Related
Basically there are two main flaws which MUST be fixed by HTC!
1) 9 times out of 10 when you try to create a new imap account, the setup doesn't proceed over the incoming server page so you can't configure it at all
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
HTC must fix these issues as soon as possible, as they make the Desire unusable as a reliable business tool. Seriously
massimax said:
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
ritdaw said:
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
Click to expand...
Click to collapse
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
massimax said:
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
Click to expand...
Click to collapse
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
I haven't had any problem with corporate exchange certificate when was using my old windows mobile phones nor with my former Androids (Hero and Magic) but with this Desire it's a nightmare. When using K-9 client everything works fine so I think it's HTC client's fault...
Will be interesting to see whether anyone else has the same issue. I can't fault it, works just as well as it did on my Hero!
Untrusted certificate problem...
I've got this problem too, but, I don't know why, after few attempts, the problem is switched off by itself.
I don't know if it is possible to load the certificate into the phone via browser, but you can try this way.
Sending email via outbox without data connection is not possible...
This is another odd issue:
If there is not a data connection, the email client is NOT able to send email. Normally the email clients move email into the outbox folder for a future sending when a data connection will be available.
It's simple to test. You can try this issue, disabling every data connection on your phone.
This is very boring issue, mostly for those people that strongly use email for business.
Any feedback about?
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
Exactly the same with me too. Which version of Exchange are you using? If it is 2007 just remove the handset from exchange managed devices then recreate the account on the handset. Might help?
Just to confirm, currently using Exchange 2003.
Weird, the client is working perfectly for me, with Exchange 2007. I wonder what it is about your environment that triggers the problem?
I've setup IMAP acounts many many times with no issues at all on my Magic because of constant re-flashing ROMs ;-) (most of the time with the HTC mail client). Also the 2 IMAP acounts on my desire were setup in minutes with no problem. Maybe your device is faulty?
i had as well no problems setting up my corporate exchange account. it was exactly like on my hero. it showed me a warning about the certificate once, i think i pressed ignore and that's it. no more problems.
Exchange 2003
Cheers
Chaos42
Oh yeah I forgot about the IMAP bit. I use IMAP for my personal email account and again, it worked first time and has worked perfectly since. Same on my G1, though the default client lacked some functionality on there.
Do you have good connectivity when you run through the IMAP set up process? When you enter your details it tries to connect and verify that they are correct, so I wonder whether this is the delay/hang you're seeing?
massimax said:
Basically there are two main flaws which MUST be fixed by HTC!
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
Indeed have this issue with exchange 2003.. Just to bad.. It's so close to being perfect, but now I have do dig out my iphone again..
I've been in touch with HTC customer service. They don't see this as a bug, but agreed to open a feature request to allow 'download and trust certificate' aka TouchDown does..
not had any exchange issues on my desire with exchange 2007 or 2010 as of yet. really pleased with the email client actually, works a lot better than my n97 one did!
Hi,
I'm having some problems with default Mail application of Android under HTC Desire for sending mails through my personal mail server.
I host my own mail server with SMTP Authentication but *only* with Android Mail application it seems to ignore username/password I provided under the account settings so no authenticated session is done on the mail server and this one reject the client because of this. SASL Authentication is properly working with other clients (Windows mobile pocket outlook, Thunderbird 2 or 3, Outlook ...etc)
Do you have such other similar experience/problem with SMTP Auth within Android 2.1 please ?
Thanks by advance,
laurent
Hi, i'm having the same problem using the corporate SMTP server (which works for everyone else). Might be a bug on the email app?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
hi !
thks for your reply, now i know that i'm not alone
I was afraid of this ... it could be a bug
I searched on Google about this problem but found no interesting entry anywhere about it like if nobody saw it ?!
Do you know if there is a sort of BugZilla for android OS please ? Maybe we could find an entry there or at least enter a new one if necessary ...
laurent
Hi, the email application belongs to the Sense, so HTC should fix it. The stock Android email app works (tested on a Samsung phone with the same SMTP server) but is not available on Desire.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Ok, thks for this information, sorry I was thinking this one was the default mail application from Android
so we have nothing to do other than waiting and cross our fingers that HTC release a fix asap ...
if you want the default android one, i ffound it on a post here somewhere....cant find it now though, but you can download it from http://rhedgehog.com/apk/email.apk
If someone can upload it to rapidshare or something (no access here at work) it'd be cool.
