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I was very disappointed when Sprint decided not to get the HTC HD2, which run on the wm6.5/HTC Sense. I am deciding to leave Sprint for T-mobile, which will have it, but I found out that Sprint will have the HTC EVO coming up in summer of 2010, and this phone has better hardware than HTC HD2. The problme is that EVO will be running on the Android platform, but I love wm6.5 because it is the most versatile operating system, especially since it can do more than any operating software like PDF reader, multitasking, copy and paste, third party apps from 3rd party sites, force roam mode for CDMA, indirect Adobe Flash support through the Skyfire browser, etc.
So is there any way to come up with a ROM to put wm6.5/HTC Sense software on the Sprint/HTC EVO 4G when it comes out? I am willing to pay.
I feel exactly the same way!
Count me in.
I agree!
I am currently with AT&T. The perfect phone would be the EVO running WinMo6.5, upgradeable to win phone 7, flashed with an awesome rom...
I have done a ridiculous amount of research and this is the best option... =)
God do I hope AT&T will come out with a version of the hd2. It would suck to have to wait till the first gen win phone 7 phones come out next Nov...
I will be following this forum to see if anything comes out of the EVO option.
AT&T Evo
Yeah I'm on AT&T too - and now they've announced no more unlimited data plans - so I'm definitely going to jump ship as soon as I find the carrier with an EVO Class hardware and Windows Mobile. Sux too cause I've been grandfathering my $20/month data plan with AT&T for years now. But they won't even let me keep it anymore when I upgrade my phone so Piss on them. I'm so done with their b.s. I need full ActiveSync support so no Android for me.
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HTC-USA OFFICIAL TECH SUPPORT IS CLUELESS ABOUT THEIR OWN PRODUCTS.
Today is Thursday August 5th, 2010. I have not yet gotten the Froyo update. How do I get it. This is my scenario:
I am in USA, I have an unbranded, unlocked UK Desire (purchased the day they first went on sale in UK). My cell operator is T-Mobile USA. No, I don't have 3G and don't care. (T-Mobile USA wont offer good phones so I choose to buy good phones and give up 3g, since I use WIFI 80% of time anyway).
My firmware version still says: 2.1-update1
I have manually tried "Check Now" several times for the past 5 days to see if the update was ready for OTA download. NO. It always says "Your software is up to date."
(1) Has ANYONE from USA gotten the update on a UK Desire Phone?
(2) Does anyone know the rollout procedure? This is an unlocked phone that was bought without tied to a carrier. What kind of detection does HTC have regarding REGION of where you are located in determining when you are "next" to get the update?
thank you.
/quicksite
Currently it's only Europe that has the update. I'd say flash your phone with the Europe ROM but that would probably cause issues as T-Mo US uses a different radio frequency so you'd get no 3G.
steve228uk said:
Currently it's only Europe that has the update. I'd say flash your phone with the Europe ROM but that would probably cause issues as T-Mo US uses a different radio frequency so you'd get no 3G.
Click to expand...
Click to collapse
Let me clarify:
1) I bought an unlocked Desire from the UK the day they first were shipped, the very first people at XDA developers who got a phone.
2) I chose this phone because I wanted it, even knowing T-Mobile USA sucks for not offering the phones I want -- the Hero last year, no. The Desire this year, no. Thus, I pay for European models and do without the 3G because I want the phones
3) It is also not true re just Europe. The Sprint EVO, which is the Desire for USA, on Sprint network, has the update.
