I have a 2month old Tilt 2. Plenty of apps and games and such, ran fine, had some memory issues with it running high on memory usage, so I downloaded and ran some fixes suggested on this site, (sd fix/tilt 2 data fix/memory leak mod/internet push) and while those sped up the unit, they also caused a few issues like with my battery usage, so I uninstalled them. Now I don't know if it coincides directly with my installation of those programs, but afterwards, when I plug in my phone through usb, it no longer pops up asking if I want to run activesync, usb, internet sharing. the orange light comes on and it will charge, but no data connection. Here is what I have tried so far to fix it:
Unchecked/rechecked the box for "ask me for connection"
Confirmed usb-pc connection is selected
Ran SKTools and checked notifications and redid Activesync
Ran MemMaid and did the same thing with notifications with Activesync
Used 3 different usb cables and 4 different pc's, different OS's.
Performed a HARD reset, STILL wouldn't connect immediately after reset.
I've looked up every thread in this forum and done everything suggested so far but no luck. I highly doubt that it's a hardware breakage of any kind, I'm always EXTREMELY careful plugging anything into the usb jack and 95% of the time I use a cradle.
I'm hoping someone out there has SOME idea of how to fix this. One thing of note. Someone suggested holding down the volume-down button while doing a soft-reset and when i did this, it came up with a page of jibberish but at the bottom of the screen in the dead center it said "serial". I don't know if that means something, but there you go. I was/am able to still use activesync via bluetooth, but I need my usb connectivity back.
~Z
Take a look at the USB plug on the phone. Make sure all of the conductors are lined up and straight. I had a Tilt that had the same symptoms as yours. It turned out to be the plug itself.
It's not the best design they could have come up with.
The phone is barely 2 months old and I've tried 3 different usb cables and the cradle that it usually sits in, none of which work even when wiggled slightly. I've also used jewelry magnifying and tweezers to check and all of the gold contact lines are still straight and intact.
Any other ideas?
I had this happen last autumn and ended up having to send it back to HTC who fitted a new USB connector.
Funnily enough the device went wonky on me a few days ago. I could see I had 4 email accounts set up on the home page but when I went in to my email I could only access the Exchange Email and not the other 3 IMAP accounts. And since then I have, again, been unable to sync by USB. I have tried everything similar to what you mentioned but with no luck.
I wonder if it is the 3rd party car charger cable I use as I remember previous tilt models had problems where the USB port got blown by some 3rd party charges. I think the Brodit car cradle was bad for doing this.
Related
I am just wondering if I am alone with this problem because I can't find anyone with similar problems.
When I put the phone in the cradle when its off, after a minute or so the phone turns on and ActiveSync starts. This is obviously very annoying because it syncs when I don't even want it to. I have never had this problem with my wallaby only my blue angel.
I have gone throught the settings and turned off any automatic sync options but still it does it. Have I missed any options or am I doing something wrong?
Thanks, Ian
Not to be one of those 'oh! I have that problem, too!', but you asked if any others are having this problem, sooooo....
I've got the same problem! I notice that this happened with other USB devices, too. I had an IPAQ that did the same thing. It would power up when connected to the USB, even after a few hours.
What I think is happening is this:
I think that the USB lines are separate from the lines that the charger connects to (someone correct me on this?). There are 2 lines on USB for voltage, the other 2 are signal I think. So, when the device sees a voltage on the USB line (like when you first plug it in), it turns on. Perhaps the USB is changing state for some reason, causing the thing to turn on?
To keep it from sync-ing (I just want it to charge), I kill WCESMgr.exe and wcescomm.exe to stop activestynk. But then something even more annoying starts to happen if the phone is left on... windows constantly connects the USB and then disconnects... over, and over, and over...
What the heck?
At least somebody else is having the same issues
I came to the same kind of conclusion as you I think. As far as I know its a driver/hardware problem on the USB side, where the USB 'wakes' every now and again, in turn powering on the phone.
I am going to update my USB drivers and see if it makes a difference.
You can also open connection settings in activestink and remove the tick in the box marked "Allow USB connection with this computer".
Spent a little time trying to figure this out but it's so random it's hard to tell what is exactly happening.
Basically when plugging in my evo everything acts normal, I get the prompt, power light comes on, and sd card folder auto runs. I can connect and move files as I wish.
The issue is it disconnects at random times, some times during file transfers, other times it's just charging. Screen on, Screen off, etc etc, it doesn't seem to matter. The odd thing is it actually stops charging also. Doesn't matter what setting i have for the evo to connect, and I have defualted it to charge only and it does the same thing.
I've checked all my evo settings, deleted driver, let evo reconnect. I've tried it on the laptop I have and it seems to work just fine, no disconnects so far.
It has to be the pc.(Windows 7). But where to start?
Anybody have any ideas?
