HTC Sync 3.0 & Windows 7 - no device connected - Desire General

Hi all,
Has anyone got the new HTC Sync 3.0.5387 working on Windows 7 PCs?
I get "Connected" on the phone screen.
I get a "->" connected logo on the task bar on W7.
... but when I open the main HTC Sync app window on the PC it says "no device connected"
Any known fix?

Works fine on mine - reinstall the drivers?

sbdags said:
Works fine on mine - reinstall the drivers?
Click to expand...
Click to collapse
Tried it on both my PC and Laptop. Same result. ;(
I uninstalled all HTC apps and rebooted before installing the V3 HTC Sync.
I also tried installing V3 on an XP Virtual Machine, and it works fine on that).

Try using a different USB port, such as the ones on the back of your PC. That's what I had to do.

Ehm...isn't 3.0 for Wildfire only?

SavageCore said:
Try using a different USB port, such as the ones on the back of your PC. That's what I had to do.
Click to expand...
Click to collapse
No luck I'm afraid, but thanks anyway. I think having the previous V2 HTC Sync installed previously has left something behind, despite full uninstall/reboot.
I am now attempting to use HTC Sync 3 with Windows 7 XP Mode VM - will let you know how I get on.

ruleamsterdam said:
Ehm...isn't 3.0 for Wildfire only?
Click to expand...
Click to collapse
Officially, perhaps yes. However, if I install in on an XP (Virtual Machine) it finds my Desire and works fine.

Sometimes you will have to turn on "USB Debugging" under Settings -> Applications -> Development for HTC Sync to work for the first time, you can then turn it off if you wish afterwards.

I am using HTC sync 3 and it works ok, you just need to turn off the USB debugging and you will be ok.

If this is for the Wildfire only, why would you bother? Wouldn't it just be a slightly bloated version of the old (officially Desire-compatible) one?

dereck66 said:
Sometimes you will have to turn on "USB Debugging" under Settings -> Applications -> Development for HTC Sync to work for the first time, you can then turn it off if you wish afterwards.
Click to expand...
Click to collapse
If I turn USB Debugging off, it just turns itself back on next time I connect the phone. Still not working for me on W7, but OK in a Windows XP Mode VM.
When connected to Windows 7, the handset screen says "Synchronisation Status: Connected", but HTC Sync applet shows "No Device connected".
I can see 3 tasks in task manager: adb.exe, HTC.exe, and htcUPCTLoader
eham said:
If this is for the Wildfire only, why would you bother? Wouldn't it just be a slightly bloated version of the old (officially Desire-compatible) one?
Click to expand...
Click to collapse
HTC Sync 3.x allows significantly better selection of what gets synchronised, and also provides iTunes integration/sync.
Anyhow, most likely HTC will roll out V3 for all their handsets in time, so I can either fix the problem now or later.
Either way, it's not working for me on my Windows 7 - on 2 PCs. Both PCs have had old V2 HTC Sync installed prior to V3.

If it is only for the Wildfire, why is the default disconnected phone image a Hero?

neowlchaz said:
If it is only for the Wildfire, why is the default disconnected phone image a Hero?
Click to expand...
Click to collapse
When HTCSync connects correctly in Windows XP Mode VM, the picure of a Desire is shown in the app window.
This program may only currently be downloadable from the Wildfire support area, but it's definitly NOT only working for that model.

When I tried v3 with Win 7 x64 it wouldn't work properly until I ran it with Administrator settings.

crfrank said:
When I tried v3 with Win 7 x64 it wouldn't work properly until I ran it with Administrator settings.
Click to expand...
Click to collapse
Tried that, and also tried compatibility mode for both XP and Vista... but thanks for the suggestions everyone...
I think I will just have to live with the XP Mode VM app, which works fine, albeit more slowly than a host-OS install.

I have a Windows 7 laptop and it connects without even running in compatibilty mode or as administrator. I can even sync!
Only problem is I don't see any Itunes playlists when I select to sync with Itunes, anyone of you have Itnues playlist showing? Do they sync ok? I moved my Itunes database (to get it out of my documents) and maybe that is the problem?

