No Email Notifications - EVO 4G Q&A, Help & Troubleshooting

Anyone experiencing an issue with email notifications? I have my gmail account and my business exchange accounts configured on my phone but I'm not receiving any notifications for either account.
Yes I've checked the settings and I have "Email Notifications" Checked as well as "Notification Sound" But no notifications at all.

I notice that same issue also and cannot figure out why i get no notificaton sound with email

mvaughn12 said:
I notice that same issue also and cannot figure out why i get no notificaton sound with email
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Are you using a gmail account?

Did you do any of the "Battery Saving" techniques? if yes, start there.
some things that were suggested in some of those links would disable/impair/hamper things like ActiveSync and such.

Are you checking the server manually or letting the phone check it automatically?
If your doing it manually you will get no notification, this drove me nuts to until I figured it out.

I noticed this started last night. Worked fine all day yesterday.

Related

Default Mail app not sending notifications from multiple accounts?

Hey there everyone, just wanted to see if anyone's experienced the same problems as I have.
So I have 2 email accounts with gmail, one personal and one work account. I've enabled both of these accounts in both the mail app and the gmail app, and set notifications to be true for both accounts in each app.
Whenever a new email is sent however, it doesn't seem like the default mail app sends any notifications. Another thing is that even when I go into the app and force a sync, the icon on Home will only show the unread count for only 1 of the accounts.
I am still rather confused as to whether 'Sync Automatically' has to be turned on along with either WIFI/Mobile Internet to be able to receive notifications? Do you need to have 'Sync Automatically' enabled all the time, or would an active WIFI connection suffice?
Thanks in advance!
*Update*
It seems the Gmail App works fine, but not the Mail app regardless of whether only one or both are running... any ideas?
Bumping this up...
Anyone experience any problems with the default mail notifications?

Facebook and Gmail push notifications?

I'm the newest owner of the LTE GN. While I absolutely love it over my Rezound (mostly because of ICS and the sleek factor of the device) I've noticed that both the Gmail and Facebook apps aren't pushing notifications to the phone. I've scoured the phone for the options to enable them, but I'm just not seeing them. Gmail isn't a big deal since I switch to the standard email app and that pushes no problem, but Facebook would only push messages, not wall posts or replies. Any suggestions? Thanks!
For Gmail, tap Menu, Settings, tap your email address, Email notifications.
Ravynmagi said:
For Gmail, tap Menu, Settings, tap your email address, Email notifications.
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Did that, didn't work.
Sharrock said:
Did that, didn't work.
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Do you have background data and sync turned on? and "sync gmail" checked under your account options?
martonikaj said:
Do you have background data and sync turned on? and "sync gmail" checked under your account options?
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Okay I did that, now it works. Thanks! Now about that pesky facebook...
Sharrock said:
Okay I did that, now it works. Thanks! Now about that pesky facebook...
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Click to collapse
Facebook doesn't have official push notifications. The fastest polling period you can select in settings is 30 minute sync. I've noticed that for things like friend requests and event invites its usually like 5-10min behind the site updates.
I've never been able to get notifications consistently though. I use the Facebook Messenger app for push messages and that does work. That's all I care about really.
martonikaj said:
Facebook doesn't have official push notifications. The fastest polling period you can select in settings is 30 minute sync. I've noticed that for things like friend requests and event invites its usually like 5-10min behind the site updates.
I've never been able to get notifications consistently though. I use the Facebook Messenger app for push messages and that does work. That's all I care about really.
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Click to collapse
Facebook is meant to have push notifications but in reality it doesn't work. Some say it does but they're few and far between
EddyOS said:
Facebook is meant to have push notifications but in reality it doesn't work. Some say it does but they're few and far between
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Rad. So any alternative apps that can get me push notifications?
What about friendcaster? It says
"★ Gmail/K-9 Push Notifications. FriendCaster can check for emails that Facebook sends to you telling you that you’ve got a notification."
"★ Notifies on Facebook Messages, Friends’ Birthdays & Notifications"
Sharrock said:
Rad. So any alternative apps that can get me push notifications?
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Click to collapse
I don't enough to try and fix it, all I wanted was contact sync which although some custom ROMs do the picture resolution is piss poor. I now use HaxSync and I'm happy with it
I get FB push notifications. It's not instantaneous, but rather in the period of 2-10 mins.
You just set your refresh interval to "Never" and you're set.