Edit: Oh by the way, have no issues with my server. Auth turned on, standard SMTP, SSL off. no idea what software my host is running on the server though.....
hi,
thks for your reply !
do u mean smtp auth is working properly for you ? if so can you give me firmware version of your htc desire please ?
thks
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
SMTP Auth is working fine for me with SSL, I use Runbox premium mail service.
I am running software version 1.15.405.4
1.15.110.11
Hi again,
Thks all for your informations, I also have 1.15.405.4 and so did some new tests with SSL enabled/selected this time and SMTP Auth is now working !
If I go back and disable SSL, I have no logs on my Postfix server-side about SMTP Auth and client is purely rejected.
By the way, for my curiosity I tried with the Android default Email application rhedgehog provided (thks) and with this one SMTP Auth is working with SSL selected or not ...
So, as a workaround, I finally kept SSL on but did not find yet the last word of this problem !?
@alebolic : maybe you should try with SSL on ...
laurent
lolomin said:
Hi,
I'm having some problems with default Mail application of Android under HTC Desire for sending mails through my personal mail server.
I host my own mail server with SMTP Authentication but *only* with Android Mail application it seems to ignore username/password I provided under the account settings so no authenticated session is done on the mail server and this one reject the client because of this. SASL Authentication is properly working with other clients (Windows mobile pocket outlook, Thunderbird 2 or 3, Outlook ...etc)
Do you have such other similar experience/problem with SMTP Auth within Android 2.1 please ?
Thanks by advance,
laurent
Click to expand...
Click to collapse
I have a Samsung Vibrant Galaxy S on t Mobile. I have no pop3/smtp issues on all platforms and devices including my Blackberry 8520, 9700, and Pearl. I have two POP3/SMTP accounts that I need email to send and reviece from constantly allday. Sinc eI bought my Android phone I have had nothing but issues on both the defaul internal client and with apps like K9 for example.
Whether I am rooted or not, fresh reboot or after it has been on or idle, smtp always fails a few days after adding account and POP3 works occasionally. I have tested full and as needed syncing, other SSL ports and etc other than the recomnmended and still pop3 is sporatic and SMTP fails frequesntly a few days after thet account are created in the phone. I had zero issues on my Blackberry, I just dont understand why these phones are giving so many people issues.
?? I am begining to wonder if everyones issue is a task killer killing an app that is needed and it is not opening when needed?
?? Is there a underliying push to make people use Gmail and apps instead of the phone?
It must be a base system issue because POP3/SMTP apps behave the same way. As everyone knows Gmail works fine always. My Yahoo! Mail app works perfect as well.
WA: I just use bookmarks I placed on my Home screen to access my mail via browser.
Not sure if it is relevant, I use a service called authsmtp for all my outgoings, and it is a little irritating when being set up on Android HTC Desire froyo. The first time it tries the access and says the host isn't responding, if you then say you have ssl it then produces a checkbox saying login required and you can enter a username/passw combo. After that it works.....
Seems like the requirement to let it know you have secure access isn't geared to the first attempt to set up.
Barry
Same problem here.
The HTC Desire Z mailclient does not support SMTP Auth with my mail server.
I checked on my mailserver to find the problem, but the phone does not try auth
at all.
Server says "220 ... ESMTP Sendmail.."
Phone sends "EHLO [..ip..]"
Server answers
"
250....
...
250-AUTH DIGEST-MD5 CRAM-MD5
...
"
Phone sends "QUIT"
The Phone shows "server does not support authentication".
BTW: this phone is the only client I tested with this bug. Working clients are: Thunderbird, iPhone, iPad, aso
It seems HTC mail does not support the provided Auth methods. If anyone of you has a working setup, could you please tell me which mailserver it is or tell me what auth method
would work ?
