Home and Back buttons not responding please help - Desire Q&A, Help & Troubleshooting

Hello,
This issue began about 2 days ago, i noticed every once and again the home button would not respond but i figured its just a glitch or something. It got worse and worse till the point i am now, both the home and back button wont respond at all, earlier today they would work randomly and not often ,ive rebooted it ,reseted it 3 times, but the problem remains. I did not root it, or install any dubious software. i dropped the phone once,about a week ago from my hands,no scratches and it worked fine after that. Im really dissapointed about this, can anyone offer any advice?Thanks

Related

screen not responding to touch inputs? (not sleep of death)

anyone had problem with the screen not responding after waking up?
There's no way to turn off the phone / make it respond unless to unplug the battery and plug it in again. Had this problem on the first GN and my second replacement GN.
Yep, happened to me the other day as well. There was a crash right before which made the phone reboot. Once it came back, the hardware buttons responded fine but the touchscreen was dead until a battery pull.
Hasn't happened since though.
Had this at lunch today also had it a few days ago.
When returning from sleep the touch input seems to be completely unresponsive.
I left mine for a while to see if it recovered, it did, it came up with the crash report for "System Process" The screen was then responding fine.
Weird. This is indeed different to the sleep of death, because the screen comes on.
Although maybe it's related in some way?
This just happened to me, and so I googled to find an answer. It thankfully led me here. It's like you guys described: I just tried unlocking my phone, but the screen was completely unresponsive. Not a single touch would register, even when trying to touch the Power Off option.
I read robaldred's comment, so I decided to try the waiting game. Thankfully, after a few minutes the screen just came on and the device was ready to use. I don't believe I saw a crash report though.
I hope this won't become a serious issue. I'd hate to be stranded at a point when I need to use my phone.
I had this problem too. have you guys used custom notification sounds?
Sent from my Galaxy Nexus using XDA App
I had this exact problem and I found it was due to Juice Defender (I have the Ultimate version as well). It kept happening after I installed and but since removing it over a week ago no problems.
Just had it happen here, had to pull batt. Using BatteryXL but will keep it on and see if it happens again.

[Q] Desire Screen thing

This is something very peculiar I'm experiencing. I got the desire a few months ago, rooted it, and I'm fine with S-Off. Now the peculiar thing's that a couple of days ago, I was watching a movie on my phone, and it was working fine, when suddenly the screen blackened. It wont turn on even when I tried the power button. I was devastated until at night I tried to turn on the screen again, and my room was dark, and I noticed that there was a flickering of light in the screen, and I could detect all my icons. The touch was working all right too. I started to slightly tap my phone, and this turned it on after a few tries. But the problem's that it keeps on doing so (blacking out) every hour or so of use, and I love playing Chess at level 10. Can someone help with this??? I'm sure this is a hardware related prob, cuz I tried every software and app things.

screen gone wild

my wife's s4 mini (completely stock) has developed a fault where when u press the screen it will press in several other places also.
the phone has a slight scratch on the screen, so this is what I thought the problem was. this morning however it froze so my wife restarted it, when I came back on it said there were 3 messages and there wasn't any when she checked.
it had also changed the time and date.
can anybody give their ideas on this please

[Q] Sometimes my touchscreen stops working

I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
spanielhead said:
I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
Click to expand...
Click to collapse
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
teslabe said:
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
Click to expand...
Click to collapse
Mine doesn't recover immediately on a reboot but it is nice to know I'm not alone in the problem. It's better to know that you've only had this problem since the OTA. That means it can be fixed in software. Thanks.
Same here
Lost "touch" today on mine. Had the 360 for about 4 weeks and not seen the problem until now. Wasn't even sure how to turn it off until I saw "very long press" - thanks!
Turning mine back on straight away was fine so it was just a turn it off and back on thing. Frustrating, but I'm glad it's a software bug rather a touch screen fault, that would be a real pain. Hopefully, if it's a bug it will be fixed.
i think.....
I think this happens when the moto 360 is not set on your wrist
Ddoes anyone solve this issue ? My new moto 360 touch screen doesnt work at all. So i can choose any language in initial setup
This problem Occurs when no static energy is given to the case of the moto360. As soo'n as You touch The Iron ring The touch Will work. Release it and it Will stop working. Ik think The touch screen works rather like a conductive layer between the back of the watch and the screen it self in which the skin gives the energy needed to control the screen. When the back of the watch isn't connected to skin the touchscreen completely stops working.
In video you see what happens
https://youtu.be/KpQ-dqWYO6s
Mine did this too, however I broke my screen ordered a replacement and haven't had the issue since. When mine quite working if I triple pressed the power button it lock the screen then pressing the power button it would turn on and work though. Sometimes it wouldn't come right back on like it froze or something.
Sent from my Nexus 6 using Tapatalk
I've been having this problem too, it's more like my weekend watch but last week i noticed that it wasn't responding and i thought it could be a RAM issue. I've done multiple reboots and it doesn't work.
There was only an occasion where i left it overnight till it almost drained completely and it worked again, and then it started freezing again.

Unresponsive touch screen

Hi there, first of all I've seen some other threads which kind of have the same problem but not quite. So here is my problem my touch screen isn't responding most of the time, it started happening like a week ago when it froze while trying to send a picture in messenger, after 1-2 reboots it started working again but after that the same thing happened while I was typing in messenger, so I thought it might be software problem and made hard reset and installed new stock android(that didn't help). The last couple of days most of the time it's not working and I'm using it with a mouse, but there are periods when it works for some time. I've entered the hidden menu(without updating the touch firmware because I saw that it might kill it for good) to try and test it and had 2 different results
- The touch screen firmware version on my phone is -1
- And the one from the photos that I've attached(obviously during this one it actually worked for a couple of minutes)
Something else I've noticed while the touch isn't working when I turn off the screen from the power button first it dims the light for 2 seconds before really turning off.
Other things that I've tried are changing kernel, opening the back of the phone and reconnecting the screen to the motherboard(which helped the first time and it worked for 1 day or so but doesn't help since then) .
There is one more strange thing for some time now may be 3-4 months the phone has problems connecting to WiFi)
And one last thing after the screen problem the phone started booting quite slow some times and showing "Process System Not Responding'"
The phone is running on Stock V30b MM and hasn't been dropped for a long time
The problem is that I don't know is it software problem, screen problem or motherboard so any Ideas will be appreciated.

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