I think this might be a problem with your micro usb cable/port. I've gone through a few cables, all of which got their pins flattened so it couldn't hold a steady connection. I ended up melting the grooves together so the pins couldn't be flattened
Sent from my PC36100 using XDA App
you are correct sir, thanks.
I was using the front usbs, i'm assuming either the wire connecting them was not enough to handle the charge current or their is something faulty with them. I' would go with the first because everything else works on those ports besides the evo.
I used the back ports and everything is dandy.
I've read a number of posts that deal with problems syncing, but none that matches exactly the problem I'm having.
When initially connected via USB, everything goes according to plan: the icons on the device and in Windows both show the connection, the sounds alert me to the handshake having been successful, and the device and PC sync. This state lasts a varying amount of time, usually about a half an hour or so. Then, without the device being touched, the ActiveSync icon on the PC goes grey, and the "connection dropped" sound on the PC is played. Nonetheless, power is still being transferred, and the charging light (orange then green) is still lit. If I disconnect and reconnect, the same pattern occurs every sing time. I've tried with a number of USB cables, always with the same behaviour.
Note that the device is out of warranty by now, so the lest desirable response is "send it back to HTC for repair".
[ edit ] Forgot to mention: Yes, I gently cleaned out all the pocket fluff that had connected in the mini USB connector on the device, but have not attempted a more prodigious cleaning.
[bump]
Really? No one else has experienced this problem?
pistou said:
I've read a number of posts that deal with problems syncing, but none that matches exactly the problem I'm having.
When initially connected via USB, everything goes according to plan: the icons on the device and in Windows both show the connection, the sounds alert me to the handshake having been successful, and the device and PC sync. This state lasts a varying amount of time, usually about a half an hour or so. Then, without the device being touched, the ActiveSync icon on the PC goes grey, and the "connection dropped" sound on the PC is played. Nonetheless, power is still being transferred, and the charging light (orange then green) is still lit. If I disconnect and reconnect, the same pattern occurs every sing time. I've tried with a number of USB cables, always with the same behaviour.
Note that the device is out of warranty by now, so the lest desirable response is "send it back to HTC for repair".
[ edit ] Forgot to mention: Yes, I gently cleaned out all the pocket fluff that had connected in the mini USB connector on the device, but have not attempted a more prodigious cleaning.
Click to expand...
Click to collapse
I know you may not want to here this, but that sounds an awful lot like a symptom of a faulty USB port on the device. One way to test it is to flash the latest stock ROM for your carrier/device model and see if it works with that. If it doesn't, then you'll need to learn to solder to replace the USB port. If it does work, then you've got some troubleshooting to do on your current ROM to figure out what is causing the connection to drop.
Also, in the rare case that you are already on a stock ROM, you'll need to reflash it and test it from scratch without anything installed.
cajunflavoredbob said:
in the rare case that you are already on a stock ROM, you'll need to reflash it and test it from scratch without anything installed.
Click to expand...
Click to collapse
Yes, Bob, I am on the stock ROM and yes, you are right, I don't want to hear anything about flashing -- even less about soldering. I, too, suspected that it might me a hardware issue with the USB port. I guess it's time to start shopping for a new device! [ sigh ]
I have had 2 tp2's, and my wife has also had one, and every single one of them has had the same issue. It will be plugged in, working fine, synced fine, and one small tap of the wire, computer, or phone will end the sync. It could just be that the mini port is ****. With that said, don't move your phone when it is synced...
my mini port has problem syncing. it's fine for TV output and headphones. but has same problem as you describe - so now I always use BT to sync/copy files instead of USB.
Ah well, have been looking around for the next great device. There's word that AT&T will get the HTC Sensation, but nothing confirmed.
Just wondering here if you tried sync with another system - same device.
At work I never had issues, but on the road with my Acer laptop I began having the same symptoms you describe, the usb ports on this (fully updated system) just won't enable proper sync (miss my Dell). Well I'm sure you thought of this but just a thought.
If hardware fault, try to change a new cable first. Usually the cable will tear out faster than the port on board.
Hi guys,
My GNex has a problem. Many users seem to have a similar problem but theirs seem to be hardware related and I'm pretty confident mine is software related.
It started a few months ago when my GNex wouldn't charge through the wall charger. I was on a trip with my friends so I didn't have access to a pc and wasn't able to troubleshoot further. The charging icon would appear when the phone was off but when I turned it on it didn't charge. I played around with the phone for about two hours, rebooting, Googling for solutions, changing the USB connection modes in the Storage settings. When I changed from Next Launcher to Stock launcher and rebooted everything was working fine again. However I think it was only a coincidence. Then the problem didn't occur again until now and this is why I think it's software related. If hardware would have been broken the problem wouldn't just have fixed itself like that.
