Question for those in new 4G areas - EVO 4G Q&A, Help & Troubleshooting

For those who are getting lit up with 4G, did you see a plummet in 3G speeds prior to launch?
The reason I ask is that I had a massive drop in service with my t-mo phone the two weeks prior to them turning up HSPA+, then like magic all was good. I have 4G less than 10 miles from me, and the three towers by my house are now pathetically slow for data.
I am hoping there is a correlation

Gonna go for one bump and I will drop this.

Admittedley yes, my 3G speeds went from 900KBps-1MBps to 300KBps-400KBps.
4G seems to be getting faster though.

Related

4G download Issues Today in Raleigh NC

I live in Raleigh, NC area and have been having some strange 4G experience. It was VERY slow today. Slower then 3g. i was getting great upload times, but slow download times.
I was right under the sprint towers.
I went to a sprint store and activated the 4G inside and got much better times.
Has anyone experienced this with their 4G? I asked the sprint people, but they were clueless. He just tried to sell me a overpriced charger.
I was downloading and updating the Damage Control Rom earlier and every time I turned on 4G the thing disconnected.
Since this phone is sooo much faster on 3G than my Hero or Curve before that, I'm still fine. Especially since my data is not capped.

3g data speeds on 9/20/2011...strange

Driving around and then hanging with a friend at a bar. Both of us were getting between 1100kbps and 1600kbps download on 3g as reported by speedtest.net. Our 4g was only getting 300-800kbps.
In the exact same location we usually get 50-250kbps on 3g and 6000-11000kbps on 4g.
Now I'm back home (8miles away) and back to the usual non-existent 4g and 20kbps 3g
SOmething is going on with the tower where I was. I'm thinking its part of the upgrades I've read about. Any of you seeing crazy 3g speeds? in normally slow areas?
I complained to sprint for a week about my horrible 3g signal at home and work. At the end my speeds at home went from .02 mbps to 1.5. Has to be a fluke but it's nice nonetheless. I still get horrible speeds at work.
Sent from my SPH-D710 using Tapatalk
What is your location?
Sent from my SPH-D710 using XDA App
This was in Visalia, Ca
I opened a ticket with Sprint about their horrible 3G speeds (100-200 kbps) during peak hours. Spoke to their advanced support who claimed that the towers I'm connecting to are functioning fine, but I strongly believe that Sprint's 3G network is not scaling up well with all the new Android users they've been adding lately.
I remember when the Touch Pro 2 was Sprint's top of the line device, their 3G data was pretty good.

Unusable 3G... Speeds are barely above dial-up.