4) I just spoke to HTC-USA support. They are about as incompetent as anyone to whom i have ever spoken. THEY sound like the "iPhone 4 buyer" in the infamous YouTube video comparing the Evo vs iPhone4... which is to say, they are blithering idiots.
a. I ask them when I will get my update. They said: it was already available 2 weeks ago for unlocked phones.
b. I asked where? They said: from http://developer.android.com
c. I went there while on the call and saw only a SDK download and asked, are you sure? He said, NO, no not that. You want the generic 2.2 download, because since you are not on a branded carrier phone, there is nothing that you need from the carrier.
d. I said "there is nothing here, can you find the link?"
e. After he searched he said, I cant find any link. he said "i can find a link on 3rd party sites but we cannot endorse them."
f. I said: I bought an HTC phone. How do I get an HTC approved 2.2 update?
g. he said, unfortunately, since you are in USA with T-mobile, and they don't carry this phone, you cannot get the update OTA. The signal won't reach you from the UK cell towers.
h. I said: Then how are the people in UK getting it?
i. He said: Their local cell towers are pushing it out?
j. Then if I can't get it OTA, where do I get it?
k. He says: Unfortunately I cannot find anything about it on any HTC website in Europe or North America. We do not host the downloads.
l. So how do I get it?
m. I'm afraid I don't know.
n. ME: I am calling HTC Support north america and you don't know how i am to get this update?? Should I call HTC Support UK since it is a UK purchased phone? (I was serious, not smartass)
o. No, they won't be able to help you since we have no files on UK site either.
p. This is pathetic. Will you please check with a supervisor and tell me who i should contact, or where i should leave a support trouble ticket to be able to be told where to download the update?
---
on hold
---
back
---
q. I'm sorry I told you wrong. You SHOULD be getting your update OTA.
r. How is that possible when you told me 10 minutes ago that I could not get it because it was being pushed from European cell towers and the signal could not be reached here? How NOW am i supposed to get it OTA?
s. I was mistaken. You had a WINDOW OF OPPORTUNITY about 2 weeks ago and it must not have worked, so you have to hold on maybe another week or so until they come around again to your cluster.
t. what?
u. They release the OTAs in clusters, and yours has expired and so you will have to wait til it comes around again.
v. I have no faith at all in what you are telling me. Suddenly it's supposed to appear in my Software Updates -- and yet I missed the fact that it occurred already? How is that possible? I have manually checked it every day for past 2 weeks?
I then asked about IF i were to go to a THIRD PARTY SITE to download the 2.2 update, is it PHONE SPECIFIC? because that is what I kept reading HTC saying, that it takes time to port it over and test it per phone.
He said: No, it was ready 2 weeks ago, it didn't take long to test at all.
I asked: Are you sure? Isn't this supposed to have an update to Sense?
No. There's no update to Sense that I know of.
Are you sure? I thought there was? And that this was why it was taking so long. That HTC had to get Android 2.2 to work properly and have Sense work on top of it.
Not that I know of.
I asked: So, this update will enable 720p recording, and apps2sd?
He (HTC TECH SUPPORT): Well 720p is dependent on whether or not your phone is capable of it.
Me: What? I am calling HTC. Don't you even know your own phone? The DESIRE has been stated as being capable of it, as having a far greater sensor than necessary but the OS update is what will enable this feature. How can you not know that?
He: Well to be honest, I have not had a lot of time to play with the phones.
Me: I am astounded. I am a customer and I know your product line and you don't even have a clue. You have been zero help on this call. I am going to post about this whole experience on XDA developers (I am sure he didn't know what that was, anyway). I said "Are you sure you don't want to amend anything you've said?"
He: I'm sorry I got the OTA info wrong initially.
Me. Thank you, I have to go.
He: is there anything else I can help you with today?
me: Are you kidding me? No.
He: Well keep in mind you can get updates to support issues at our twitter channel 24/7.
Me: Oh please, no. is this the twitter/HTC channel?
He: Yes.
Me: You have got to be kidding me. Do you have any idea what gets posted on that channel?
He: Support news.
Me: NO! It posts about "See our latest TV ad for the Aria on Jimmy Kimmel Show tonight" ... It is crappy marketing, it has nothing to do with support. How could you have possibly made an already terrible call filled with horrible misinformation any worse? and yet you did by citing HTC's pathetic TWITTER channel which has nothing but marketing contests. Something is terribly wrong with your company's communications. I have been buying your phones for over 5 years, HTC invented the genre -- and with no disrespect intended, you have managed to malign the whole brand reputation in one phone call. Please, get your act together.