Have you tried authsmtp as I mentioned? They were aware of the original problem I had and they may well be able to fix the Z issue.
B
As much as I try I seem to be failing miserably. Tried by just opening Native email app and by going to home, settings, Accounts & Sync, Add Account, Exchange ActiveSync and am trying:
email & password, Next.
Domain left blank
username = email addy
password,
server = m.hotmail.com
both SSL boxes ticked,
but I keep getting:
Setup could not finish
Cannot connect to server.
Im going out of my mind now!
Actually a friend of mine was trying that with his Arc but no success.. seems working fine with POP3 for some reason ... wish I could help
I am having the same problem...
That's interesting, has anybody actually had any success connecting to any exchange activesync server using the arc? I only have access to hotmail's exchange, but this works fine on touchdown, just not the native app...
ronniecross said:
That's interesting, has anybody actually had any success connecting to any exchange activesync server using the arc? I only have access to hotmail's exchange, but this works fine on touchdown, just not the native app...
Click to expand...
Click to collapse
I'm connected to my University's exchange server (hosted on the Hotmail cloud) and it works fine. Make sure to use your full email address for your username.
I am also having the same problem. Strange.
Sent from my LT15i using XDA Premium App
Was able to set up hotmail at the first try.
as for Exchange, I don't know - because I don't use it.
I have just tweeted se. Will have to see what they come back with.
Just set up a hotmail account too. Works without a hitch.
I want to set hotmail up with PUSH email... not PULL(POP3) which way I can set it up...
I use enhanced email apply and exchange (push) and footprint set up fine.
Wish it had more ram or a way to permanently kill tasks until required.
Sent from my LT15i using XDA App
I'm using the default mail client to connect to my corporate exchange server via activesync. No problems at all. Exchange Server 2003 though. Don't have 2007 or higher to test on.
SE-Naz said:
I want to set hotmail up with PUSH email... not PULL(POP3) which way I can set it up...
Click to expand...
Click to collapse
I don't think Hotmail supports that. Unless you know of some plan where MS charges you money.
Rashkae said:
I don't think Hotmail supports that. Unless you know of some plan where MS charges you money.
Click to expand...
Click to collapse
It does. Microsoft started supporting it a little while ago. Only seems to work with mobile phones atm, ie android, apple etc. It doesnt seem to work with outlook without that hotmail connector.
This is what I received back from SE earlier this morning.
'@Gavilaaar To set this up, you would need to contact Hotmail to obtain the correct server settings you require.'
Anyone wanna laugh with me???
Is that possible to sync Hotmail Calendar with Arc?
Gavilaaar said:
This is what I received back from SE earlier this morning.
'@Gavilaaar To set this up, you would need to contact Hotmail to obtain the correct server settings you require.'
Anyone wanna laugh with me???
Click to expand...
Click to collapse
Why? They're right... It's not SE's job to set you up with Hotmail.
Did you look elsewhere online?
Microsoft adds Hotmail ActiveSync support for iPad, iPhone but not yet Android
http://www.zdnet.com/blog/microsoft...port-for-ipad-iphone-but-not-yet-android/7251
So AFAIK it's not yet officially supported by MS, but you can give it a shot.
My school email server runs on the hotmail cloud (I can access it via hotmail.com) and it works.
But basic hotmail doesn't.
FYI... A quick google search found many threads recommending "better mail client" (free on the market) for this task. Seems to work.
This too:
http://www.thesearethedroids.com/20...mail-mail-calendar-and-contacts-with-android/
Note the "\"
Rashkae said:
Why? They're right... It's not SE's job to set you up with Hotmail.
Did you look elsewhere online?
Microsoft adds Hotmail ActiveSync support for iPad, iPhone but not yet Android
http://www.zdnet.com/blog/microsoft...port-for-ipad-iphone-but-not-yet-android/7251
So AFAIK it's not yet officially supported by MS, but you can give it a shot.
My school email server runs on the hotmail cloud (I can access it via hotmail.com) and it works.
But basic hotmail doesn't.
Click to expand...
