Develop Bugs

Windows Mobile Remote Adapter cannot start, error code 10

First I have to state: I've already searched the web and xda-developers forums. Tried all solutions found, none work.
I don't connect my HTC Touch Pro 2 to my computer (Vista 32bit) often; other than the first few days, when I was downloading a lot of softwares to my device, I don't connect them at all. But the point is I was able to connect to WMDC.
Yesterday I wanted to try out Pocket Diablo, so I had to connect my device in order to install .NET CF 2.0. But I found I can no longer sync:
- Before I connect the device, I can see WMDC's green tray icon
- After I plug in the device (using the cable from HTC), WMDC's tray icon disappeared.
- I checked Device Manager, and found "Windows Mobile Remote Adapter" cannot start, error code 10. There was no mobile device listed.
- I tried another USB port, same result. I tried uninstalling all USB hubs and root hubs, let them reinstall, reconnect device, same result.
- With device still plugged in, I uninstalled "Windows Mobile Remote Adapter" and deleted the driver too. Then I unplugged device, uninstall WMDC driver update and WMDC itself, reboot PC, download WMDC6.1 from Microsoft again, reinstall WMDC, reboot, still no tray icon, and reconnect device with same result.
- I tried the above together with giving Users group full control on the registry key "HKLM\Software\Microsoft\Windows NT\Current Version\Svchost\WindowsMobile", same result.
- If I uncheck "advanced connection" on my device, there is no "Windows Mobile Remote Adapter" in device manager, but there is a generic mobile device listed. In WMDC it still thinks there is no device connected, and I cannot access the device in Windows Explorer.
- If I connect the device as a disk (under device's USB connection settings), I can access the device through Windows Explorer.
- I even hard-reset my device, still same result.
- I tested my old O2mini, same result.
- I don't recall any big changes on my system since my last successful connection.
- I tested my HTC Touch Pro 2 in my office (Vista 32bit), and it can be connected successfully.
So it seems the problem is in my home computer; the Windows Mobile Remote Adapter (version matches WMDC6.1's version) refuses to work in all cases.
Other than taking the sync cable in my office back home tomorrow, I'm all out of ideas of what to try next.
Can anyone give me a helping hand?

Bump. Please help, I really need to solve this.
- I'm taking the cable in office home, but I highly doubt that is the reason because with the cable at home I can connect as a disk and can charge.
- I notice in office (the successful case), the remote adapter is named "Windows Mobile Remote Adapter #2". At home (the failure case) there is no #number, just "Windows Mobile Remote Adapter".

Tested and it is not the cable. Cable used to successfully sync in office has same effect at home - Windows Mobile Remote Adapter cannot start, code 10.
I tried enabling WMDC debug log, but there're none - looks like the process failed at the driver stage and WMDC is not even started.
Also, when I have the device connected with the non-functioning driver, it seems to wreck havoc on my real network driver. I often need to reconnect my network connection.
Can anyone help?

It's getting weirder and weirder...
- I reinstalled WMDC for the countless time, and suddenly I am able to connect to O2mini (which does not connect via a network adapter). O2mini shows up in WMDC (can setup a partnership) and explorer. But not HTC TP2.
- If I disable advanced connection on TP2, I can connect TP2 as a Mobile device, but there is no network adapter. WMDC detects no connection, and I cannot view TP2 in explorer.
- I tried connecting O2mini again after TP2's failure, and O2mini cannot connect too - device manager shows no problem, but in WMDC I get nothing but the red stop sign and a simple message: "Error". No entries in event viewer.
And is anyone even reading this thread?

I was having a similar deal. Sync works solid on XP at home, was working but then stopped on 2 laptops with Vista and giving me those error codes.
I did the same things as unistalling mobile center on vista to no avail.
What did work was going onto the device, Start/All Applications/ActiveSync. Then Menu/Options and delete on the laptop PC's.
Now when I sync my vista laptop to the device it shows up as an additional device. I can copy files to it, I'm not sure if it syncs any other info.
The active sync also has an option for connections where you can uncheck "same for all pc's". I didn't try that one, but it might do something.

Update the Driver?

shealine said:
I was having a similar deal. Sync works solid on XP at home, was working but then stopped on 2 laptops with Vista and giving me those error codes.
I did the same things as unistalling mobile center on vista to no avail.
What did work was going onto the device, Start/All Applications/ActiveSync. Then Menu/Options and delete on the laptop PC's.
Click to expand...
Click to collapse
You mean removing the partnerships? I already did that - I had hardreset my TP2 for nothing too.
yrreP said:
Update the Driver?
Click to expand...
Click to collapse
I tried, but Vista said I already have the latest version (6.1.6965.0). I tried uninstalling (and fill the checkbox to remove the driver) and reinstalling, no difference.
It has to be something not right on my computer's drivers.
I'm going to compare the driver files of my home and office computers and see if there are any difference...