Samsung eMail App-> Not notifying for Gmail

I am using the Email app from Samsung. I have it synching to both Gmail, and to a Yahoo account. It notifies me for the Yahoo, but not the Gmail.
Now, I had turned off Gmail notification in the Gmail app, as I had gotten dual notifications: one from Gmail, one from Email. But now I find I am not getting notification from the Email app for Gmail, although I do for Yahoo. So, I have turned Gmail notification back on, and I do get notification from it. But of course then in the notification bar, it takes me to Gmail app, and I prefer to use the Email app.
Any suggestions?
ewingr said:
I am using the Email app from Samsung. I have it synching to both Gmail, and to a Yahoo account. It notifies me for the Yahoo, but not the Gmail.
Now, I had turned off Gmail notification in the Gmail app, as I had gotten dual notifications: one from Gmail, one from Email. But now I find I am not getting notification from the Email app for Gmail, although I do for Yahoo. So, I have turned Gmail notification back on, and I do get notification from it. But of course then in the notification bar, it takes me to Gmail app, and I prefer to use the Email app.
Any suggestions?
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Click to collapse
Afraid I don't have any suggestions since I've worked all weekend trying to fix the problem. If it's any consolation the yahoo mobile mail update site has dozens of irate comments. Seems as if the new update (around Dec 12) is the culprit. Don't find anything from Yahoo but surely they'll get it fixed before long.
FishDoc said:
Afraid I don't have any suggestions since I've worked all weekend trying to fix the problem. If it's any consolation the yahoo mobile mail update site has dozens of irate comments. Seems as if the new update (around Dec 12) is the culprit. Don't find anything from Yahoo but surely they'll get it fixed before long.
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Hmmm...maybe I didn't write it up clearly. The Yahoo site is notifying fine (again, in the Samsung Email app). Googlel is not.
ewingr said:
Hmmm...maybe I didn't write it up clearly. The Yahoo site is notifying fine (again, in the Samsung Email app). Googlel is not.
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Here's the link. You might be interested to see if anyone else has your specific problem.
https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&hl=en
For what it's worth. I found a copy of the old yahoo mail apk, uninstalled the current version, installed the old version and it worked perfectly. Unfortunately, yahoo automatically upgraded in less than an hour. Tried it again with the same results. Found out that you cannot stop upgrades. If you have time, I'd like for you to try the old version just to see if your results are the same.
Turn off automatic upgrades?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
What would trying Yahoo have to do with me not receiving notifications from Gmail in the Samsung email app?
ConeyKiller said:
Turn off automatic upgrades?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I had just done that and posted a note with results back on the yahoo web site before seeing your post. I wasted many hours this past weekend that could have been spent watching football if I had had your insight. Anyhow I appreciate your advice and the following is the note I sent along for other frustrated yahoo users:
A possible temporary fix for Yahoo Mail
I have at least temporarily fixed my non-notification problem with the new update of Yahoo Mail. First I opened google market, uninstalled yahoo mail, while in market I opened menu and unchecked automatic updating. I then downloaded yahoo mail 1.4.5 apk and installed it. This can be found on numerous sites after googling. After signing in I opened the app went to menu and picked the notification procedures I wanted. I'm on a galaxy s3 and so far so good. Seems to be holding.
---------- Post added at 03:34 AM ---------- Previous post was at 03:29 AM ----------
ewingr said:
What would trying Yahoo have to do with me not receiving notifications from Gmail in the Samsung email app?
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Don't know for sure but it seems likely that you're seeing a conflict between similar programs. One is probably establishing precedence. I had a number of similar problems this weekend when I was trying to use light flow along with gmail and stock mail and yahoo. When I would get one working the others wouldn't. Finally had stock mail and yahoo working but notification was a sometime thing. I'll be if you reinstall yahoo apk 1.4.5, yahoo will work as a stand alone program and the others will work as expected. Let me know.
FishDoc said:
I had just done that and posted a note with results back on the yahoo web site before seeing your post. I wasted many hours this past weekend that could have been spent watching football if I had had your insight. Anyhow I appreciate your advice and the following is the note I sent along for other frustrated yahoo users:
A possible temporary fix for Yahoo Mail
I have at least temporarily fixed my non-notification problem with the new update of Yahoo Mail. First I opened google market, uninstalled yahoo mail, while in market I opened menu and unchecked automatic updating. I then downloaded yahoo mail 1.4.5 apk and installed it. This can be found on numerous sites after googling. After signing in I opened the app went to menu and picked the notification procedures I wanted. I'm on a galaxy s3 and so far so good. Seems to be holding.