It happened 3 days ago but somehow fixed itself again. I was troubleshooting the issue with my GNex connected to PC and installed Nexus Root Toolkit by Wugfresh. During install my phone rebooted on it's own and suddenly USB worked perfectly again!
However yesterday I forgot to charge and my GNex died. On reboot the issue was back.
"Symptoms":
Phone won't charge with any wall charger (and any cable) unless off
Phone will charge through USB in any mode but PC will not recognize it and install it as unknown device.
USB Debug Icon and Connection Mode notification do not appear in status bar upon PC connection
OTG doesn't work and apps like "Stickmount" do not detect external drives
Attempts:
Gently bending the "tongue" inside the micro usb on the phone in case there is a bad connection
Reinstalling drivers on PC
Rebooting device in different modes including fastboot
Using different batteries
NOTES
This problem started after latest 4.3 update. It has only occured after battery completely runs dry. I have 3 batteries (a bit excessive I know) and an external battery charger so charge is not the issue, I just really want to understand what's going on with my phone.
I'm not ready to Factory Reset or replace the USB port yet, those are last resort options to me. Any other options, especially software related, are very welcome. I am on stock 4.3 only rooted and with CWM recovery.
In Testing menu (type *#*#4636#*#* in Dialer) under Battery Settings my phone also says Charging (AC) when connected through USB. Hope this helps.
Been Googling around for two days now so I decided to make my own thread. Any help is appreciated. Sorry for this very long post.
Fixed it! Tried bending the tongue inside the micro usb again, forced much more this time, everything is working again, for the moment
Just wondering if Android Auto for connected car displays stopped working for anyone as of yesterday or today. I'm skeptical of another Google "back end experiment" that caused it to stop working. I have a Ford with Sync 3
Symptom: Plug phone into car, nothing happens. Phone only charges and will even say USB is connected.
I've done some basic and partially in depth trouble shooting. It most likely couldn't be caused by any updates on Car infotainment system or my Phone because it has been working (unless there was a back end play services update that was pushed out).
From the obvious to less obvious:
-Tried rebooting phone and restarted car
-Tried using a different USB A to C cable (Anker ones have worked perfectly for me)
-Tried using secondary USB port in car
-Tested phones ability to connect to a PC and transfer data, no issue
-Threw music onto a USB flash drive and plugged it into car, no issue
-Tried turning on USB debugging on phone, no change (not sure if this would have even helped in first place).
I'm at a loss right now. It does not make any sense.
I do not have another android phone to try or an iPhone to test CarPlay unfortunately.
Literally had the same thing happen to me on Sync 3 last week. I just deleted the car from the Android Auto app and deleted the phone from Sync 3. After that I was able to use Android Auto again after going through the setup prompts. No issues since.
Works fine for me on my 2018 silverado
no issues on 2017 Sierra
Here it works perfectly
bigblueshock said:
Just wondering if Android Auto for connected car displays stopped working for anyone as of yesterday or today. I'm skeptical of another Google "back end experiment" that caused it to stop working. I have a Ford with Sync 3
Symptom: Plug phone into car, nothing happens. Phone only charges and will even say USB is connected.
I've done some basic and partially in depth trouble shooting. It most likely couldn't be caused by any updates on Car infotainment system or my Phone because it has been working (unless there was a back end play services update that was pushed out).
From the obvious to less obvious:
-Tried rebooting phone and restarted car
-Tried using a different USB A to C cable (Anker ones have worked perfectly for me)
-Tried using secondary USB port in car
-Tested phones ability to connect to a PC and transfer data, no issue
-Threw music onto a USB flash drive and plugged it into car, no issue
-Tried turning on USB debugging on phone, no change (not sure if this would have even helped in first place).
I'm at a loss right now. It does not make any sense.
I do not have another android phone to try or an iPhone to test CarPlay unfortunately.
Click to expand...
Click to collapse
happens to me every 3-6 months.
Swapping out the cable resolved it every time.
ya dude you need to try some different cables. that should always be your first step if there have been no updates.
Thanks for the replies. I deleted and unpaired AA from my phone and my car with no luck.
I actually had my coworker who has a Pixel 2 XL plug his phone in to my car. He had no issues at all even after multiple tries. Mine still wont connect. We're both on Pie with same security patch level. Did try tried Multiple new cables and still no luck (the anker high quality ones).
I found this thread incase it starts happening to anyone...
https://productforums.google.com/fo.../PWBrDUXzR4o;context-place=forum/android-auto
Something I picked off of that topic was some USB patches/features that went in to effect between Pie release and last month security patch.
I may just wait a month. Maybe another security patch which tweaks USB or 9.1 will drop fixing my issue. We shall see. At least I know its not my car or my cables.
Go into apps and check your "play services" versions between the two phones. Google controls a lot of **** through that app
Or just try to clear your usb port
Thanks for the replies. After the October patch I'm back up and running.
Lack of communication between departments at Google baffles my mind.