Call Function No Longer Working. - Touch Pro2, Tilt 2 Windows Mobile General

I've had my Touch Pro 2 for thirteen months now and I have flashed the ROM many times. Just in the last week, the call function hasn't been operating properly. I can call people and they can call me but I don't hear any sound at all. They can hear me fine. I think this problem has occurred because I have flashed so many different ROMs onto my phone.
Another odd thing is that when I slide the keyboard out, I loose complete functionality of the power button and the green/orange notification light.
I have tried hard resetting, soft resetting, flashing new roms, different SIM cards and any basic techniques to try and resolve the problems but nothing is working. I would greatly appreciate it if someone could help me resolve this problem and sorry if my technical jargon isn't exactly right
Dash.

Try runnng Task29 (which clears the phones memory) and flash the ROM again. Flashing ROMs sometimes leaves remnants of previous ROM, which can cause random bugs. Task 29 can sometimes solve these bugs. I run Task29 every time I flash a new ROM.
http://forum.xda-developers.com/showthread.php?t=649191

Thank you very much. I will try that as soon as I can!

remember after you run task 29 you have to reset your phone using your stylus and hold down the volume down button till you get into the bootloader (multi coloured screen) then you can connect it to your phone, it'll say usb at the bottom when its connected and you can flash away.
Just dont want to see you freak out when all that comes up after running task 29 is the boot up screen and nothing else happens.... thats what is supposed to happen as it wipes off the entire contents of the phone

Well I have just tried Task29 and unfortunately it hasn't worked. I have discovered, though, that I can communicate fine if I use the speaker phone. This has lead me to believe, even though I have no electrical experience at all, that maybe this isn't a software problem. I think that the small speaker at the top of the phone may be broken. What are your thoughts on this?
Dash.

Related

Phone Sound Problem?...

I have a problem with my O2 XDA IIs, the sound works perfectly for playing MP3's etc both on the internal speaker and on the external plugin headset!
Where's the problem? I hear you asking!
Well, the sound does not work at all when in a call, the caller can not hear me and I can not hear them, although the call is connected OK. The only time I can hear the caller or be heard is if I plug in a sync cable or put the device in the sync station, at that point it works ok when in a call. I belive this to be a power requirement as it also works when I plug in the car charger?
Does anyone have any ideas what could be causing this problem, it has only been occuring for the last few days and I have not changed anything during this time which could have caused the problem... I know that's what they all say, but it's true this time!!!
Have you tried getting rid of unusual programs running in background? (Try 'Startup Manager' to take off some startup programs) or wait until any expert put a word on it.
There are only 2 entries starting and they are both the same as they have always been, the problem does appear to be quite random, as though every time I remove the sync cable something either happens or does not happen??
Does anyone know if there are any switches or anything attached to the sync connector on the phone which might be causing the problem?
I had a problem not unlike what you describe. It started after the battery ran very low on the phone while I was away from home.
The Phone would only work while in the cradle, and wouldn't work when out. The Speaker Phone function disappeared also.
I re-flashed the ROM.
I downgraded the ROM.
Re-formatted the storage card.
Took the Phone apart looking for a switch that might be stuck.
All to no avail.
Contacted Qtek who wanted me to return the phone.
So I tried one last thing before I gave up.
I left the phone with the Battery attached to run down again. (I left it for about a week)
re-charged the phone and its been fine ever since.
The conclusion I came too was it is a software register on the phone that was corrupted and the total drain of power cleared it.
When you ran the battery totally flat did this not clear all the stored data and installed apps etc? Only I'd rather not do that if I can avoid it?
Couldnt tell you sorry, I had already lost all data/apps with the reflash/formating.
No worries, if you hear or find anything elsewhere about this problem please let me know as this is getting very very annoying now!!!
Patch
Hi guys
This is a tipical problem of the BA. I had the same problem at the begining. This are the steps to solve it:
1. Backup your data (only contacts & meetings)
2. Hard reset of the device (press micro + On/Off button + reset)
3. Install the "PDA2k_UniDirectional_Patch.sa.cab" patch
4. Do not restore a whole backup (you will have the same problem again)
So it would be work fine. If you upgrade to the lastest ROM you will get this bug fixed too.
Good luck!
Hi i have the same problem and try a diferent approach.
Upgrade radio to version 1.15.
Problem appear to be solved.
I upgrade the rom yesterday, once i have change the board, and downgrade the rom.
What is this "PDA2k_UniDirectional_Patch.sa.cab" and what does it do exactly? As I'm already using the Radio 1.15.00.
Sound Patch
This file fixes the problem when you do not listen to the person who has called you.
You can download it from:
http://wiki.xda-developers.com/uploads/PDA2k_UniDirectional_Patch.sa.cab

