a few issues - EVO 4G Q&A, Help & Troubleshooting

Hey guys I am new to the whole android thing so these issues may just be related to that, I love the phone with the exception that it does not have a roam only function and from what I can tell an app or widget could be coming soon.
My first issue is the time in some of my text messages is 3-4 hours fast only on the incoming messages and not on the ones i send out. It is very sporadic with what messages it chooses to do this too, like half of the incoming messages will be a few hours fast and the others will be in time with my outgoing messages. Any ideas?
My second is i can not figure out how too sync my itunes up with my evo...i downloaded the itunesagent suggested to sync but for some reason my evo wont let me sync all my songs, it synced 4 out of a thousand and some change, what should i do?
My third problem is using the htc sync...i have my email account set up through google and synced my contacts using the account setting on the device but will that also sync all of my other information like text messages and apps/widgets downloaded?
like i said i am new so i may just be overlooking critical steps but i would greatly appreciate any words of advice
Thanks,

PLPOZ311 said:
My second is i can not figure out how too sync my itunes up with my evo...i downloaded the itunesagent suggested to sync but for some reason my evo wont let me sync all my songs, it synced 4 out of a thousand and some change, what should i do?
Thanks,
Click to expand...
Click to collapse
If you're using a Mac download iTuneMyWalkman and use that to sync. You basically need a "middle man" to communicate with iTunes.
Check this link out:
http://www.knowyourcell.com/htc/htc...9/how_to_sync_the_htc_evo_4g_with_itunes.html
I really like that website. It has tons of tutorials for newbs like us. Try it out and post back if it works. I got mines to work on my mac 100%.

Related

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!

Anyone having gmail sync issues?

For the last 24 hours or so I'm noticing that even when I delete gmails off my phone they're staying in gmail. They disappear from the phone but they do not get deleted off the website. So even though my phone will have no new emails in the inbox.. It'll still show 10 or so new emails. I then have to login to the website to REdelete them.
I'm having the same issues that began for me on Fri. 11/12.
Cant figure out what's going on. I'm receiving email, just cant sync or send email from my phone.
Im using Damage Control 3.5 ROM
sender581 said:
I'm having the same issues that began for me on Fri. 11/12.
Cant figure out what's going on. I'm receiving email, just cant sync or send email from my phone.
Im using Damage Control 3.5 ROM
Click to expand...
Click to collapse
Clearing the app settings for Gmail seemed to work for me.
worked for me as well!
Thanks.
Alex

Facebook doesnt stay logged in?

Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
This isn't going to answer your question but I'm just letting you know I get the same issue. I just either leave it or clear the notification up. Wouldn't mind finding a solution to this as well. Good luck!
I was afraid of that, so its either deal with the constant logins to get everything synced properly in your contacts, messages, etc., or go with something like Pure Messanger Widget and stock facebook app?
yep same issue here, ive learned though it does it only when i check my facebook on the epic
if I leave it alone it doesnt log out
There is a similar post in the General forum, but I had the same issues.
When I experienced the same issues, I was still on the stock version of Facebook.apk. The SNS account kept prompting for me to log in again, with each sync interval.
I tried removing and adding the account again and rebooting in between, yet still the same problem. I finally had upgrade Facebook to the latest update that was the cause of all these login issues for older versions.
The upgrade fixed the problem, but I did find an issue when you use the built-in Facebook contact sync alone it may not carry profile pictures over to SMS. I had to manually add the account, this ended up putting two Facebook sync processes on my phone. The first is for Facebook to actually let you login to the app (just has sync contacts), and the second is the process that will sync both contacts and calendar events again. (the original sync we're used to)
Reference thread
EDIT: I just got the same SNS login prompt again.
I've never had any login problems on the facebook app, but I also don't use the feeds and updates widget.
Sent from The Chaotic Void
This only seems to be happening to me more often recently. I swear it's asking me to log in to Facebook & Twitter every hour or so now. When I go to Accounts & Sync I see that there are two accounts (even though I only have one account for each). One Twitter & one Facebook account say there was an error with the syncing process.
I unchecked the sync processes that were having errors. I'll let you know if I keep being asked to log in.
I have this problem too. It says my sync is experiencing errors and its cause it logged me out of Facebook. Once I log back in its fine.
Sent from my Evo Killer!!!
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
zanderman112 said:
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
Click to expand...
Click to collapse
whats the setup on that phone atm? I had these same issues(as stated above) and now I'm Flashed to nebula 1.0.7 with froyo and its beast without any problems. Facebook hasn't bugged me once lol
brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
Hasseo said:
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
Click to expand...
Click to collapse
After doing this, I bet you don't have your friends profile pictures in the stock SMS application anymore. You also wouldn't have Facebook events in your stock Calendar application.
I have the same problem. Funny thing is my widget works fine gets updates and I can upload a picture from within the widget. If I take a picture, or select one from the gallery, then click Share facebook, it will not upload. started one day last week.
On stock rooted and don't get it hourly or even 2x/day that I can remember, just every morning...sometimes it doesn't make it the first time, usually it re-connects, good til the next morning....
I had the same problem. I had to delete the stock sync and use the FB app's sync option but like mentioned above you lose the profile pics on the stock sms so I downloaded "go sms" and the pictures are back...it beats having to log in every hour for sure.
Sent from my SPH-D700 using XDA App
Same issue here. Facebook app from market works fine but the integrated samsung facebook sync and widget have problems. Ridiculous, samsung needs to fix their software.
treeserton said:
Ridiculous, samsung needs to fix their software.
Click to expand...
Click to collapse
I would say it's a Facebook issue. It stopped working properly after the recent Facebook update. It affected all versions of the application, including the Epic's stock version of Facebook.
I do actually. But, no calendar sync.
Sent from the Epic that bites.
I can say that my gf and my brother both have the same issue, only reason i can think Samsung isn't attempting a quick fix is the rumored 2.2 update for the 21st of this month, which will probably have an updated app that fixes the problem. Although as important as facebook is to people I am surprised there is no maintenance release that fixes this,
Same issues here. I was thinking it might have had something to do with networking issues - I usually leave wifi and 4g on all the time. I noticed that I usually get the prompts when I leave home in the morning (go out of range of my house's wifi) and when 4g disconnects and reconnects in spotty 4g areas. I was wondering if maybe the session expires when you switch networks. Same thing would happen on my laptop when I would bring it from home to work or a coffee shop. FB might recognize that the connection is different. Meh, just a theory I thought I'd throw out there.

Problem with WLM in Mango.

Hey guys, I've updated my HTC Trophy to Mango and I've noticed a problem with WLM in Messaging.
In the Messaging under online, it only shows some contacts online, but not every online contact.
and when I go to some contact in the PeopleHub, it says text+chat, but it doesn't show it for everyone I speak to on WLM.
Anyone got a fix for this?
Thanks.
I have noticed this with my FB contacts. Some friends don't show up in the list available on my phone, but it does show them as available in FB chat on my computer.
I have this issue too.
And hope this is just a beta bug, but sometimes when I'm chatting with someone and I turn the screen off and after a while I turn on and go chat with the same person, it shows me that he is offline.
I need to go back to message hub, slide to "online" and wait to load again.
Its a privacy setting they have enabled to allow apps certain permissions. Fb has these and wlm has them each friend. Has to grant access to other apps to use chat and such
Sent from my arrive using XDA Windows Phone 7 App
I've found that it's just the people I have added recently, all my older contacts seem to work fine.
ChrisOliver said:
I've found that it's just the people I have added recently, all my older contacts seem to work fine.
Click to expand...
Click to collapse
Maybe.. in your email settings, how often you set to download new content?
ChrisOliver said:
I've found that it's just the people I have added recently, all my older contacts seem to work fine.
Click to expand...
Click to collapse
Sync manualy once all of your accounts in Settings/email-accounts...
I download new content every 30 minutes and I keep syncing in manually in settings>email+accounts.
I'll be able to chat to people on WLM desktop, but not in Messaging on my phone, they don't appear online.
The problem might be the server that Windows Phone using is not the same as WLM, and some functionality of WLM have not finished yet in the current build of Mango (as it is for dev to testing app). We might have to wait until they release the final build or might be another working update. Right now, even those people from FB, Y!M or Gmail can see you online and they can send you message, but you probably cannot send back to them due to the limit of current build. However, I can confirm that WLM working perfectly. So if you guy has Live id, use it for messenger for now until we have the good build as we can message other services.

