Can't stay connected to PC via usb - EVO 4G Q&A, Help & Troubleshooting

Spent a little time trying to figure this out but it's so random it's hard to tell what is exactly happening.
Basically when plugging in my evo everything acts normal, I get the prompt, power light comes on, and sd card folder auto runs. I can connect and move files as I wish.
The issue is it disconnects at random times, some times during file transfers, other times it's just charging. Screen on, Screen off, etc etc, it doesn't seem to matter. The odd thing is it actually stops charging also. Doesn't matter what setting i have for the evo to connect, and I have defualted it to charge only and it does the same thing.
I've checked all my evo settings, deleted driver, let evo reconnect. I've tried it on the laptop I have and it seems to work just fine, no disconnects so far.
It has to be the pc.(Windows 7). But where to start?
Anybody have any ideas?

I think this might be a problem with your micro usb cable/port. I've gone through a few cables, all of which got their pins flattened so it couldn't hold a steady connection. I ended up melting the grooves together so the pins couldn't be flattened
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you are correct sir, thanks.
I was using the front usbs, i'm assuming either the wire connecting them was not enough to handle the charge current or their is something faulty with them. I' would go with the first because everything else works on those ports besides the evo.
I used the back ports and everything is dandy.

Related

Annoying sync problems

I am just wondering if I am alone with this problem because I can't find anyone with similar problems.
When I put the phone in the cradle when its off, after a minute or so the phone turns on and ActiveSync starts. This is obviously very annoying because it syncs when I don't even want it to. I have never had this problem with my wallaby only my blue angel.
I have gone throught the settings and turned off any automatic sync options but still it does it. Have I missed any options or am I doing something wrong?
Thanks, Ian
Not to be one of those 'oh! I have that problem, too!', but you asked if any others are having this problem, sooooo....
I've got the same problem! I notice that this happened with other USB devices, too. I had an IPAQ that did the same thing. It would power up when connected to the USB, even after a few hours.
What I think is happening is this:
I think that the USB lines are separate from the lines that the charger connects to (someone correct me on this?). There are 2 lines on USB for voltage, the other 2 are signal I think. So, when the device sees a voltage on the USB line (like when you first plug it in), it turns on. Perhaps the USB is changing state for some reason, causing the thing to turn on?
To keep it from sync-ing (I just want it to charge), I kill WCESMgr.exe and wcescomm.exe to stop activestynk. But then something even more annoying starts to happen if the phone is left on... windows constantly connects the USB and then disconnects... over, and over, and over...
What the heck?
At least somebody else is having the same issues
I came to the same kind of conclusion as you I think. As far as I know its a driver/hardware problem on the USB side, where the USB 'wakes' every now and again, in turn powering on the phone.
I am going to update my USB drivers and see if it makes a difference.
You can also open connection settings in activestink and remove the tick in the box marked "Allow USB connection with this computer".

Tilt 2 Lost USB Connectivity

I have a 2month old Tilt 2. Plenty of apps and games and such, ran fine, had some memory issues with it running high on memory usage, so I downloaded and ran some fixes suggested on this site, (sd fix/tilt 2 data fix/memory leak mod/internet push) and while those sped up the unit, they also caused a few issues like with my battery usage, so I uninstalled them. Now I don't know if it coincides directly with my installation of those programs, but afterwards, when I plug in my phone through usb, it no longer pops up asking if I want to run activesync, usb, internet sharing. the orange light comes on and it will charge, but no data connection. Here is what I have tried so far to fix it:
Unchecked/rechecked the box for "ask me for connection"
Confirmed usb-pc connection is selected
Ran SKTools and checked notifications and redid Activesync
Ran MemMaid and did the same thing with notifications with Activesync
Used 3 different usb cables and 4 different pc's, different OS's.
Performed a HARD reset, STILL wouldn't connect immediately after reset.
I've looked up every thread in this forum and done everything suggested so far but no luck. I highly doubt that it's a hardware breakage of any kind, I'm always EXTREMELY careful plugging anything into the usb jack and 95% of the time I use a cradle.
I'm hoping someone out there has SOME idea of how to fix this. One thing of note. Someone suggested holding down the volume-down button while doing a soft-reset and when i did this, it came up with a page of jibberish but at the bottom of the screen in the dead center it said "serial". I don't know if that means something, but there you go. I was/am able to still use activesync via bluetooth, but I need my usb connectivity back.
~Z
Take a look at the USB plug on the phone. Make sure all of the conductors are lined up and straight. I had a Tilt that had the same symptoms as yours. It turned out to be the plug itself.
It's not the best design they could have come up with.
The phone is barely 2 months old and I've tried 3 different usb cables and the cradle that it usually sits in, none of which work even when wiggled slightly. I've also used jewelry magnifying and tweezers to check and all of the gold contact lines are still straight and intact.
Any other ideas?
I had this happen last autumn and ended up having to send it back to HTC who fitted a new USB connector.
Funnily enough the device went wonky on me a few days ago. I could see I had 4 email accounts set up on the home page but when I went in to my email I could only access the Exchange Email and not the other 3 IMAP accounts. And since then I have, again, been unable to sync by USB. I have tried everything similar to what you mentioned but with no luck.
I wonder if it is the 3rd party car charger cable I use as I remember previous tilt models had problems where the USB port got blown by some 3rd party charges. I think the Brodit car cradle was bad for doing this.