---------- Post added at 03:34 AM ---------- Previous post was at 03:29 AM ----------
Don't know for sure but it seems likely that you're seeing a conflict between similar programs. One is probably establishing precedence. I had a number of similar problems this weekend when I was trying to use light flow along with gmail and stock mail and yahoo. When I would get one working the others wouldn't. Finally had stock mail and yahoo working but notification was a sometime thing. I'll be if you reinstall yahoo apk 1.4.5, yahoo will work as a stand alone program and the others will work as expected. Let me know.
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Interesting.
I have two programs: gMail, and eMail. I don't have Yahoo installed. With that theory, it seems adding a third app would add to the problem.
It is interesting that the email app will notify when I receive messages from Yahoo email, but not Gmail.But I think you may be right about some kind of conflict. It's also interesting that when on ICS, both alerted for Gmail. So I would get double notification. So I had turned off notification in Gmail for the inbox, but left it on for a particular folder (I wish the email program would let me set different notifications for different labels, like Gmail will).
I doubt I can uninstall Gmail, but maybe I can. I might try uninstall it and see if I get notifications from the Email one, and then reinstall and see what happens.
OH, by the way, I too have Lifghtflow installed. ANd while writing this post I had my wife send me a test email to my Gmail account. The light came on for LIgfhtwave, but neither app notified. I may just try turning on sounds, etc, and do it all from Lightwave.
Ugh...but then I may still have issues with the other Gmail folder.
I'll keep status posted here.
ewingr said:
Interesting.
I have two programs: gMail, and eMail. I don't have Yahoo installed. With that theory, it seems adding a third app would add to the problem.
It is interesting that the email app will notify when I receive messages from Yahoo email, but not Gmail.But I think you may be right about some kind of conflict. It's also interesting that when on ICS, both alerted for Gmail. So I would get double notification. So I had turned off notification in Gmail for the inbox, but left it on for a particular folder (I wish the email program would let me set different notifications for different labels, like Gmail will).
I doubt I can uninstall Gmail, but maybe I can. I might try uninstall it and see if I get notifications from the Email one, and then reinstall and see what happens.
OH, by the way, I too have Lifghtflow installed. ANd while writing this post I had my wife send me a test email to my Gmail account. The light came on for LIgfhtwave, but neither app notified. I may just try turning on sounds, etc, and do it all from Lightwave.
Ugh...but then I may still have issues with the other Gmail folder. I'll keep status posted here.
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I don't think you can uninstall gmail. However, what I did was to go to settings, then app manager, highlight gmail, delete data, and then force close. That takes it out of commission for awhile and gives you time to try other things. Don't know what brings it back to life after a FC but I know that a reboot does bring it back. I've been messing around with android devices for a few years and it seems that the S3 is the most unforgiving and most demanding of protocol of any yet. But I really do like it.
ewingr said:
I am using the Email app from Samsung. I have it synching to both Gmail, and to a Yahoo account. It notifies me for the Yahoo, but not the Gmail.
Now, I had turned off Gmail notification in the Gmail app, as I had gotten dual notifications: one from Gmail, one from Email. But now I find I am not getting notification from the Email app for Gmail, although I do for Yahoo. So, I have turned Gmail notification back on, and I do get notification from it. But of course then in the notification bar, it takes me to Gmail app, and I prefer to use the Email app.
Any suggestions?
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Click to collapse
I have tested some things. My initial setup was no Gmail account in the Samsung Email app, and no sync for Gmail in my Google account's settings.
So I activated auto-sync of Gmail in my Google account's settings on my phone. Then, I added my Gmail account to Email app. I added my Gmail account as an Exchange ActiveSync type account, so it would use push-email (instead of polling with POP3/IMAP).
On my computer, I opened Gmail webmail and sent myself an email.
- Within seconds, Email app rang and showed me a notification in my notifications bar.
- Waited a couple of minutes, but the Gmail app would not show a notification. I went to my Google account's settings and clicked Sync all. Now, Gmail app synced and rang and added a notification in the notification bar.
I guess I was just too impatient and did not wait long enough before Gmail app sync, but the two apps (Gmail and Email) show me notifications. You might want to try configuring your Gmail account as an Exchange account in Email. (What Are the Gmail Exchange ActiveSync Settings?)

