I did search for a similar problem but was not able to find anything specific other than to try using a different server to send.
So, I can't send emails using my pop3 account when connected to wifi, they will come in but not go out.
I'm on telus HSPA in Canada. Anyone have any suggestions? My outgoing email SMTP is using mail.telus.net and 'security type' is set to 'none'.
Can anyone help?
home wifi or any wifi?
Hi thanks. So far home, work and in laws are my saved profiles and it won't send on any of them
I think that has to do with the fact that when you are on wifi you are should be using your isp's smtp. As you can see your outgoing smtp server is mail.telus.net which is fine if you are on 3g because then telus is your isp and you hence need to use their server, but when on wifi you need to use the one of your normal internet provider. I had a similar problem when i connected my laptop on someone else's wifi. (never had a problem on my desire but that is because i only use a gmail account on that, so don't know how to make it so it automatically grabs the right server)
That really depends on whether the ISP for the wifi blocks the port to any other providers smtp server. Most don't any more in the EU. No idea if it is still that antiquated in the US and Canada.
Usually you have to provide login details for the outgoing SMTP connection. Have you done that?
400ixl said:
That really depends on whether the ISP for the wifi blocks the port to any other providers smtp server. Most don't any more in the EU. No idea if it is still that antiquated in the US and Canada.
Usually you have to provide login details for the outgoing SMTP connection. Have you done that?
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Right...when I try to do that it says my service is not set up for SMTP authentication. If im connected to wifi at work with the corresponding isp and email addy then wifi sending will work.
Very strange...
Like others have said, this is a known issue with some ISPs.
I'm in the UK and my provider has blocked port 25 for security reasons but allow you to use another port in its replacement.
Related
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
nonereal said:
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
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Thats sounds logical - although wouldn't that affect me sending mail via wifi? it works fine via wifi - just not GPRS?
That's also logical. :wink:
If your mail account provider needs an SSL connection and specify the incoming and outgoing ports, your GPRS carrier may not support this kind of connection.
SOrry to be dim but I am not sure I am quite with you. I know that some of my emails have previously got through but have no idea why this has changed. DO you know how I need to check these settings as I am not sure about it at all.
thanks so much
mobilecat said:
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
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Click to collapse
The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
solved
Although it was long winded andnot exactly easy I have solved this by the most logical method.
I have kept my settings the same for my 3 pop email accounts (same ISP) for wifi and set up one new one called gprs etc. for sending mail by gprs with the outgoing server as smtp.t-mobile.co.uk rather than that of my isp. Thanks very much for sending me in the right direction.
Warning to anyone else struggling with similar probelms - you need to keep the acounts seperate I think. have one for wifi and one for gprs as the outgoing servers are going to be different and the blasted machines can't cope with automatically switching.
thanks to all concerned.
Hello
I didn't find any info this kind of problem what i have after updating mobile 6.
So i have email account on internet and i can receive mails to my tytn but cannot send any mail. i also try to start internet share and send mail with my computer but i get error what says "cannot connect smtp server" what the hell is wrong.
If i connect normaly my tytn to active sync i can send mails and receive mails with same setting thru my DSL. But with 3G or GPRS i cannot send mail. everything else is working and has been working before update to wm6.
B.R
Seppo Somppi
What SMTP server are you using?
You should be using the one from your internet provider, which - when
using your mobile phone as internet acces device - is your mobile
operator.
Jörg
I use my DSL internet provider mail service, It has been working exatly with same settings before, and now i'm able to receive all mails from imap.netikka.net mail server but cannot send email outgoing SMTP server "mail.netikka.fi"
I can send and receive emails with my computer thru DSL normaly so that mail server should be ok. Something has to be wrong in wm6 settings some security problem maby.
The mail server is ok, but quite often one cannot access an smtp server
from outside the providers' network (sometimes access is possible from
outside with a logon and a password). This is a common security measure to
avoid their mailservers being used for spam.
So if you connect via a provider A, you can fetch mail from anywhere, but
you should send mails via the smtp server provider A has (regardless of
where your mail comes from). If you then connect via a provider B, you can
again fetch your mails from anywhere, but you cannot use the smtp server
of provider A; you need the one provider B has.
Try first using the smtp server from your mobile provider, if that doesn't
work it is indeed something in wm6.
Jörg
Thanks for info, I set now my phone operator outgoing smtp server address and now mails are going out also.
