Problems with Outlook sync - Desire General

I'm having some problems with syncing my HTC calendar with Outlook. the first sync seemed to go fine, but now HTC Sync seems to go through the process of syncing and then reports success, but my Outlook calendar hasn't been updated.
Any suggestions on what I can do? (My computer is running Windows 7 Home edition.)
Many thanks,
Joe

problems with outlook sync
Looking at it using the manual settings, it seems to me the HTC Sync isn't set up for Windows 7 -- it's looking for outlook folders where they're not. Any thoughts on how to remedy this?
Joe

From reading the Desire sync file, it may be that the problem is that it's syncing the Calendar with the All Users Personal Folder (which I can't find) rather than the Joe F folder.
Any thoughts on either where the all users Personal Folder is, or how I can get Sync to find the folder where my calendar is stored?
Joe

HTC Sync sucks...
I have also had problems with HTC Sync. It´s not very riliable.
I have made a G-Mail account and then installed: CompanionLink
I have setup companionlink to auto sync my calendar and contacts from outlook every 15 minutes.
You just setup the phone to sync with g-mail and it works like a charm without having to use cable and think about it.
this maybe not what youre looking for but it´s a solution that works

MicTh
I hadn't heard of companionlink but I'd inadventently discovered that when I synced my gmail my calendar was synced to the gmail calender. I'll add companionlink and have a complete solution.
Ta.
Joe

Related

Using Muliple Calendars

Hello,
I am looking for a solution to have more than one Calendar on myu hermes while still keeping the defult windows calendar synched with my Exchange.
i.e. My Outlook on the hermes will synch with my exchange and additional calendar will synch with gmail or othe ical services.
any ideas?
10x.
neorder said:
Hello,
I am looking for a solution to have more than one Calendar on myu hermes while still keeping the defult windows calendar synched with my Exchange.
i.e. My Outlook on the hermes will synch with my exchange and additional calendar will synch with gmail or othe ical services.
any ideas?
10x.
Click to expand...
Click to collapse
use Pocket Mirror, u can sync more then one folder as a catagory....just google ;-)
i use it since 6 month, fine solution. u also can sync tasks, but mails don´t work...such a solution would be interesting.
cu

Syncing Outlook with Android?

I am currently using my Xperia X1 and I use the Outlook calendar and contacts and sync between computer and phone daily(book appointments and meetings etc) and I was wondering if I can sync Outlook with the HTC Desire Android phone as I am about to upgrade from the X1 to the HTC Desire(possibly X10 if I can get a confirmed date for release of Android 2.1 update)
Yes you can, HTCSync (supplied with the Desire) can sync Contacts/Calendar with Outlook though I haven't used it extensively (I sync Outlook with Google then sync Desire/other devices with Google).
Kaktus69 said:
Yes you can, HTCSync (supplied with the Desire) can sync Contacts/Calendar with Outlook though I haven't used it extensively (I sync Outlook with Google then sync Desire/other devices with Google).
Click to expand...
Click to collapse
Hey how do you sync Outlook contacts and calendar with Google? Email works fine but cant find a good solution for contact/cal. Thanks
Forum won't allow me to post links, sorry.
For contacts Go ContactSync from webgear.co.nz
For Calendar, Google Calendar Sync
Not sure why you are discussing 3rd party solutions, when I set up my exchange mail account it also synced calendar and contacts.
Baldyman1966 said:
Not sure why you are discussing 3rd party solutions, when I set up my exchange mail account it also synced calendar and contacts.
Click to expand...
Click to collapse
I believe the OP wants to sync to desktop Outlook as opposed to an exchange server.
Ah, my bad, sorry.
I posted a link to the software here in another thread:
http://forum.xda-developers.com/showthread.php?t=661397
Thanks for the info guys. I did try "Go ContactSync" as I heard great things about it. Unfortunately I got error after error. I think the culprit is Win 7 64bit - dont think it works on it
Anyway will go the HTC sync a go. Thanks for your help again!
vilbs said:
Hey how do you sync Outlook contacts and calendar with Google? Email works fine but cant find a good solution for contact/cal. Thanks
Click to expand...
Click to collapse
There is an application that runs on the desktop called Companionlink that will use your Google account to sync with Outlook (inc. Tasks).

