Lost Network Please HELP!!! - Desire Q&A, Help & Troubleshooting

Hi Guys,
I'm running 2.2 froyo DJ Droid,
Everything was great till today morning when i go off the train and my phone lost the network, Limited service only!! I tried factory rest, apn settings again, switching between hsdpa and gsm only, nothing!!!
It's a sim free phone, running three UK

have you tried re-seating your sim?

Call three.
There may be issues in your area.
You should do this before you start troubleshooting yourself. Its much more likely that they broke something than you.

When this happened to me, it turned out to be a faulty sim card.
Try your sim in another phone?
Sent from my HTC Desire using XDA App

Related

[Q] 3G data is not wroking..!!

I'm living in Japan and using Softbank as carrier.
I got the One X international version (from Plemix Hong Kong), and I installed the ARHD after rooting my device (Also I tried several custom ROMs).
The problem is there is no 3G connection anyhow, when I switch to 3G it always says disconnected..!!
previously, I have had my HTC Desire HD, and it is working well in 3G and the data transfer is good.
- I'm using the same SIM card (after I cut it to micro one) from Desire HD to One X.
- In both devices the APN settings are the same.
- When I put back the SIM card to my Desire HD, it works very well..!!
So, somebody help me and tell me where is the problem.
Sorry for long message and wish to find a solution..!!
I got the same on my One X. My carrier is Tele2 ans they claim that their network is down due rebuilding, which is not true. Somehow I regret that I took this phone at them.
They will send a new SIM to see if that helps. Otherwise a reparation is needed.
Sent from my HTC One X using xda premium
Have you made sure you have the right radio? Not sure what your should be, but you get them here;
http://forum.xda-developers.com/showthread.php?t=1689679
Guessing it should be Radio_1.1204.103.14 (Asia Pasific)
Long-shot: Not sure if this will help, but whenever my phone occasionally refuses to reconnect to 3G I toggle the settings in the Phone Information Menu from WCDMA Preferred to CDMA Auto (PRL)
After a few seconds the phone automatically jumps back to WCDMA Preferred and it can then reconnect the 3G network. Sometimes toggling airplane mode doesn't do it.
Does 3G on the One X work when stock on SoftBank? I'm considering buying this phone from Expansys and using it on SoftBank's network.

No network issue after repair

Hi there,
I recently sent my phone back to HTC because my volume button was stuck, which resulted in it not being able to boot (as it always went straight to recovery). They repaired it, and after three weeks without my phone I know received it back. They 'replaced parts and did a software update.'
Problem is, now I have no mobile network connection. The phone recognises the SIM fine, but no signal and search networks results in "Error while searching for networks."
I'm blaming the software update HTC did, so I send them another email. The thing is, I don't want to send it back AGAIN, I had the phone a full 2 weeks before it broke and haven't been able to use it since. Is there anything you guys can think of that doesn't involve rooting it and losing my warranty (which I will probably need now)?
Thanks a bunch
Hello,
have you tried to switch between the network mode; only WCDMA or only GSM? (Settings->Mobile Network->Network Mode)
Pundy said:
Hello,
have you tried to switch between the network mode; only WCDMA or only GSM? (Settings->Mobile Network->Network Mode)
Click to expand...
Click to collapse
Thanks for the reply. Yes I have, no effect. One other weird thing I have noticed since first posting: at the about -> Phone Identity screen, the phone number does not match my actual sim phone number. It reads the SIM fine though, as all my SIM contacts are available.
Could you use/try another SIM Card to check its work with a different one?
Is WiFi working? Any interruptions druing a regular call?
Pundy said:
Could you use/try another SIM Card to check its work with a different one?
Is WiFi working? Any interruptions druing a regular call?
Click to expand...
Click to collapse
Regular call is impossible, as I have no cellular network at all. Wifi works fine. I am currently unable to try another SIM, as I'd have to cut a microsim out of a regular one and people around don't want to have their card cut up.
The sim works fine in my old nokia though, so I don't think that's the issue.
I'll try to find a friend with an iPhone 4 to try their microsim, but I'm not really counting on it.

No service - HELP!