Works fine for me, and I can sync itunes playlists.
Sent from my HTC Desire using XDA App

I have HTC sync 3 on my Windows 7 64bits, it's work but i have to wait long time before phone be recognize. On Vista 64bits it's recognized immediately.
Sent from my HTC Desire using XDA App

dezborders said:
No luck I'm afraid, but thanks anyway. I think having the previous V2 HTC Sync installed previously has left something behind, despite full uninstall/reboot.
I am now attempting to use HTC Sync 3 with Windows 7 XP Mode VM - will let you know how I get on.
Click to expand...
Click to collapse
I had v2 before I updated to v3. It's working fine.
The only difference is I didn't uninstall my v2. I just put v3 on top of it. When I connected my phone, I could see Windows7 immediately looked for the driver and installed it.
I thought the installer would warn me about v2 and aks me to uninstall it, but nop it just went ahead. Now whenever I boot up the v3 is loaded automatically.

pehkblui said:
I had v2 before I updated to v3. It's working fine.
The only difference is I didn't uninstall my v2. I just put v3 on top of it. When I connected my phone, I could see Windows7 immediately looked for the driver and installed it.
I thought the installer would warn me about v2 and aks me to uninstall it, but nop it just went ahead. Now whenever I boot up the v3 is loaded automatically.
Click to expand...
Click to collapse
I had V2 prior to installing V3. On one PC I ununstalled V2 before installing V3, and on the other I didn't - I just installed V3 without touching V2.
Unfortunately, on both PC's the phone screen says "connected" on the handset Sync menu, and the HTCSync3 UI also automatically pops on on the PC, but says "no device connected".
Thanks to everyone for suggestions. For now, I will just have to stick with my W7 XP Mode VM application install, which works fine.

Related

WMDC on Windows 7 RC1

WMDC was working fine for me until I upgraded to RC1 of Windows 7. It did tell me as I upgraded that WMDC wasn't compatible. The only thing I have installed which isn't in fact. Windows own mobile device centre is the only thing not compatible that I had!?!?!?
Anyway, I guess I'll try a reinstall, but does anyone know how I can get it WMDC working again?
(I'm using Dutty's 3.3 and W7 RC1 64bit)
Hi. Now I'm using Windows 7 Ultimate RC Evaulation copy. Build 7100 and everything is working fine. Even rom upgrades working with no poroblem.
hey guys - I'm using RC1 too but the 64-bit - never tried to use it to flash my device though (dual boot with XP)
its the last piece of the puzzle I need in order to migrate completely to W7 and wave goodbye to WinXP.
can you both confirm which versions you are using please? and if 64-bit did you have to install the vista 64-bit driver found on these forums or did it work 'straight out of the box'?
thanks
I have 32-bit version of Windows 7 RC. I just connect mine HTC TOUCH HD to PC and Windows install the drivers and Windows Mobile Device Center install automaticly. Now everything is working. cheers
As I said, I have 64 bit and WMDC wont even start for me
I have Win 7 RC1 64bits, and Duttys HD V2,4
You need to uncheck Enable faster data sync in Settings/Connections/USB to PC..
That dit the trick for me...
Hi! I have 2 notebooks, one with win7 rc1-32bits, the other with win7 rc1-64 bits. I connect my Touch HD on both, succesfully.
Htc Touch HD Aka Blackstone
Windows 7 RC (Build7100)
Everything works GREAT!!!
Flashing, synchronizing!
Must be your config
Windows 7 RC x64 here, can flash without problems, after downgrading HTC-USB drivers to active sync drivers
Windows 7 here X6. Everything works perfect
