Sorting out the contacts list - Desire Q&A, Help & Troubleshooting

Just got the HTC Desire this weekend on Orange. Transferred all the contacts over from my old phone and SIM no problem. Then I linked to my Facebook profile and it pulled all my Facebook friends in to my contacts list alongisde the contacts from my old phone.
Also for some reason one (maybe more) of the contacts from my sim has disappeared from the front contact list and is only visible if I then go through to people?
Is there anyway I can have the People list as my main contacts list when I click Phone?
This is my first smartphone by the way. The phone before this was a Sony Ericsson K800i. So it's a big leap.

i had the same problem and am also a 1st time smartphone user i just ended up putting them all into google contacts

Ah cool.
For now I've just put a shortcut to People on the homescreen which I'll use as contacts.

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

contacts duplicated

Hi, if i go into people all my contact are there how they should be but if i go in to messages & search all my contacts are duplicated, its a right pain when its showing 2 of everyone. When i go to people & view, only my google contacts have a green tick by them, even if i just tick sim contacts its still the same. The only way around it for me is to delete all my phone contacts & just use the sim ones but id rather use google as i can add photo's to the contacts.
is there a way around this ?
Are you sure its duplication and not simply showing you each number you have for a contact. E.g. you have say dad in your contacts and have stored his home, mobile and email address. This example would list dad 3 times in messaging but each would have a different number or address.
If this isn't it I did find my contacts got messy and deleted everything from phone and sim and now store and maintain my contact in gmail ONLY.
jamesmcuk said:
Are you sure its duplication and not simply showing you each number you have for a contact. E.g. you have say dad in your contacts and have stored his home, mobile and email address. This example would list dad 3 times in messaging but each would have a different number or address.
If this isn't it I did find my contacts got messy and deleted everything from phone and sim and now store and maintain my contact in gmail ONLY.
Click to expand...
Click to collapse
Yeh they are definitely duplicated, i like to keep my contacts as simple as possible i dont want e mail addresses or anything on there just my contacts. it looks like this.
(photo) other: allan 0187 ******
(sim) phone numbers: allan 0187 ******
(photo) other: david 0163 ******
(sim) phone numbers: david 0163 ******
its showing the sim even though ive not got it ticked in the view option. I know i could delete the sim contacts & it would look ok but thats not something i want to do as the battery is not the best on the desire & with the contacts on the sim ive always got that option to use someones else's phone in an emergency
Ah I understand what you mean. Must be a software bug then perhaps. All I can suggest is to get a payg sim store all your contacts to it and shove it under the back cover then just use google contacts only. Sorry I cant be of more help.

[Q] duplicate contacts

hey people, few days ago when i am using my phone, i realised some contacts has 2 entries and some has 3 similar entries. so i delete them one by one and thought that will be the end of the problem.
after that, i never use my phone to sms. but today when i look through the 'People' application, all my contacts got duplicated. and when i try to delete one of it, it ended up deleting both of them. i never sync to any places, including gmail at all.
can anyone help me with this problem?
I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.
winwintoto1234 said:
I believe some of them are from facebook contact and some of them are contacts stored in your simcard...
This annoyed me too. So I took the pain to delete all my contacts stored in my simcard.
Give it a try.
Click to expand...
Click to collapse
hmm. i already choose do not sync from facebook already. if i delete all my contacts from simcard, i need to add them 1 by 1 back? cause right nw when i delete 1, both will be deleted
One is "call mobile" and another one is "sent message"?
A screenshot may be helpful...
Another good way is, if you still have your old phone with you (with all your contacts in it), then delete all the contacts in this new phone, including the simcard.
Then select "set up", i.e., the icon looks like a magician's hat, select send from my old phone from there...
its back to normal again...
all i did was take out my sim card and put it back to my old phone to copy the contacts into the mem card there. after i placed my sim card back to my desire hd, the total number of contacts go back to normal and all the duplicated contacts has disappeared.
this is strange
I found that even having facebook contacts sync disabled I was still getting this problem. I had to stop using the facebook facility built into sense and only use the facebook app but that seemed to work.

[Q] Suggestions/recommendations on how to organise contacts?

Hello all
It's been quite some time since I got my HTC Desire and it's awesome! However, one thing that nags me quite a bit is the 'contacts' section... my 'contacts' is a total mess.
I seem to have contacts from three places
SIM Card
Google
Facebook
The phone seems to be smart enough to link Google/Facebook accounts (at least a good majority of them), however SIM numbers seem to be "isolated" (even with same name and number as a Google contact, there is no way to link/associate them).
At the moment, I've resorted to hiding SIM contacts, however this isn't ideal since not all my Google contacts have phone numbers...
So apart from sifting through Google contacts and matching to SIM contacts to add phone number, do you guys have suggestions to efficiently make the contacts/people list less of a mess?
Thanks!
pyko
edit: I'm using a Mac so HTC Sync isn't an option for me...
Export sim numbers and important in google contacts. After this, hide sim contacts. Now, sync your contacts with google and facebook. So i do it and i am very happy with it.
Cool thanks Worked well. Still got a few duplicates, but I guess at least this way all the numbers I need should be easily accessible.
SIM export seems to have formatted mobile numbers weirdly, but will live.
Thanks!

Weird ghost contact issue

I'm going to do my very best to explain this issue, but it's not easy to make sense because the whole issue is so weird!! In every case if I refer to an app it's the stock app as provided with UK SIM free un-rooted phone. I've owned it a few days and everything I've ever added is still on there.
In my contacts app I can show all contacts from all accounts including show contacts without phone numbers, without email addresses, it really is showing me every contact that exists - these people are definitely not my contacts.
When I go into the photos app, one of the options is to use the photo as a contacts icon. It's at this point that it brings up 3 extra people! I do not have these people in my contacts on Outlook, they aren't in my circles on G+, I don't follow them on Twitter nor do they follow me and I'm not Facebook friends with them on the account that is registered to the phone. I have a second Facebook account for which my logon is my gmail account, on which I am friends with 16 people, one of whom is among the random contacts, but the other 2 of them I'm not friends with them on that Facebook either! And the other 15 friends from my Gmail Facebook account do not show up. The only other possibility which springs to mind is that I was friends with these 3 people on Facebook about 8 years and at least 3 phones ago, maybe some kind of HTC account or similar backup service is holding ghost contact details for them - but where? Previous phones were all HTC right back to when they made phones under other brands (One M8, One M7, Sensation, Wildfire, TyTNIII, TyTNI)
So the question is, how do I get rid of these people? They aren't visible anywhere else for me to delete them, all I can do is use a photo as a contact icon for them. Why is this a problem? Because I know their details will import into my car phonebook when I link that up and I'll have to scroll past them to get to people I'm actually friends with. The car list is not editable, I import everybody or nobody. And also because looking at their names when I want to edit real people annoys me out of all proportion.
Any idea where the random people are located so I can take them away? Thanks.

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