have no warenty left. and my phone does look used so i guess im screwd?

sorry for that..
an issue happened with me witha nokia mobile before and when i sent it to be fixed they told me there was a problem in the radio chip or something like that..
so try to install a different radio ROM ... that's all i can think of.
and sorry for your loss

i will try that, but the problem ocured before i change radio last time....

hmmm
I changed back to original HTC wm 6 (swedish) yesterday and the phone worked all day, and i thought i have solved my problem, but whilst driving my car for about 15 min and the phone was in placed in the a space in the middle of the dashboard under the stereo i found out when i toke it back up to call that it was dead......so i was wondering could it have something to do with heat or lost GSM coverage (thinking i have multiple faults on my artemis)

htc arte100 freezes on startup
can any one give solution for my arte100 it freezes on startup
how can i restore or put it on bootloader mode in order to upgrade it
thanks in advance

for the boot loader see the WIKI
if your device is unlock flash it with any rim you want.. if not get the original ROM for your mobile and then flash it..
for flashing try using RUU or the SD card flashing..
all can be found on the WIKI

totally dead
now i cant start it again its dead as it can be?! i tried to have it with out battery over night, with battery and usb cable over nigt, old and new battery, usb from pc or from orginal AC adapter or waths it called.
it dosent light the "loding battery led" or nothing, i tried with sim in sd card out, sim AND sd out or both in nothing work i have open it and blew away all dust still dead?!
something i forgott to try?! or is this expencive toy gonna be a toy for my 8 month old kid?

Artemis goes Dead
I'm having the same problem, and have worked the same solutions. I noticed this started when I also had my phone underneath the radio in my car.
Replace radio rom
Upgraded rom to 6.1
New Battery
Unlocked Phone
Last attempt was uploading active sync 4.5 since loading version 6.1
I've got no solution yet, just posting to let you know we are in the same situation.

I have read about similar problems in different forums, and the conclusion is that it's a hardware issue. When I sent it in for support, they replaced the motherboard. I guess, there is something smaller wrong but they just replace it all.

No way.
Replaced battery, took out SIM and SD, changed ROM (finally it was long enough at life), but still:
Display freezes, turns white - game over.
I give up.
Until a few days ago I was very happy with HTC and my Artemis.

Artemis 110 (T-Mobile Compact iii) Back from the Dead
Artemis 110 (T-Mobile Compact iii) Back from the Dead, Flash via Active Sync then via SD Artemis
Since the XDA site is so valuable, I’m trying to consolidate my efforts to make a legitimate contribution to the site. Hopefully this post can also be of help to others.
These are just notes on what I’ve been through so far with my Mobile Compact iii. Hopefully, someone more advanced than I, will read through and possibly troubleshoot the errors I may have overlooked.
Upon returning from Germany, I needed to re-flash my ROM with an English version. Version of choice was the Blue & Black cube with WM6, thanks to the developer(s).
BLACK & BLUE v5.0 ROM WM6.1 CE OS 19716 ( Build 19716.1.1.0 )
First I used the USPL to temp unlock the phone
http://forum.xda-developers.com/showthread.php?t=311403
I then loaded the Operating Version, and received many stalls and stops via the White Screen of Death. (I have some theories on the white screen of death, but do not have the knowledge to confirm) I suspect utilities are running in the background and are being loaded. Impatience at this point could quite possibly be my nemesis
Second, I loaded the unlock to permanently unlock the phone.
http://forum.xda-developers.com/showthread.php?t=400445
I re-flashed my ROM again the B&B cube. Still the phone seemed unstable, was shutting down and getting the white screen of death. I hard booted the phone many times, soft booted, battery out, and through no tangible reason of thought, the phone just did what it wanted to. Start, not start, and hung up at various points in the boot process, died in the middle of Wal-Mart.
I tried the over-clock on WM6, using WM5 over-clocking. Talk about unstable. I couldn’t find and over-clock for WM6, but now know it is an option in the Blue and Black Rom. Anyway my phone went out completely. To the point of not being able to get past the initial flash screen where the OS and IS version displayed and that was it. Left the phone overnight, nothing.
In a last attempt, I used the SD mini flash option found in WIKI.
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
I used my printer SD card reader and the adapter supplied with the SD mini card. Home PC recognized the storage device, right click and format, then did the rename file (NBH file to ARTEIMG.nbh) as found on the WIKI SD Flash page. I initially tried without the format, and only got to the Red Green Blue (RGB) screen. Since I received no indication of status, I started over, formatted the mini SD, extracted the file to the SD, renamed, to ARTEIMG.nbh and I also extracted the B&B Cube WM6 Rom to the SD mini, for I found a couple of post indicating the ROM also needed to be on the SD. I followed the instructions, did the Boot-loader. (Power Button, Voice Button, and Rest with Stylus, release stylus, continue holding Power and Voice until upload prompt on the phone). I received the Update SD image, and followed the instructions. Here I got the prompts indicating status of uploads. OS 1 started to load, OS 2 loaded, phone when to RGB screen. I left the phone alone for 30 minutes at the RBG screen.
After 30 minutes, I rebooted the phone, and the phone went through setup and auto-detected my current carrier SIM card. Has been working for the past hour and 20 minutes.
Since the phone is running at the moment, I will wait and see. Next step is to load the original WM5 T-mobile version via active sync. If downloaded from the t-mobile site, the ROM update isn’t broken down enough to rename the NNBH file..
I’m also waiting to load a new radio version, for I’ve read that may be the cause of some of my problems.
Another theory I have is that T-mobile sent out kill phone code to stop my phone.
Any feedback from the Pros is very appreciated.

