[Q] 4G Problem - EVO 4G Q&A, Help & Troubleshooting

Both me and my wife have EVO 4G, since sprint towers are going live in NY I started using it.
What we noticed, on my wifes phone it never finds any 4g signals while I have it all over the city. We actually have sprint tower on top of our building that gives me maximum strength signal while at home.
When we got phones I recall she was actually able to find 4g singnal here and there but it was way to sporadic to keep it on.
Both phones are rooted and running newest Wimax.
I found on forums possible issue with with bad MAC but I confirmed that is not the case.
Is there anything I can test/try at all or should I seek replacement from sprint?

I guess RUU and sprint store here I go

Related

4g connecting then disconnecting

Ok so I found out today that I have 4g in my area n I will turn it on and it will scan for about 30 seconds and then connect real quick then disconnect I can confirm I have 4g in my area as my friends evo connects . I already tried doing whitslacks
Start over method n same thing .
Sent from my PC36100 using XDA App
wow so noone has any insight ?
I have the exact same problem.
If I am using the 4G it stays connected, otherwise:
connected to sprint
scanning...
Obtaining IP Address
connected to sprint
More and likely its a weak signal. It was like that for my area but waited couple months later it gave me a stronger signal now. Unless your friend is picking up signal at your house and you are not. Then I have no clue. Update your prl?
Sent from my HTC EVO
i have a wimax tower right across the street (i see it outside my window)
full bars, perfect coverage
I'm having 4g trouble as well. I have full reception and am in a confirmed working 4g location. The phone keeps scanning for 4g but can't find anything.
SantinoInc said:
I'm having 4g trouble as well. I have full reception and am in a confirmed working 4g location. The phone keeps scanning for 4g but can't find anything.
Click to expand...
Click to collapse
that's a different problem if you can't connect at all.
I think I am bouncing around to multiple wimax towers.
Any idea how to fix this?
I had the same problem on PRI 1.3x when upgraded to PRI 1.4x the problem was fixed. I made the mistake of upgrading to 1.77 and now my phone connects/reconnects all the time on 4g.
Im located in best coverage area and I cant find a signal. I live in SI NY, 4G just went live the other day. Even though the map says I have signal could the signal not be lit yet? I have a rooted stock rom 2.2 evo, I know someone with an unrooted evo but they dont have 4G by their house yet, I will have them test it as soon as I can.
ok i got in contact with someone with an unrooted evo and they checked a different part of SI which the map says has coverage and he cant get a signal.
Not once (except for ookees) did anybody say if they were rooted or not, what ROM they are using, or any other information except for "I have 4G coverage, I cannot connect". Need more information.
Edit:
Also, the OP has "current phone : samsung vibrant rooted running vibrant 5" in his signature...which is on Tmobile and doesnt have 4G.
andrw2052 said:
I had the same problem on PRI 1.3x when upgraded to PRI 1.4x the problem was fixed. I made the mistake of upgrading to 1.77 and now my phone connects/reconnects all the time on 4g.
Click to expand...
Click to collapse
Any idea where we can get PRI 1.4x?
This is really frustrating. If I am in other areas, my 4G works fine.
If I keep the link "hot" by constantly using data, it wont drop the 4G connection.
Otherwise-
Connects, works for 30 seconds, disconnects, scans, reconnects with new IP, disconnects, over and over and over.
My wimax radio is NOT broken, 4G does work in most areas, but at home where I get multiple 4G towers surrounding me (downtown) I think it is tower jumping.
anyone? can anyone help with this?
download the WIMAX RSA key checker from the market and see if your RSA keys are missing, if they are i feel bad for you. (I lost mine aswell) Im still dealing with sprint to get my phone either replaced or covered by insurance (which means i have to fully unroot it and claim it as a software issure with an OverTheAir (OTA) update. They usually fall for this and replace it no charge. But if they find out or expect root, they make you pay a 100$ deductible to get a refurbished phone (rooted or not) but there is a slight chance you'll get an Evo 3D in return ^_^ I hear they're not handing out Evo 4Gs anymore

Why don't I get 4g?