I'm using Windows 7 RC1 64BIT without any problem.
Have you upgraded from Windows 7 Beta to the RC?
Than you must uninstal WMDC before. After the upgradeprocess reinstall WMCD again.
krillesbox said:
I have Win 7 RC1 64bits, and Duttys HD V2,4
You need to uncheck Enable faster data sync in Settings/Connections/USB to PC..
That dit the trick for me...
Click to expand...
Click to collapse
This fixed it for me. Thanks
You shouldn't need to disable faster data connections. The reason that this method works is that it detects a new device and installs new drivers.
There are a few things to do, I am not sure which in particular does it, but I'vbe upgraded Windows 7 many times and some combination has always worked.
Reinstall WMDC 7.1
Manage partnerships and delete them all.
When you plug in your phone go to device manager, find your phone (if faster data connections is shown, it will be listed as a portable device and a Lan connection)
click "uninstall" on these items, and delete drivers if this option is available.
unplug phone. Wait
Plug it back in.
Let it install drivers
If this still doesn't work. Click on the devices (network connection and portable device) selelct "upgrade drivers" on each, searching the internet.
You shouldn't need to disable faster data connections. The reason that this method works is that it detects a new device and installs new drivers.
There are a few things to do, I am not sure which in particular does it, but I'vbe upgraded Windows 7 many times and some combination has always worked.
Reinstall WMDC 7.1
Manage partnerships and delete them all.
When you plug in your phone go to device manager, find your phone (if faster data connections is shown, it will be listed as a portable device and a Lan connection)
click "uninstall" on these items, and delete drivers if this option is available.
unplug phone. Wait
Plug it back in.
Let it install drivers
If this still doesn't work. Click on the devices (network connection and portable device) selelct "upgrade drivers" on each, searching the internet.
To be honest, now it works I'm not going to mess with it unless I have to. Will it be a slower transfer to the HD?
Hi all,
I had similar trouble with Windows 7 RC, however I followed the instructions posted at: http://capitalhead.com/articles/ena...synchronization-on-windows-7-x64-and-x86.aspx and that did the trick.
If I'm not mistaken, Windows 7 is supposed to download WMDC automatically, however it never did that for me. Hope it helps someone else.
Mike
w7-64bit RC1 here....
WMDC works fine (stock install) - use it both at home and at work, and i flash by renaming and copying rom image to SDcard\blacimg.nhb
Unistall
Try to uninstall WMDC and download and install another one from the internet! It work for me and i had the same problem...
W7 and Blackstone here. Flashing Syncing ... works great.
I know this thread is old but I am having this problem and none of the suggestions I have found out on the internet have solved it. I am basically having the same issue as most people in this thread have had but the REAL problem is that Windows Mobile Device Center will NOT install no matter what I try. I run the setup for it and it looks fine until it gets to 1 second left on the progress bar. Then it sits...and sits...and sits...until finally the bar rolls backward and the installation quits. No error messages, no nothing and no WMDC. I am running Win7RC x64. I will never get syncing working if I can't get WMDC actually installed in the first place. I did look in the event log and it seems there is an error related to VSS every time I attempt an install on this app. Anyone have any ideas?