Click to collapse
To be fair, I did have a major bounce around the web after I tweeted SE and found the same information as you.
What I was asking them was why hotmail wasn't working with the stock email client but working with others. And that was the reply.
Help!
I'm having issues connecting my work emails to my phone. Our IT department says that android phones don't support the necessary policies to gain access. iPhones can connect no problem. And oddly Samsung Galaxy S3 is an enterprise ready phone it also works. Seeing how the Galaxy S3 works. I assume that the Galaxy Nexus also has the capability to work if I port the email.apk from the S3?
I ask because I want native support. (i.e. calendar sync, contacts, etc...) I'm using k-9 for now just for the emails. Let me know if anyone has any ideas. Thank!!!
Can you explain more? Are you unable to reach the server? Are you sure you have the correct server address? Do you have Active Sync enabled for your account on Exchange? I sync with Exchange 2007 with no problems.
The problem is I keep getting incorrect username password errors. And when I consulted with our IT department they explained to me it wasn't because I inputted anything in wrong. It was because there are certain Microsoft Exchange security policies that android doesn't support natively.
Sent from my Galaxy Nexus using Tapatalk 2
I don't think that's correct. What's the policy they are enforcing that Android doesn't support?
What ver. of Exchange are you on?
Exact Issue I am facing too . My pl can connect via his Iphone 4 but not me... Never it gets connected.
deepayanneogi said:
Exact Issue I am facing too . My pl can connect via his Iphone 4 but not me... Never it gets connected.
Click to expand...
Click to collapse
What version of Exchange? What policy isn't supported?
2010 exchange , Cannot connect simply on giving credentials.
I've never had a problem. Enter my domain\username and password and the server URL which is different from what it defaults to and I'm good.
Edit: Looks like it might be non-provisional devices?
Issue 2.1 - Failures to provision and synchronize with Android OS
Exchange ActiveSync policies can cause provisioning and synchronization to fail when the devices are customized. Devices are not provisioned if a policy that exceeds these limitations is applied to the users of these devices. This issue is discussed in comment 9 from the following post on the Google Android forum:
http://code.google.com/p/android/issues/detail?id=9426
Edit: Maybe get them to create a new policy for you. Should only take them a second.
Another alternative would be to use an app like TouchDown, it would also provide the added bonus of seperating your e-mail from your phone. If a pin is enforced, it's enforced in touchdown, not the whole phone. a remote wipe only kills touchdown, not the whole phone.. etc.
It's a bit pricey, but very worth it.
deepayanneogi said:
2010 exchange , Cannot connect simply on giving credentials.
Click to expand...
Click to collapse
I use exchange 2010 no problem, and I just migrated a customer to exchange 2010 with a mixed iPhone/Android environment. If it's an authentication issue there are a couple of things to try:
-In the username make sure the format is DOMAIN\Username. So if your domain is ABC and your username is jsmith - it would be "ABC\jsmith" without the quotes.
-Make sure the servername is correct (i.e.: is the fqdn that can be resolved from 3G or from Wifi internally/externally - a lot of folks don't setup the correct DNS internally and mail.company.com may resolve to their website or something).
-Try checking/unchecking Use SSL, and Accept all SSL certificates. Using SSL is always best and Exchange 2010 requires it by default if I'm not mistaken, but unless you've got a trusted SSL certificate installed on the server you may have a problem...but nothing that can't be overcome by this.
-I'm assuming your user is allowed to use a mobile device since your IT person is troubleshooting.
Microsoft are launching their new outlook.com service today.
I got carried away and stupidly converted my hotmail.com account to outlook.com account.
Now I can't sync my phone with the new outlook.com service. (I can login with but it doesn't sync)
Worse, I stupidly deleted my hotmail.com account on phone trying to sync with the new outlook account.
Now all my hotmail based contacts on htc one x is gone, and I am not even sure if I will get it back even if I can sync to this new outlook account. Have no idea how it HTC sense store the phone contact data on hotmail.
One other thing, I am in China at the moment.(i can access to outlook.com without VPN)
Anyone got any solution or insight?
zpingw said:
Microsoft are launching their new outlook.com service today.
