Develop Bugs

Phone freezes when in standby

When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?

It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.

I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...

are you running a today plugin off storage card perhaps?
none of the roms i've tried had power on problems

Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.

I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.
Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.

rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
maybe try a hard reset?

What Radio Rom?
Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.
Just an idea, of course.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse

yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.

I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.

well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.

same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.
rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!
installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing

will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.

This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.

rzanology said:
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Click to expand...
Click to collapse
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.
However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.
What Radio do you have?

How long are your phones in standby when it happens?

well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?

try disabling everything completely.
1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card
literally disable everything that runs automatically or otherwise.
power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.
power it back up. then test it now.
if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.
this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.
if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode
c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)...
good luck.

Anyones phone freezing after sleep mode?

I noticed this after I set up direct push email. Wondering if anyone else is having the same issue.
BTW I'm using the Premier Plus Rom and Mail 2 Web free push service

mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.

illusion786 said:
mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.
Click to expand...
Click to collapse
Thanx for replying but I think I've narrowed it down to a storage card issue. i noticed that it woud freeze for abouta full minute when I had a particular program open that I run from the storage card. I moved it to the Device memory and today it still froze, but I could at least turn the device on and off.
Now that I think about it, I noticed this freezing after i reflashed to the Premium Plus ROM with SDHC support. I upgraded from a 2GB Card to a 4GB Card. So it could be the SDHC drivers or just the card itself. I'm going to switch back to the 2GB card for a few days to see if it happens again.
That's as far as I'll gotten. These observations were made after a hard reset.
And I know what you mean about reflashing. You hare to reinstall everything. But it's good to do at least once a year.

illusion786 said:
mine is, dont know why but just started recently after re flashing to artemies love rom 4.1.
Sometimes it shuts down when it wants to, freezes when it wants to and received sms notification dont work even after you have set it in the phone settings.
I reckon didnt flash properly so i am going to do it again. I hate flashing.
Click to expand...
Click to collapse
I have very similar issues on mine.
I had the Oops v1.0 on it, then thought it had been a while since I last flashed, and perhaps that was the reason it froze often no logical reason to think this ! I KNOW).
So I flashed it with another ROM, and it does exactly the same. I have searched on this forum and seen some HTC do this as well.
UPDATE:
I have now narrowed it down to this:
I discovered that if I restart my Atremis and use it as normal or leave it on a stable table or side bed, it works OK, but if I slip it into my pocket for a minute it freezes....or if I place it in the same space/place/pocket/bag with my BB Pearl it just freezes....AMAZING !
I will be very stunned...yes stunned if their any solution to this...
Feel free to stun me !

I dont have any input on the issues you guys are having but I think i solved my own problem. I moved two programs from the storage card to the main memory and it hasnt come back. Actually, I think it was just the 2nd program.
I'm using an older ROM though: O2 Premium Plus by Meschle (now retired). I've stuck with this ROM because it's been the most stable for me.

UPDATE
I have very similar issues on mine.
I had the Oops v1.0 on it, then thought it had been a while since I last flashed, and perhaps that was the reason it froze often no logical reason to think this ! I KNOW).
So I flashed it with another ROM, and it does exactly the same. I have searched on this forum and seen some HTC do this as well.
UPDATE:
I have now narrowed it down to this:
I discovered that if I restart my Atremis and use it as normal or leave it on a stable table or side bed, it works OK, but if I slip it into my pocket for a minute it freezes....or if I place it in the same space/place/pocket/bag with my BB Pearl it just freezes....AMAZING !
I will be very stunned...yes stunned if their any solution to this...
Feel free to stun me !

Possible solution
Hello,
first of all when you experience any kind of freezing, run a full scandisk in Pocket Mechanic, then Check Notification queue in the same app.
Also check Start - settings - system - Key lock , make sure that you select "Lock all buttons except power" (first option). Restart your Artemis and try if the problem happens again.

Well it's been a week and I haven't had the freeze come back after I moved a couple programs from my storage card to my device. Both were programs with an application (small) and a huge database on the storage card (Oxford Spanish Dictionary & iSilo data base). I noticed that I always got the freeze when one or both of these applications was running.
So, of course, the data base info is still on the storage card but the applications are saved under Windows/Programs. No more freezes. And when I mentioned freeze, I ment that the phone would be extremely slow to respond to inputs. I would wait about 30 to 60 seconds for it to respond. If I pushed the power button 3 or 4 times, like a minute later I would get the screen flashing on and off so it's registering the commands. I wasn't sure if this was the same type of freezing that others were experiencing.
I'm thinking it has something to do with the card or the drivers for the SDHC. I never had this problem without the SDHC support and my 2GB card. Just FYI

nik3r said:
Hello,
first of all when you experience any kind of freezing, run a full scandisk in Pocket Mechanic, then Check Notification queue in the same app.
Also check Start - settings - system - Key lock , make sure that you select "Lock all buttons except power" (first option). Restart your Artemis and try if the problem happens again.
Click to expand...
Click to collapse
As funny as it may sound.
I did the above and noticed a few days after, that the freezing is now reduced....still happens from time to time, though not as frequently as it used to...
What is the logic?
I assumed it was due to my frequent ROMing of my Atremis....guess patience has now paid off, but seriously and technically, I would want to be able to explain what is happening !

