Anyone experiencing heavy drop calls? - EVO 4G Q&A, Help & Troubleshooting

currently on latest Fresh Froyo, everythings fine till I tried to make calls.
full bars of signal, makes calls fine, all of sudden it just disconnects, im in northern california, if anyone else having that issue here, reply here.

Perhaps you have not tried this yet, but try updating your PRL then (excuse me im on cm6 and tell you the exact name of this) the other option that is in the same menu for the prl has to with something preparing the device for the network.

My calls sound like **** to the other people and break up. Usually both of us have good service and I'm the one with 2.2, the other callers have 2.1.

In N. California too, SJ specifically and no problems even with Google Voice.

system updates> update prl then profile, reboot.

rutter9 said:
system updates> update prl then profile, reboot.
Click to expand...
Click to collapse
Already done that.

yup did that too, i think it just started today.
other days was no prob.

nitty917 said:
yup did that too, i think it just started today.
other days was no prob.
Click to expand...
Click to collapse
I agree. My bad service started today or later yesterday (tuesday). I've also noticed that my phone will roam a lot easier just around time and sometimes when it's in my pocket and I pull it out.

Related

Data issues

Anyone having data issues? My data either doesnt work today or is EXTREMELY slow to respond. Wondering if its sprint or my phone.
Hey I had the exact same issue yesterday. Data would not work for nothing, but I just restarted my phone and it started to work
Sent from my GirLie Evo with Tapatalk
Yeah Ive restarted, installed a new rom, went to a backup. Nothings working right. Also all free apps that Ive uninstalled are staying in my downloads tab. Seems everything started after the 3.30 update.
I'm having an issue with all Google sites on my phone...on 3G and on 4G. I'm in the Chicago area. It was working ok for a bit early this morning, but seems to be completely down now.
Other sites work perfectly fine and as expected.
Same issue here NE Indiana...guessing a network problem. Restarting didn't solve data being slow. I just turned off background sync so that it doesn't kill my battery waiting on data.
Data issues here!!! Chicago - This blows
Hmm, seems like its this region. Im in Detroit. Sprints seriously getting on my nerves with the constant data issues Im getting here.
wingzfan said:
Hmm, seems like its this region. Im in Detroit. Sprints seriously getting on my nerves with the constant data issues Im getting here.
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Way better than AT&T in my experience where data doesn't work half the day in Chicago and VZW where data is stuck on 1XRTT inside my office IMO. Hopefully they clear this up ASAP.
I came in here to say I'm having problems with google.
Every other site works fine, just not google.
I installed a new ROM and I can't even connect to google. I'm just going to wait it out and hopefully it resolves itself.
Another Chicagoan with Data Problems
Glad to hear that I'm not alone with data issues in Chicago. The problems appear to be intermittent and only on Google related sites/apps such as the Market and Gtalk.
Hope these problems clear up soon.
Same with me in Indianapolis, IN with google with trying to use market.
i too have been experiencing the same problem. But with mine if my 3g is on, it has a hard time trying to sync anything under gmail. If 4g is on it do the contacts and calender with no gmail. sorry for so much detail i was testing it cuz of all the things you guys were saying.
At first i was thinking a remote wipe with any roms with the new 3.30 update on it... just a thought.
vlug said:
i too have been experiencing the same problem. But with mine if my 3g is on, it has a hard time trying to sync anything under gmail. If 4g is on it do the contacts and calender with no gmail. sorry for so much detail i was testing it cuz of all the things you guys were saying.
At first i was thinking a remote wipe with any roms with the new 3.30 update on it... just a thought.
Click to expand...
Click to collapse
I thought it was 3.30 at first, did a nandroid backup and same problems arise.
I'm in Miami, anyone else from my area have problems?
I wonder if its just sprint or google? So for now I just turn of sync. I hope this gets resolved soon!
I think this is on Google's end. I flashed a new ROM this morning, and was able to update everything except for Google services and FB with no issues.
THIS IS STARTING TO SUCK BIG TIME!
I was having the same problem I changed roms, rebooted pulled battery etc. No avail. I was running cm6.1 and realized that I didn't know how to update the profile so I flashed a sense rom updated profile and bam all was good again. Hope this helps someone.
Flash your first backup that should be a sense rom or a sense rom and update the prl and profile then flash back to the rom of you choice that you are using.
I am testing this right now myself to see if this solves the issue. I will report back as soon as my cm6 nightly is done flashing back.
That did not do it for me. I have the sync symbol on my top bar stuck there... I think I am going to diable sync till later on and hope google works it out.
Any one else?
I'm running Myn's stock rooted 3.29 Rom. The reason I see that the sync symbol stuck is because contacts, gmail, or calendar seem to be trying to update.
I tried calling sprint to see if there was an outage, but of course, they suggested a factory reset. Umm, no thank you.
This seems to be an intermittent Sprint network problem, because it works for a minute or two, then goes back to not working.
Does anyone who is NOT rooted have this same problem?
I just called the bastards at sprint and as always they want you to wipe the damn phone and start over. That must be the fix all for them. Screw what the customers have setup on their phone it doesn't matter let them just do it all again.
Waiting for contract to be up so I can switch to big red and get a Droid X.

