I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
Click to expand...
Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
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Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
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Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
I recently rooted my Evo and put CM7 nightly 12 on it. All was well, I even installed the Savaged Zen kernel. Even better. Just yesterday I updated to CM7 RC2 to give it a shot. Today I went to work and had to drive to a remote area where I don't get service, so I put my Evo in airplane mode to save battery life. (this was after having it overheat while charging, could be a hardware issue) At the end of the day I turned the 3G radio back on and nothing... It connects and disconnects to the tower. It will not send data and it will not place phone calls on the 3G connection (WiFi works). I did a restore back to nightly 12 to see if maybe it was a problem with the OS. Nothing. A few hours ago it began functioning again, but after checking it a few minutes ago I have discovered it is back to no connection. (the signal bars bounce between nothing and full, but never shows the X for no signal) Has anyone else had an issue like this? Should I restore back to sense and unroot to take advantage of my warranty? If this has already been posted before please direct me to the right thread.
I'm having the same problem. I installed Cyanogen RC 2 and had no problem since it came out. I went on vacation to a beach, and during my trip I switched it on to airplane mode since I was in a remote location. After turning it back on, I noticed I can't get the Data Connection to work. The 3g bar doesn't even show up, and after messing with the settings trying to fix the problem I managed to do nothing. I tried using a backup I made from a week past, and encountered the same problem. Then I flashed the newest nightly and still no Data whatsoever. Wifi works fine, and 4g is acting weird but I got it to work a few times. Does this have something to do with sprint?
I think it is the same as the 4G 3G hang. I typically get it while tethering and the phone is normaly quite warm.
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
I do think is sprint and not the rom because I did a restore to warm z and was still having the same problems. Also my brother's evo was doing the same thing and he doesnt have cm7 on it.
I figured it was something to do with the profile... I restored all the way back to sense and attempted to update profile, but it doesn't seem to be doing anything. I will try that ROM and see if it does anything. Why can't they just make this easy and allow updating of vital software that allows the radios to work on WiFi or from SDcard? This is dumb.
I tried that ROM and nothing works. Not really sure what to do. I might have to restore to Sense and unroot to take it back... I really want to avoid that if at all possible.
Unrooted my phone and getting a free replacement from Sprint. Still unsure of the problem, seems to work randomly.
jmoh said:
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
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Click to collapse
I also have the same problem. No 3g data, gps, and 4g is acting weird.
I also had the same registration error number 67. My question is, how do you update your profile?
I have been modifying my phone since the the beginning of the Inc and have a lot of modifying/ flashing knowledge, however this one stumps me. I have never had any data/ 3g issues with this phone. Just the other day I was pulling 2.4 mbps speed tests and having very fast data. Today at work I noticed that web pages were acting very slow and so was the other data on the phone. I tried all of the usual things (Toggling airplane, restart, *228 option one and two), and I still cannot get my data working properly again. If I toggle the airplane, as soon as the 3g sign comes back in white it is very snappy, however seconds after that once it turns green it is so slow and most of the time doesn't finish loading. I tried calling verizon to see if there is any outages in the area, and they said that everything should be fine.
Since then, I tried a full wipe (reset, cache, and dalvik), and installed the newest version of CM7 nightly 201. This didn't help the problem and I am still having the same issue.
I looked into a RUU reset and Im thinking that might be my last option. Would I loose root doing this and could it easily be retained with unrevoked? Also should I use the froyo RUU or can I just go with the newest GB?
Any other suggestions on what to try?
Do the 2.2 RUU, as you can root again with Unrevoked. If you use the 2.3 RUU, you need to be s-off or you cannot root.
I'd do the 2.2 RUU.
Sent from my ADR6300 using xda premium
BEFORE the RUU, have you flashed any Sense 3.0 rom? If you have noticed instances where 3G drops or you seem to be stuck in 1X you could follow this thread:
http://forum.xda-developers.com/showthread.php?t=1229732
In regards to the rom mentioned in the thread, you could also use JoelZ9614's OTA rom or Incubus26jc OTA 2.3.4 rom from what I understand.
bradm23 said:
I have been modifying my phone since the the beginning of the Inc and have a lot of modifying/ flashing knowledge, however this one stumps me. I have never had any data/ 3g issues with this phone. Just the other day I was pulling 2.4 mbps speed tests and having very fast data. Today at work I noticed that web pages were acting very slow and so was the other data on the phone. I tried all of the usual things (Toggling airplane, restart, *228 option one and two), and I still cannot get my data working properly again. If I toggle the airplane, as soon as the 3g sign comes back in white it is very snappy, however seconds after that once it turns green it is so slow and most of the time doesn't finish loading. I tried calling verizon to see if there is any outages in the area, and they said that everything should be fine.
Since then, I tried a full wipe (reset, cache, and dalvik), and installed the newest version of CM7 nightly 201. This didn't help the problem and I am still having the same issue.
I looked into a RUU reset and Im thinking that might be my last option. Would I loose root doing this and could it easily be retained with unrevoked? Also should I use the froyo RUU or can I just go with the newest GB?
Any other suggestions on what to try?
Click to expand...
Click to collapse
Verizon's "data slow down for the top 5% of data users" has recently been put into effect (even though we heard about it months ago).
If you use a lot of data you probably fall under that category and it's why you're limited.
No way around it since Verizon caps it through their network.
If you're limited it's likely that it's not even possible for you to get in the top 5% next month and your speed will be returned.
// Just one possibility. May be your ROM, Radio, PRL, high traffic, tower issues.
So I got my galaxy s3 yesterday and decided that I might as well root and flash immediately and not waste the time setting up just to do it again. I flashed cwm and then tried a couple different runs that wouldn't boot. I went back to my backup and then installed some cwm 10 variant Rom differently but then my 3g was acting up.
I changed the setting under mobile networks to SIM from NV to see if it would make a difference but it didn't so I went back to my stock Rom and unrooted to start over but I never changed the SIM setting back and started getting no SIM errors.
I then went through a couple more unsuccessful flashes before finally having luck with paranoid android and thought that changing back to NV from sim would solve my issues, but it hasn't.
Now my 3g signal Is very bad even when I had the stock Rom and often holds tool 1x even though I have an air rave. What can I do at this point? I don't think trying to hop back to stock sprint Rom will fix the issue since I already tried that once.
I wiped appropriate caches and data every time and even factory reset to before and later find out my initial issues were probably due to hash sum mismatches.
Sent from my SPH-L710 using xda app-developers app
Try to update profile and prl. then restart. make sure your in a good area with strong 3g. best is WiFi especially if you know the speed your paying for. its possible the slow speed is on the sprint side due to lte up dates or bad coverage.
Search function is down right now, so please excuse me if a similar question has already been asked!
For some unknown reason my WiFi started crawling. My other devices when connected to the same network are getting anywhere from 9 Mbps to 25 Mbps. My OGP is getting .01 Mbps to .04 Mbps (yes, the decimals are in the right place).
I've tried restarting the phone, the network, and all of the devices on the network, but the crawling speeds on the phone still stand.
The phone is running stock right now, and had been running OK up until yesterday...
I'm wondering though if maybe some program I installed yesterday (free app of the day, droid of the day, etc...
) might be the culprit. I installed a few apps from the Play Store yesterday morning, but the slow down didn't show up until later in the evening. If one of them is the cause, would uninstalling it/them typically undo the damage?....
Any thoughts as to what might be going on, or how to fix it? The only thing that comes to my mind is to reset the phone to factory stock. Is there some way to reset the WiFi portion of the phone or OS without having to reset to stock?