HELP!!!!Problem with HTC sync on windows 7

Hi all
i just received my htc desire today
i cant get the phone to work with HTC sync 2.0.25
it tries to connect but each time end up disconnected
ive tried all the htc driver 32 but etc
still nothing
i need it to work with outlook contacts and calendar
soembdy please help!!!
Desire uses 2.0.28 it is on root of SD card
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
had no issues with my W7 x64 Ultimate laptop and drivers - installed first time using HTCSync on the SD card
kasonne said:
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
Click to expand...
Click to collapse
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
in each section of this forum..i find the same question, whoever gets a new phone..come here ask HTC SYNC & WIN7
kinda funny
tickmaster said:
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
Click to expand...
Click to collapse
No I did notice that and that what I used and if you read point out. I was simply giving a piece of advice that worked for me in with the problem that I had.
It works fine on win7 x64, never tried on 32 but i assume its the same.
I posted a download link if you were like me and a few others whom deleted it by mistake. I was lucky i have two HTC Desires so fished the software of the other SD:
http://forum.xda-developers.com/showthread.php?t=661397
When you install the software it asks to restart i think, you dont realyl need to do this. When you connect your phone it will detect device etc, install drivers. Once done disconnect the phone from computer for a second o two and then reconnect it, this time the HTC sync should appear on your phone. IF you do not select htc sync it will not appear as connected in the htc sync software.
Thanks for the driver link, i didn't find them on the htc site, well i thought win7 would download them automatically just like any other device i've connected to it.
w/e now i can use my outlook contacts and calendar thanks again.
EDIT:
Don't know with older versions but with latest HTC Sync 2.0.28 that's in your phone SD you don't need those drivers.
On my Windows 7 64bit when i plugged the phone a driver installation error pop'd, so i removed the sd card, inserted it in a card reader, copy'd the app on my pc and installed the htc app manually. After the installation i tried again but windows gave me the same driver error, so i just started from scratch.
Unistalled htc sync, reboot, reinstalled it, reboot, plugged in the phone in htc sync and it worked
So probably you've to first install HTC Sync then plug the phone in HTC Sync mode to get it installed correctly.
EDIT 2:
Ok nothing again...
After the first sync i unplugged the phone, now if i try to replug it i get the same driver error and the device can't be recognized. Meh i really don't know what to do.
EDIT 3:
This just sounds retarded, i plugged the htc cable directly on the back of my pc w/o using an extension cable and now it works flawlessly. Gonna play around with it more to see if that's really the problem.
hTC Sync PC Connection Issues
hTC Sync PC Connection Issues
If your hTC device (mines the new hTC Desire “Bravo”)
has connection issues with your PC – You will receive an
error message on you hTC device saying PC not found etc.
Simply check to see if you have your hTC device plugged
into a USB2 port and not the older USB1.1 port … Vista+
should have atleast 1 / 2 USB2 ports. I have 8 ports on the
rear of my PC and 2 on the front. I had connection issues,
but discovered the 2 ports on the front are USB1.1 and
norrowed down the USB2 port which was on the rear of my
PC! Plug your hTC device cable into the USB2 port (may
need trial & error to find the port, but you can check to see
if you have a USB2 port, by looking in your
DEVICE MANAGER on your PC. Open the hTC Sync
programme and then plug the cable into your phone. Select
hTC Sync on your device to do a Sync or select Disk Drive
on your device to transfer music, pics, etc. Any problems
feel free to contact me @ [email protected]
Press F8 when you start windows
Select the option that alows 3rd party drivers
and then let it boot into windows...
I think once you are in there is an option to allow 3rd party drivers.
Evan if teh drivers are from microsoft win 7 will do the same thing... odd but It's theer for a reason !
Sorry I hope this is not off topic and I don't want to hijack the thread but the people using laptops can they check if the laptop will go into hibernation mode with HTC sync installed. My XP netbook wont hibernate and I have to uninstall it after every time I use it, just want to check if it is a driver conflict with my netbook or a generic problem with HTC Sync.
Hey, glad I found this thread. I have been having trouble with HTC Sync from the outset. I have an unmodified Evo with 2.2 and an Asus netbook with Windows7 Starter. I was wondering if it might be the W7 Starter being limited in some way, but it sounds like the problem is across the board. I have managed to sync a couple of times but the phone and computer don't seem to recognize each other reliably. Right now the only thing the phone will do is accept a charge from the computer. Occasionally the computer will recognize the phone enough to install the driver but that's it. Anybody have any new news on this one?
Install HTC Sync 3.0.5387.
Works VERY good!
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
+1 for this one. No issues at all even HTC says Desire is not supported but it works well. Tested iTunes sync and application installation.
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
I have still a problem updating the drivers and get the sync to work. :s Been trying all day. Windows 7 64 bit here

[Q] Desire HD / HTC Sync 3 doesn't work with Win 7 Ultimate x64?

