hi guys
i have a htc desire on t mobile and twice now my 3g internet has stopped working. the first time t mobile was able to sort this out by putting in a new APN. but 2 days later its gone off again. also i have not been able to send and recieve picture messages even when the 3g has been working. t mobile have tried with the apn for mms but this didnt work. i just tried my sim in another phone and the internet works fine so im led to believe the problem is with the phone. all the setting seem to be turned on and the reception should be fine. i tried turning off the mobile network check in the settings menu then on again. it now reads connection faild. is there any help you could offer me please?
thanks
internet fixed now by resetting the apns to default. still no fix for mms though.
Related
I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse
I don't know what happen to my desire, the mobile internet just did not work!
Wifi is still functioning.
But when I clicked the mobile internet check box, it keeped showing turning on, but could not link to the 3g network.
Could anyone give me any suggestion? Thx!
I assume you're on Orange UK??
They got problems
I use Vodafone NL.
Actually the 3G worked pretty good until today. So I assume this might be some hardware problem. Can anyone help me or I need to bring it back to HTC?
you can try resetting the apn settings
settings -> wireless and networks ->mobile networks -> apn
click menu and select to reset it
if that doesnt work open up the phone dialer
enter *#*#4636#*#*
turn the radio off
wait 20 seconds
turn the radio on again
post back
jamesnl said:
I use Vodafone NL.
Click to expand...
Click to collapse
Oops, apologies.
"He assumes too much!" (or something )
yep im orange too and mobile internet has be totaly pants
The problem is solved when I reset the APN setting!
Thanks a lot!
Apologizing for my "assuming!.
When this happens to me I find going to flight mode then back usually fixes it. Sometimes have to reset the phone though.
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Sent from my HTC Desire
Hi Bilbo Fraggins - I'm on Orange UK and I've noticed the response and service on my Desire has slowed down over the last week or so. It was perfect up to then for the first month. I'm also having issues with mail synchronisation through Exchange Active Sync but thats another topic.
Whats the problem with Orange? IS it a temproary thing? I was thinkingof calling them but thought it was probably just my device. Cheers.
I've had no mobile data at all since Wednesday night.
My last call to them was yesterday and they said their GPRS network was down or something but should be back within a couple of days.....
Having said that ....
I just reset my apn as above and I'm back in business
Thanks for the tip, seems it wasn't Orange, despite them saying it was ....
I've had my Desire for nearly a month now and the internet has been consistently inconsistent the entire time.
I'm on Orange UK... is it likely to be my network or my device? I can usually depend on GPRS but 3G/HSDPA are flaky at best with the standard rom and no changes to stock settings even though I'm in central Manchester.
I had a similar experience and I am also on Orange UK. My connection kept dropping and I even had problems getting a normal phone signal. I ended up hard resetting my phone and its working great again. No problems all day. It was easy to do too. I think it must've been a program I installed.
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Sent via the XDA Tapatalk App
I'm pretty new to Android, but out of curiosity I flashed CyanogenMod 6.1.3 a few days ago and all went well, but I've just noticed that I'm unable to get a 3G connection. All widgets/settings show that 3G & mobile data is turned on, but there's no indicator in the notification bar and no browsers can connect to the internet. I can still get a WiFi connection. Any ideas why this is happening, and how I can fix it?
Thanks for reading.
Check your apn settings, you may have to enter them manually
Sent from my Desire HD using Tapatalk
Tried that, used settings straight from the T-Mobile website.
It is definitely something to do with your APN setup, something isn't right.
Hi, just got my One X a couple days ago. Things went fine until last night, suddenly the phone couldnt connect to the internet via data connection. Wifi is fine but 2G/3G gets connected and disconnected instantly. The H/3G/E and up and down arrows appears and disappears constantly.
I checked with my wife's phone which is using Android and also the same network provider but data connection was fine. So I did a hard reset but it didnt help. I installed another ROM but the problem still there.
Im thinking to have my SIM replaced by tomorrow. But before that, I wanna ask if anyone has seen any problem similar.
Thank you guys :good:
If you've tried a new Rom and checked your apn details already then it does sound like a SIM card issue.
Have you tried getting into Phone settings hidden menu? Dial *#*#4636#*#*
Select phone info, scroll down, and make sure radio type is set to wcdma preferred.
Sent from my HTC One X using xda premium
Yes, already did that too. So I guess I will have my sim card replaced then see how it will go. Thanks man
Sent from my HTC One X using xda app-developers app
I'm having the same problems with some custom ROMs and I don't know what to do to fix it.
It works right with leedroid but I couldn't make it work with any CM.
I can be browsing the internet and then it goes back to 2G for 1 second and no connection any more.
I already tried the configuration with the dial number above and nothing seemed to work.
Thanks!
Just got my simcard replaced yesterday and now things are working fine. Yay!
Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
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Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?