I have the same problem: Link to other thread
Apparently there are many devices with the same (more or less) problem.
I hope someone is able to tell what is malfunctioning....

My artemis turn off

hi
i have a problem some time my artemis turn off i don't now why
can any body help me please

I have the same problem

For anyone to do a proper problem determination, we need to know what rom you are using, what windows version and pref. also what applications you are running.

tanks for replay
i use mw6 i don't use any rom
but the phone turn off and the battery show 60%
tanks

i have the same problem, i used different windows 6.5 roms and at this moment i use Artemis touch 4.02 full with cube. witch is a stable rom. with this rom i never had that problem but now i have. i also tried different radio roms. anny solution?

Could it be a bad battery? My phone's been charging at 16%. I do a soft reset and suddenly it's up to 70%. Then at 60% it shuts off. I turn it back on again and I get the red flashing light signaling low battery before it shuts off again. I turn it on again later and it shows 40%. I've ordered a new battery for myself. Hasn't arrived yet.

i also ordert a new battery, i hope this is the solution...............

i was having the same troubles with my artemis ,i read some posts about this
problem especially one talking about a cpu issue ,i followed his advice ,i just reflowed the cpu ,and all things became right, but it so early to have
a definitive opinion ,i will use my phone intensivelly for a month and post the results

i'm having same issue also. have try warranty my unit (change system board), but same thing happen again (can;t turn on when press power button). although using the original Dopod wm5 ROM, same thing happen after warranty.
now i'm using WM6.1 V34 by PDAVIET ROM till now it's working fine. if i've update any additional Todays Item (Pointui), same thing will happen again (hang)..

Touch Pro 2 Turns off randomly

I have this new T-Mobile Touch Pro 2. I currently have the Stock European ROM (6.5) on it. Before that, I was using the TMO 6.5 version. My problem is that the phone randomly freezes/dies/turns itself off while sitting idle. And every time it happens, I either have to soft reset it or take the battery out and put it back in to turn it back on. Simply pressing the power button doesn't do anything. Funny thing is that this phone is a replacement that was sent to me by T-Mobile because my first device was doing the same thing (which I had for about a month). T-Mobile tech support was just as lost as me. Can anyone here help me?

I have the exact same problem! Have you found a solution or at least learned the cause of the problem ?

Phone turns off ramdomly
Hi
I have the same problem the phone is shutting down ramdomly without any warning and i have to use the power button to turn it on again
any solution guys ??

Did you task29 the rhodium before flashing the new rom?
Sometimes flashing the new rom doesn't clear the memory properly leaving traces of old files to foul up the operation. Flashing task29 before flashing a new rom will stop this.
After you flash task29 there will be NO os on the rhodium. You will need to pull the battery, Put it into bootloader and then flash new rom from PC or use sd card method.
Cheers...

I have exactly the same problem, 2-3 times a day, I need to soft reset it. The phone was working well until I moved from 6.1 (original) to 6.5; I believe the new radio has issues. Any recommendation, flashing the radio does not solve the problem.

I used to have 1-3 SODs a day. Now I have only one SOD a month. My solution was to remove compact framework 3.5 and that weathersolution where you can add new cities. By the way; I upgraded to WM 6.5. Before the upgrade I had no SODs.

Sorry to bring up an old topic, but I recently acquired a Touch Pro 2 (RHOD100, original HTC model) and having exact the same issue. There's no saying when it's happening, but always during an action. Had it when pressing the End key after a call, when pulling the Usb cable from the device, and during other things too.
Hardware seems fine, battery is firmly in place and contacts are fine, and clean.
Having factory WM 6.5 Rom on it. And like mentioned before, I also do have Compact Framework 3.5 installed since it's required by some of my software.
Anyone ever found a solution that's confirmed to solve the issue?

I'm sorry for bumping up an old thread but after doing a search this was the first one that was listed which isn't 'That old'. I have just bought one of these phones, brand new, from factory. It comes with windows 6.5 and runs the OS version for the phone is - 5.2.21887 (21887.5.0.86) The phone seems to randomly just shut off without notice and to be able to turn it back on again to use it, I've got to take the battery out and put it back in again, then it will be able to turn back on. When the phone does enter the state of completely turning itself off. I have noticed that my notification LED light does flash green, I don't know why it does this. But if anyone has some help for me to sort this problem out and enable me to use my phone perfectly then that would be great!
Yet again, sorry for bumping up an oldish thread