White screen of death

Hello everybody,
I seem to have a major problem with my XDA Orbit: Not only it shuts down with no apparent reason so that I have to reset it, but it shows sometimes the dreaded "white screen of death" - from now on "WHISOD". The screen all of the sudden slowly goes white and sometimes shows dark vertical bands. After that - if I am lucky - I can reset the device, however a couple of times I already had to hard reset end even reflash it.
I have already checked software and plugin problems and would rather say that it seems to be a hardware problem. Any ideas out there. They would be highly appreciated.
Best regards,
Smack
i had the same problem and as at now my phone is dead becuase i did not flash it with the original rom. look for the rom it came with and flash it to the phone ,like how u first got the phone or u will loos ur phone very soon
I am not at all sure if it has to do with the ROM. I have tried different ROMs to check the error but it appeared with all of them. However the next time I will try again with the latest official ROM.
Thanks for the comment and your help. BTW Did you send your Orbit in for repair?
Regards,
Smack
Hi, do you use the uspl before every new rom install? Try it.
I have the same problem, my htc3300 is almost dead I think. No way I can even turn it on, allways end in the windows screen, and it was because I didn`t use the uspl before last rom install.
Give it a try, and let us know.
See ya.
Thanks. No flashing problem. I have flashed a couple of devices (always unlocking them before ;-) )and have had no problems whatsoever.
The problem I mentioned is not connected to any earlier flashing. The device works a couple of hours perfectly. However suddenly it starts to behave like crazy.
Now to your problem: If you can get into boot loader modus you will most probably be able to unlock your item. Search for uspl and download it. Then get into boot loader mode (press voice recorder button and power button while resetting the device) and you will get a three colored screen. Then connect the USB cable. You will see "usb" in small fonts on the screen of the device. Now you can run uspl. With a little luck the device starts again. However you can flash it again with a fresh ROM the same way (after unlocking it). This may (!) work.
Regards,
Smack
Hello,
I have the same problem, I already hard reset end even reflash my p3300 many times with different ROM.
I even tried running it for some time with and without the micro SD, ending with the same result: the screen of death.
Any ideas , tips, anyone ?
Thanks,
Roundi
Ok, I tried the following: Just take the battery out for six or seven hours and insert it again. The device seems to run smoother. Will keep you posted. Tell me if it works out for you.
Regards,
Smack
Ok, just removed the battery, I will leave till tomorrow morning.
I will keep you updated.
Thanks,
Roundi.
I have same problem here - though mine is the second phone and the fifth motherboard I've had. HTC just don't seem to able to fix it. I'm now trying to get a refund.
Hi, Jem.
Yes that's something I have thought about too. Did you you use the original ROM? However right now the system seems to be more stable. I have had only one blank screen after removing the battery (and one shut down).
Regards,
Smack
I have just put in the battery and switched on the phone after almost 24h.
So far so good.... I will try to use it for a while and will let you know.
Regards,
Roundi
Had the same problem again, when using Mortplayer. I have Mortplayer installed on the SD card. Could it be that the problems arise, when there is heavy usage of the SD Card?
Any ideas are welcome.
Regards,
Smack
Again it went SOD shortly after turning it on. I didn't launch any applications.
I am stuck here.....

Phone freezing... need advice...

Hello, I tried searching but to no avail.
I have an intermittent problem that is getting the best of me with my TP2. The phone application seems to freeze randomly. It seems to usually occur at the end of a call when I go to hang up. I click end, the call ends and the phone just freezes. The call is disconnected, but the end screen is just displayed and my only recourse is to soft-reset.
There is really not a lot of third part stuff on it, in fact, I did a hard reset not 5 days ago.
Can anyone offer any help on the matter...
As always, many many thanks...
Same problem
I also have the same problem. I recently upgraded to WM6.5, but the problem still exist.
Somtimes the light on the bottom remain on as the phone freezes
I'm also having this problem, infact it keeps freezing on the home screen for me..
If I was not so green, I'd consider trying to get more stable by flashing a different ROM but I have no clue how to even begin to find one, select one, and do the operation.
You might try doing a hard reset. That's cured similar problems for me. I wouldn't suggest doing a backup, because you might backup and restore whatever is causing the problem.
Did a hard reset and no backup loaded only 4 days ago.
Any better solution for this problem??