so is this really a damn point that HTC has problems with it?
my system (win7 ultimate x64) cannot connect to the DHD with HTC Sync 3.0.5481 (wildfire edition).
i tried it so much times. again and again. deleted all drivers, installed it again. nothing.
if i press SYNC-mode when i connect my dhd to my pc, nothing happens.
wrong, there is something happen: there is an "android phone" in my hardware-folder...
but the drivers are WRONG! now, how can i get the REAL drivers, and HOW can i get this work.
the DHD is a very great phone, and i NEED to sync my outlook... this is necessairy!
thanks for tips and tricks.
cheers from switzerland!
Don't know about win7 64bit but I use Soocial to sync my contacts over various accounts and it will also sync to Outlook. No solution to calendar or other things tho so sorry
http://www.soocial.com/
Works fine for me on Win7 x64, I just downloaded the sync software from HTC, Installed, Plugged phone in and it worked.
Same here. Win 7 x64. Works fine.
I'm using it also on my x64 Win-7. I've downloaded the drivers from the HTC-site and it just works. I've tried it on my 'old' laptop, and last week at the new laptop I bought and on both it just works the first time.
Try to uninstall all the drivers, then download HTC Sync from the HTC-site and first install the software, then connect your phone. Hopefully that works!
From a fresh install on a machine that hasn't ever seen HTC Sync. Tried to install 3.0. Doesn't detect my HTC Desire. Tried rebooting, unistall/reinstall. I think the new version is bugged. Maybe if previous versions where installed it might work.
Not sure if it's relevant, but I had to disable my antivirus while installing HTC Sync on my Win7 x64 machine.
A lot of software says that, and I usually ignore it with no ill effects, but in this case it really did make a difference. The drivers didn't load correctly until I disabled the antivirus during installation.
So if you didn't disable your AV, it might be worth uninstalling HTC SYnc, disabling your AV, and reinstalling, to see if that makes a difference.
What version of MS Office are you using? I had kind of the same problem (win 7 x64), using office 2010 64 bit. I reinstalled office as 32 bit, and now it works fine..
I used the Sync that came on the SD card of DHD and it worked perfectly fine...i was able to Sync with Outlook etc., I also used to have a Previous version of Sync for Tattoo...that didn't have any impact...
In this case , i think the problem is because of the Wildfire Sync version. Try installing from the SD card, that works like a charm
cheers
KK
works for me. using win 7 ultimate (64bit)
must full charged before connect to laptop!
problem with HTC Desire HD, if connect to laptop, it charge and perhaps use more than 500mA (charger is 1A!!) and laptop can't recognize DesireHD, just display unknow periph.
After full charged, and green led, disconnect and immedialtly connect, and HTC sync work.
Working fine here on Win 7 Ultimate 64Bit.
As another poster mentioned, you will not be able to sync with 64bit version of Outlook so please ensure you are using the 32Bit version.
PS I downloaded and installed the latest version of HTC Sync from HTC's website.

Why HTC Sync Manager is not working in WINDOWS 8????????

Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
maybe nobody has released drivers yet
glukosio said:
maybe nobody has released drivers yet
Click to expand...
Click to collapse
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
no, they're 2 different OS and they need different drivers for working... some drivers working on both, other nope.
Hmmm.... Anyways thanks a lot for the response.
aLcHy09 said:
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
Click to expand...
Click to collapse
Compatibility mode force your OS to run the application with windows 7 frameworks and dlls, not the drivers, so any application that needs hardware drivers won't work on 8... And of course since it is still a beta version (RC actually) and not released yet, nobody at HTC cares about the drivers
Thats too bad.... Wanted the Sync software so that I can take a backup of everything on the phone...
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
It still fails for me
Flame0n said:
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
Click to expand...
Click to collapse
My phone shows connecting, then disconnected. HTC sync thinks it started to sync, but just hangs. Windows 8 was released to manufacturing months ago. I wish HTC would fix this.
Has anyone been able to sync the One X to HTC sync on Windows 8 x64?
Works fine here, WIndows 8 64-bit, installed normally and it worked
tomascus said:
Works fine here, WIndows 8 64-bit, installed normally and it worked
Click to expand...
Click to collapse
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Just wait for HTC to release a new version which is confirmed to work on Windows 8
DonS said:
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Click to expand...
Click to collapse
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
SkuzeeII said:
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
Click to expand...
Click to collapse
I've tried on both USB 3.0 and USB 2.0 ports with the same result. The HTC sync device appears in Device Manager, the phone says trying to connect to HTC sync, but HTC Sync shows nothing at all.
Its like there is something new in Windows 8 that is connecting the device to some other application.
Same problem
aLcHy09 said:
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
Click to expand...
Click to collapse
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
rspprodinc said:
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
Click to expand...
Click to collapse
Actually, Windows 8 beta builds have been available for nearly a year. HTC should have been testing HTC Sync with Windows 8 months ago and released an updated version by now. In fact, if they had written it correctly in the first place, it wouldn't have this issue. I have hundreds of other programs that didn't have any issues with Windows 8. Windows 8 uses the same driver model as Windows 7. the only difference for drivers is that Windows 7 would prompt to install and unsigned driver and Windows 8 won't install unsighned drivers at all unless you boot with advanced options and tell it to allow the installation of unsigned drivers. I don't know what HTC is doing, but the driver doesn't automatically install, but I can install it manually. Even with the driver installed, it doesn't connect.
I have been running Windows 8 for many months and there are very few programs that don't work correctly. Unfortunately, HTC Sync is one of the two programs I cannot seem to get to work.
HTC Sync Manager Windows 8
Hi, I tried to install Sync Manager on my W8 os. I could not even accept the terms & conditions. I then phoned the international customer care line speaking to INNA. I also replied to HTC's email and received a reply from JAMES whereby BOTH replied that HTC Sync Manager is not compatible with Windows 8 and both suggested I use Windows XP or 7.
Needless to say that it cannot be acceptable for any manufacturer to offer such a solution or reply.
I then opened Mozilla Firefox browser instead of Windows Explorer, HTC.com, Sync Manager and was able to download the program with no hassle.
I then run the program on my Windows 8 and it worked perfect.
I would suggest HTC train, replace or appoint innovative support staff that know what they do and that do justice to their wonderful products.
Hope this help those who battle with Sync & W8.
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.
stfu
BenPope said:
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.[/QUOTE
Click to expand...
Click to collapse
New drivers available on HTC website with htc drivers v4.xx , works on windows 8 (not sure if requires compa. mode or not)