[Q]Problem with PRL updating

so i was randomly thinking to update PRL and instead it just stalls on the updater, never finishing and then my internet completely stops working even if i click cancel.
can someone help me out here? im currently on Myns warm 2.2 RLS 5 with stock kernel
tauzins said:
so i was randomly thinking to update PRL and instead it just stalls on the updater, never finishing and then my internet completely stops working even if i click cancel.
can someone help me out here? im currently on Myns warm 2.2 RLS 5 with stock kernel
Click to expand...
Click to collapse
I'm glad I'm not the only one, I flashed an older RUU earlier and I've been trying all night to get my PRL updated again. It looks like I'm stuck with 60662 for now.
If you turn off your 3G for a second it should come back on but I'm thinking the PRL issue is something with Sprint's network. I've tried just about every ROM/RUU/Radio combo I can think of and nothing. Updating my profile does the same but I haven't tried re-activating it for fear that it will get stuck in limbo.
edit: yup, it's not going to update tonight. I'm going to quit flashing radios now before I brick my phone.
good, ok seems like its a sprint issue then, im located in leesburg, FL just head up guys!!!
also i dunno if anyone else has had this issue but 4g will work but if i run speed tests a couple of times it will randomly stop working without disconnecting...
tauzins said:
good, ok seems like its a sprint issue then, im located in leesburg, FL just head up guys!!!
also i dunno if anyone else has had this issue but 4g will work but if i run speed tests a couple of times it will randomly stop working without disconnecting...
Click to expand...
Click to collapse
I'm not too far from you then, I'm over here on the space coast. Sprint has been turning on a lot of 4G here lately so their network hasnt been acting right for at least a week now.
ah thats pretty cool, its good to see that 4g is getting activated or "tested" in alot of FL. even my area is getting it alrdy... and im in old people land... haha
PRL updated.... I finally got my phone back to normal after thinking I hosed it and my 4G speeds doubled what they where day before yesterday.
Signal is still just as weak though.
hmm mine seems to still not update... u do anything differently?
update: nvm there it goes

[Q] Call Disconnected - Any Advice?