CyanogenMod 10.2, no Gmail notifications, every sync checkbox checked

Hello,
I updated my Sprint Galaxy S III (SPH-L710) to CyanogenMod 10.2 yesterday.
I flashed the latest gapps, and I updated my gmail apps to the latest one on the play store (4.7.1).
However, when I receive emails I don't get any notifications. However I still receive emails, and if I press refresh, then I got notifications.
I read lots of posts about it, but most of them told to check synchronization. Which I did.....everywhere.
I went to Account -> Google and checked GMail.
I went to Data Usage -> Menu and checked Auto-sync data
I went to GMail apps -> Settings and checked Sync GMail
I went to GMail apps -> ... @gmail.com settings and checked label notifications and set ringtones
I checked that gmail was not checked in Privacy Guard, and that the app was allowed to push notifications.
I tried to revert to gmail apps 4.5, clear data, remove google accounts and add it again, reboot the phone, re-update the gmail apps.
I tried from WiFi and 4G.
Nothing worked.
I don't feel like it's a sync issue, as I well received email (even if it's not instant).
I did a fresh install of CM 10.2 (stable), wiped cache and everything (I had stock ROM before).
I also think I do not receive facebook notifications.
Does these applications need to run in the background to get notifications ? Because when I come back to desktop after checking mails for example and goes to Manage Apps -> Running, GMail is not in there.
Thank you.
Edit: Could it be an issue with GCM ?
Edit: At some points I received notification (30min after I sent the test email).
A question is, how does gmail app works ? Is it synchronizing and emitting notification if new messages, or the other way around, if receiving new messages, emit a notification and synchronize ?
To test GCM, I downloaded Push Notification Test, and I can trigger the notification (step 3), but the system never receive it.
However I'm not sure why. Is there a way to restart gcm ? (I already tried to reboot, but it doesn't change anything.
I tested to disable profiles, just in case one of the profile overrides notifications. No luck.
It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?
FreakMe said:
It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?
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Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps
dmcneice said:
Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps
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In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?
FreakMe said:
In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?
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The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do
dmcneice said:
The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do
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As for me, I'm not sure this is the app, because as I said I also don't receive FB notifications.
And I also tried with gmail 4.5 and it didn't work either. After I revert to 4.5, I sent myself a test email, and I got the notification immediately, but after that, I sent other email, and this time I got no notifications anymore.

Issues after updating to kitkat

Hello,
I have a note 3 and galaxy gear. After updating to kitkat I have this problem with the phone constantly notifying me of new emails, even though I have already acknowledged the email. Prior to updating, I was able to swipe the new email notification and It would not renotify me until a new email was received, now after about every 15 mins I get a notification to my phone and my gear saying there is a new email even though its the same email as before.
The only way to stop my phone from renotifying me is to delete the email completely. I have ensured that Gmail notifactions are off, and am only using the email samsung app.
This was working fine before but now I am going crazy and not even wearing my watch because it is so damn annoying.
drocksmash said:
Hello,
I have a note 3 and galaxy gear. After updating to kitkat I have this problem with the phone constantly notifying me of new emails, even though I have already acknowledged the email. Prior to updating, I was able to swipe the new email notification and It would not renotify me until a new email was received, now after about every 15 mins I get a notification to my phone and my gear saying there is a new email even though its the same email as before.
The only way to stop my phone from renotifying me is to delete the email completely. I have ensured that Gmail notifactions are off, and am only using the email samsung app.
This was working fine before but now I am going crazy and not even wearing my watch because it is so damn annoying.
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update.
I have removed the gmail account from the 'accounts' area of settings and re added it. I am still getting a notice of new emails every 15 mins (the sync setting) regardless of having a new email or not.
I cannot find anyone else having this issue... and i have 5 email accounts tied to this phone, and only the primary/default account is having this persistent notification issue.
Any ideas?
drocksmash said:
update.
I have removed the gmail account from the 'accounts' area of settings and re added it. I am still getting a notice of new emails every 15 mins (the sync setting) regardless of having a new email or not.
I cannot find anyone else having this issue... and i have 5 email accounts tied to this phone, and only the primary/default account is having this persistent notification issue.
Any ideas?
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Click to collapse
I have also cleared all data and cache for the email app.... as soon as I add my gmail account it starts notifying me every sync of the first email in my inbox.
I guess I am going to go to tmobile and get a new phone unless anyone has any other ideas.
drocksmash said:
I have also cleared all data and cache for the email app.... as soon as I add my gmail account it starts notifying me every sync of the first email in my inbox.
I guess I am going to go to tmobile and get a new phone unless anyone has any other ideas.
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idk....try logging into gmail on a pc and make sure you're using IMAP protocol and not POP3....google the terms if you're not familiar
good luck...
louforgiveno said:
idk....try logging into gmail on a pc and make sure you're using IMAP protocol and not POP3....google the terms if you're not familiar
good luck...
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I checked my gmail settings from a computer, and it shows IMAP and POP enabled.
For some odd reason it appears the issue may have been resolved, and I have not modified anything since again deleting the data/cache.
Should POP be disabled and only IMAP enabled? the phone is set up to utilize IMAP not POP.
drocksmash said:
I checked my gmail settings from a computer, and it shows IMAP and POP enabled.
For some odd reason it appears the issue may have been resolved, and I have not modified anything since again deleting the data/cache.
Should POP be disabled and only IMAP enabled? the phone is set up to utilize IMAP not POP.
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Your phone had a hiccup. Not a hardware issue. It happened from time to time. It self fixed itself when it got caught up.
TWEAKED 2.0 ELEMENT V3.0 NOTE 3

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