[Q] Plugging In Phone to Computer

When I plug my evo into my computer, the screen that asks what I want to do is no longer showing up. I looked in the settings and the button is clicked on that I want it to show up. Still nothing. Any suggestions? Cause I want to move zip file to phone and I cant choose change it to disk drive
I have that happen occasionally. Normally, rebooting the phone does the trick (unplug, reboot, plug back in.) Sometimes I have to switch which USB port I'm using on the computer.
the other guy was right, this happenes to me too. All you wanna do is try a different usb port on your pc or laptop and you should be good
May need to wipe dalvik/cache also just to clean things up a bit
LemonadeALex said:
When I plug my evo into my computer, the screen that asks what I want to do is no longer showing up. I looked in the settings and the button is clicked on that I want it to show up. Still nothing. Any suggestions? Cause I want to move zip file to phone and I cant choose change it to disk drive
Click to expand...
Click to collapse
That has happened to me several times. Usually it's a bad usb cable. If it's not allowing data to cross, the phone will not give you the option to change. If the phonedoesn't see a data connection than it acts just like it would if it was plugged into a wall outlet.
I use retractable cables and they usually start to do that when the cable is bad or going bad.
Try wiggling the wire in various spots to see if you can get a connection. If not than I can almost bet that your cable is going bad. Just replace the cable and you should be fine.
I always keep backups for this reason. You can get cheap ones off Ebay. I like the retractable ones because they're less hassle and track free. I never take it out of the computer. I use the Quadrimax retractable cable. You can get them for about 10 dollars. If you buy the cheap ones you never know if they're going to work or not.
Let me know if this was the issue, I'd like to know. Good Luck!
Swyped From My Work Of Art
Thanks guys lol when I tried to reset my phone the phone got stuck on the HTC screen and wouldnt load. Took it by Sprint and they just flashed the phone. I wasn't sure how to do that
Sent from my PC36100 using XDA App

[Q] Computer rarely recognizes USB connection w/ Evo

No internet yet in the new house I moved into, so I'm trying to use wired tether (wireless has always had that stupid No Internet Access with the caution triangle symbol).
Less than a week ago I tried using Easy Tether and it seemed to work fine, tried it again a day or two later and it took a little bit longer but my computer still recognized it. Next day my connection suddenly becomes extremely faulty, literally connecting and dropping about every 5-10 seconds.
Yesterday I tried connecting it and it took about 10 minutes until my computer recognized me Evo. Today I have left it in for about a half hour and received nothing, the hell is going on? I tried different USB ports, all pretty much resulting in the same thing. My cables fine because my little LED light on my phone lights up and charges, but the computer never recognizes nor does it even make the notification noise
I tried checking Device Manager just today and never before so I don't really know what my phone is supposed to show up as. Regardless I don't think it's there.
Any ideas?
Update: yesterday my evo was sort of recognized after being connected to my computer for nearly 45 minutes, my phone brought up the option of choosing between charge, disk mount, tethering, etc, but my computer gave an error message about device drivers not being installed, i tried to search device manager to uninstall the drivers but it wasnt listed, seems like a paradox..
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Is it charging ok? Kinda sounds like your USB port may be borked.
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Yea, charging fine, tried on my friends laptop and it wasnt recognized as well
Sent from my PC36100 using XDA App
I get that from time to time aswell.. and I've also noticed everytime I take my phone out of sleep mode while its charging via computer, it asks me if I want to Charge/Sync/Disk Drive/USB Tethering.. is that normal?

[Q] Evo usb not recognized AT ALL

Whenever I plug my phone into my computer now all it does it show the little charging light in the top left corner of the EVO, and not the notification asking to turn on usb storage in the pull down menu, or give any errors, and nothing pops up on the computer.
Recently, I started to have usb problems where the notification on the phone was flashing on and off and the usb connected sound on the computer kept going off (like the phone was connecting and disconnecting to the usb port on the computer every second), but I thought this was a cable problem and since I didn't need usb at that moment, I brushed it off.
I'm pretty sure my phone still charges fine because the light goes on. No, It isn't a problem with the cables or the computers because i've tried multiple cables and computers. I don't understand what the problem is because my charging still works fine and I don't get error messages, it's just that usb won't connect at all anymore
Try this > http://forum.xda-developers.com/showthread.php?t=695243
If that doesn't work, you may have a hardware defect, and it'd be best to unroot and take it to sprint.
teh roxxorz said:
Try this > http://forum.xda-developers.com/showthread.php?t=695243
If that doesn't work, you may have a hardware defect, and it'd be best to unroot and take it to sprint.
Click to expand...
Click to collapse
Tried this and it didn't work, going to sprint soon

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