setting up email - EVO 4G Q&A, Help & Troubleshooting

I am trying to set up my EVO to automaticly retreive my email but I have no success, can anyone help me with it
I have Optonline
what do I use 1. Exchange ActiveSync
2. POP3/IMAP
the first I had no success
with IMAP I was only succesfull to send out email but not retreive??

Your provider has to support POP3 or IMAP (recommended) for incoming mail and SMTP for outgoing. Call them to see if they do and to get specific details. If you want them to walk you through it, they should be able to tell you what to put where. Make sure you use the "Mail" app and not the "GMail" app for this, or just get K9. Good luck!

bludragon742 said:
Your provider has to support POP3 or IMAP (recommended) for incoming mail and SMTP for outgoing. Call them to see if they do and to get specific details. If you want them to walk you through it, they should be able to tell you what to put where. Make sure you use the "Mail" app and not the "GMail" app for this, or just get K9. Good luck!
Click to expand...
Click to collapse
I have sprint and optonline, when you wrote provider, u meant mobile provider or email provider?

He meant email provider. Here's the information you need from them (usually you can find this online--Google's your friend)
Incoming/Outgoing Settings:
1. User Name
2. Password
3. Incoming Server
4. Security Settings (if applicable)
5. Port number
I like to use IMAP over pop3 because it reads the items and leaves the items on the server so I have the same things between my phone and outlook. Pop3 will download the mail to your phone.
Edit:
I just did a quick search and found this.
incoming server mailhost.optonline.net with port address of 110
outgoing mailhost.optonline.net with port address at 587
By the looks of it, I think the outgoing port 587 is usually associated with SSL, so make sure that is selected in the drop down menu. If not, just change it back to none.
Edit2:
If those don't work, try these directly from their site:
http://optimum.custhelp.com/cgi-bin/optimum.cfg/php/enduser/std_adp.php?p_faqid=39
Those may or maynot work since you are coming from a mobile platform. I use Charter and you cannot get to your email unless you are connected to their network or you connect to their mobile servers.

Related

Yahoo Mail

When I try to send messages it tells me that an error occurred and that it couldn't send the message. I don't know how this can be, because it retrieves my mail, it just won't send it. ???
You mean with Pocket Outlook using SMTP? (You must be a yahoo plus subscriber)
I have the same problem and managed to trace it down to the following:
The built in SMTP program does not authenticate itself 100% by the book. Can't tell exactly but I saw in the server log that it did something funny after HELO.
This causes some mail servers (on the receiving end) to ignore the mail entirely or think it's spam.
I only have this issue with my yahoo account though. Others (e.g. gmail) work fine from Outlook.
Hope it gets fixed in WM6...
T-mobile has a work around.
1) Go to T-Mobile and setup a email forwarding account (Set your phone as a MDA NOT A Dash
2) Turn off email forarding for incoming
3) ON Dash - Change outgoing SMTP to: myemail.t-mobile.com
4) Change user name (Use different than login - because you will still login to Yahoo using the pop or IMAP server to your10digitphonenumber:1
5) password is your yahoo password
Also change NO SSL on outgoing, and outgoing requires authentican checked.
This is also required if you use the dash as a modem on your laptop. I could not sent SMTP Trough T-mobile connectiosnt o laptop, but could if connected via a wifi connection that was not t-mobile.
Charles
I have wm6, it used to work. I will try that, but i don't see why it just stopped working all the sudden when it used to....

How can I set up email on T-mobile Dash

Any one can teach me how to set up to receive email on Dash. I have internet service on my cell phone. My company has pop3 and smtp for us to receive email on cell phone. Should I use the messaging setup or activesync to setup this. Please assist me to set it up and i can receive my company email on the street. Thanks.
this might help. scroll down
http://dashapps.googlepages.com/
What is the difference between messaging and activesync? Which one should I use to set up pop3 and smtp mail? Thanks.
pl2959 said:
What is the difference between messaging and activesync? Which one should I use to set up pop3 and smtp mail? Thanks.
Click to expand...
Click to collapse
not sure what you mean. Activesync is tethered connection to your computer.
Do you have an data plan from TMobile? Which one? Do you have sms/mms messaging working.
I wish I could be more helpful. I no longer have it configured on mine . I found it to be way to annoying. If I want to check my email I just go to my account at Comcast.net
I would just call TMobile or go to their website
Yes, I have the data plan, I can send sms, browse internet.
I asked becaue I heard that we can use Activesync to serup email account and receive email wireless. Should I use activesync or messaging to setup corporate email account? Thanks.