======================
So -- here I am an hour later -- and now I know that I am ABLE to get the update -- my phone being an unlocked UK phone. So please, is there anyone who can explain how. This is ridiculous.
thank you.
This may be a long shot (but might work)
Assuming you are connecting over wifi to do this then how does the phone know it is in the USA and not the EU? My guess is because when you first put a SIM in the phone, it tells it.
So take the SIM out of the phone and try again (over WiFi of course). If that does not work, see if you can manually set the operator to a UK one (such as Vodafone).
The OTA update comes over the air (duh). But when you are connected over wifi you are bypassing the carriers network and connecting direct to the HTC servers (wherever they are). So the argument about you not being on am EU network does not make sense.
Try the above and see how you go and if it does not work, sorry.
Not sure that will work, it doesn't even work for me in the UK...
My official response from HTC was similar to the phonecall repeated here, they said it is being released in batches not all together and I just have to wait until my batch comes round, potentially up to 2 weeks according to support.
My phone is also a very early one (bought on 2nd day they were in store after my pre-order from CPW wasn't fulfilled because they were somehow out of stock, despite having them in stock in my local shop!) I guess they're not releasing the update in serial number order!
P.
How long have you been trying though? I know that the EVO has had the update but what I was saying is the Desire hasn't anywhere but Europe i.e. Canada, Asia, and the USA.
You should be able to get the OTA if it's a SIM free phone with a WWE ROM but there are posts on the forum stating the the update may have been removed due to some issues.
Keep hitting that check button or just flash manually with the released ROM zip.
Sent from my HTC Desire using XDA App
.
HTC SUPPORT WEBSITE IN UK: Search results for: HTC Desire > Android 2.2
@MARK said:
This may be a long shot (but might work) ... Assuming you are connecting over wifi
Click to expand...
Click to collapse
It's a great idea, thank you for that suggestion! hadn't even thought of it, i will try it -- despite messages afterwards saying wont even work in UK.
But what I want to know is: WTF is happening to HTC?
Really, this is becoming more and more disturbing.
The people at XDA are the people that PUT THEM ON THE MAP as their earliest buyers -- we are the early adopters of touchscreen smartphones -- longe before an iphone existed as a glimmer in Steve Jobs' eye. True, he had the Newton years ago, and hats off, as always, to Apple's exceptional product design vision. But it wasn't a phone, and it was long ago abandoned.
HTC and Windows Mobile made this whole new multi-billion dollar industry possible -- that now enables Verizon to profit from introducing and seling the DROID, that enabled steve jobs to launch the iPhone and, in all fairness, to finally get the UI right -- and take advantage of touchscreens -- vs Windows Mobile engineering's retarded tiny stylus driven tap inside 5-pixel wide box to hit that preference selection.
Then HTC ceded that business to Apple for several years as they barnstormed the industry, became the darling of engadget and gizmodo and could do no wrong. WHAT KEPT WINDOWS MOBILE COMPETITIVE were two things: HTC -- and their various UI overlays -- like touchflo -- now advanced to SenseUI -- and XDA-developers -- who pioneered so many advances that made a stylus-based OS start to work like a finger-navigable OS.
MY POINT? We, the early adopters, don't just get bragging rights. That's juveile. WE BOUGHT PHONES -- over and over and over. I have bought 5 HTC smartphones. SO I am getting a little sick and tired of being treated like **** by them. They paid multiple hundreds of millions for the whole new BRANDING campaign internationally -- to jetison the faceless image of no-name chinese manufacturer -- to a brand name of high quality phones they have always been known for.