I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
kdoggy said:
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
Click to expand...
Click to collapse
It is sad right?.....I been dealing with 50k-maybe break 100k for a long time in my area. That is just the way it is in "your area" at this time for 3G. Maybe when they start upgrading their tower things will get better. The reason I say it is their network "Area", is that I can go to San Antonio and 3g works great nice speed..etc., but every time I go back to my GF house in South Texas 4-5hrs away I can't break 100k download on 3g again that has been going on for 1yr or more.
There is a link floating around that will give you info on towers being upgraded.
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
Welcome to the club. I came from T-Mobile where I was enjoying download speeds that are 10x faster then I get now with Sprint's 3G.
4G in my area is not bad ~1MB/sec but I don't get it consistently..
3G upgrades are badly needed, the Sprint tower upgrade site says the towers in my area were already upgraded within the past 6 months, I'd hate to know what it was like before those upgrades..
Zorachus said:
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
Click to expand...
Click to collapse
LOL, I visited Chicago for 4 days over Veteran's Day and thought to myself "Wow, these speeds are awesome!" I was getting >1 MBit on 3G and 5-8 MBit on 4G in the center of town.
I live in Vegas and thought Chicago was at least twice as fast as here...
I hear you!
I live in the SLC area of Utah and came from T-mobile. With T-mobile I could get 1-3MB with a low 3G signal on my Vibrant, now on Sprint I get much lower than that with full 3G bars and WiMax is a joke in UT still..
Memphis Tn and I am getting speeds like the OP is getting. I have tried three modems and they are all the same. I am hoping it is due to something with Sprint going on right now. Before this weekend I was getting some where near 900 down and 400 up going over 1000 at times. This is really BAD.
Yeah it does suck. We have such a nice phone but its pretty much all data driven. I don't even like to usr y phone unless I can connect to wifi cause 3g is so slow. Sprint needs to do something fast. I can't take it.
Sent From My Evo Killer!!!
kdoggy said:
I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
Click to expand...
Click to collapse
It might be the towers.
network.sprint.com
Guess what me too lol. The tower I use from my house is less than 50 kbits anytime of the day no matter how close I am. And thats 3g not 1x.. Even better they say theres no tower upgrades planned and the tower functions just fine
Yet, everyone else with sprint here has the same results.
Sent from my SPH-D710 using xda premium
Just ran a speed test.net from around Allentown, PA. 5 bars, ping 86ms, 958kbps down, 701kbps up. Fairly typical for this area, however no 4G here. Generally I've had pretty good luck with 3G.
3g and 4g in SoCal..
Sent from my SPH-D710 using xda premium
I Get 2-3mbps on the down and 1-2mbps on the up here in Salem, NH and its a heavily populated area....Might just be your towers
I remember back when I was using an HTC Mogul and they first turned on EvDO Rev. A. I was getting maybe 600-800k/sec down and honestly that was fine. I would *still* be fine if I could get 600-800k down on 3g. The problem is that my speeds are now somewhere around 10-20k/sec down if speedtest.net is to be trusted. I broke my launch day Evo and upgraded to the e4gt about a week and a half ago. I hoped that would fix things but so far it's just as bad. I think the highest I've gotten on any speed test this past week is still under 50k/sec with more typical speeds around the 15-20k mark.
I just did a backup so I can restore this phone back to stock and stop by the Sprint store tonight. I'm curious as to their explanation. I'd also like to see if their demo units and personal units have this issue. Honestly if they can show me that it's a defective phone I will be thrilled because I am still in my 14 days and can have it swapped out. If it turns out to be a software bug endemic to the phone then I'm in a less pleasant spot. I could wait to see if the rumors of the new ICS build pan out and fix anything but by then I am past my 14-day window.
If I'm stuck waiting around for a newer phone down the line I might just have to suck it up and swap for an iPhone since I can sell it for more in 6-8 months. I just don't really want an iPhone. I use my girlfriend's and it's pretty well built but the screen is so tiny and I hate losing built in Google Talk, Nav, etc.
Freaking annoying.
I live in Aurora, CO and work in Broomfield, CO (approx 50 miles away). Between the two, I'm lucky if I'm able to get 350kbps down. Worst of all is the inconsistency. Connections drop constantly, making it impossible to stream music.
I remember when I first came to Sprint, I could stream music almost non-stop on my 700wx from the time I left my house till I got back home. Those days are loooooong gone.
I don't understand how Sprint stays in business with such a low speed 3G network. I also get VERY slow data in my area and was very close to leaving Sprint, but they offered me an airave, so I can now use my phone in my house. 90% of the time, the data speed is terrible anywhere I travel. I like to stream some music (foreign radios) on my way to and from work and it is terrible: constant buffering. I was tempted to switch to T-Mobile since they have great coverage in my area, still thinking about it...
Very frustrating!
Welcome to Sprint, the Now Our 3G is SCREWED Network.

4g/3g data connection

It seems whenever I don't have a 4g data connection, I'm not getting any data connection. Anyone else have this problem? When I'm in builldings I never get a data connection. Even when I'm outside I rarely get data connection unless it's a 4g spot. I know someone with a GN and side by side, he gets a connection at work while I have gray bars. Is this prevelant among most of you all? I'm on Verizon if that makes a difference.
Yes, I have this issue as well when I am at work but only when I have wifi turned on. With wifi on I get no 4g connection inside the building and the phone won't drop down to 3g, just gives me gray bars and no data. Manually switching from LTE/CDMA to CDMA restores my 3g data connection. Turning wifi off enables the LTE data connection. I assume it's trying to use the building's wifi network that I am not authenticated to for some reason. It's quite annoying and seems to be draining my battery.
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
jason.hamilton said:
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
Click to expand...
Click to collapse
Strange. I have excellent 3G and 4G signal in buildings, coming from Sprint I had non-existent data everywhere, especially indoors.
Just as an fyi. I went to Verizon to try to get a new phone. They told me my sim card was bad. I got the phone on the first day and they said they had issues with the first sim cards with the nexus. My wifes has the same problem.
New sim card, NO MORE connection issues. Yeah! Anyone else who has this issue might try this. I am now getting 3g and even 4g connections inside now.
ill go to the verizon store after work and switch sims. Just got it on 1/1. Ill go to a different verizon store to make sure its not a bad batch lol.
Wasnt the SIM card. Still getting crappy signal strength. I am going today and replacing the phone. If that doesnt work, i am going back to ATT skyrocket...
spencer88 said:
Strange. I have excellent 3G and 4G signal in buildings, coming from Sprint I had non-existent data everywhere, especially indoors.
Click to expand...
Click to collapse
In my office I get very weak to no 4G signal, so that the phone is constantly switching from weak 4G down to 3G and causing connection disruptions. I usually just disable LTE and use CDMA only mode to fix this. I have heard that a LTE signal should penetrate inside of buildings better, but apparently my workplace is almost impenetrable. We have a Verizon 3G repeater in the office or I would get no usable signal at all.
Spencer, what kind of speeds are you getting with LTE in the Columbia area? It seems like I got better speeds when I had my Rezound than I'm getting with my Galaxy Nexus.
jason.hamilton said:
My 4g reception sucks. I am rather disappointed. I canceled my ATT account and paid the ETF to switch to verizon for the GN. I am in plano tx which is in the Verizon LTE area and i dont get any signal except in a few spots on the highway. I work in Richardson, which is also in the LTE area, and i dont even have 3g in the building. I dont have any signal when i go deeper into the building away from the windows. I am running stock 4.0.2. I hope this gets better. I am already regretting dropping ATT.
Click to expand...
Click to collapse
I've had the exact opposite experience in Dallas. I switched from AT&T a year ago. I couldn't even make calls in my house. (I live in Lakewood) I had to go upstairs or outside. As far as data goes even on just 3G the Verizon speeds are much faster. I've done quite a few AT&T vs Verizon 3G side by side tests and Verzion has won every time. 4G is just a bonus for me. When I get a 4G signal there is no comparison. My coworker and I did a speed test on Tuesday at DFW. His iPhone 4s on AT&T vs my Gnex. I was getting 10-15 mbits down and he was getting like 2-3
3G Data
I am having the same exact problem. I thought it was related to airplane mode, I have it turning on at midnight and off at 6am. In the morning, if there is no Wifi and the phone is in 3G, I can't get data. Restarting gets data back, but I'm looking for a more elegant solution than that.
I'm having HUGE data issues, see:
http://forum.xda-developers.com/showthread.php?t=1421440
just a quick question. are you guys running custom ROMs/kernels? if so, please add that in your post.
none at all here.