Exchange 2010 = no calendar sync

I've had my 2 Desires for about 3 weeks now. When I first received them we were using MS Exchange 2003, and Mail/Contacts/Calendar all synced perfectly.
Since then, we have upgraded our Exchange Server to Exchange 2010, which is lovely, BUT it turns out that the Desire Calendar will not sync with Exchange 2010. It would seem to be a Desire/HTC issue, as our iPhones/iPod Touches still sync Calendar fine with Exchange 2010.
I also note that a colleague is syncing the Desire Calendar with Exchange 2007 without problems.
So it is the combination of Desire Calendar and Exchange 2010 which fails. If I go to Settings/Accounts & Sync/Exchange Activesync and enable Calendar Sync I can see error messages saying "Syncronization is experiencing problems". If I leave Calenday sync enabled, it causes Mail and Contacts to sync poorly too, but if I disable Calendar sync, Mail and Contacts sync fine.
Has anyone else got Calendar sync working with Exchange 2010?
Desire Exchange 2010 Calendar
I recieved my Desire yesterday after reading quite a bit about it. Yes it can Sync with Exchange and all is what i read.
I set it up to Sync with the Exchange 2010 server and to my surprise it didn't sync the existing calendar items. Contacts and Mail is no problem.
If i add e new Calendar item on the Desire it does show in Outlook on my pc so Exchange does have a sort of sync with the Calendar. Adding a new item in Outlook never shows on the Desire. It seems like a one way sync or something. The Desire can sync to Exchange but it seems Exchange cannot sync to the Desire
I have a test account on one of our clients Managed Exchange 2007 servers. Setting up ActiveSync to the Exchange 2007 server works like a charm. Full sync both ways.
Just modify all your calendar items, for example by adding an additonal category by change your view to "list" or "list all active" and selecting all your appointments. Add a category, remove the category and switch back your view. Now you can happy sync your calendar with E2k10
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
It worked and now not anymore
Strangest thing. My girlfriend planned a few appointments in here Calendar and invited me. So I accepted those invites on my Desire and all of a sudden the 2way sync worked. I could add items on my Desire and they popped up in the Exchange/Outlook Calendar and vice versa.
But that was unitil I rooted my device this morning...meaning new flash and standard factory reset. Now it will not sync the Calendar anymore. Tried sending new invites from a different account without any luck.
So...the calendar sync does work eventually...dont know why or how I did it.
Other thing you could do is, is install HTC Sync and manually do an Outlook sync of only the Calendar items (all items). I did this and they all showed up on my Desire. I did a one time sync.
Trying to figure out how to get the sync working again.
XDAgeek said:
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
Click to expand...
Click to collapse
Not really any background information, sorry. I've done some research on it but did not find anything, including analysing the extended sync protocols, everything looks ok, but there's no sync.
I've got this solution from a swiss-forum "android.pocketpc.ch" (sorry I can't post links since no moderator removed the restrictions yet) and it worked like a charm. I've tried it since I'm the Exchange-Admin myself and I now I've a functional backup;-)
Same problem here. Cannot get calendar to Sync with Exchange 2010.
If I add a new meeting to the Desire it appears in Outlook.
If I modify this meeting in Outlook then it appears as 2 separate meetings on the Desire.
If I delete an appointment on the Desire then it comes back once the sync runs.
All in all very disappointing for a State of the art phone.
Anyone got a real fix for the Exchange 2010 calendar problem?
A huge thanks to dab_ch for posting above the workaround to get the Calendar syncing to Exchange 2010. This is now working perfect to two Desires here.
If you have this problem, follow the advice in the post above. It worked for me, twice.
dab_ch fix is only working in part for me.
Some of the Exchange calendar items still do not appear on the Phone.