I copied all files related to the Windows Mobile Remote Adapter home, and compared them to mine. They are all identical.
I also tried forcing Device Manager to show non-present devices (by setting two environment variables), removed the related ones and tried again. Same result.
I'm all out of ideas now.
I'm even considering moving up to Windows 7 (Ultimate 64-bit), hoping that will solve my problems.
-- but what? They leave me with a nasty bug and I consider paying them even more? Whiskey, tango, foxtrot?

Awesome, finally i found someone that has (i think) 100% my problem.
Let me ask you this, what is your computer specs? Because this happened to me after i got a new computer >.< .
Mine is
Asus p7p55d LE motherboard
i5 50?
Crucial Ballistix 2GB (2 x 1GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600)
I also have a HTC Touch pro2 (verizon) but i have testing my computer with a Samsung Omnia (verizon) to confirm my problem.
Edit: BTW this is on a Windows 7, just throwing it out there so that people can be even more mind boggled

Asus P7P55D Deluxe
Intel i7-860
2 sticks of Kingston 2Gb
I got my TP2 from Fortress (Hong Kong), they added a bunch of goodies in the ROM, like the radio cab, 1% battery driver, a business card scanner, etc.
You have the same problem on Windows 7? I am going to buy W7 tomorrow, I'm going 64-bit...
If I get the same problem in W7, then well, damn... at least I can connect TP2 as a driver and write data to it. But if I need to install anything from the PC-side, I'll need to rip the cab out of the installer.

holy crap then i think i know why its not working. Maybe its because of the new chipset p55? Doesnt support the drivers? or something

bornskilled200 said:
holy crap then i think i know why its not working. Maybe its because of the new chipset p55? Doesnt support the drivers? or something
Click to expand...
Click to collapse
Definitely not.
Plus I have sync'ed successfully before, and my TP2 plus cable can still sync in office, advanced connection on. It's a software problem.

I encountered the exact same error in Windows 7.
The Windows 7 is a fresh install, Windows updated, and installed 64-bit version of WMDC.
Darn.

First, sorry for my very bad english.
I had the same problem ( Error code 10 with Microsoft Mobile Remote Adapter) with p7p55d and Windows7.
It was a trouble with my asus p7p55d.
- I updated my bios to the 0711 version (this version does not appear on AsusUpdate, i found it on www.asus.com)
- I uninstall old Windows Mobile remote adapter
- I uninstall WMDC
- reboot
- simply plug my phone and let windows update do the job. This time it was good for me...

I have the same issue with ASUS P7P55D PRO and Windows 7 Ultimate 64bit, even with BIOS 0711. I tried all the ideas, nothing helps.

The same problem for me.
Windows 7 64bit,
Gigabyte P55M-UD2 Mainboard

I report great success with this problem!
Like suggested from a previous poster, i did update my bios to 605 (this is for p7p55d LE). But i noticed one thing, the setting for Plug and Play was set to that the bios handled it. I changed to so the that OS (?) handled it instead and tried everything again.
Happy to say (after some extra problems that does not pertain to this error) i finally got it to work. Hope my experience help others.

Encountered a similar issue yesterday.
WMDC could not sync. Although when selected as a disk drive, it connects fine.
What fixed it for me was to disable this setting in the device: Settings/connections/usb to pc/enable faster data synchronization.
Exit out, no reset required.
Good luck.

I have the same problem since my new gigabyte p55-ud5
i have windows 7 Ultimate. my htc diamond work fine for one week, then it stoped sync.
i think its somthing with the memory....
i tried to change the speed on my corsair DHX 2GB from 1600Mhz to 1333 and it worked for couple of days.
then it stoped sync.
tried to add voltage in bios but no good.
updated the bios - then it only worked with memory speed 1333 or 1066.
i shutdown my computer only once in a week.
then it started again. now no matter what i do - no SYNC.
i searched for this error alot and the common hardware is:
P55 + vista/win7 + HTC.
PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!

Firm-up!
i have a good news!
Finally i got it after firm-up the bios.
Asus p7p55d turned out to got a problem installing 'Windows ... Adapter'
http://www.asus.com/product.aspx?P_ID=RBA8CzWoopUlYRFZ&templete=2
.
Description P7P55D 1002 BIOS
1. Fix PCI-E X16 may downgrade to X1 mode
2. Improve system stability
Good Luck!

Bluetooth with Windows 7

So I bought a really cheap Bluetooth USB dongle for my PC, about 5 bucks. It installs a program call Bluesoleil.
It wouldnt work from the CD, so I downloaded it from their website. Its just an evaluation copy so it only lets transfers of 2mb.
All I really needed the download for was for the driver.
How do I pair my Tilt 2 with my PC? My Tilt 2 is set to discoverable, but still wont find it (its like 2 feet from my PC).
I want to be able to transfer songs and such in the Windows Mobile Device Centre through bluetooth so I dont have to keep plugging it in.
Any suggestions?
PS: Neither my phone can find my PC nor my PC can find my phone. I can find it through a different menu on my phone somehow (forgot how now) but it asked me for a password, and I have no password on my PC.