[Q] Internet pass through, HTC sync not working on HTC One X after Jelly Bean update

Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
jfdfbc said:
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
Click to expand...
Click to collapse
Install latest HTC sync manager from HTC website
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Yes installed latest HTC Sync Manager however problem still persists.
man do you use win xp or win 7 ? if you are using win 7 you should have no difficulties installing the drivers and the latest htc sync manager.
Here is the link for the latest sync manager anyways : http://www.htc.com/www/software/htc-sync-manager/download/
My question is not about HTC sync manager.
I was able to connect to Internet-pass through with I was using ICS 4.0.4, after upgrading to JB I'm unable to connect to Internet pass through.
The error which I get is latest HTC sync application is not installed, I'm not talking about HTC sync manager here.
I've installed HTC sync application Version: 3.3.10
However this is not getting detected in my HTC One X ... I've also Installed MTP device driver...
I used Windows 8..when the problem occured, I downloaded the latest HTC Sync for HTC One X, which is 3.3.17..
But unfortunately the HTC Driver Installer that included was failed to be installed..
So I took a radical move, I reinstall my Windows 8..and tried to reinstall HTC Sync..
wal-lah, the HTC Driver Installer was installed successfully..
And the best of all I can use Internet Pass-through again! Cheers to my office internet speed, 1gbps..
I'm also on JB ROM right now..hope this will help you..
I have the same problem any solution guys?
Mine works perfectly well /: Windows 7 64-bit, latest Sync manager.
Same problem, phone is not detected in newest HTC Sync.
When I first plugged my phone in I didn't have Sync installed, I just wanted to copy some files on the phone. Even though Windows 7 popups said that driver installation failed, the phone showed up in file explorer and worked.
I am guessing I should somehow return everything to the state before I plugged the phone in, but how do I do that?
Cant pass through Internet
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
BabyTasmania said:
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
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I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Jamesch said:
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
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Click to collapse
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Sync Manager installation and Dell Laptop
jakedilla said:
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Click to expand...
Click to collapse
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
vijayendra16 said:
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
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I'm facing the same issue.
Did anyone checked the same after JB update?
I use Win7 64 bits and have the same problem after the update to Android 4.1. Called HTC a few times but the are saying there is nothing wrong with the software but with my computer. I have to buy a new one according to them. Yeah, right. A 1500 euro I7 with 16gb ram.
I tried on sereval other computers and also the same problem. Maybe i have to buy new ones for them to.
Internet Pass-through HTC One X+_
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
iLawal said:
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
Click to expand...
Click to collapse
URL for drivers plz
Solutions provided by HTC international call centre: a) JB doesn't work with HTC Sync any more. Uninstall it and replace with HTC Sync Manager (http://www.htc.com/www/softwar... b) Internet pass through still available but buried in a new sub-menu: Settings/Wireless and Networks/More/Mobile network sharing/USB network setting/Internet pass-through.
This worked for me!
Hello,
I have HTC Desire X, and the same problem was with me,
May this help you, same as me
Disable USB Debugging
Select charging mode when popup appears
Now check Internet pass-through from Settings > More
I'm on win 7 x64 and was unable to make internet pass-through work even after installing the latest HTC Sync.
So, after doing an extensive search over the internet, I found a solution which worked for me.
I manually installed 32-bit driver for MTP device(displayed in device manager) from the htc sync folder in program files(x86)(filename: WPDMTPHW.INF)
and internet pass-through started working.
Hope this might help!!!

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