I've been seeing this problem for a few weeks now, with several different ROMs, including the original rooted stock ROM now. In nearly all of my recent calls, I get disconnected one or more times with the message "Call disconnected" and a "Dismiss" button. I'm thinking that this is because of my EVO and not the other side, since usually if they accidentally hang up or something the call just ends without a message box. As far as I can tell, I have good reception (at least according to the bars), and this is happening at home, where I've not had the problem before.
Does anyone know what could be causing this? My wife's EVO is not rooted, and she does not seem to be having this problem. But then again, I've not had the problem until fairly recently either. I've tried updating my profile and PRL with each new ROM, but it doesn't seem to have made a difference. Anyone have any suggestions as to how to stop this from happening?
Go into the settings menu andbupdate both your PRL and your profile. That *should* help with reception related issues.
posting & replying via the XDA Premium app.
Unfortunately, I've tried both of those things. I just did some testing today, and it seems that my phone is unable to stay connected during a phone call for more than five minutes before disconnecting, even if I don't touch the phone and just leave it sitting on a table.
Any other ideas? As far as I know, I haven't ever flashed my radio away from its default (2.15.00.11.19), and I'm currently using the leaked stock gingerbread ROM (build number 4.12.651.1 CL41771 release-keys and kernel 2.6.35.10-gaa602b7 [email protected] #1).
Maybe it's time to unroot and contact Sprint?
You can try downgrading from 2.15.00.11.19 to 2.15.00.09.01. You can download it from http://www.mediafire.com/file/jyedjkp1bm5amwm/EVO_Radio_2.15.00.09.01.zip
Afterwards, go into recovery, wipe cache & dalvik cache then flash the zip. You will be taken to the radio update screen and appear to hang. don't worry or get impatient. After it is finished, you will reboot into recovery and see the words "clearing cache" at the top of the screen. Simply select reboot and then you will boot to your homescreen. The initial boot will take a tad longer since it will be rebuilding the dalvik.
Hmm... I'm hesitant to downgrade my radio because my wife has an EVO with the same radio version number and hers doesn't have this problem. Granted, she is not rooted...
I understand. I've downgraded and upgraded everything several times for testing purposes and troubleshooting purposes and have never had a problem. The only hing about flashing radios is patience and not to pull the battery. Anyway, you can always call Sprint and see if they can troubleshoot it for you from their end.
posting & replying via the XDA Premium app.
I would contact sprint @ 877-809-6696 (advanced tech supp). Ask them to push a full reprovision to your device. See if that helps any. I was having issues when when on the airave, I was unable to receive incoming calls. This corrected it. I did try all the other steps listed above without any success.
This is interesting. I unrooted to test things out before calling Sprint, and the problem went away. I was able to stay connected for an hour (where before I couldn't last longer than 10-15 minutes). Yay, fixed, right? So, I rooted again and didn't install any ROMs or anything, just rooted, and the problem came back.
So, I have a solution, but I don't like it very much because it means I need to stay unrooted. Anyone have any idea why simply rooting the phone with Unrevoked 3 (and doing nothing else) could cause calls to disconnect? I'd love to be able to root again, but I can't deal with a phone that randomly disconnects all the time.
I am interested in this as well as I am rooted using unrevoked and get disconnected as well. I do find that it mainly happens though talking to people who have service on AT&T.. Quite wierd. All I hear is a beep then disconnected. This happens when I first place a call and it rings once or twice then beep, disconnected...
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
KingFunderberk said:
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
Click to expand...
Click to collapse
So whats the final call on this ..?
Is it Rooting , Is it network .. i am too getting psyche with this .
I'm pretty sure it is not rooting. But I don't yet know for certain what it is. Sprint thought there might be something wrong with the antenna on my phone, but they had already replaced the phone, so I think that is unlikely. They gave me a femtocell range extender to use in my house. Basically, I plug it into my broadband connection, and it is like having a mini cell tower in my house, giving me a very strong connection. Sure enough, when connected to that, I haven't had any calls drop. However, my phone still sometimes doesn't connect to the femtocell and instead connects to some other tower for some reason. My wife's phone doesn't do this, so I still think there is something wrong with my phone. I may contact Sprint again about this. ...sigh...
What is your area some area evo don't work properly like on rahim yar khan in this time connection don't work properly some signal drop and some time up i sure after few day signal work properly then problems will be solve.
My phone EVO is doing this now as well. Has anyone heard/read a solution?
greg_99 said:
My phone EVO is doing this now as well. Has anyone heard/read a solution?
Click to expand...
Click to collapse
I am having the same issue, out of the blue. No problems up until a few days ago. I'm wondering if it is maybe an issue with a certain version of the Evo. I have a version 002. Thoughts?
Greg_99 any progress on what might be causing this issue?