Sounds like a driver issue with your dongle

Tumdace said:
So I bought a really cheap Bluetooth USB dongle for my PC, about 5 bucks. It installs a program call Bluesoleil.
It wouldnt work from the CD, so I downloaded it from their website. Its just an evaluation copy so it only lets transfers of 2mb.
All I really needed the download for was for the driver.
How do I pair my Tilt 2 with my PC? My Tilt 2 is set to discoverable, but still wont find it (its like 2 feet from my PC).
I want to be able to transfer songs and such in the Windows Mobile Device Centre through bluetooth so I dont have to keep plugging it in.
Any suggestions?
PS: Neither my phone can find my PC nor my PC can find my phone. I can find it through a different menu on my phone somehow (forgot how now) but it asked me for a password, and I have no password on my PC.
Click to expand...
Click to collapse
I'd remove all software that came with the Bluetooth adaptor and let W7 sort out it's own drivers for it - that's what I did and my cheap (£2!) Bluetooth adaptor works fine.

[Q] Galaxy Nexus MTP driver issues in Windows XP

Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!

format c:/q
install Windows 7
Windows XP is 10 years old.

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!

Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.

Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.

gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!

sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.

gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives

gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?

sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.

I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?

Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.

Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.

after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day

Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe

New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?

I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.

Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!

[Q] Connect Nexus 7 (2013) with Bluetooth to a Windows PC

I'm trying to connect my Nexus 7 2013 with android 4.4 (didn't work on the 4.3 either) to my windows 7 PCs (both 64 and 32 bit). The pairing works but Windows won't install a driver. My Windows 7 Device Manager shows Bluetooth Peripheral Device - driver not found. I cannot find a driver anywhere.
I contacted Asus and asked which driver I can use and they replied that no such driver exists:
Dear Mister XXXX,
Thank you for your trust in our technical support.
Concerning the fact that you can’t find the Bluethooth drivers for Windows 7 I regret to inform you that doesn’t exist these types of drivers.
If your desire is to activate a tethering function, I regret to inform that this manipulation will not work, because the system of your product doesn’t support it.
Thank you for your understanding.
Have a nice day.
Best Regards,
Click to expand...
Click to collapse
Did anyone find a compatible driver? I searched already for a few hours the net and can only find problems with the bluetooth concerning connecting to devices like keyboard.One guy mentioned that bluesoleil provides a software which might work. Has anyone tried that?
My ultimate goal is to use my PC as a Bluetooth speaker for my tablet,

Arsneca said:
I'm trying to connect my Nexus 7 2013 with android 4.4 (didn't work on the 4.3 either) to my windows 7 PCs (both 64 and 32 bit). The pairing works but Windows won't install a driver. My Windows 7 Device Manager shows Bluetooth Peripheral Device - driver not found. I cannot find a driver anywhere.
I contacted Asus and asked which driver I can use and they replied that no such driver exists:
Did anyone find a compatible driver? I searched already for a few hours the net and can only find problems with the bluetooth concerning connecting to devices like keyboard.One guy mentioned that bluesoleil provides a software which might work. Has anyone tried that?
My ultimate goal is to use my PC as a Bluetooth speaker for my tablet,
Click to expand...
Click to collapse
Even I need a way to set this up. Any one knows the solution?

You shouldn't need to install a driver on the desktop or laptop. That defeats the whole purpose of Bluetooth as conveniently connecting two devices.
What kind of Bluetooth adapter do you have on the PC, built-in or an external adapter? Fire it up, turn on Bluetooth on your N7, and pair one to the other.

The dongles driver was all I needed. Then I just paired and connected like I do every Bluetooth device. My understanding is that there is no need for drivers for the tablet, simply for the Bluetooth dongle. After that they just pair the way all Bluetooth pairs.

HTC 10 no proper Bluetooth connection with Windows 10

Hello,
I am having big trouble to get that phone working on Windows 10 via Bluetooth.
Windows 10 finds the phone, I can connect both, but Windows just won't install drivers for it.
It lists the phone in device manager under Bluetooth devices but also shows a device "SMS-MMS" in other devices. definitely something phone related since it disappears as soon as I disconnect it from bluetooth.
All other devices I have work like a charm with my PC.
The HTC 10 works including audio streaming on my laptop with windows 7 and its internal BT device!
Automatically driver download in Win 10 is turned on, also installes HTC Sync Manager but no luck.
Google is useless.
Anyone an idea?`
Sending and receiving files works btw! Its just media audio what won't show up as an option in the phones connected devices list!
EDIT: my BT dongle is an ASUS USB-BT-400, I am not sure but could this thing be the issue?
EDIT EDIT: installed the ASUS on my laptop now (the internal BT device is turned off). Windows is installing tons of drivers, which I thought is perfect, but then it can't establish an audio connection despite a media profile being active in the phone's linked devices list. It acutally tells me connection failed. Totally lost here