Phone keeps turning off

Hi guys/gals.
Got a bit of a problem, and not sure whether it's the actual phone at fault, or the software...
Had the phone for about 4 months now, and have noticed this to get worse and worse... I'm pretty sure it's happened before on the stock rom, but can't remember whether it happened before I unlocked the phone to be able to install custom roms (not security/sim unlock, just a standard unlock to allow custom roms).
Anyway, this is basically how my phone's life has been: I got phone, used standard htc rom. Then, the spl unlocker came out, and I installed that about 2 weeks after it came out (waited just to check people had no probs ). Then, I installed one of the energy roms as my first rom. Installed a few other roms in between, then an updated energy rom etc. Then, I installed the official wwe 6.5 rom. Then, I went back to the energy rom. Currently, I'm using the 26th October (iirc) rom. As I said, not sure whether it happened when I had the official 6.1 rom on (spl locked), but I'm quite sure it happened while I had the official 6.5 rom on (spl unlocked). It has happened tho with all different custom rom images I've used...
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
I've also had times where it's turned itself off, and nothing's allowed it to come back on, other than taking the battery out the back of the phone and re-adding the battery. Then, pressing the power button powers the phone on.
Is this a problem with the roms, a problem with the spl unlocker, or a problem with my phone itself? Am I best contacting htc?
Any advice welcome, as it's very annoying coming to use the phone, and finding it's turned itself off, or when I go to reply, I open the keyboard, and then have to wait for it to load up and power it on to reply!!!
Many thanks in advance
Hi.
It's very anoying for you..
I suppose you should try to (re)install the latest Hard SPL, and to install the latest Radio too. After it, make a hard reset. Next, flash with your favorite ROM And come back here to say us what happens.
See you, and good luck for these manips.
lovelldr said:
Hi guys/gals.
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
Click to expand...
Click to collapse
I've had this same trouble. It would happen to me when I would finish typing a text message and hit the send key and slide the keyboard close at the same time. I only really noticed it when I was running the energyroms, however I can not say for sure that they are the root cause of it, as I have waited till the message was sent before closing my keyboard ever since.
Well, since I wrote this message this morning, it's happened at least twice. Both times whilst the phone has been in my pocket...
I will try installing the latest hard spl. Think the radio I have is the latest already. Will also try a different ROM just in case it is energy roms which is causing it (but am pretty sure it happened with other roms).
Thanks for those suggestions, will let you know any outcomes
try Valkyrie. ^^
Well, I went through and installed the new hardspl (altho not sure if any different to the one I had, how would I tell?!). I then installed the image from josh, which had the latest radio and rphone.dll (or whatever the file is called) matched to it. However, doesn't appear to have made any difference. Still doing it...
Does anyone else suffer much with it, and it's just a design fault? Or should I contact htc? As surely it should just turn off when in your pocket?!
No-one else? I'm just the only person. Guess I best drop htc an email then...
my att Rhodium /tilt2 does it too
Ive been dealing with this for awhile now also.... , also return my phone for new one but this one does the same thing my radio is 4.47.25.24 and i have 1.6beta rom by josh build 21882.5.073 .

ATT Tilt 2 went to red, green, blue, white screen; how can I flash a cooked Rom to it