But with that corporate makeover on the outside, what the hell has happened on the inside? WE, those of us who bought the Desire en masse in pre-orders -- were screwed over by HTC time and time again in April and May of this year as they have taken their eye off the prize -- of rewarding customer loyalty -- and now they just shoot for NEW CUSTOMER RELATIONSHIPS... They diverted OUR stock of shipments to RE-STOCK T-mobile UK, and other carrier sticks - so the carriers could CHA-CHING selling not just phones but service plans and data plans -- and HTC kissed their asses, while dismissing us as expendable.
It was only after we mounted a huge backlash that they did an about face and fixed that issue, but only after showing their hand, and really annoying alot of loyal customers -- these are not cheap phones -- and we don't buy the low-end crap. we buy the high end phones.
And so same thing now. WHO GETS THE UPDATES -- frikkin SPRINT in the USA with the EVO.... The CMDA phone which has no legacy tie at al to the GSM phones HTC built their reputation on. They are once again spitting in the faces of their loyal REPEAT CUSTOMER base -- because they feel they can DO so -- and what are we going to do -- STOP BUYING?
That's when hubris sets in, and it's very arrogant, and very calculated. They run the risk/benefit analyses of "what's the downside of pissing off the unlocked phone buyers" vs the UPSIDE of making our NEWEST PARTNERS -- Sprint in the USA -- and VERIZON in the USA -- happy?
I know how this game is played. I live in the heart of silicon valley. I live in the neighborhood with many google developers including the guy who product designed the G1 -- the first android phone -- and developed its UI. I onlty say this because I know the marketing business very well. SO well that it makes me very angry when I get PLAYED by smartass people who think they can pull the wool over customer eyes.
They only CAN because custimers let them. It ticked me off that XDA-devs sat on their thumbs and refused to use their enormous CLOUT when HTC was F*ing over all of the DESIRE pre-order purchasers in April and May.
I frnakly do not understand the sheep argument.. of why it is that people sit back and take it --- and sooner or later someone will post here -- dude- chill - it's just a phone, or - dude-chill -- Im sure there is nothing going on like you say. and so on.
Yeah? okay, fine. I will twiddle my thuimbs and keep looking for that update while some as*h*le who only discovered touchscreens last month and bought their EVO from Sprint quickly gets their 2.2 update served to them on a silver platter. This is nuts.
Oh. Sorry. I just riffed off of a THANK YOU post to someone who posted to help me Trust me, i greatly appreciate it, and will try it. This steam is of course not venting at you. It is at the situation and how preposterous it is.
@MARK said:
This may be a long shot (but might work)
Assuming you are connecting over wifi to do this then how does the phone know it is in the USA and not the EU? My guess is because when you first put a SIM in the phone, it tells it.
So take the SIM out of the phone and try again (over WiFi of course). If that does not work, see if you can manually set the operator to a UK one (such as Vodafone).
The OTA update comes over the air (duh). But when you are connected over wifi you are bypassing the carriers network and connecting direct to the HTC servers (wherever they are). So the argument about you not being on am EU network does not make sense.
Try the above and see how you go and if it does not work, sorry.
Click to expand...
Click to collapse
steve228uk said:
You should be able to get the OTA if it's a SIM free phone with a WWE ROM but there are posts on the forum stating the the update may have been removed due to some issues.
Click to expand...
Click to collapse
Thank you. When you first posted I had not yet spoken to HTC... So i didn't yet understand what you meant.. sorry bout that. What does "WWE ROM" mean?
Whose site would it have been hosted on -- before there were issues?
This is what I am trying to understand. The HTC guy initially told me: You can get it from the Android site -- then use HTC Sync to downlaod it to computer and then install onto phone that way...
Then it was not available at Android.com
Then you were saying perhaps it was available from T-Mobile UK's site -- in downloadable form? Is that correct?
(NOT DIRECTED AT YOU) Why is this such a frikkin' mystery? Isn't the whole concept supposed to be: Android phones are updatable firmware phones, thus, improved features sets and functionality always as the code is improving... And phone manufacturers like HTC manufacture phones that are compliant with Google's Android OS. So why is this such rocket science?