Yahoo Mail outgoing mail issues

I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated!
Are you using tmobile, and have you configured your by going to accessories and connection setup.
dapopa9 said:
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated!
Click to expand...
Click to collapse
I've been having the EXACT same issues for the past 2 months! My outgoing Yahoo! mail worked fine for about 2-3 months (after flashing Kavana's 6.1), then all of a sudden none of my emails would go out. It's SOOO FRUSTRATING... I deleted my Yahoo! account, then set it up again. It worked for a day then went back to being crappy. It's gotta be an issue with Yahoo!'s outgoing servers, because Gmail works just fine via Dash.
Yes I have T-Mobile - forgot to mention that earlier - and Yes I have setup the data connection. Like I said before it works sometimes but usually it fails.
If I use the same setup on T-mobile's WM6 ROM it works fine. So something in Kavana's ROM is a little different. I have seen other postings on this forum and other forums with people having the same issue but never seen a resoltuion.
I have deleted, recreated, modified, manually setup, automatic setup, and used pretty much every configuration I could think of when setting this Yahoo! account up on Kavana's 6.1 but nothing works so far.
jdoggraz said:
Are you using tmobile, and have you configured your by going to accessories and connection setup.
Click to expand...
Click to collapse
Actually I had that same problem with WM6. Whether or Not Emails would actually get sent was a crapshoot.so I used Y!Go
Funny you all mention this because I thought I was doing something wrong!
I had no problem with Yahoo at all until 6.1
Now I can't send OR receive mail..
Maybe Yahoo changed something?
Here's something that might help in this sending Yahoo! Mail problem. I found it out on the 'net; the solution has to do with the ports that Yahoo! uses to receive mail. I didn't want to post it until I had it running for at least a month without problems, and it seems to work.
Normally, Yahoo! uses port 25 to receive mail, but since that port is the most popular, it uses SPAM-screening routines on that port which ends up rejecting a lot of sending mail connections. But there are two other ports. One seemed to work really slow. But port 465 has worked for me for over a month, no problem at all, I can send every time.
Okay, so how to use it? Go into your Yahoo! email menu on your phone. Choose Tools > Options > Account Settings > Edit Account Setup. Press "Next" until you reach the "Outgoing (SMTP) mail server:" screen. Where it reads "smtp.mobile.mail.yahoo.com", add this at the end: ":465". (So the whole entry should read "smtp.mobile.mail.yahoo.com:465".) Go "Next" until you reach "Finish" then "Done." Then try it out.
I hope it works for you. Strangely enough, now I have occasional problems RECEIVING mail, but not sending. Oh, well, that I can live with.
- DF
XV6800 465 fix didnt work
the 465 fix didnt work with my XV6800 any other ideas?
even more weird...
I'm having the same problem, but it's only on one of my two yahoo accounts that will not send. Everthing was working fine until the upgrade to Rickywatt WM6.1. I have two different yahoo (well really SBCGLOBAL.net) accounts a business one and a personal one. I have been over them with a fine toothed comb and the settings are exactly the same, but only one of them is sending. They are both receiving just fine, but only one can send emails.
How weird is that?? I tried the 465 port change and I still get an error to "Be certain you have network coverage and try again" I'm stumped!
this should help man, i found the fix and posted it in another forum but this will do the trick.
anyone who has been having problems sending emails from yahoo or any other account try this fix, straight from our good buddies at microsoft....
(9th download on the list dated 11/12/2008)
http://www.microsoft.com/downloads/d...displaylang=en
Link is sending me to the wrong place
If I did this right. There is a cab file attached at the bottom somewhere that fixed my email. It is from microsoft and it's called "Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail" The link in the earlier post was taking me somewhere else. I hope this link takes you to the right place:http://www.microsoft.com/downloads/details.aspx?FamilyId=D9D71B2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en
So far this has worked for me and Rickywatt version of WM6.1...I don't know if this will work on anything but WM6.1. There is a PC(msi) version and a CAB version. I used the cab version. Hope this helps others out too.
This cab seems incompatable with NightRavens 6.1 ROM.
I also have had similar issues with Yahoo setup in 6.1. The dropdown box that should allow for a choice between IMAP4 and POP3 is grayed out - it is not an option. So they force you to use IMAP4 when seemingly none of the server settings work correctly. Has anyone has any luck with IMAP4 settings in Yahoo?
pop mail sending problems
If you know how to modify the registry then you don't need the cab. It's really easy, and one of the posts linked to the exact instructions. A few months ago I tried to get this made into a sticky since it affects everyone with the 6.1 ROMs, and not being able to send email is a pretty major problem, but the XDA admins didn't seem to think it warranted a sticky. Lame.
Anyway, here's what you do:
It is fixed by adding a registry key called "Operator" (without the quotes) to HKEY_LOCAL_MACHINE\System\Inbox\Settings\
Then, inside the HKEY_LOCAL_MACHINE\System\Inbox\Settings\Operator key you add a String Value named "OutgoingServer" with value "127.0.0.1" (again, both without the quotes.) A soft reset should be done after saving this.
See more in my original post at:
http://forum.xda-developers.com/showthread.php?p=2845898#post2845898
Incoming and Outgoing Mail Server Settings for Hotmail, Yahoo! Mail, GMail, AOL and more
the Google Gmail service offers a SMTP server (outgoing mail server) for Gmail accounts. To use the Google Gmail SMTP server, use the following information:
