Data Delay - EVO 4G Q&A, Help & Troubleshooting

For a while now, I have noticed this issue with my Evo. All applications have a delay in establishing a data connection. E.g. When I use an app that needs to use the internet, my 3G doesn't light up until about 45s-1.5min after I submit the request (when I first bought the Evo, this problem did not exist; I do not know when it first began). What usually helps is if I load the browser during the request. This usually turns on my 3G icon. Has anyone else had this issue? It is highly frustrating as it can take several minutes to complete just a simple google search.
Some background info that may be helpful.
1) I have the "enable always-on mobile data" checked.
2) I've noticed that I'm constantly switching between 1x and Evdo Rev. 0
3) I've noticed this before root and after.
4) In the process of trying to fix this issue, I unrooted my phone, brought it to Sprint, and they could not fix it, nor did they recognize it as an issue.
If I didn't make sense or I need to clarify please let me know. I really appreciate all the help!!

Related

TP 2 tries to connect to the net

Hello everyone,
My TP2 tries for no apparent reason connect via 3g. The problem is that I have an time based Data package, leaving a connection running unnoticed is financial suicide.
I have checked and disabled all automatic update protocols, e.g. Quick GPS, Push internet, Email, weather, stocks, windows update, error reporting, disabled all incoming mms.
I don't know what else it could be.
Is there a software that could alert me if any program tries open up 3g connection, similar to a firewall.
I would be grateful for any suggestion.
Peace.
OK, on my T-Mobile TP2, the culprit turned out to be the inbuilt IM client (based on OZ, I think). I only discovered this because it randomly asked me if I wanted to enable Yahoo. If you've configured that, try deleting the accounts you've added, and see if the problem goes away. It worked for me.
Ok i had the same problem. Best thing i found was to go into the connections settings and set the ip and dns to manual and 0.0.0.0 and that killed the connection heh. Going back and turning it on and off is easy this way.
You might need to do these 2 things:
1. Manually disable all data access and enable it as needed, using MoDaCo's NoData
http://www.apptodate.org/nodata.cab
2. Stop MSexchange/ActiveSync from calling home by doing 3 things:
http://forum.xda-developers.com/showthread.php?t=548681
This question gets asked so often, and the answers are burried in other threads, that it should be in the sticky.
Wow just get unlimited Data lol.
Kloc said:
Wow just get unlimited Data lol.
Click to expand...
Click to collapse
They are expensive
atlaswing said:
You might need to do these 2 things:
1. Manually disable all data access and enable it as needed, using MoDaCo's NoData
http://www.apptodate.org/nodata.cab
2. Stop MSexchange/ActiveSync from calling home by doing 3 things:
http://forum.xda-developers.com/showthread.php?t=548681
This question gets asked so often, and the answers are burried in other threads, that it should be in the sticky.
Click to expand...
Click to collapse
I appreciate your advise, I choose the first option, which is only a small yet tolerable inconvenience.
So thank you for your help, all you guys help.

Data connection on demand

Okay I am really starting to regret this phone as its being a pain. I have an ATT tilt2 on Rogers and settings all work.
On my Kaiser when an app needed the Data it would turn it on and all would be good. Then after a certain amt of time of non use it would disconnect the data. Is there a setting that allows the phone to turn on the data when its needed? It seems that its either on or off.
This leads me to the second issue. About 5 times a day I get a message that the connection failed. I can then go to the settings and turn on the data connection and the internet will work again. I have never turned it off nor do I have any programs that restrict it.
Lastly, I have a bunch of factory connections that I can not use as I am not on ATT's service plus a few I created when I was first setting up the phone. I can delete some of them in connection manager how do I get rid of them permanantly?
It seems to me that there is way less user configuration in 6.5 than in 6.1 yet thanks to ATT its 3 times as large. Can anyone suggest a work around for the Data on demand issue?
InRBigness said:
Okay I am really starting to regret this phone as its being a pain. I have an ATT tilt2 on Rogers and settings all work.
On my Kaiser when an app needed the Data it would turn it on and all would be good. Then after a certain amt of time of non use it would disconnect the data. Is there a setting that allows the phone to turn on the data when its needed? It seems that its either on or off.
This leads me to the second issue. About 5 times a day I get a message that the connection failed. I can then go to the settings and turn on the data connection and the internet will work again. I have never turned it off nor do I have any programs that restrict it.
Lastly, I have a bunch of factory connections that I can not use as I am not on ATT's service plus a few I created when I was first setting up the phone. I can delete some of them in connection manager how do I get rid of them permanantly?
It seems to me that there is way less user configuration in 6.5 than in 6.1 yet thanks to ATT its 3 times as large. Can anyone suggest a work around for the Data on demand issue?
Click to expand...
Click to collapse
I use HD Tweak and it works fairly well. Because the hardware is a little different, not all of the settings translate, but the things that are common between both phones works fine. You can find the link on this post:
http://forum.xda-developers.com/showthread.php?t=452505
Under section 6 (Data), there is a "Disconnect After", which I set for 2 minutes. Once the data is idle for 2 mins, it disconnects. The next time a program needs it again, the data connects again. Don't forget to soft reset after making changes.
Hope this helps
Okay got it working
Thanks its working now. I had installed that but there must have been somthing corrupt in my ROM as I was also unable to Harddpl it. I did two hard resets in a row, was able to flash then reistalled and now it seems to work fine.
Now if someone would make an app that uses different LED's for different notices similar to the Kaiser Notification app that was awsome.

