Unable to sync phone. - HTC Excalibur

Last week it was fine. I recently noticed when I plug my phone in windows (7) no longer shows it in my computer and the sync center says not connected. Phone is charging and it shows in my devices as microsoft windows mobile remote adapter.
What can I do to fix this?

I cannot even reformat my phone. what happened?
edit: Out of some kind of witch craft I reformatted it from the phone and found something in the usb to pc tools. Disabled the fast transfer and now it discovers it as a usb smart phone.

Related

USB connection not working.

My TP2 (vodafone) has decided it doesn't want to connect via USB any more. I have tried different USB leads, and verified it's not that by using other devices. I've tried different USB ports on my desktop (Windows 7 RC 7100) and also tried my laptop (XP) neither of which want to connect.
I've checked the USB to PC section in settings and tried it as both Activesync and disk drive, and with and without the 'enable faster data synchronization' box ticked, and soft reset after changing each setting. but every time the computer just won't recognise that I have plugged a USB device in.
Any suggestions?
No one have any ideas on this? I've tried a hard reset now in desperation, and it still doesn't seem to work.
PC does not recognize TP2 connection
Same problem for me; the TP2 is not recognized by the PC (or laptop)
Is there no program to check this? Otherwise.......I have to send for warranty repair.
Anybody any idea??
I have the same problem.
I can't get the device to connect to my PC by USB. It charges through the PC USB lead though.
What did you end up doing? Is it time to make a warranty claim?
I'm not sure if it applies to your situation, but for the longest time I could not get my Kaiser to sync with my laptop (which I usually kept wifi off on).
Turns out ActiveSync was out of date and didn't work since I had upgraded to WM6.1. If you're up to date already that probably doesn't help, but I thought I'd toss it out there.
just to let you know, i returned my tp2 to vodafone and the replaced it. the new one worked fine as soon as i plugged it in to the usb. so that proved it had to be a hardware fault.

[Q] Cannot Connect My Phone To PC

I have my One X for like 5 months now. Everything was working just fine and I was able to connect my phone to my MacBook with no problems. I was able to transfer files using HTC Sync Manager as well. However, recently my phone would not connect to any computer. When I connect my phone to the computer it just starts charging, no other notification shows up in the bar. Sync manager would not see the phone as well. I don't know if its the software or my phone. I tried Windows and OSX; I tried different USB cables; Factory Reset did not help; Debugging is on. Its frustrating! It seems like people encounter this problem, but no real solution or answer has been found. Do you guys know something about this?

[Q] PC won't even acknowledge that a device is connected via USB when M8 is connected

I've had my One M8 for about 6 months and had no issues, until now. The phone is unrooted, and has never been altered in such a way.
About a week ago I noticed that when I connected my phone to the USB charger plug socket that it said "Slow Charging" in the status bar, however other than that everything seemed to be fine.
However, today I've connected the USB cable to my PC in order to copy some data, however the phone simply states that it's "slow charging" and does not recognise that it is connected to a PC. The PC does not show anything in device manager (not even an unknown device), and I have tried using multiple different drivers, USB cables, and even a completely different PC (a windows 7 one vs my windows 8.1 pc).
Whatever I've tried I cannot get the PC to even acknowledge that a device has been connected, even after twice factory resetting the phone.
Any ideas how I can get a PC to even recognise that there is something connected?
Thanks
mynameisjonny said:
I've had my One M8 for about 6 months and had no issues, until now. The phone is unrooted, and has never been altered in such a way.
About a week ago I noticed that when I connected my phone to the USB charger plug socket that it said "Slow Charging" in the status bar, however other than that everything seemed to be fine.
However, today I've connected the USB cable to my PC in order to copy some data, however the phone simply states that it's "slow charging" and does not recognise that it is connected to a PC. The PC does not show anything in device manager (not even an unknown device), and I have tried using multiple different drivers, USB cables, and even a completely different PC (a windows 7 one vs my windows 8.1 pc).
Whatever I've tried I cannot get the PC to even acknowledge that a device has been connected, even after twice factory resetting the phone.
Any ideas how I can get a PC to even recognise that there is something connected?
Thanks
Click to expand...
Click to collapse
Install HTC Sync. Run it to get the drivers, then uninstall HTC Sync.
Also try to give an update
when/if you fix it and what you did so those that view your thread can learn

HTC M9 Connecting to Computer Problem

Hey Guys,
First of all, I am a new member here my name is Salem and its an amazing forum.
Anyway, I have a slight problem with my HTC M9 while connecting it into my laptop. First, when I connect it, the mobile starts charging, and it gives me no option as to change it to Media Transfer or anything... even it gives me "Slow Charging" Error, and my laptop is detecting nothing, as if nothing happened, nor its searching for any drivers...
I went to developer menu and used USB Debugging, and selected USB configuration as MTP, and it didn't work...
I installed HTC Sync to get the drivers, and it is the same.
Can you guys help me? because I wanna root the phone and I tried various Auto Root applications without using the PC and they didn't work. Thank you guys
No signal from the laptop probably means you have a faulty USB cable. Most likely a break in one of the data wires.
Try another good quality usb 2.0 cable.
Beamed in by telepathy.
Same issue. Tried multiple cables
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
jaystarrs said:
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
Click to expand...
Click to collapse
Most likely a crap or broken cable. Other cables, other sockets, other pc's are all worth a try.
You should leave the usb port in "charging only". When you successfully connect to a pc the phone will prompt you to allow data transfers to that computer.
I know this because mine does it. I'm sick to death of the effing thing promting me to connect to my xbox one when all i want to do is charge the effing thing... My phone is set to charging only.
I suppose rom choice will affect it too. Mine is rooted stock 6.0.
Beamed in by telepathy.
Still have same problem
I still can't connect my M9 to my PC. Still have slow charge message come up and no option to connect to PC. My work around has been transferring files using WiFi. However, now I need to do a presentation using scrcpy and will probably have to get a new phone. I'm tmepted not to buy HTC again. Pretty frustrating and no fix found on the internet...

Connecting to PC - not recognised on Win10

Had my A70 since July time, no issues so far, except for now. First time I needed to connect to my PC, Win 10 comes up with the 'WIndows didn't recognise the device' error. Have tried 2 different USB cables thinking it might be that but no different. Then I plugged my partners identical phone into the PC and it recognised it straight away so am assuming that there's no issue with the PC itself in terms of drivers etc. USB configuration/connections settings on both phones are identical, i. e. 'Transferrring files'. Tried Developer options with USB debugging on, I get connection sounds but eventually the error message on the PC. Anyone had similar or any ideas what the issue with my phone might be because i'm stumped?
OK, sussed it. With phone connected to PC I turned it OFF. Then turned it on again still connected. PC recognised something as an ADB device and said I needed to restart the PC, which I did. On restart, Device manager showed a Samsung Mobile USB Composite device connected but still didn't show in Windows Explorer. I disconnected the phone from PC and then plugged it back in again, this time I got a message on the phone asking me if I wanted to allow connections, I pressed 'Allow' and there it was.
Didn't have to do this with my partners phone so have no idea why mine should be any different!

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