Google Gmail Outgoing Mail Server (SMTP): smtp.gmail.com
The Gmail SMTP server requires authentication (use the same settings as for the incoming mail server)
The Google Gmail SMTP Server requires an encrypted connection (SSL) on port 465.
Why & when do I need these settings?
Hotmail, Yahoo! Mail, GMail and other providers are basically email services designed to provide you with email mailbox accesss directly from the web. However, going online and logging on to their sites is not always the most convenient way for reading and sending emails.
On the other hand, you have the alternative to send and receive emails through such a mailbox by using a local email client software, such as Outlook Express, Microsoft Outlook, Thunderbird, Thunderbird, etc. In order to properly use it, you need to configure your email software with the incoming and outgoing mail servers of your email provider (Hotmail, Gmail, Yahoo! Mail or else).
Mail Server Settings
Hotmail Settings
As other web based email services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail emails using an email client software, then your software must support Hotmail HTTP access for your email account. Some email clients, such as Outlook Express or Microsoft Outlook, offer builtin support for Hotmail accounts, so you only have to select HTTP when you are asked to select your email account type and select Hotmail as the HTTP Mail Service Provider.
Yahoo! Mail Settings
Unlike Hotmail, Yahoo! Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (port 110)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (port 25)
Google GMail Settings
The Google GMail service offers email client access for retrieving and sending emails through your Gmail account. However, for security reasons, GMail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections.
Google Gmail Incoming Mail Server (POP3) - pop.gmail.com (SSL enabled, port 995)
Outgoing Mail Server - use the SMTP mail server address provided by your local ISP or smtp.gmail.com (SSL enabled, port 465)
Lycos Mail Settings
The Lycos Mail Plus service allows you to use POP3 and SMTP servers for accessing your Lycos mailbox.
Lycos Mail Incoming Mail Server (POP3) - pop.mail.lycos.com (port 110)
Outgoing Mail Server - smtp.mail.lycos.com or use your local ISP SMTP mail server
AOL Mail Settings
The AOL email service is a web based system, designed for managing your AOL mailbox via HTTP IMAP access. Unlike Hotmail, you can use any email client to access your AOL mailbox, as long as it supports the IMAP protocol.
AOL Incoming Mail Server (IMAP) - imap.aol.com (port 143)
AOL Outgoing Mail Server - smtp.aol.com or use your local ISP SMTP mail server
Mail.com Mail Settings
The Mail.com email service allows you to use POP3 and SMTP servers for accessing your Mail.com mailbox.
Mail.com Mail Incoming Mail Server (POP3) - pop1.mail.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Netscape Internet Service Mail Settings
The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol.
Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110)
Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection)
Tiscali Mail Settings
The Tiscali email service allows you to use POP3 and SMTP servers for accessing your Tiscali mailbox.
Tiscali Incoming Mail Server (POP3) - pop.tiscali.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Freeserve Mail Settings
The Freeserve email service allows you to use POP3 and SMTP servers for accessing your Freeserve mailbox.
Freeserve Incoming Mail Server (POP3) - pop.freeserve.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Supanet Mail Settings
The Supanet email service allows you to use POP3 and SMTP servers for accessing your Supanet mailbox.
Supanet Incoming Mail Server (POP3) - pop.supanet.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
If your email client does not support Hotmail as a Mail Service Provider or if it simply doesn't work with your mail server settings, you can use a 3rd party solution like Hotmail Popper, IzyMail, POP Peeper or Email2Pop. When using such tools, you should define your Hotmail account as a POP3 account and you will need to define your incoming mail server will as 'localhost' (or 127.0.0.1).
Even with that registry tweak I have run into outgoing Yahoo issues today with the plus.smtp.mail.yahoo.com:465 server. That has always worked for me in the past - incoming still OK.
OutgoingServer case sensitive?
I think the registry key name is case sensitive.
I assume you reset your phone after setting the registry. Is it possible that you changed the case on one or more of the letters in OutgoingServer? I think that the mail program ignores the key if the case is not exact.
It works!
Just adding here that this hot fix (URL below) worked for me when I needed to fix the broken outgoing mail function for Yahoo mail on an HTC 5800 using Windows 6.1 Mobile...
http://www.microsoft.com/downloads/...2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en
(I first connected the HTC to my laptop, then downloaded the software hot fix to the laptop and it went from there straight to the phone.)
Bill S.
--------------------------------------------
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to Kavana's 6.1 ROM which automatically found imap settings for Yahoo Mail.
Now I cannot seem to send emails but I can receive them fine. Every once in a while maybe every couple days I will be able to get a message to send out. I have tried different areas of town, recreating the email setup, even reloading the ROM. Nothing seems to help.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
Any help much appreciated![/QUOTE]
heres my weird story, i have always had kavana 6.1 on this.. s621 i have right now the other day i read this tread and got gmail working thru outlook even tho i had gmail working thru set up email lol so didnt make sence but was just seeing if i could get outlook to do anything but anyhows i hard reset my 6.1 and when i went to set my email up thru outlook the outlook option was gone and still is lol... anyone know ? lol

