My TP2 screen often stays on until I manually turn it off - Touch Pro2, Tilt 2 Windows Mobile General

I've had my Sprint TP2 for 3 weeks now. Still using stock wm6.5 rom. I've noticed recently that when a text message comes in and I don't touch the phone the screen will stay on until I manually press the power button in the upper left corner of the phone. We are talking hours here. That can't be good for battery life. I first noticed while my phone sat on the kitchen counter for a few hours while I mowed the lawn. When I came back in teh house the phone was lit up (but dimmed) and the text message shown on the screen was from a few hours earlier. I didn't notice this happening when I first got the phone. I'd assume that when I new text comes in it should display it for a few seconds and if there is no user input the screen should go blank again.
I've also noticed the screen stays on if I start typing a text and then set the phone down without finishing the message. It will stay on indefinately.
As far as I know I havent changed any settings that would cause this. Anyone know how to fix this?

Go to settings/sound & display/backlight and check your settings for "dim backlight if device not used..." and "turn off device if not used for:"
There are two settings for each, for on battery power and also for on external power.

JReb22 said:
Go to settings/sound & display/backlight and check your settings for "dim backlight if device not used..." and "turn off device if not used for:"
There are two settings for each, for on battery power and also for on external power.
Click to expand...
Click to collapse
Could've sworn I looked at those settings already. Your advice worked great. Thanks!

Related

Screen going White on Kavana 6.1 Work Around (edited)

I wanna make another post here cause in the last post this issue wasnt resolved and i wanna fresh thread here, please only post if you have the solution, thanks hope theres someOne who can get this issue resolved.
Do you use AutoKeylock ?
I had this problem when I started using 6.1 ROMs first.
In my case I had about 6 applications I always installed right off the bat after a new ROM flash. One of those was Maniac's AutoKeylock.
I timed the duration between answering a call and having the call go white one day, and it seemed to me to match precisely with the screen timeout settings I had in AutoKeylock.
I removed the application, and have never seen the problem happen again.
However, I do miss having AutoKeylock.
I realize that this could be totally coincidental, and thus I asked before whether others who had the problem also used AutoKeylock but never got a reply.
Perhaps you can reply as to whether you use it or not. And, if you do, whether removing the application resolves the issue for you.
If there is a correlation then we can alert Maniac to the issue, and he may be able to find a solution.
LiverpoolFCfan said:
I had this problem when I started using 6.1 ROMs first.
In my case I had about 6 applications I always installed right off the bat after a new ROM flash. One of those was Maniac's AutoKeylock.
I timed the duration between answering a call and having the call go white one day, and it seemed to me to match precisely with the screen timeout settings I had in AutoKeylock.
I removed the application, and have never seen the problem happen again.
However, I do miss having AutoKeylock.
I realize that this could be totally coincidental, and thus I asked before whether others who had the problem also used AutoKeylock but never got a reply.
Perhaps you can reply as to whether you use it or not. And, if you do, whether removing the application resolves the issue for you.
If there is a correlation then we can alert Maniac to the issue, and he may be able to find a solution.
Click to expand...
Click to collapse
You know if the reason you miss autokeylock is for the ability to set a time for the screen to turn off and the keypad to lock, smarttoolkit does that, with no problems.
HTCP4000PPC said:
I wanna make another post here cause in the last post this issue wasnt resolved and i wanna fresh thread here, please only post if you have the solution, thanks hope theres someOne who can get this issue resolved.
Click to expand...
Click to collapse
How often it happen?
With my phone running Kavanas I will get a white screen once after a reboot and then I press and button and it goes back to normal and wont do it again. I have gotten used to it.
For some reason I think it has to do with Tornado PowerControl, do you have that installed? I just cant figure it out exactly. Maybe we can find a solution.
We'll i believe this White screen has something to do with the backlight settings in power managment, i find if you leave screen on full and turn off the phone from turning off the screen, the white screen wont happen, this isnt so bad, cause if u want the screen to go off just hold down the disconnect phone button, not too bad cause when your not wanting to use the phone anymore the screen still goes off, also you can turn the backlight off in accessories which is the same as setting the screen to go off automatically in 5 seconds, white screen fixed moreless.
Same issue with Ricky's v24 and now with Rose 1.7
I also am experiencing this issue, but do not have installed neither Maniac's AutoKeylock nor Tornado PowerControl.
It happens sometimes during a call, sometimes not.
It happens when leaving the phone unlocked and timesout idle time. If hit the Home or back buttons, it shows the home screen again and next timeout does work fine.
I have beeing looking up and down for fixes but was unable to find one. Some say turning off "Run Lowlight" JOGGR setting, some say flash after a hard reset...
It seems that running lowlight (joggrinfo.exe -m -t) helps a bit. If the phone is fully bright and rests on the table, the screen goes white after timeout.
However, if run lowlight and let it alone, it turns off the screen normally.
Also when it goes white and hit back or home button, the screen goes mid-bright, and then turns off normally.
However, when unlocking, it goes full bright, and then the issue comes back.
In summary ...
Full Bright -> Times out to whitescreen.
Mid Bright -> Times out to lights off.
Unlock -> Goes full bright -> Times out to whitescreen.
White screen -> Hit Back/Home button goes mid-bright -> Times out to lights off.
It would be great if lowlight could be run when unlocking the device.
Does it work same way for you guys??
Regards.
This will stop White Screen from happening.
ok this is a way to avoid the white screen issue, (Click on Light Config) then open CeleTask and in CeleTask - Tools use Close Screen this will turn off your screen and allow the backlight from turning on when screen turns back on, also remember u need to set your power settings to (Backlight time out on battery 5 Seconds and Backlight on AC can be 1 minute which u never use) and Display time out Never..)
You can also use CeleTask to disable the screen when you make a call, just open CeleTesk when you hit call.
Topic should be changed as not a fix but work around "sortof":
Process of illimination:
My recomendation would be try a hard-reset, don't install any programs see if that fixes it now when installing programs don't bung them all on install 1 @ a time soft-reset give it while see if problem resumes, do this for all software then you may find the culprit?
This is not an issue faced by all so something has to be the culprit.
Bad Flash?
Software Install?
JOGGR?
Power Settings?
They are just examples.
I had this happen once but on WM6 and a hard-reset was what was needed and didn't pop up again........
HTCP4000PPC said:
ok this is a way to avoid the white screen issue, (Click on Light Config) then open CeleTask and in CeleTask - Tools use Close Screen this will turn off your screen and allow the backlight from turning on when screen turns back on, also remember u need to set your power settings to (Backlight time out on battery 5 Seconds and Backlight on AC can be 1 minute which u never use) and Display time out Never..)
You can also use CeleTask to disable the screen when you make a call, just open CeleTesk when you hit call.
Click to expand...
Click to collapse
These instructions have fixed my device... I got an Elf and I made it my primary phone, and now I´m experiencing new ROM´s in my S621. This problem happens in my device (the S621, of course), and I´m now using NRG remade by Ricky and Stylez, and this problem with the screen seems to be solved with this tip.
This problem does not happen when I use "Kavana remade by Ricky and Stylez" only with NRG and it´s Remake.
Regards
If this isnt helping try just disabling Timeout and set everything else ur way u want.

