Develop Bugs

Problem with my HTC P3300

[email protected]
I'm a new member and a happy owner of new HTC P3300. But i have a problem with this device. I get the phone yesterday and do customize it with some applications like IGO, Phonepad, Corplayer. I let the system on WM5, till the official WM6 Update from HTC is released. I did install the SD-Card patch. So now to my problem.
I go out yesterday and the device constant hangs up. It happens the first time i did navigate with igo. The only way to recover was a soft-reset. After the navigation i start it again. Then i walk around on a festival, after 10 minutes walking, the device hang-ups. One time i could tracing the hang-up. The buttons didn't react on actions. The display is gone darker.And bit by bit, several vertical-screen-lines do go missing, till the screen was a black, and only a soft reset was possible, to turn on the device. The blinking green light on the top was still shining, but if somebody try to call me, i wasn't available
Today morning i did a Hard-Reset of the device. And start carefully with the customizing.
Do somebody know this Problem? Is this a software problem or maybe a hardware problem? Any solutions?
Greds
Dominik

try the process of ellination, hard reset, wait long enough for it to crash, yes, it a faulty phone, no its some of your software, install 1 by 1 each software till it starts crashing then you know where the problem is
btw redownload each software to a different folder on HDD first because this could also be caused by a slightly faulty cab file. search threads on RESET LOOP for tips on finding faulty software, i had the reset loop problem,

Thanks to gerymag for you help.
Now i found out the defect. It's a faulty phone i guess. Because every time i put the device in my pocket and take some steps, the device isn't approachable. The malfunction i described obove. So i took the device and hit easily with one finger on it. And yes, its turned off and stay blocked. So thats a faulty phone
I have one more question. Did somebody know, how long the german support from HTC, need to repair this device in general?
Dominik

Device start up failed due to sudden loss of power. Please click "Yes" to continue...

Device start up failed due to sudden loss of power. Please click "Yes" to continue...
"Device start up failed due to sudden loss of power. Please click "Yes" to continue. Note: Do not remove battery before device has been completely shutdown (OFF)."
I get this message when I reset my PDA after some heavy surfing the internet or mail trafic (GPRS). I'm still not sure what the real cause is.
I tried a different battery, SD card, CE version (official HTC upgrade) memory location for my IE cache and sync software to resolve it. The hard resets (that I cannot get around) occur around every other day so you can imagine that this is frustrating! i have been using Active Sync and Mobile Device center (vista) mixed but the problems continued after I stopped syncing my PDA. Now even after a do a hard reset I cannot use the mobile synchronization. Thanks for your help!

No help, but I've had that one too... I suspect there is a faulty batch of Artemis motherboards out there.

Having the same problem last few weeks... Once in a few day's the same error after resetting (because of memory shortage message). Never happened until a few weeks ago. Apart from this I also had some strange, unremovable folders (named a/b/c and so on) a week ago but they disappeared after one of those hard resets. Looks like hardware issues. Thinking about returning the device or even buy a new one...

DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"

device start up failed due to sudden....
Hello, i have the same problem and i don`t know what can i do...but if you press the reset button and the camera button a new message will appear.
Mi mail is [email protected], please if you found the solution contact me...

ARTEMIS problem
Hi,have the same problem,any one has some idea how to fix it,many thanks for help.

Isolate the problem
Hi,
I have the same problem. I found so far that if I don't install ANY application to the phone, it works fine (I mean, after a hard reset) Is it feasible to sync. BUT, if I install anything, I mean anything, the problem happens.
Anyone can confirm it with his phone?
Thanks

thnx
buchog said:
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
Click to expand...
Click to collapse
thnx for help simple bt imp

Same problem since a few weeks ago after using wm6.5 .
It started a month ago after wm6.5 installation. At the beginning i identified a really high power compsumption with wm6.5, but some other people had the same problem.
After that this problem appeared and i had tried a lot of things. I installed 3 different wm6.5 ROMs and i decided to return back to wm6.1, but the problem persists sometimes.
I can use it with few programs with no much resources comsumption, but with heavy software and a reset, it occurs.
I thought that it is a battery problem, but arghsplutt sais that he as tried different batteries so i've no idea what can produce it.