[Q] Data turns on by itself

Hi,
I suddenly developed an issue a few weeks ago where the data connection will, apparently randomly, turn itself on. I haven't ever been lucky enough to catch it right when the data comes on, and when I check task manager I don't see any applications running to cause it. I am thinking I either inherited a virus at some point, or an application that is attempting to update itself or something. But I haven't installed anything for months so it could be any old program. I checked scheduled tasks but don't see anything there.
I have done 'the usual' of making sure weather, stocks, email are not causing it.
What I am wondering is if there is an application out there that will log my activity so I can see what services or applications ran that day.
Many thanks in advance for any help or ideas.
Check to see if AGPS is on -- I've noticed with some GPS apps (CoPilot Live, Google Maps) that if AGPS is on, turning on the GPS will initiate a data connection. If that's the issue, turning AGPS off should take care of it.
Thanks for the AGPS suggestion. I do use QuickGPS, but have it set to prompt, not to auto download (but it does start a data connection when I do use it, and it doesn't turn it off when it's done). So, I don't think that's the problem in my case, but I appreciate the reply.

[Q] Grey signal and WiFi bars?

Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
cmonthegas said:
Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
Click to expand...
Click to collapse
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
qwerp_ said:
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
Click to expand...
Click to collapse
Thanks. Is there anyway you can force it to reconnect? It seems to be happening more and more lately
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
JTECJ said:
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
Click to expand...
Click to collapse
I'm already rooted and running the XXIK6 radio. I'll try logging out and back in to see if that helps. Thanks
This happened to me the other day, was so annoying!
Although the blue bars do show whether it's connected to Google services etc, there must be more to it as I couldn't make any calls or anything like that. I went in and out of airplane mode, restarted the phone etc but nothing helped, so I just assumed it was something to do with my network and left it for a while and it sorted itself out in the end.
I have the stock phone. I forced it to see the network by going to Settings, Wireless & Networks, More, Mobile Networks, Network operators. This will force a scan to see what networks are available. Pick AT&T (assuming that who your provider), and it should turn on the Cell Service.
If it does not work, try going to an AT&T owned store and ask for a new Sim Card. (That is what I had to do.) They put it in with no questions, except for marveling at my wonderful SGN. No plan or feature changes happened.
For the Wifi, that is different. Go to Settings, Wireless & Networks, Wifi (and turn it on). You can re-scan for networks anytime. I had 11 networks in range, so it took some looking to find mine. You may need to re-enter the security settings several times to get it right. (Delete old settings by using "forget" below the network you select.) Once it works, it should keep on working with no further adjustments, at least mine does that.
When signals are seen, the grey icons will show blue as a signal strength. (I'm not sure they are accurate.)
Good luck.
All extremely overkill methods...
I used to get this sometimes on all of my Android devices. Simple way to sort it out and sign back in? Your data/wifi is still active - just open Google Talk, go to the list of contacts on it (not in a message, as in you've just signed in) and it'll connect and sync itself straight away... 10 second job, no need to pull out a battery, flash random things, or anything else.
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
El Daddy said:
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
Click to expand...
Click to collapse
Here! Here!
I was pretty shocked to see the suggested methods previous to Gtalk...
If anyone else knows a better way, please share!
Best method is to sort through the code and fix the problem, unless you are all on at&t (which you're not) which would suggest a network issue. However, I have used nearly every android device available...even a few I'm not very proud of. I have never had this issue. My point is Google talk may work and be helpful, but its not a solution/fix.
Justin
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Clancy_s said:
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Click to expand...
Click to collapse
Thanks everyone for the replies. I'm on O2 in the UK, so it isn't just a States issue as Clancy is experiencing it in Australia too.
I've narrowed it down today though. I've noticed that I only get grey bars when connected to WiFi, and sometimes even then I can't make/receive calls. Pretty much as soon as I disconnect the WiFi and get connected to the mobile network I get reconnected to Google's servers and the bars turn blue again. Weird.

[Q] Issue with mobile data and NFC

This issue started a couple of days ago. This has been two weeks since the last OTA. I don't recall changing any settings, the only thing I have tried recently is to use the phone as a hotspot. It did work, but then I turned it off as my carrier doesn't support the use of hotpots on phones.
When wi-fi is off or when I am out of range, the phone will start to battery drain, get really hot, and the 4G icon flashes. It will stay on for a few seconds, then disappear. It does this non stop. It will kill the phone in 2-3 hours. The carrier in the notification menu will also switch from my carrier to "emergency calls only" as the 4G icon is flashing on and off. I can't really access websites, sometimes they will load, but mostly I get the no internet connection error. If NFC is turned on, the NFC icon also flashes on and off. I'm not sure if my NFC works on the phone, I can't get it to send pictures to other devices, or use google wallet. That may be a separate issue, or they may be a hardware issue.
Within range of wifi I don't have these issues. The 4G icon stays on, and the NFC icon stays on, but the NFC still doesn't seem to work. Has anyone else experienced these issues? I have cleared the cache in the recovery, but it didn't help. I'd rather not wipe my phone and lose how it is set up. I'm hoping there is a settings fix before I try that. I may have to send it to Asus for repair.
Haven't seen this issue however one setting you can check is under Settings/WiFi/Advance (menu in upper right corner)/Scanning always available/Turn Off - This can help improve battery life.
Please ensure to update firmware to latest version. Please also see ZenUI app called ASUS support for some helpful tips and troubleshooting assistance under Apps/ASUS Support/Assistance/System /Device Overheat - follow troubleshooting methods. Factory data reset or hardware rest may be required if problem continues. Please feel free to contact me direct if this requires ASUS RMA service.
Sincerely,
ASUS_USA
[email protected]

Categories

Resources