I got carried away and stupidly converted my hotmail.com account to outlook.com account.
Now I can't sync my phone with the new outlook.com service. (I can login with but it doesn't sync)
Worse, I stupidly deleted my hotmail.com account on phone trying to sync with the new outlook account.
Now all my hotmail based contacts on htc one x is gone, and I am not even sure if I will get it back even if I can sync to this new outlook account. Have no idea how it HTC sense store the phone contact data on hotmail.
One other thing, I am in China at the moment.(i can access to outlook.com without VPN)
Anyone got any solution or insight?
Click to expand...
Click to collapse
Try setting up an ActiveSync account for it in the stock e-mail app. Here's a link to the instructions. It's for WM and iPhone but the settings are the same.
http://help.outlook.com/en-gb/140/bb896613.aspx
Unable to sync Active Sync
I jst bought a X and out of the box i was tying to se my Active Sync and it says : Sorry try after some time. Yesterday i was using Desire S and everything seemed normal.
Is this a MS related problem r problem with my device.
Also when i trying to set email it says Authentication Failed. on Gmail and Yahoo.
Stock Rom
Stock Email App
Please help cause without contacts i am lost
Well got the same problem, but mine with calender on exchange, no solutions found so I bought touchdown to handle all exchange need.
Sent from my HTC One X using Tapatalk 2
M.hotmail.com is the server
Enter email full - [email protected] to sync
finesse said:
M.hotmail.com is the server
Enter email full - [email protected] to sync
Click to expand...
Click to collapse
I was able to configure the new Outlook.com with the settings that I posted here...
gizmocanada.com/2012/08/outlook-com-and-the-htc-one-x-samsung-galaxy-siii-or-asus-transformer-pad-infinity/
I used snt-m.hotmail.com for server address
The documentation also mentions m.outlook.com for the server. Didn't test it yet.
Envoyé depuis mon HTC One X avec Tapatalk
I switched to the Outlook.com site, but I've left my address as @hotmail.com so no issues for me (other than the website not working in Chrome).
Hi
I switched as well before I knew what I was doing
I could get Exchange Active Sync working again by removing it and adding back using my new outlook.com email address.
The instructions are to use m.outlook.com, this connects but fails to validate credentials, perhaps it takes a while to move over. Using m.hotmail.com authenticates okay but sync'ing doesn't work, the same problem a lot of us have had for a couple of months. Using snt-m.hotmail.com and it is syncing again.
Interestingly using the emulator running 4.0.4, then m.hotmail.com works fine from there, so pointing to the issue that the HTC One X Exchange app isn't working with the redirect correctly, hence needing to short circuit in my case to snt-m.hotmail.com. Using m.outlook.com doesn't work from the emulator either, fails with invalid username/password.
Regards
Phil
Hi, I tried the snt-m.hotmail.com but I still can't get mine to sync too! Always gives me an error in syncing (the red sync icon). When I tried to connect my hotmail on my bro's android 2.3 HTC Rhyme.. Everything works!
Do you guys have other ways to solve this problem?
I've installed hotmail app, it syncs all..
But I'm not able to create new contact on ur phone in hotmail.
Even I'm.waiting for outlook sync in the mean while
All is working as expected on 2.15 based roms
MickyMax said:
All is working as expected on 2.15 based roms
Click to expand...
Click to collapse
U mean CFW right after root. ?
santoshrane said:
U mean CFW right after root. ?
Click to expand...
Click to collapse
I flashed ARHD 8.1.0 custom rom: http://forum.xda-developers.com/showthread.php?t=1562603
Requiring exchange domain name
Its asking me for an exchange server. I don't have a domain so what am I supposed to put in there? Or are you guys using something other than active sync?
I'm using the default mail app on my HTC one x (global) ICS 4.0.3
Thanks.
The Activesync sync didn't work for me. But try it
M.hotmail.com as domain
santoshrane said:
The Activesync sync didn't work for me. But try it
M.hotmail.com as domain
Click to expand...
Click to collapse
Use blank domain and full email address for login.