Hi Everyone.
Stock O2 ICS- rooted - bootloader unlocked
I've recently bought used HTC One V locked to O2. Problem is gsm service never worked for me.
WiFi, Bluetooth, GPS are fine but emergency call only.
I've tried different sim, 2 custom roms, hard reset and no lucky.
Under mobile network setting I cannot swap between WCDMA only - Auto - GSM only, it is sticked to WCDMA/GSM Auto only
When push *#*#4363#*#* Cannot change network mode too, WCDMA preferred fixed only, if going to radio band selection cannot choose any (Automatic, EURO Band etc) just got message "Set [automatic or any] Unsuccessful.
What is weird, When I turn mobile data on with correct APN for my provider (currently giffgaff) I have gprs running and can send and receive data, but with my other phones I had before my service has been alwaysfast as 3G and HSDPA, not "G" like now.
Please see below my screenshots, I've checked my mobile network with many apps and there is what I've found
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
mr_nooby said:
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
Click to expand...
Click to collapse
thanks, but no lucky
osstis said:
thanks, but no lucky
Click to expand...
Click to collapse
If you still have warranty, run a ruu so it goes back to stock, and take it to the HTC centre. If you are lucky they will recognize it as hardware problem and give you a new one. Remember to tell them it never worked, and if they ask about root or stuff, you don't know about it
No I don't have a warranty (it's second hand and a have no seller contact anymore), otherwise I would not asking here. Looking for somebody who solved this, if.

[Q] Network service problem

Hello!
My HTC Desire HD have recently a problem when trying to connect to a network provider. My service provider is Mobistar in Belgium.
When I attempt to connect to a network manually, I get “Your SIM card does not allow a connection to this network”.
I tryed the same SIM in another phone, it works fine.
I have already tried: changing the wireless band, fly mode on and off, factory reset, *#*#4636#*#*, removing battery. Two days ago i rooted the HTC (custom rom, new radio) but it is still the same...
Now here comes the odd part. If i remove my sim, put it in a different phone and switch that phone on, then remove again and put it back into my HTC, it works normally for a few hours.
Yesterday, i inserted a simcard from another country and it works perfectly. So if it is in roaming, it works...
HTC Desire HD
Android 2.3.5 - Android Revolution HD 7.3
Kernel: 2.6.35.14-RCMIX3D-V12-CRD-gec898d5-dirty
Radio:12.65.60.29U_26.14.04.28_M
I don't know what is the problem, if anyone can help me, i appreciate
Thank you very much!
Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.
HanZie82 said:
Does that provider use another network? Maybe need to turn on roaming (or change roaming settings).
Just a guess tho, goodluck with it.
Click to expand...
Click to collapse
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution
SousaPinto said:
Thank you for your answer.
I searched and i didn't find anything that says that my provider uses another network. (and i didn't find the roaming settings, just the roaming data on/off, maybe that is automatic)
My girlfriend have also the same phone (HTC Desire HD) and also the same provider, and she doesn't have any problems.
I don't understand why if i change my simcard to another phone and then put it back to my phone it works for some hours, till it says limited service...Then i can't do anything less then put it again in another phone if i want to use it again. Or use the simcard from my land (Portugal) in this phone.
The phone is from Belgium, unlocked, the simcard is from Mobistar. My portuguese simcard is from Vodafone Portugal and it connects to Proximus in roaming (another provider from Belgium).
Thank you very much. I hope to find a solution
Click to expand...
Click to collapse
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!
HanZie82 said:
Ok, well the best of luck with it.
But this is as far as my suggestions go, sorry.
Maybe the provider did something to it, else i don't know.
Goodluck!
Click to expand...
Click to collapse
Ok, thank you very much for your help. I will try to contact my provider.

Sim unlocked, can't use phone on same network

Hi,
I recently went to India and thought it would be cheaper there to get my note 2 unlocked but, the person who tried unlocking my device got mad at me as my phone was rooted. He said, everyone wants to be a developer nowadays and thus it made his job harder. He asked me the model number of my phone as it shows GT-N7105 because I have DN3 v 5.2 installed but it is actually sgh-i317m from Telus in Canada. He gave up and said he was unable to do it. After coming back home, my original sim that I have been using in the same phone, does not work anymore. There is no network. My wife's sim card, which is from another provider, works now though it never did before. I though there could be something wrong with my sim card so I tried it in an old phone and it works perfectly in it. What would you suggest, I should do to try and resolve this problem? I am thinking of erasing everything from my phone and factory resetting it. Eagerly waiting for your expert suggestions!
Just to add: I chose factory reset option from under the settings menu and wiped all my data but it still does not work with my sim. I also, went under the available networks settings, chose the option to search networks and then selected mine (telus) but it say's no service (telus) not available. There is another message in the notification bar, which reads "data roaming: You have lost data connectivity because you left your home network with data roaming turned off". I am not sure if that tells you something related to my problem but I though I should mention that as well.

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