According to the sprint 4g data map I am supposed to have 4g in my area. I type in my address and i'm "supposedly" in a very strong 4g coverage area, yet i have owned the EVO for over a month and have yet to see 4g at my house.
I contacted sprint numerous times about this issue and all they do is claim that I should be getting 4g but they don't know why I'm not, then I get transferred to another tech.... Sprint has by far the worst customer service of any major corporation I have seen in a long time.....
but anyways.... I'd really like to know why i'm not getting 4g when blocks less than a mile away from me are. according to sprint reps and the 4g coverage map I should have very good 4g...
So does anybody know what might be going on?
Well, you're not giving us much information to go on here. But, is the problem simply that you aren't getting a 4G signal inside your house? If so, that's perfectly normal. The 2500Mhz spectrum that Sprint's WiMax uses doesn't penetrate buildings well at all. Do you get any signal if you go outside?
rooted or un rooted? stock rom or custom rom? newest radios?
details please!
nenn said:
rooted or un rooted? stock rom or custom rom? newest radios?
details please!
Click to expand...
Click to collapse
This.
And as stated, building penetration can be an issue. Have you floated around the town / neighborhood / city / wtf ever to see if you can get a signal elsewhere?
I can't get a signal at my buddies house, in the backyard (self described "lounging" zone), but on my porch I can get a solid signal. Matter of blocks away which is curious. Small blocks ... I guess as small as blocks go? But I'd check around!
As stated earlier we need more info. Is your phone rooted and running a custom rom or are you unrooted running stock rom? Are you running the updated Wimax Radio? This is the two most significant questions that needs to be address before we can give a pin point solution for your issue...
Sorry for assuming you guys where psychic...lol...
but anyways, i'm fully rooted running the latest evio rom with kings kernel #6. I have had plenty of roms from dc 3.2.3 to fresh to cm. I have always had the most updated radios and wi-max.
I get 4g in many areas around me, just not at my house, which is my dilemma. I think I got it ONCE while standing outside but it was very brief (I have tested numerous times outside and inside my house) I am on my third evo and none of them got 4g in my house rooted or un-rooted. Same with my bro's evo.
My concern is that according to sprint I should be getting EXCELLENT 4g coverage in and outside my house, yet I get none....
I'm assuming this is a network problem, since sprint is so so ****ty and decided to use dumb frequencies, but are their possible any "tweaks" that I can try?
There are no tweaks I know of, but I have found that Clear's WiMax maps are much more accurate (and depressing) than Sprint's. See if they say that you should have 4G.
___
An army of pacifists can be defeated by one man with the will to fight.
FYI,
According to Sprint's coverage maps, I should get great signal everywhere I used my phone.
In reality, I can't even consistantly make a phone call inside my house or office unless the moon and the stars are in perfect alignment...
Verizon and AT&T both work flawlessly in both locations as well.
Something about Sprint's frequencies that just don't penetrate buildings well at all and seem to be more prone to small "dead zones".
Wish I had 4G within 3 hours of here though...
starplaya93 said:
I'm assuming this is a network problem, since sprint is so so ****ty and decided to use dumb frequencies, but are their possible any "tweaks" that I can try?
Click to expand...
Click to collapse
they aren't sprint's "dumb frequencies" - they're clearwire's. sprint borrows it.
check coverage at www.clear.com for more up-to-date maps.

[Q] Poor cell signal- often roaming

I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. Didn't know what the latest PRL was that was out.
I know this thing has only been out a few days, so i understand some bugs. Is anyone else having signal issues where they didn't before?
I'm really trying rock this for a couple days stock before i root the hell out of it, lol.
Thanks for any input. Link me to resources if you like, i have no issues reading up on my own if this is a common issue.
fattmann said:
I've had the E4GT for less than 24hrs, and biggest issue is the less than splendid cell reception. Sitting in my living room i used to get 2-3 bars- this thing constantly throws into roaming. I updated my PRL, Profile, and Firmware. .
Click to expand...
Click to collapse
Ditto! I even have an Air Rave and reception is poor.
I am running into the same situation. It keeps on switching between roaming and normal for no reason. I usually get pretty good reception in my room. It will sit there at about 2-3 bars reception, few minutes later its roaming. The phone hasn't been moved at all.
This happened to me 20 minutes after I got it on Friday but after a reboot it was fine. No problem since then. I assumed it was a network issue.
Same issue here, even with Airave (evo next to SG2 has better signal)
Huh, I'm getting better reception than my Evo 4G. The Epic Touch now works in my condo elevator at basement garage level where the Evo would consistently drop a call.
has anyone did a signal strength comparison instead of bars. they may have different values per bar on different phones.
Returns are warranted?
Sent from my SPH-D710 using XDA App
I wonder if there is a difference in radios or something. My experience tells me that this radio is finicky as heck, and I don't know why.
Is there a way to find out if Samsung used different parts or suppliers to make the Epic Touch?
I remember HTC doing this with their phones, and some would be fine, and some would not (different issue each phone, lol)
Mine was doing the same i switched the phone to only go on sprints network and has been fine. I rarely need true roaming but it would go into roaming even when sprint service was available.
I think Sprint may be doing network upgrades/maintenance. The same phenomenon occurs on my Epic 4G Touch and multiple Nexus S 4G's. I'll see signal jump from -106 dBm to -76 dBm and in some places go into roaming. Nothing to worry about as long as it works. They may be upgrading equipment to support EVDO rev B hopefully.
I get much better 4G reception on the E4GT than the NS4G, FWIW.
My signal isn't as good as my photon was better then my evo 3d. I usually don't roam much. Trust me when I say this, reception could be worse lol ill deal with it!!
Sent from my SPH-D710 using Tapatalk
I hope the poor signal has to do with upgrading to EvDo RevB on Oct7
Thank God I am not alone. My cell reception too is finicky. In places my old evo (which my girl use now)have weak signal my epic touch would roam in and out. Sometimes it won't leave roaming even after I get to a known good reception area. Only a reboot would kick it back to sprint network. I read somewhere that calling sprint and having them reset my phone on their end might help. I am going to try this out as soon as I get home.