error code 128 data call failure

This has been happening to me for the last couple of days. Out of the blue my phone will pop this error: Data call failure. Error code 128. Unable to establish wireless data connection. I have done some research on this error message and most of the things I found had to do with using the phone as a hot spot. I am not using that feature. I am using a custom rom that I have had on for a couple of months now. Nothing has changed on my phone. I have tried updating the prl and then updating the profile. I have pulled the battery and left it off for half an hour. None of the other phones on my account have this issue. It is particular to my phone only. Is it this something I can call sprint about and they can reset or do I need to flash my radio again or take it in to sprint?
Had the same thing happen to me today. Called sprint and they said there was a data issue going on in my area. I say its rubbish but whatever.
Sent from my PC36100 using XDA App
That's been happening to me all day today. I thought it was maybe the kernel I installed today (more freedom) but after seeing this maybe it was the earthquake on the east coast causing problems with the network?
I have been getting these errors all day today as well.
i've been getting it all day... I thought it was kernel
I keep getting that error to. Thought i messed up my phone. Guess it was the earth quake, That **** was crazy though, never felt one before. Anyway after it happened i lost service on my phone for like 2 hours, kept getting beeping noises when i would try to make a call.
Sorry to hear others having this problem as well but I am glad that it probably isn't my phone. I would hate to get my evo replaced with a newer one that can't be rooted.
I know running CM7 right now and getting no 3g speeds right. Lame. But I got wifi though.
Sent from my PC36100 using XDA App
ElAguila said:
I would hate to get my evo replaced with a newer one that can't be rooted.
Click to expand...
Click to collapse
It can be rooted! These Dev's don't let us down, come-on man.
This started happening to me after the earthquake. In NYC
you mean Virgina? But yes, the last few days especially today after the quake. Ivebeen getting it alot.
I just had to reinstall synergy because it started freakingout saying that my andriod process had stop working, and a media process stopped working. was driving me insane.
Yeah know issue with Sprint call tech and do ctms ticket and maybe prl update or maybe * 18. The issue may be cleared by now .
Just the last couple days? I been getting these errors on and off for months now... before I rooted, and bricked my phone, so I'd say it has something to do with sprint not having enough bandwidth... or something like that anyway....
data call failure error 128
My Evo 4G started getting this Data Call Failure Error 128 last week (Wed), also only when I unlock... It is only a message, but everything works fine afterwards. It would happen about 5 times a day.
Then I went to Mexico for the weekend (3 days) and was roaming over there. Not once did the message pop up. Everything was fine, roaming data, text messages, phone calls. Thought everything was fixed. Came back on Monday and once I was on the Sprint network, started receiving the messages again on unlock.
I updated PRL and Profile and everything. That didn't stop it. Tried changing from Sprint to automatic roaming and that didn't really do anything. I thought it was a couple of apps i had (like Green Power that turns off data and turns it back on) but uninstalled it and the messages kept popping up. Tried enabling always-on data and that seems to work but that drains the battery faster than usual. Been searching all android forums looking for others in this situation and it seems like only a Sprint/HTC issue (Evo 4G, 3D and Shift). This is getting very annoying. It happens about 5 times a day.
My wife thinks that it's Sprint fixing and adjusting their network getting ready for the iPhone rush.
Wow, glad to know that I'm not the only one. I think that I had somehow did something wrong with my phone. I keep on getting these Data Call Failure - Error Code 128 messages several times a day. I tried reflashing a new rom, then doing it again. Must not be the rom, but Sprint. Annoying!!!!
it was just a sprint issues
Also cannot call the *2 or the *4 automated lines to sprint, get a busy signal and pop up saying "network is busy try again later", but can get through to sprint on a landline just fine. Apparently I cannot connect to what the sprint tech says is the "automated lines". I continue to get the error code 128 repeatedly, whether on wifi, 3g or 4g, and Sprints only "remedy" is to do a factory re-set which I have read has not affect.