Questions about 4g!!!

So my area is scheduled to get 4g the 17th but I had a few questions about 4g...
First of all how do you tell if you have a bad lte radio? Does it just not connect to 4g or does it do something else? I've been testing to see if I got it yet everyday and it hasn't popped up even once yet so I'm not sure if I might have a bad 4g radio or not
Second of all how long does it take for 4g to pop up after switching to cdma/LTE? does it usually connect to 3g first or just go to 4g?
And thirdly if I have a poor 3g signal (says about 80-90 dbm but my 3g speeds are usually around 200-400 kbps), does it tend to carry over to 4g? (just as in slower speeds than if you have a decent 4g signal)
Hello.
To answer your question about the lte radio... If you aren't sure if your area has 4g and are trying to test by turning it on or off I think your best bet would probably be to ask someone else (who has a 4g phone) if they are obtaining the network. If possible, you could go somewhere you know for certain has 4g (if theres anywhere remotely close) and try it there. I doubt you have a bad radio if your 3g signal is working, have you flashed any roms or are you running stock? If you think the radio is bad you could always try and flash the most recent ones.
The time it takes to switch from cdma to cdma/LTE is almost instant. When you do so your blue 3g bars disappear and it turns grey. After no more than 5 or 10 seconds it will connect to 4g (if its available) and display the blue bars. If you're in an area with both 3g and 4g the phone will automatically connect to the 4g first if it can.
In my personal experience I've noticed that if you're in an area with bad 3g reception the 4g will be about the same give or take a little. I also believe that even if you have poor 3g and 4g the LTE will still have a higher data transfer rate.
Moonkae said:
Hello.
To answer your question about the lte radio... If you aren't sure if your area has 4g and are trying to test by turning it on or off I think your best bet would probably be to ask someone else (who has a 4g phone) if they are obtaining the network. If possible, you could go somewhere you know for certain has 4g (if theres anywhere remotely close) and try it there. I doubt you have a bad radio if your 3g signal is working, have you flashed any roms or are you running stock? If you think the radio is bad you could always try and flash the most recent ones.
The time it takes to switch from cdma to cdma/LTE is almost instant. When you do so your blue 3g bars disappear and it turns grey. After no more than 5 or 10 seconds it will connect to 4g (if its available) and display the blue bars. If you're in an area with both 3g and 4g the phone will automatically connect to the 4g first if it can.
In my personal experience I've noticed that if you're in an area with bad 3g reception the 4g will be about the same give or take a little. I also believe that even if you have poor 3g and 4g the LTE will still have a higher data transfer rate.
Click to expand...
Click to collapse
Thanks, that's exactly what I was looking for...I know a couple places not too far that have 4g for certain, and as for comparing to other 4g phones to see if they have 4g I can probably just check the local Verizon store
I'm definitely hoping for at least 5 mbps download for LTE speed, which I'm sure is fairly easy to get, I can't stand average 3g speeds of 100-500 kbps and maybe 1 mbps if I'm lucky
I'm supposed to be getting 4g officially here tomorrow so hopefully it all works
Thanks again

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