Hi,
Right in the middle of use, my ATT Tilt 2 went to a basic, dead screen with red, green, blue, and white bars that says Rhod300 32m SS-BC, etc.
The operating system seems have gone down--it won't respond to anything. Hard reset produces the same results.
Can I flash a cooked or official Rom back onto this? I think activesynch is needed for a normal flash and of course I can't use active synch with the phone in this condition.
I think probably what I need is an original ROM install. Is this possible with a normal Windows 7 PC and a dead phone?
I have so many Windows Mobile programs and peripherals that I am trying to avoid going to Windows Phone at all costs--at least until they have basic stuff like file systems, a way to port over notes, etc. Also need a hard keyboard.
Right now using an older Fuze, which works, but is slower, worse screen, smaller, and lacks some of the features I like.
Thanks for your help.
You sound like you're in the bootloader mode. Tri-color screen.
You can flash from USB or from SD at that screen. I'd recommend trying to flash a stock ROM - as it flashes everything. Assuming that works, hopefully you can flash back whatever ROM you were on.
The phone isn't dead if you're at the tri-color screen. It should say 'serial' at the bottom - when you plug in your USB cable, it should say 'USB' and install some drivers. Then with the RUU software that comes with every ROM, you should be able to flash it.
Phone won't reboot--stuck on tricolored boot screen
Hi,
Thanks so much for replying. I appreciate you pros helping us novices.
Just after I posted the first note, I pulled the battery and hit the power button, it rebooted, and everything was still there in the OS--working fine. But whenever the device had to be rebooted, I would have the same problem of it getting stuck in the boot screen. After that, for the last several days once in awhile, randomly, it would finally reboot from the boot screen after I pulled the battery and hit the power button. The rest of the time (about 5/1) it would just sit there in the boot screen no matter what I did. The "Serial"/"USB" thing would change when I plugged it in, but that's all.
Thought it was the OS, so at a lucky moment where the "pull battery, hit power button" strategy actually worked, I installed the latest official HTC/ATT Rom--it's the next to last one issued that ends in .4.
It was gorgeous and I got all excited--started installing stuff thinking my problem was solved.
Had to reboot to install some programs--now it is stuck again on the boot screen. Tried 30x again--no luck with the "pull battery/hit power button"
strategy. Sometime it would flash a white screen really quickly saying something like "Can't read image!" before going into permanent boot screen. The boot screen will switch from "Serial" to "USB" if you connect it to the computer. So, the problem doesn't seem to be in the OS--rather, in the ability of the device to "read" the OS from the boot screen.
I would be grateful if you or anyone else may know what's going on here, and any ideas on how to fix it. Is there any manual way to get it to read the OS from the boot screen when that's not happening?
I have two guesses (both of which may be wrong):
1. It may be something in the hardware is just worn out and is less and less able to read the Rom--any ROM. I got the phone new off Amazon for a profit of $50 ($.01 cost plus a refund for an older phone) in the summer of 2010 when it was already outdated. and WP was replacing WM. I've certainly gotten my money's worth after 18 months!
Of course we now know that a brand new ROM has the same problem as the older one--which suggests to me it's in the hardware. I'm sure the new OS and the stuff I installed is still there on the phone, but something it appears is not reading something in order to allow the boot up.
2. I have a squirrely free program called Rax Reset (from Windows Mobile Marketplace) that does a software-based hard or soft reboot from inside the OS. The very last time the device went down and didn't come back up, I had used that program to soft reset it. Might have been a big mistake. Could this program be causing the problem? If so, just one reboot would allow me to get rid of it or even hard reset to remove everything but the new OS--but can't get it to boot.
If it turns out the phone is just worn out, I've certainly gotten my money's worth.
I still love WM even with all its problems--and especially the newer Sense version. If this one is shot, I'm thinking about just buying a new Touch Pro2 on Ebay to avoid all of the sacrifices and backwards steps involved with Windows Phone.
Thanks for any help anyone can provide.
Phil Butin
Why are you crossposting? I read this EXACT same post in a thread just below this, in the same section. That's pretty low.. Crossposting across forums isn't welcome, crossposting within forums IN THE SAME SECTION is definitely not welcome.
Don't do it again.
Sorry, just trying to get help
Sorry, just trying to get help, not that familiar with the rules.
I searched on "bootloader" and found a thread (wrote a comment there too), but it's old....
Here is the thread. It doesn't really provide any solution.
HomeArrow
Legacy & Low Activity DevicesArrow
HTC Rhodium: Touch Pro2, Tilt 2Arrow
Touch Pro2, Tilt 2 GeneralArrow
issues with bootloader.
Either way, whether you know the rules or not - why would you think copying and pasting the exact same words in the exact same forum help you any more...
Anyhoo, have you tried the usual? Flash stock? Sometimes I've heard you have to flash several times, I never really understood that logic tho.
I'll try to reinstall the HTC/ATT Sense OS again. I guess you're saying active synch doesn't need to be working in order to do that. I'm at work now--have to wait until i get home. Nothing to lose at this point.
But I'm seriously wondering whether the problem is the OS install or whether there is something in the device that is supposed to read the ROM and start the bootup that is just wearing out.
Thanks.
"No Image File"
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
[email protected] said:
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
Click to expand...
Click to collapse
That error message is 'normal'. Basically the phone checks the SD card for a file labeled "RHODIMG.nbh". If said file exists, it will flash from it. If no file exists, or no SD present - it continues loading bootloader and should say "Serial" at the bottom. This indicates that it's ready to be flashed. If you plug in your USB cable, it will install some drivers and then it should change to "USB" at the bottom instead of "Serial".
Now you should be ready to flash from a normal RUU. I would recommend flashing STOCK, because this flashes everything.
It might also be good to note a lot of people have experienced something similar - the phone getting "stuck" in bootloader mode, and only occasionally making it to WinMo. I'd guess it's failing hardware in some way shape or form, as none of my RHOD's or RAPH's have ever done this.
Good News--at least for now
Good news--I hooked it up to the computer with the USB cable for awhile and the Windows 7 computer did set up some drivers. For some reason after I disconnected it I reset it, and the reboot worked. Then I immediately uninstalled the squirrely reset program and removed it.
Everything I installed yesterday is working fine--I have soft reset it about 5 times now and each time it has rebooted. So I think maybe I'm back in business. Too soon to tell--but we will pray and keep our fingers crossed.
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
[email protected] said:
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
Click to expand...
Click to collapse
You're welcome. Basically if I or someone else posts something helpful, click the "Thanks" button under that post.
15 hours later, Tilt 2 is still working fine on the newly installed Sense OS. I have rebooted freely (using the stylus button on the side) since removing the program "Rax Reset," and everything seems to be going well. I'm keeping my fingers crossed, and will end my contributions to this thread with a warning about using "Rax Reset."
Thanks to all.

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