[Q] blazer rom question

Okay so I love this rom. I installed it when it was at 1.6. I checked back to see if they had updated anything and wow it was already at like 2.1. I got to reading and found out that 2.1 uses a new kernel and would not recognize my 64 gig micro sd, so I installed 2.0. Everything works great except for one thing. In some areas, I cannot make calls. It acts like it is dialing, but never starts ringing and eventually hangs up. I am showing in some cases full bars. I am roaming, but I have full service. I have checked my roaming guards and roaming networks. Changed almost every setting that I can with no avail. Sometimes when I try to make a call, I will lose all bars of service. One thing to note, when in this area, I can still use my internet and 3g service, just no calls. Before updating, I could make calls in the area easily. I can drive five minutes down the road and make calls with no problem. I am figuring it is maybe a different tower. Also this area is roaming as well. I can make calls no problem. Just wondering if anyone maybe has an answer for this. I have searched the blazer rom official forum and have came up with nothing. Advanced thanks to anyone that may have an answer and for the help.
bump
Maybe update Ur prl? And do a clean install?
*
Rooted Evo dead.
Rooted Evo shift dead.
Rooted Galaxy s3 alive and well!
joshtycobb said:
Maybe update Ur prl? And do a clean install?
*
Rooted Evo dead.
Rooted Evo shift dead.
Rooted Galaxy s3 alive and well!
Click to expand...
Click to collapse
Okay, will do. Will update later.
robertqadkins said:
Okay, will do. Will update later.
Click to expand...
Click to collapse
*Update*
Okay, so I tried updating my prl with no luck. I updated via the option in the menu. A question that I had is do I need to do this on my Sprint network, or can I do it while I am roaming? Also I completely did a fresh flash of blazer 2.0, Superior, and blazer 1.6 (the last working rom that I had) and now they are all doing the same thing. My wife's phone, a s2, works fine in that area as well as my buddy's. Any other suggestions?
robertqadkins said:
*Update*
Okay, so I tried updating my prl with no luck. I updated via the option in the menu. A question that I had is do I need to do this on my Sprint network, or can I do it while I am roaming? Also I completely did a fresh flash of blazer 2.0, Superior, and blazer 1.6 (the last working rom that I had) and now they are all doing the same thing. My wife's phone, a s2, works fine in that area as well as my buddy's. Any other suggestions?
Click to expand...
Click to collapse
Get an up to date rom. That rom is notorious for not being updated or supported by the developer.
bchalker said:
Get an up to date rom. That rom is notorious for not being updated or supported by the developer.
Click to expand...
Click to collapse
I did, I tried superior. It did the same thing. Now I can only make calls on roaming networks occasionally. I have to keep trying to call and call and eventually one of the calls will go through, sometimes. Other times I can't get a call out at all. My internet works fine. I have tried 2 different roms. 2 versions of Blazer and Superior. I tried updating my prl on while connected to the Sprint network and that did not help. I am at a loss here. I have tried just about everything that I know. Could it be a hardware problem? I would not think so since I can make and receive calls fine while not roaming. Any suggestions?
Where are you located? Kind of sounds like a Sprint issue.
MBCO said:
Where are you located? Kind of sounds like a Sprint issue.
Click to expand...
Click to collapse
I don't think it is a sprint issue. My wife's stock s2 works fine. I am located in Danville, WV. I get no sprint service where I live and am always roaming, so this is a pretty big deal. Also, this morning I installed MOAR with no luck either. Could it be a hardware issue? I don't think it is because if i'm not roaming it works fine...must be something small.

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