It is nothing to do with flashing 6.5 ROMs
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?

licensedtoquill said:
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
Click to expand...
Click to collapse
what you've tried to hard reset the device ....?

indeterministical crashes

Hello,
I have a strange problem with my HTC Artemis (O2 XDA branded, bought in Germany, no lock)
It behaves unstable and indeterministic.
Unstable means that it crashes/stucks or turns off.
Indeterministic means that it happens when i plugg it to charger, when i'm syncing, when a phone rings, when using applications/tomtom or just i arrive to work and i find the device off.
When it crashes or i find it off, the biggest problem is to boot the device. It takes me typically 10mins, when i'm always trying to press the power button, push the reset button or unplugg the battery for a while in random order until i bring it to work.
After first crach, the device also often crashes or stucks again during the boot process.
Once, the device was so dead, that it took me two days to bring it into bootloader mode and then i could at least flash the ROM.
All these was happening with ARTEMIS TOUCH 4.01 WWE - LITE NO CUBE.
Yesterday, i switched to ARTEMIS TOUCH 4.02 WWE - LITE NO CUBE (burned FW twice) without installing any other applications and the problems are still here
My personal feeling is that it is getting every week worser.
When i bought the device (eBay), there was original FW with Win Mobile 5 on it, i immediately flashed to ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device. So i flashed to 4.01 and this issue was away, but approx 2months ago, the above described behaviour has started and nowdays i'm fighting with it 2-3x a day.
so, can anybody help?
GiZMo

Similar here
I have a similar problem, what's really strange to me is, that as far as i can recall it started happening 2 months ago or so also!! weird huh...
my device simply reboots from time to time! even while i'm making a call.
the weird thing about these reboots is that when it comes back to live i do not have to enter my pin to enable the phone! everytime i perform a manual reboot (by software, using the pin or remove battery) i have to insert my pin to able to make a call...
i have upgraded from 3.01 full touch to 4.02 full touch about the time it started, i have now 4.02 vanilla touch but problem still occurs from time to time.
any ideas?

Im another one to join this boat!
Bought an MDA C 3, two days ago, bought of someone from gumtree.com.
Worked fine for the first hour, and then locked up - nothing on the screen, no LED. Only way to get it going was to remove battery and then press power button.
I upgraded the ROM from the original t-mob UK WM5 to mechles fine release: http://forum.xda-developers.com/showthread.php?t=371182
The lock-ups / crashes have now become rarer, on average every 4 hours (before was every 1 hour).
There is no pattern to them either, although I have saw the screen trun all corrupted just before it happens. The last one was caused when I pressed the 'start' button.
I'm on a T-Mob contract, and lost my Kaiser, got ripped of when I tryed to replace it by a tosser on here for $375 Thief on the loose thread, and was hoping my luck had changed when I bought this one!!
It is T-mob branded and I wonder if there isn't a fix on here, would T-Mob repair it under warranty??

same "issue" with no entering of PIN after reboot. But not always

GiZMoSK said:
ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device.
Click to expand...
Click to collapse
here i found a good description of that issue:
"
Originally Posted by lasertony
I've got the same problem as !Novy, but nobody seems to have noticed his question. Are there any other guys out there with this strange problem ? I have been using this rom for a while and sometimes, without any visual warning the phone freezes up. This is particularly ennoying because there is no way to check wether it is working or not. Every other function or software keeps working ! The phone is just not receiving any calls or sms. So you can miss an entire day of calls and sms without knowing... Only when trying to call somebody the dialer says 'Dialing...' and nothing happens. No connection.
A soft reset is needed to get the phone working again.
"
btw, now i'm again trying to turn the device on, it's again stuck. grrr

Hello,
i had a few weeks ago a similar strange behaviour.
After changing the sd-card I had problems to turn the device on. After a hard reset it began to boot but hang.
The I flashed back to original O2 ROM. Then I had a unpredictable behaviour. Somtimes no sound. Sometimes I cound not be called. Sometimes Error message "no sim card". After every reset i had an other error.
Hard reset and flashing was no solution. Removing battery for less than 4 hours has no effect.
Then I wanted to send it back for repair. I took of the battery. The next day I wanted to try a last time and surprise: The device works fine without an error. Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
regards
Andre

It is Happening to my device too!!
It stucks every 2-3 hours!Tried many of the cooked ROMs but nothing.Also tried all the radio roms for 1-2 days.still the same!
It stucks with no particular reason.SOmetimes in s2u2 sometimes when am receiving a call.... etc.
Had the pin problem too for 3-4 times!
I will try your sugestion ANDRE and we will see!
Also i will try flashing the original rom,cid unlock and then flash the cood rom twice!
Fingers crosed....