Screen Dims (changing settings doesn't help)

I have a Tilt 2, so does my Wife and my Father. This is the 3rd HTC device i've had (mogul, diamond). This setting should be pretty easy.
So my Dad is complaining about the screen dimming really quickly, I change the settings to 2 min. seems to work well for a while. Then he tels me it's still doing it. I check his settings and its back to 10 sec. we go through this a couple of more time, I'm thinking he is changing it and doesn't know it.
So we just turn off the dim feature (on battery) Today he says it's still doing it, we check his settings and the dim feature is turned off, still! but i saw it go dim after 7-10 secs.
Any ideas? Am i missing a setting, i have done mine and my wifes with no problems.
does he have his backlight on auto adjust?
drearg said:
does he have his backlight on auto adjust?
Click to expand...
Click to collapse
Probably, but i have never see such a dramatic change with the auto adjust. it doesn't seem to matter how much light there is. and it's consistantly 7 to 10 seconds.
I tried the at&t "chat" help, they were worthless.
maybe try turning it off. maybe need to do a soft reset on the side of phone.
we turned it off (unchecked it) but it still dims the backlight, never seen anything like it, i will try the soft reset tomorrow. hopefully that will work!
I had the same issue...
I created a reg file to manually fix. What is happening is when the device wakes up from screen sleep or changing from external to battery power, WM6.1 changes this key:
HKEY_CURRENT_USER\ControlPanel\BackLight\BatteryTimeout to 8 (seconds in hex).
I used my reg file and added to my start menu (you could also assing to a hardware button if you have the right tools), and run it when the device sets it to 8 seconds. Its a couple of clicks, but less then navigating to the UI settings.
The reg file is set for 2 minutes. Edit as you wish, but keep in mind you need to convert the seconds to hex.
Send it Back!!
The AT&T folks said to send it back (its still within the 30 days) Dad also told me that the speaker sounds funny, i really didn't believe him, thought it was just "different" from his old Razor.
So we tried it i used his phone and called him using mine, dang if it didn't sound funny!
So i am on the phone getting another sent!!
Thanks for helping!