I have an HTC phone. It's been cleared for takeoff. Android 2.2 exists for this phone. What is their problem?
Can any users of the Desire released by Telus last week report receiving an OTA Froyo update?
Mine appears to be totally unbranded - No Telus apps, no Telus markings on the box - yet no OTA update is in evidence. I'm content to wait for it if it simply hasn't been released, but I was under the impression that Froyo had been released for the Desire. At least, on unbranded handsets.
would like to know the answer for this as well, just picked one up today and can't seem to find any info on it.
yes i want to know as well. i have a telus phone, i bought an unlock code so its unlocked but still see no updates.
The telus phone is pretty close to unbranded, but not completely. If you haven't modified them, check out your browser bookmarks. The first one on my desire and the one in the store was for the (awful) TELUS Web site for mobile devices.
I have no 2.2 update available either.
Noting Yet???????
Can't we just use one of the ROM's like Open Desire?
http://crowdsupport.telstra.com.au/t5/Device-Updates/Handset-Software-Updates-28-07-2014/td-p/336869
expected release 31 August 2014
Wohoo!
Just some feedback for others. I was getting a system crash/reboot every 1 or 2 days at least with both stock and cm11, for the past year on my 905. I tried lots to increase stability, and finally solved that disabling LTE, by selecting gsm / wcdma auto. I've had it like that for 3 weeks and can now get a week+ of uptime. Data speed difference is unoticable by me, and 3g is fast enough anyway. I'm sharing fyi. Cheers
Dont hold your breath!
YAY TELSTRA!
This is standard procedure for them - delay, delay, blame hardware maker, delay, delay, cancel.
Motorola Mobility
RAZR M
Kit Kat 4.4
Platform update
TBC
Scheduling
Motorola have further slipped the submission of this update to a date TBC
But Moto confirmed KitKat for the retail version (Australia -> Retail -> XT905), so at least this one will be upgraded. And I guess even before Telstra.
why is it taking so long for the retail version to be released? i mean a carrier branded verizon got it ages ago, yet a phone bought outright with no carrier branding doesnt even have the update
And the latest on the update from Telstra:
Motorola have further slipped the submission of this update to a date TBC
Welp, guess we'll be stuck on jbbl for now
With all the issues the CM based ROM's have had with KK bootloader, I will be sticking with my JBBL as it is my daily. But I do wonder when they release the source for this upgrade, if it will contain Bootloader changes that when integrated with CM code, will help fix some of the current KKBL issues.:fingers-crossed:
It's now scheduled for December 8.
and now the 15th.
https://crowdsupport.telstra.com.au...ndset-Software-Updates-21-11-2014/td-p/397459
Can't wait for this. Will be chucking it on the wife's RAZR M as soon as possible
Do Telstra realise it's the 15/12/14?
Don't forget it's Telstra.
For the HTC One M8 the latest table says "1-Dec-14" and it's still not released.
Btw. there is also no retail update yet and I'd be surprised if Telstra devices got an update before retail.
Any updates?
Sent from my RAZR M using XDA Free mobile app
Abstractionist said:
Any updates?
Click to expand...
Click to collapse
It's back to TBC (to be canceled I guess ) now.
ecips said:
This is standard procedure for them - delay, delay, blame hardware maker, delay, delay, cancel.
Click to expand...
Click to collapse
It looks that way...
Can somebody share ANY OTA update .zip file for recovery (for xt905 sure) need it for recover bricked phone.
please.
*at least 4.0.4 - 4.1.2 update.
I have been checking most days and originally when it got rescheduled, I had an online chat with Motorola, so I thought I would try an get a littkle more info or find out whats holding things up. In my delving, moto blamed the sertvice providers and "confirmed" that they have the update :silly: I will be ringing my provider next to find out more.
Code:
Michelle: Hi, my name is Michelle. How may I help you?
Michelle: How are you X?
Michelle: Can you please provide your phone number and location?