So case closed.
sompse said:
Thanks for info, I set now my phone operator outgoing smtp server address and now mails are going out also.
So case closed.
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Actually, the smtp stuff gives rise a problem I also want to warn you for... If you connect to multiple networks with your TyTN (e.g. wifi and 3G), you basically would want to be able to change the smtp server to suit your needs (e.g. on wifi you need the smtp server of your dsl provider, on 3G the one of your mobile provider). There is no mechanism foreseen in Messaging to achieve this.
As a workaround, I duplicate my mail accounts, but with different outgoing settings (most just go back 3 days or so): i have for instance "mymailbox (provider one)" and "mymailbox (provider 2)". Depending on the network via which I connect, I need to select the appropriate mailbox before choosing "new" or "reply". This way, the correct smtp server is used when I send a mail. It is not an elegant solution, but I haven't found another way. If you have an smtp server that requires you to log on to send mails, chances are you can access that one from anywhere.
Jörg
Yes i have now that problem that in 3g network mail goes out but not my DSL wifi but i can live with that. But still it is quite weird that with WM5 my DSL provider smtp server works even 3g and wifi but not with WM6.
If you can log on to the smtp server, it could be possible to use it regardless of your connection.
Perhaps you can test it when you use your laptop to send emails, but connect via your mobile operator to internet. If that works, it ought to work with wm6;
but I doubt it to be possible without logon.
Jörg
V J said:
Actually, the smtp stuff gives rise a problem I also want to warn you for... If you connect to multiple networks with your TyTN (e.g. wifi and 3G), you basically would want to be able to change the smtp server to suit your needs (e.g. on wifi you need the smtp server of your dsl provider, on 3G the one of your mobile provider). There is no mechanism foreseen in Messaging to achieve this.
Jörg
Click to expand...
Click to collapse
Agreed this is a flaw in WM6, shoul be possible to quickly toggle between different settings for SMTP.
I have the same problem, two years ago this was not an issue I could then use the smtp settings from our domain on phone and in office (dsl), this no longer works even with the DSL connection in the office we have to use smtp of the internet provider.
Hi guys having problem sending e-mail. I have saw similar problems in the forums but as yet no solution that works for me. Problem is sending email from my desire with vodafone sim. Works fine over wifi but not with GPRS etc. I can recieve mail over GPRS but not send? My email account is with NTLWorld and I have tried NTLWorld settings and also NTlWorld POP3 settings and Vodfafone STMP settings that strangely appeared to work once but never again??? I know my NTLWorld settings are correct and I believe it is the STMP settings I need to alter. also wonder where the problem lies, with NTL.Vodafone or HTC? Hope someone can help.
Have you tried changing your outgoing mail server address for smtp?
First, try sending with smtp.vodaphone.net (authenticated) and if that fails, try send.vodafone.net (un-authenticated).
Thanks for help I have now found out how to do it. You join up Vodafone 360 and use smtp.360.com for server
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
That's perfectly normal with Virgin, and also with NTL and telewest before them.
for security reasons, and so they can trace spammers, you can only use their SMTP server from within their own network. So unless you are connected to your home wifi, or happen to be on virgin mobile, you have to use your mobile network's server to send your emails.
My first post (or maybe my second) and I'm probably gonna get crucified for not asking this in the right place....... well anyway.
My internet provider uses the cable modem id to authenticate smtp. So on my phone I can't send emails unless I'm on my home network.
So the question is does anyone know of an smtp server service that I can use to route my outgoing mail through?
Thanks for you help......
Noel
Use your sprint acct smtp or gmails.
Anytime I am connected to wifi I cant send email. I have tried this at multiple locations. Soon as I turn off the radio the email sends. Anyone else see this?
Never heard of that before. Could you give more details? Are you using the gmail app or what? Stock phone or rooted/rommed? Any other data gremlins? Can you receive email on wifi? Can you browse websites on wifi?
Sounds like the internet provider has blacklisted his smtp. That or the port is blocked to outside smtp servers.
Stock phone using imap. Maybe qwest is blocking port 25 out. I can receive just not send. Qwest is at both places I have tried..
Many ISPs blocks port 25 to prevent SPAM. You need to change SMTP to ISPs server or use TLS/SSL on other port if possible.
Ill try using ssl, really I should be using that anyway
It ended up being qwest (century link) The lock port 25 by default. I called and complained so they opened it up