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

70-80% of Incoming Calls Freeze Phone

I'm running stock ROM on VZW... Almost every call I get causes the phone to freeze, sending the call to voicemail. It is so frustrating that I can do everything with my phone, except receive calls! I have slide to unlock, and thought the slide to answer was causing the problem... so I disabled it. Still having problems. Any suggestions?

AndrewTheMan said:
I'm running stock ROM on VZW... Almost every call I get causes the phone to freeze, sending the call to voicemail. It is so frustrating that I can do everything with my phone, except receive calls! I have slide to unlock, and thought the slide to answer was causing the problem... so I disabled it. Still having problems. Any suggestions?
Click to expand...
Click to collapse
Back it up and hard reset, see if that fixes it.. If so, you have some bad software.

I had the same problem with my Tilt2. I have tried six different roms. The same problem. I download a program called Gaz TD2 Tools. I used that to disable the default dialer. Since then I don't have that problem. I have a ugly phone pad but I can answer a call. seventeen missed calls in one day was enough.

Storage Card Issue Perhaps
Assuming a Hard Reset doesn't fix this, I have another suggestion. Back everything up as previously suggested. If you have a Storage Card in the phone, pull it out and re-boot. If you've installe dprograms to the card you'll get some error messages - don't worry, they will disappear if the card is good and you decie to put it back in again.
I've had several cards become subtly corrupted over the years of using WinMo Phones. They can often cause this kind of maddening problems with no apparent solution.
If the card is bad, try to copy off all the files onto your computer. Then re-format it. Do this in the phone if it can (don't know about the Rhodium on this) or on your computer using an adapter. Then put back the data files and CAB files for the software you want to install again. Put it back in your phone and boot. If everythig's now ok, go ahead an dinstall the CABs.
If the Card is still wonky after re-formatiing, try going to the Manufacturer's website for help. I had a 16 Mb Sandisk microSD fail in my Fuze and after a couple of emails suggesting I thry to diagnose the card using varioous utilities, Sandisk concluded it was faulty, sent me a new one and a pre-paid return mailer. No problems after that. You can't beat that kind of service.
Best of Luck!
MadSci

I had similar problem like yours. I've just taken sdcard out and now it seems phone is not freezing. Sdcard was previously used in Nokia phone for a while. Suppose it's not new type, that's why phone was freezing, i presume. Hope i will not have such problem again, because it ****ing irritating...

sounds familiar
acyv said:
I had similar problem like yours. I've just taken sdcard out and now it seems phone is not freezing. Sdcard was previously used in Nokia phone for a while. Suppose it's not new type, that's why phone was freezing, i presume. Hope i will not have such problem again, because it ****ing irritating...
Click to expand...
Click to collapse
I have also had this problem when I swap cards from one phone to another. even contemporanious phones from the same manufacturer. It's o tempting to do it, but I've come to think it's better to copy everything off of the card, reformat it, then load things back up. might just be coincidence, but it does seem to produce less problems.
Nice to know I'm not the only one
Cheers!
MadSci

Now it resetted itself again when the battery level was %94. There is no sdcard inside. Let's see what's gonna happen... ****!

Installed this update yesterday from HTC. Phone seems to be working better, even with S2U2 options enabled... I'll report back with any lock-ups if they happen.
http://www.htc.com/au/SupportViewNews.aspx?dl_id=674&news_id=258

AndrewTheMan said:
Installed this update yesterday from HTC. Phone seems to be working better, even with S2U2 options enabled... I'll report back with any lock-ups if they happen.
Click to expand...
Click to collapse
Which update?

Unplayable media files

I'm having a sporadic but frequent problem with my Epic, wherein media files (on the SD card) suddenly become unplayable. Specifically, podcasts in Dogg Catcher, and audio books in MortPlayer, Ambling Book Player, and Audible will suddenly stop working and the app will report some sort of error such as "media file not playable" or some such.
This happens approximately once per day at unpredictable times, and my original response was to reboot the phone, which did fix the problem temporarily. Now I've discovered that unmounting the SD card, then remounting it and allowing the Android media scanner to complete will also temporarily fix the problem. In either case, however, the problem returns within a day or two, maximum.
Has anyone else experienced this kind of problem, or have any advice on how I might go about fixing them?
(FYI, my phone is rooted and I am running Syndicate Frozen 1.1 ROM, but this problem was happening before the root procedure back when I was running stock, and persists even after moving to Syndicate.)
Thanks!

Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.

Koadic said:
Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.
Click to expand...
Click to collapse
Thanks, I'll backup my SD card and reformat it to see if that helps. I should know within a day or two anyway.

I'm having a similar issue where all my media files disappear and it says "no SD card detected". If i pop the card out and back in it works, but it's annoying.
FWIW this is a replacement SanDisk card (class 4), my first one was lost in a drunken phone drop at the bar.