3G, Wifi Radio updates on Sprint Nexus?????

Wondering if there are any radio updates for the regular 3G mobile network and wifi radios?????
This phone has the absolute worst reception of any phone I have ever owned.
I am on Long Island in NY, so 4G and 4G LTE is non existant.....Sprint has no towers or plans to put them up according to CS.
Side by side, my EVO 4g has a pinned wifi signal and pinned 3G while in my room where I have my router and I had to get an Airrave from Sprint for regular calls....Yes it's that bad. At the same time on my new Galaxy Nexus in the same place I have 1 bar cell phone, no 3G and 1 bar on Wifi
So I am assuming the radios suck.
I constantly drop calls on the Gnex which never happened on the HTC EVO.
Any help would be greatly appreciated.
Thanks
Steve
Anybody home????LOL
Is it that bad of a question????LOL
I simply can't find an answer.
Is there another forum that will answer this?
Thanks
Steve
Dude check out the development forum. Tons of new flashable radios in there. I just got done flashing fg01 myself

[Q] Sprint's S3 phone not compatible with 4g?

Hi there,
I have had my Sprint Galaxy S3 for quite a while. This pass month I see that in my area, i'm getting switched to 4g rather than 3g. I was thinking to myself, this is great, they are rolling out the 4gLTE soon and i'll finally get the speed that i'm paying for. After a couple days, i noticed that the 4g signal was getting cut off. Cut off as in i don't get any data signal at all. I would think that if i can't get 4g signal, the phone will switch over to 3g but that's not the case. My data signal is totally gone for about 5 to 10 minutes and comes back as 4g. This was getting very fustrating as i will be browsing the internet and then suddenly not get any data and would need to wait.
So i decided to call Customer Service. What the CS told me was that the S3 is not setup for 4g WiMax but setup for 4gLTE. But I told the CS that i'm getting 4g WiMax on my phone but it gets cut off for a long period of time. CS understands that we can get the signal but the phone doesn't react good with that signal, therefore, i'm getting cut off for period of times.
So the solution that the CS gave me to get constant data signal is to change my "Preferred network mode" from LTE / CDMA to CDMA only. I was taken back about this because I feel like i'm downgrading because of Sprints issues.
My question is, anyone else having this issue and can't find how the 4gLTE icon looks like for the Spring Galaxy S3, mine only says 4g, is that the LTE signal?
The s3 only supports lte, so yes the 4g icon is lte. No the s3 can't connect to wimax it can't even see wimax as an option since it doesn't have the hardware. It would be like trying to use your bluetooth headset to connect to your wifi Internet, just isn't gonna happen no matter how many different ways you try.
☆SoA: Son's of Android™☆
I like to break stuff!
Most likely they are working on the tower your connecting to. Anytime the do work upgrades your signal including data can go wacky untill the work is completed.
No Galaxy S3 on any carrier can get Wimax 4G. These phones can only get 4G LTE. And i believe T-Mobile gs3 can't get LTE not 100% sure but i believe so.
Turning your phone to CDMA only will lock your phone into 3G only.
Sent from a planet far far away.
As Evil said, when you see the 4G icon its connected to 4G LTE. Its not like the iPhone that will say 4G LTE. Im having the same issue as you are. Its great that LTE is rolling out in my area, however they are still updating towers. So I don't have great LTE speeds yet. So I've turned off LTE on my phone until there update is complete.
Sent from my Clean Bean v2.6 Galaxy S3

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