[Q] Problem with Screen remaining unlocked

This problem is with the screen and phone not going to sleep mode after an event that brings it out of sleep.
After i lock the screen manually by pressing the button on the top, the phone would wake up briefly due to an event like a calendar reminder, text, phone etc.
So after certain duration of inactivity, it should go back into the sleep mode automatically. Right, it used to, but not anymore. It just stopped. I have checked the Advanced settings under the Battery option but no good.
Although after say 30 seconds (as per my setting) the screen fades to low light to conserve battery, but remains active.
As a result i have inadvertently pocket dialed quite a many and it's beginning to be a privacy concern and a pain in the butt for me and others. Not to mention the charges from the international number my phone self-dialed.
I'm using a TP-2 Rhodium OS 6.1.
As if the battery didn't suck enough, I needed this !!!
Any tips would be appreciated.
If the phone "used to" go to sleep but doesn't anymore, it sounds like a recently installed program or process is running in the background forcing it to stay on.
Does the phone refuse to go to sleep only after being woken up by an event?
...or does it not go to sleep on its own at all anymore?
Isn't pressing that button on the top just closing the screen?, unless you set it as the lock as well
I should have mentioned - the phone will go back to sleep mode if I manually operate the button on the top. Just that it won't go to sleep on its own anymore.
You may be right user602, about the recently installed apps, but is there any way to narrow down on the culprit instead of uninstalling all of them?
s6a6n6d6m6a6n said:
I should have mentioned - the phone will go back to sleep mode if I manually operate the button on the top. Just that it won't go to sleep on its own anymore.
You may be right user602, about the recently installed apps, but is there any way to narrow down on the culprit instead of uninstalling all of them?
Click to expand...
Click to collapse
Go back and check the power settings again; make sure they are set to have the screen turn off. Change the settings to some other value and see if that helps. Maybe something just messed around with your registry entries.
If not, you will need to uninstall those programs, in reverse order, until the device works.
I'd start by changing the power settings as suggested by stevedebi above.
If that doesn't help, and you want to avoid uninstalling a bunch of stuff, you can look at what's running using Task Manager:
-Begin by stopping running programs one at a time, and seeing if the device will sleep.
-If that doesn't help, stop processes one at a time, and again see if the device will sleep (watch out for critical system processes, though).
...or if you're lucky, you may find something in the \windows\startup folder, such as a program you were not aware is starting on boot.
Of course, this all ends with uninstalling programs one at a time if none of the above suggestions work.
-602
------- "I'd start by changing the power settings as suggested by stevedebi above."
I can swear i tried this before and it didn't work. Changed it one last time before doing anything else,... and voila !!!
Thanks 602 & stevedebi
That was easy!
I'm glad the simplest solution worked for you.
...That's usually not my luck!
Cheers,
-602

Not sure why the "Connected devices" menu takes significantly longer to get into

I just found out today that whenever I try to get into the Connected devices menu in settings, it will either:
A. Get into the menu right away but then freeze for about 5-10 seconds before I can click on anything else within that menu (Bluetooth, Cast, etc)
Or
B. It will get "stuck" at the main settings menu for a few seconds then a black screen shows up for several seconds and then it will finally enter the actual Connected devices menu
No other menu I go into lags or hangs up like this menu whatsoever. I have shared a link of a video as to what I mean. Also, anything I do within that menu will take several seconds to respond or activate/deactivate. It's not necessarily a deal breaker or anything as I only use Bluetooth anyways (which I activate from the quick settings menu anyways). But it's annoying nonetheless. Any input would be greatly appreciated.
I'm not sure if I may have disabled something important via Titanium that causes this or maybe something happened when I OTA'd to the 5 January 2018 security update.
https://photos.app.goo.gl/gedM0rnAFmqAE8yk2
I'm not seeing that at all. I do have the January update. What I did find crazy is how good that battery life is. Over 18 hours off the charger and close to 4 hours screen on time and still at 83%?

Notifications not showing up

Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
I have a simmilar issue here. Some notifications show up normally, like mail and facebook, but other apps only show notifications if i have they are opened.
It's like the system is forcing close those apps.
NEERO said:
Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
Click to expand...
Click to collapse
Still haven't found any solution.
Things I have tried :
1. Going to Power Master > Battery Mode > Balance
Thinking that in other modes it would kill background apps to save power.
2. Went to Power Master > Autostart Manager > Added apps I need notifications to start on system startup.
Apart from the mentioned problem, I see another one.
I opened What's app notification setting and turned Group Notifications off and Message notifications are set to show silently and minimize.
However the app itself changes the setting and forces messages on screen by itself over riding my changes. Have been happening since a long time now no matter how many times I change the settings.
Update if you can find any resolution.

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