Setup virgin email (ntlworld) on this thing?

Anyone know what i need to enter to do that? Im searching the internet for instructions like gmail provide but cant find anything!!!
Thanks,
D.
I set up my ntlworld account the other day.
It did it all automatically to be fair.
After typing in the e-mail address and password, then clicking "Next" it asks if I want it to try and download the settings automatically, which I did.
It then did nearly everything itself, save for entering my name and a couple of preferences.
Was easy.
Where are you getting stuck?
When i go through the new account thing it asks for email / password and then asks for the incoming server etc. Doesnt seem to grab anything automatic?
Is your TP2 branded? Vodafone? T-Mobile? What region?
Otherwise incoming server is pop.ntlworld.com and smtp is smtp.ntlworld.com
At least that's what I use on my PC
Its T-Mobile and im in the UK. Sorry forgot to mention that!
use pop.ntlworld.com for the incoming server.
NTLs (virgin media) smtp servers will not let you send mail through them unless you're on one of the connections though (when using GPRS for example)- so use the smtp server of your mobile provider who will.
A quick bit of google should find you that bit (as it would have e the pop server name)
'tunes

optonline webmail

i set up optonline webmail. i receive email but wont work on sent. how i can fix this? thanks.
check your SMTP settings
in the WM Messaging app go to Menus>Tools>Options & choose your email account & change the SMTP settings to whatever your mail service uses
GoFck said:
i set up optonline webmail. i receive email but wont work on sent. how i can fix this? thanks.
Click to expand...
Click to collapse
You mean you set up optonline account to Poutlook?
you don't mention your carrier but you need to get your POP & SMTP server settings from them. And don't let WinMo set up the account automatically. When you created the account WinMo sets it up using Optimum's servers, but you're actually running through your carrier's servers. Optimum works perfectly through WinMo.
Why use the webmail? Add it to your outlook and use the alternate port because they dont allow relaying...
mail.optonline.net:587
I been using it for years.

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