X: Hi, I have an XT905 (retail) and have been following the KitKat update which was planned for dec last year, but now has been delayed/rescheduled with no dates. Is there any indication of a possible date for this update?
Michelle: I apologize for the inconvenience. Rest assured that here in Motorola we are always ready to help.
X: My phone number is 04XXXXXXXX and my location is Sydney
Michelle: Thank you for the information.
Michelle: Can you please provide the serial number or IMEI of your phone?
X: It would be a help if I had some idea of when it currently is planned for, even if it gets rescheduled again.
Michelle: Please give me a moment.
Michelle: This is just to give you an idea. I will send you the link regarding the update.
X: IMEI is XXXXXXXXXXXXXXX
Michelle: https://motorola-global-en-aus.custhelp.com/app/software-upgrade-news/g_id/1980/
Michelle: Please choose your country.
Michelle: Thank you for the IMEI.
X: I have a link to check for an update already, but all it says is that it will be upgradeed to kitkat, no date indication. No clue if we are talking weeks, months or years.
Michelle: Yes, that is right.
Michelle: We really don't have exact date when it will be release because this will be coming from your service provider.
Michelle: This will be over the air.
Michelle: If you are not seeing any system update on your phone it means that the schedule is not yet implemented.
X: Hate to harp on it, but are we talking weeks, months or years? No date. and even if you release it, as retail, we can get to it. date?
X: roughly?
X: whats holding it up?
Michelle: We recommend you consult your service provider if they have the schedule already.
X: I haven't called them directly, but as retail I could be calling any of the providers. Has Motorola released the update to the service providers?
Michelle: Even if this is retail you the service provider you are using will still be the one to roll out the update.
X: have they received the update from Motorola?
Michelle: Yes, there is communication already but we cannot say the exact date since your service provider is the one who's going to roll out the update.
X: Thank-you. I now know we are waiting on the service providers. Thats it for now. Bye and have a good day!
When my provider says they are awaiting Moto, I will send them a log of the above where they get blamed. Hopefully it will help clarify who really is to blame on the delay. :fingers-crossed:
---------- Post added at 02:24 PM ---------- Previous post was at 01:56 PM ----------
I spoke to vodafone, and the people I spoke to could not tell if they had received the rom from Moto. She checked the vodafone tech help web site and could not see any mention of it. When I asked if we could speak to someone in the testing department, she said that was not possible. a different approach is obviously needed.
DiamondJohn said:
When my provider says they are awaiting Moto, I will send them a log of the above where they get blamed. Hopefully it will help clarify who really is to blame on the delay. :fingers-crossed:
Click to expand...
Click to collapse
Well, Telstra for example say they do have the update, but won't release it due to issues. In this case it's hard to get any additional info.
lem22 said:
Well, Telstra for example say they do have the update, but won't release it due to issues. In this case it's hard to get any additional info.
Click to expand...
Click to collapse
By additional info, I guess you mean "what are the issues?"
If they are the same issues that other countries have with the 907, they wont go away with just testing, moto will need to code some changes but its still withe providers.
xt905. Guys, if smb will get 4.4.2 OTA update, PLEASE, share update.zip file from provider on any filehosting. you can get file from cache of your phone after downloading, but before applying.
The update could be canceled. It's not in the list anymore. Don't know about retail version.
Edit: The Razr M is back, but still with the same status.
This is the 2nd time that tmobile took down the HTC10 from their store, 1st time they said it was accidental and will return, well it did, but now it's gone for good according to Tmonews.com
What does this mean for future HTC updates? Will there still be "testing" phases prior to release on HTC 10 android updates?
Thoughts?
Thanks.
T-Mobile will probably keep supporting the 10 until Android Nougat, at least that's what I'm hoping. Im running the Unlocked US rom now cause I'm not going to sit around to wait for T-Mobile updates.
Thread moved and closed,
Thread has been closed as there is an existing thread here: TMobile No Longer Carries HTC 10