If I modify an appointment on Exchange the change is not reflected on the next sync from Exchange
Also, While Exchange Contacts are appearing on the phone. If I add a new contact to the Phone this does not appear in exchange.
The Sync Process still reports "Synchronization is experiencing problems."
A Further update.
I setup a new account on Exchange2010 and then transferred the Calendar using export and import.
Now my Calendar Synch in both directions is working fine.
It looks like my problem was related to a problem with my account on Exchange or some appointment in it.
Contact Sync problems
While the calendar is working 100%.
I still have a problem, that if I create a contact on the phone it does not sync to Exchange 2010.
There are no errors from the ActiveSync process.
Is anybody else having this issue?
Please note that if your Desktop Outlook client is using 'Cached Mailbox', then after adding the temporary category to each item, you MUST wait for the local Outlook database to sync completely back to the Exchange before you then remove the temporary category and then again wait for the completion of the sync back to exchange from Outlook.
Failure to comply with this will leave you with only a partially synced database - the part which did manage to sync back to Exchange.
You can tell when it is still syncing by watching the satus bar at the bottom of Outlook - it will say 'Updating Calendar', then after a few minutes return to 'All folders are up to date'.
Note the sync doesnt start immediately, so you wil see the 'All folders are up to date' message for perhaps 15 seconds before the sync starts. Wait for the 'Updating...' message etc.
Contact sync does seem slow, but it does work here eventually. It ought to be fast tho, so something is not right. I even tried the temporary category trick, but it didnt speed it up.
XDAgeek you are right.
I tried a number of different accounts to reproduce the problem with the Calendar and it seems Cache mode was my issue.
The Calendar sync is now working 100%.
On the Contact Sync from Phone issue, this still seems to be not working. I added a contact to one of my test Desire phones two days ago and it is still not in exchange.
For me it was not the cache mode.
I did an export-mailbox on the Exchange 2010 server.
Deleted my mailbox...recreated it so it was blank....no synch issue of course (So it is definitely not an Exchange 2010 issue)
I created 1 item in the Calendar in Outlook 2007 and that popped up nicely on the Desire. Great...so I thought.
Did an import-mailbox with the backed up pst...and Sync had problems again.
Started filtering out where the problem came from.
Turns out I had some Items (birthdays and such) with recurrence that the ActiveSync in Android is not happy about (Same Items sync fine with a WinMo 6.1 device). So I deleted all the recurrence itmes and copying them back 1 by 1. Syncing was still going fine until a certain item. So I edited that item by removing the recurrence pattern and reapplying it making sure it was an All Day event (that is a Birthday usually ). And Presto...everthing is syncing fine now.
Better logging is needed?
Has anyone else got Calendar sync working with Exchange 2010?
Click to expand...
Click to collapse
Mine is working fine syncing calendar with Exchange 2010, has been since i got my desire back in March.
Very strange that so many people are having the same issue.
after a few beers
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
tuntang said:
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
Click to expand...
Click to collapse
I have exactly the same problem. If a collegue invites me, my calendar syncs fine, but if I add items myself, the sync is almost random (some items dissappear) and the new item does not show/sync.
I really do not want to delete all recurring items, but maybe i'll give it a try. Google Calendar Sync does not seem to be a great solution either.
HTC answered me (i have a Legend) that Exchange 2010 is currently NOT supported.
Thanks all, I follow the "category" method and it works like charm now!!! )))
Category.. No category... SYNC!
Thanks!
Also for me the assign category then undo worked.
Now my whole calendar is synced and I'm ready to go!

Android multi Calendar confusion ...