Andre1210 said:
Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
Click to expand...
Click to collapse
didn't help
happy u
now, i will try to flash back original german o2 rom

I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!

bricked or not?
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?

Vinnie1 said:
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
Click to expand...
Click to collapse
I thought it was a battery problem too, but I've 2 batteries and both are died in the same time? I think it's too strange...
My P3300 have this problem from when it is returned from assistence and with original firmware (without other applications).

dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
GiZMoSK said:
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Click to expand...
Click to collapse

jahrami said:
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
Click to expand...
Click to collapse
but i cannot get into bootloader mode so no flashing from SD card or PC

bricked device
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?

GiZMoSK said:
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
Click to expand...
Click to collapse
the good sign are the leds that means you have a very good chance...the guy made the piont...check the wiki

random crashes are often caused by hardware malfunction...sometimes the connection on the motherboard stuck,get broken or make a short-circuit...so check the hardware

Rebooting Issue on Desire

Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys

misiokicio said:
Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys
Click to expand...
Click to collapse
It's a damn common problem on Desire. Also i have the same problem. When the phone try to connect to 3G network go in crash. Also i tried more times full wipe, hard reset, RUU. Nothing. The issue is HARDWARE. The only way is the substition og the phone (or of the motherboard).
Good Luck

Same for mine. Sent to HTC for repair
Sent from my HTC Desire using XDA App

Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock

misiokicio said:
Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock
Click to expand...
Click to collapse
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck

Yup, same here. I've allready sent my device for repair and now waiting for new device. It's hardware issue.
Regards, X.

My desire kept restarting whilst using open desire and dj Droid Rom. Since I've switched back to official 2.1 stock Rom not rooted my phones not rebooted once. So I'm not sure if its always a hardware related thing. Hmmm

SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
By hard reset you mean to install RUU again?
thanks

SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!

albino71 said:
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!
Click to expand...
Click to collapse
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks

misiokicio said:
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks
Click to expand...
Click to collapse
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me

My Desire would soft-reset at least once daily on the stock 2.1 ROM. Switching to Cyanogen has fixed that. Which I was surprised to find.

SEngine said:
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me
Click to expand...
Click to collapse
THANK YOU!
I think someone should put this info into the sticky topic, there is nothing to mention that you need this specific ruu to unroot 0.0 bootloader...
I will test the phone now to see if the reboots are still in th case...
Could anyone who send their phone away tell me how long would take to get the phne fix in uk? can they provide a replacement or up to us to bother?
Ta

I've noticed that mine will reboot constantly after I flash a new ROM.
However, I don't think it's the flashing that is the issue. See after a wipe and flash I usually sign into Google to get sync my contacts and calendar.
Since 2.2 the phone tries to automatically download apps from the market.
If I'm using HSPA (3G) to download while the phone is plugged in and charging I will 100% of the time get constant reboots until I physically remove the battery.
Even then, if I remove the charger and try the phone will keep rebooting. I usually end up having to charge the battery while the phone is off then remove the charger. It will then usually work with no issue or random reboots.
I've tested this when I'm using Wi-Fi - Never a reboot issue.
Also tested using extensive 3G (soon after flash) without charger plugged in. Phone will sometimes (maybe 25% of the time) go into a boot loop with each reboot occurring within a few minutes of each startup.
It's no secret that the phone gets hot when using 3G to download a lot of data. For some reason this is compounded after each flash.
I use syspanel to monitor battery temps and in the situations described above where the phone starts constantly rebooting the temps are around 36c - 38c. I'm not exactly sure because it reboots before I can get accurate temp.
I question syspanel accuracy because it feels bloody hot! Temps are normally usually around 22 - 27c and it feels cool to the touch. Hard to believe 10c can make that much difference.
Could this be a hardware design, like how CPUs will throttle once a certain temp is reached to prevent damage? Or maybe thermal paste (is that even used in phones?) not properly applied to some component on the PCB.
Perhaps others can comment on their battery temps. Sounds like that's the issue if maps and navigation (data + battery intensive) cause reboots.
Also, as mentioned by someone else I can't remember (sorry to the poster) after I update or restore Launcher Pro my battery drain becomes ridiculous (I've lost 100% in 4 hrs). Quick reboot after update or restore solves the drain.

Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all

misiokicio said:
Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all
Click to expand...
Click to collapse
That's exactly the issue I had - could replicate a reboot within minutes of Google Maps use. I also believe this to be a heat/paste issue, as the unit got incredibly hot (on one occasion almost too hot to pick up).
Mine was replaced as being faulty (with Virgin in the UK) after I recited several forums and a google search to the operative. You might be able to get this with Three if you push for it but Virgin are the only ones I know of actually replacing the handsets (FYI thier callcentre staff seem to know thier stuff).

I will miss my desire Courier will pick it up tomorrow and God knows how long it will take to get it fixed!!
Customer Service was excellent so far, the guy even said that this is actually quite a common issue with Desire( too much power inside such a small device)
Hopefully I'll get a new motherboard!
Thanks guys for all your help! Now is the time to start up OLD grandpa Sony Ericcson for the time being...

Reboot with GPS and Charging
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.

lvt0751 said:
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.
Click to expand...
Click to collapse
My idea is that HTC must change the phone
I have the continuos reboot issue and had many times reinstalled a stock HTC ROM. But nothing the phone restart continuosly
Best Regards

People, see this thread: http://forum.xda-developers.com/showthread.php?t=676402
It may be a hardware fault and seens to be a know issue for HTC (read the statements).
Read that thread and you'll see you have do send your Desire to repair/replace.

[Q] HTC DESIRE HD vibrates after a few seconds

I recently downgraded the software on my HD and found that after every couple of seconds the phone vibrates. I origionall thought this was because of downgrading the sofotware and hence there may software compatibility issues.
I have since gone through vissioninary S OFF, eng off and installed leedriod ROM.
I am still getting the erritating vibrations after every couple of seconds and would like to know if any one has come acrodd this issue for the desire HD and whether thee is a fix for it.
any hep would be appriciated

Even I am facing this problem before update and after update. I think when its low no memory it vibrate
Sent from my Desire HD using XDA Premium App

I was experiencing this. after turning off the screen and pocketing the phone it would vibrate randomly. But since turning off haptic feedback I havent had it happen in months. On either 1.34 or 1.72. give it a try

I have about 7gb remaining on my microsd and 1gb on internal memory

teracir said:
I recently downgraded the software on my HD and found that after every couple of seconds the phone vibrates. I origionall thought this was because of downgrading the sofotware and hence there may software compatibility issues.
I have since gone through vissioninary S OFF, eng off and installed leedriod ROM.
I am still getting the erritating vibrations after every couple of seconds and would like to know if any one has come acrodd this issue for the desire HD and whether thee is a fix for it.
any hep would be appriciated
Click to expand...
Click to collapse
Perhaps remove the battery and place it back then turn the phone back ON and finally disable Vibrate Feedback in Sound Settings.

dmanbwxe
how do you turn this feature off?

redlinux
tried the battery removal option but no difference
I turned all settings relating to viberation off but to no avail.
I have even remove leeroid and downgreaded to version 1.3
My next option was to fin virgin branded rom and reinstall that

Settings - Sound - Scroll to the bottom where it says feedback and un check 'vibrate feedback when I press on screen buttons'
I disable all 4 check boxes in feedback but pretty sure once you've un checked the last box you wont get that annoying random vibrate thing

dmanbwxe
I have unselected all options as mentioned in your previous post but to no use.
The phon vibrates without me touching it say every 10 seconds

Bad times. worked for me. Prob gunna have to do a re install of your rom and see if that helps. pain in the ass but so is the vibrate thing. If I hear of any other solutions I'll let you know

what i have also noticed is, if I switch the phone off, it cntinues to vibrate and comes back on (to clockwork recovery)
do i have an options or am, i screwed!!!

Can anyone help with this?