[Q] Turning off Photo Sync/All syncing

Hi Guys,
Just wanted to see if anyone has been successful in turning off Photo sync. Not sure what Google are playing at but having a "compulsory" syncing arrangement does not suit me. Didn't have this issue with my last android device.
I go into Gallery > Settings and the Photo sync is ON option just wont turn off....
Anyway, a way to turn off syncing all together would be great, even contacts, not fond of being "forced" to do that either.
Thanks in advance guys.
___________________________________________________________________
Samsung Nexus
4.0.2
First time with Android?
Setting > Account & Sync > Your Google account > untick all
Powered by Galaxy Nexus™
Thanks for your reply.
Nah ,as I said, didnt have this issue with my increadible s.
So yeah not real sure why I cant change that option. I think I mentioned that also.
Anyone have any ideas??
Thanks guys.
Have you been messing around with the Google+ app? Both of those options are in the app and can be freely turned off.
And like someone said, also in the sync settings.
Sent from my Galaxy Nexus using XDA App
Hey, thanks again. =)
No, I deliberately haven’t signed up to G+ because I have no use for it.
But yeah, It just wont enable me to turn off Photo sync in settings...
I have Accounts and Sync OFF all round but the phone just automatically syncs photos when I take a shot or anything....not sure where to and why...very frustrating....
Thanks again guys...
That is strange, I just tried testing it by taking a shot..nothing is synched/uploaded.
can you post a screenshot of your Sync setting & gallery setting?
Attached is my setting (I don't use G+ as well)
Maybe you should remove the account all together in the settings and then re add it and see what it does... I have G+(useless yes) and i can uncheck sync photos no problem... When i go online i don't see any pictures besides the one i uploaded myself on G+. hope that helps!
Sent from my iPad 3G using Tapatalk
Well, if I remove the account, I can at least add contacts locally without being "forced" to sync, then I add my account and bam, no, you can add a contact with out in syncing with my contacts... Call me silly but I would like the "option" to sync things if, IF i want too....it seems I do not have the option here... =(
Vennstrom, I just want to say thank you for your time with this, and everyone else here also, in advance too. =)
Arm, I dont have the ticks on mine, none at all, no options to have on or off, appart from syning globally off but it seems to have no effect..that would be GREAT if it did... =/ whats wrong with my phone!!! =( I love the handset but if I just had the options to sync or not, I'd be a happy little camper let me tell you.
I cant even use the calender with an attached account and I "HAVE" to have one or no dice...so f'ing frustrating...why not a "My Calender" or "PC Sync" option like on my Incredible S....
Thanks again guys.
Please post the screenshot of your setting so we can help you figure it out.
What do you mean you don't have the tick??
Hey Vennstrom,
Yeah like no ticks for on and off. Sorry I havent uploaded any screenies...
I have just tried something though... I put my accounts and sync option ON for a moment...everything synced obviously but the ticks came up...wierd... I would assume if you have it OFF globally, it wouldnt sync AT ALL...but you must have to have it ON to turn induvidual settings OFF... Hasnt completly sorted my problem though... I'd still like a complete lock down on syncing...
The Calender is a worry, as in I cant just "display" my calender without it being chosen to sync also. I played around with that and turned it off and on in calender and what do you know...even though I had Calender sync OFF in settings....it still synced... A little flimsy if you ask me...
Its like you can have everything off...but if it wants to...it will just sybc anyhow...
P.S. I read somewhere if you root, you can delete the "sync.apk" and it will NEVER sync...could this be true??
Cheers.
Anyone?? = )
Helmet321 said:
Anyone?? = )
Click to expand...
Click to collapse
Please upload a screenshot... it takes 2 secs seriously...
Sent from my Galaxy Nexus
Hey.
I dont think a screen shot is going to help now really, as I have worked out how to induvidually turn the syncing option on and off. I had bigger questions that was all. The calender issue plus the flimsyness of the phone syncing when it wants to even though the user has turned "OFF" syncing...
My bigger questions were, in my previous post, totally lock down syncing and if I rooted if I would have more control over this, that was all.