I'm getting mighty confused by these multiple calendars that have appeared on my device and getting them to sync with my Google calendar.
Here's my set up. I have all contacts and calendars on my Google account before I started. I set up my Desire to sync with them using Google account.
All seemed fine but I found the Gmail app on Desire pretty limiting so I set up an Exchange activesync account linked to my gmail account for my mail (always worked well on my HD) and set it to sync calendar and contacts too. I then disabled all the syncing through the google account to avoid complications.
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Coming from WM, I'm used to having one calendar that is in sync between Outlook on PC, Google calendar and mobile device.
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
What's going on here? Which is which? So far HTC Sync connects but will not swap any contacts or calendar items with device and vice versa. Nor do appointments I add to the device show up on Google Calendar.
I suspect that this is because these different profiles seem to be associated with one platform - outlook / google / desire - or another.
Can anyone shed any light?
Many thanks, M1.
For anyone else trying to work this out there is a useful (bit old) thread here:
http://www.google.com/support/forum/p/Google Mobile/thread?tid=6d1605a796be89fd&hl=en
It seems you need to be careful which calendar you add entries too if you want them to sync with cloud mail - I unticked the box next to My Calendar so now entries I add on the Desire default to the google account calendar and sync as expected.
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Mark One said:
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Click to expand...
Click to collapse
Push can be enabled under the Exchange ActiveSync Settings. It defaults to every 10 minutes, there's a Push Mail option.
Mark One said:
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
Click to expand...
Click to collapse
Untick them all except Exchange and you'll just see Calendar entries updated by Exchange. I don't have an Exchange option incidentally, so just untick them all and it still shows.
xx @gmail.com is using the Google Sync interface but you said you dislike the Gmail App. PC Sync is for using HTC Sync via Outlook. This is really for non-Google Calendars/people locked into using Outlook. As you're using Google, you're better off updating direct from Google.
You can in theory use Exchange ActiveSync for E-Mail and Google for Calendar/Contacts or visa versa but obviously it makes more sense to use one method or the other. As Gmail supports Exchange ActiveSync, there is basically crossover between using Exchange ActiveSync (and the HTC Mail App) or Google Sync (and the Gmail App).
Mark One said:
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Click to expand...
Click to collapse
I presume, so you have them in Outlook too? Don't bother.
I use GSyncit to update Outlook. This talks directly to Google and gets Contacts/Calendar. It's well worth the $10-15. For me it goes:
* Outlook to Google via GSyncit: Both ways
* Google to HTC Desire via Exchange ActiveSync (or Google Sync if I prefer): Again both ways

Outlook Calendar

I have a published Outlook Calendar, does anyone know if there is a way to sync it with the HTC calendar? My work doesn't have a exchange but it'd be nice to have all the calendars synced.
thanks!
You can use HTC Sync that comes with the phone, though I had problems with it and now use MyPhoneExplorer. If you haven't synced with a desktop calendar yet make sure you enter at least one entry onto the phone's calendar first or the sync won't happen.
Dave
I'm not trying to sync with a computer, I want to be able to sync with a web calendar which is just a ics file hosted remotely.
OK. MPE will sync with a local or remote 'ical' file. Go check it out at ... http://www.fjsoft.at/en/ ... and see if it'll do what you want. Their forums are quite responsive so ask there if not sure.
Dave
bitziz said:
I'm not trying to sync with a computer, I want to be able to sync with a web calendar which is just a ics file hosted remotely.
Click to expand...
Click to collapse
I realise that this does not fully answer your needs but you may find this info of use and it could well highlight some useful workarounds if needed.
You may find the info on calendar syncing here of help: http://www.tripit.com/uhp/calendarInfo#google. I have my HTC HD2 (with Android) syncing with Google Calendar and then sync my home PC Outlook 2007 2-way with Google Calendar. For this latter sync I use the free Google Calendar sync tool here: http://www.google.com/support/calendar/bin/answer.py?hl=en&answer=89955
For me this works perfectly. If you use Outlook then do not forget that you can add a remote calendar to that - using the Google sync tool may then achieve what you want.
I find my solution works well because I have my calendar anywhere - on my phone, at home and online so even a dead phone means my calendar is to hand.

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