I have this exact same issue... Never had issues when stock, but since rooting and flashing ACS101 through ACS110... Although it sounds like it's not related to this since you've had issues longer.
I've tried clearing dalvik cache, normal cache, and messing around with the DRM service, but it's still unstable and audio/video files quit working after random amounts of time.
Let me know if the SDCard fix works for you.

My wife's phone has the same problem. Completely stock, with the official FroYo update. No root or anything so far. Her phone also has an issue where it pauses for up to 30 seconds before actually dialing when a call is attempted, then often fails to actually complete the call. I think she might just have a lemon...

[BUG] about the USB / SD card storage and Media Scan

For some times now i've been trying to single out an app that was causing the random crashes, or hot reboot
http://forum.xda-developers.com/showthread.php?t=1336896
the problem seems to cause the whole front end of the OS crash and restart itself reloading every single app as if you had rebooted the phone, but there was no reboot involved.
in the end i noticed everytime i was messing around with the mount SD cards as USB storage, and right after is when it happens the most, as well as when i swap one SD card with another SD card
everytime something related to SD card happens the annoying Media Scan will run, and because i have TONS of files, it takes a very long time to finish scanning, so if something needs access to those files, it causes the whole system to crash and reload (not reboot), and then because it crashed, it starts the media scanning process again, and if you have many widgets that request files from the SD card then well.. you get the point, it kinda goes into an endless loop
END TASKING everything sort of helps, but it's not a real solution.
can some one remind me where or which system service i can freeze or remove to kill the Media Scanner?
thanks
PS: this sort of reminds me of the old bug on SGS1 when the Media Scanner runs out of memory when your library collection is too huge for it to process

Yes the only slowdown/crash I had (just once) with this phone was while media scan was running and I was trying to access Sd card for file copy. It does run every single time you do something on SD card which is annoying.
But would it cause more problems if stopped from running?

Hi AllGamer,
Have you figured out how to stop the media scanner?

benegessrit said:
Hi AllGamer,
Have you figured out how to stop the media scanner?
Click to expand...
Click to collapse
i have a good idea how, but i need time to dig out that information from the old i9000 section, and i'm very short in time with all the soap opera going on

The below is long winded, but I believe in giving as much detail as possible, as well as it's still an ongoing process for me where I believe I've resolved the problem, yet I keep forcing it accidentally and not yet exactly pinned down my issue entirely.
I just got this phone, set it up, and was running into a similar issue where media scanning would initiate and continually initiate over and over while reloading dash and not loading all widgets. My actions the other night prior to this happening were making a backup in clockwork mod, installing setcpu, setting up setcpu, copying media files from old SD card from previous phone into new external and internal SD cardm then restarting the following morning after waking up. This baffeled me, and through google searching I came upon your threads, I saw ICE Music 4.0x or IM+ apps where your issues, however I have neither app.
Traced my steps back thinking what I did before sleeping and after backing up. I started deleting media files (pictures, movies, music) off the SD cards. After rebooting, this did not resolve my issue. I then rememebered I did SetCPU. I was able to successfully uninstall the app from my phone by dragging it to the trashcan before media scanning restarted. I rebooted, however, this still did not resolve my issue. I restored my backup prior to all this since my issue was unresolved through these means, and media scanning was fine. I've not been using SetCPU the past day and everything is fine.
My analysis is that using SetCPU is fine, I was using it the other night after backup, but prior to rebooting phone, however if SetCPU is set to run on boot, then Media scanning goes all fubar. Even if you uninstall SetCPU app through the android menus or dumping to the trashcan, something still seems resident in the booting process or initially something is modified that does not become unmodified. I've yet to try manually loading and running SetCPU each instance after bootup without having setcpu set to start on boot.
Hmm maybe I spoke too soon. Since that time, I've restored approximately 10k sms messages with SMS+ Backup app, sent a sms in handcent, backed up sms with SMS+ Backup, believe I received a sms, updated AdAway app, and started/updated AdFree app, and however I don't see it now.
Now, the adfree app gave me a menu I had no recolection of on my Nexus One, where I had two options. One option I don't rememeber, but the other "Boot Normally", I remember and chose. SetCPU is not installed at this moment, and after doing just those couple things from the 1st sentence, I rebooted. I noticed that the display at the bottom would show Adfree granted superuser permissions, and then I would get a freeze and reboot of the dash. I may have setup Adfree the night before along with SetCPU (It was late and I had been up 24hrs the previous night). I've frozen AdFree with Titanium Backup and removed it from superuser permissions, but I'm still media scanning crashing again. Unsure if the boot normally option in Adfree modified something in the booting code. I'm going to try restoring with Clockwork Mod again, then do my sms restore, and see if that narrows the issue down. If it appears finem then I'm assuming it has something to do with apps that modify boot coding like SetCPU or AdFree, if they actually modify it that is. I'm not good at coding. I'm at work, unable to do much playing around, however, I hope some of this is of assistance with resolving this issue.
Got a chance to test it. My issue with media scanning appears to be too many sms messages saved. after restoring about 10k in sms's, it just media scan loops.