Thanks to all that have replied and helped so far. Thank you. =)=)
Helmet321 said:
My bigger questions were, in my previous post, totally lock down syncing and if I rooted if I would have more control over this, that was all.
Click to expand...
Click to collapse
i didn't look much at the calendar or photos but for contacts android just assumes every contact should be synced somewhere. That somewhere doesn't need to be google though. I did a lot searching but it seems there isn't yet an application to get just fake sync.
For contacts i'm thinking about writing a sync provider that just does nothing. That should be enough to get android to not sync contacts. Than again, i'm not sure if i should, because what i really want is sync with my pc and i likely end up not using and not maintaining the "no sync" provider as soon as i got a good way to have that sync without using cloud services...
I'd think for at least some of the other things (e.g. calendar) it's the same, android/gapps just needs some provider that pretends to sync and every thing is fire for them...
I wonder why it seems that nobody has yet started some project for using android with as minimal as possible private data on google servers...
textshell said:
i didn't look much at the calendar or photos but for contacts android just assumes every contact should be synced somewhere. That somewhere doesn't need to be google though. I did a lot searching but it seems there isn't yet an application to get just fake sync.
For contacts i'm thinking about writing a sync provider that just does nothing. That should be enough to get android to not sync contacts. Than again, i'm not sure if i should, because what i really want is sync with my pc and i likely end up not using and not maintaining the "no sync" provider as soon as i got a good way to have that sync without using cloud services...
I'd think for at least some of the other things (e.g. calendar) it's the same, android/gapps just needs some provider that pretends to sync and every thing is fire for them...
I wonder why it seems that nobody has yet started some project for using android with as minimal as possible private data on google servers...
Click to expand...
Click to collapse
Thanks for your reply.
Yeah it'll be cool if I could like...not sync at all. I just don't have the need for it. Its very disappointing that its almost compulsory now. Not having a stab but its almost an "Apple" approach. Haha. At least you have control over icloud, and that's saying something. Android supposed to be flexible and customizable to the end... Oh well, we'll sort it out. = )
Helmet321 said:
Hi Guys,
Just wanted to see if anyone has been successful in turning off Photo sync. Not sure what Google are playing at but having a "compulsory" syncing arrangement does not suit me. Didn't have this issue with my last android device.
I go into Gallery > Settings and the Photo sync is ON option just wont turn off....
Anyway, a way to turn off syncing all together would be great, even contacts, not fond of being "forced" to do that either.
Thanks in advance guys.
___________________________________________________________________
Samsung Nexus
4.0.2
Click to expand...
Click to collapse
turn it off like this, works for me after flashing a new ROM:
option#1:
- go to accounts & sync
- new account (Google)
- enter details and untick every option (backup, etc) on subsequent screens
- don't join G+
- after account is set up, immediately click on it and untick "photo sync"
- open gallery and make sure sync is OFF
option #2:
Remove Gallery and use Quickpic instead
Thanks for your reply!! I appreciate the info. = )
Yeah I thought that was the only way. Cool, gotcha.
I can't thank in the xda app!! I will when I get to my pc.
Wonder if there's a Google service you can disable...
This is probably 2 months too late but replying in case anyone else needed to know how to turn off photo sync.
Was having same issue as OP and wanted to turn off photo sync but could not find the checkbox anywhere. What you have to do is first turn ON sync settings.
i.e.
Settings --> Accounts & Sync --> On
Click on the google account. Only then will you see the checkboxes. If global sync is turned off the checkboxes will not appear. You can then proceed to uncheck "Sync google-photos". You can turn global sync back to off after this.
Return to gallery --> Settings and google photos sync should now show as OFF.
Hope this helps any other person who doesn't like to be told when and where to sync.

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