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Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Bump. Please help guys, I don't know if I should return the phone or not
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
Is it for all headphones/audiocables? Look inside the jack and see if you have the two little metal pieces that push in. Those are what tells the phone is plugged in.
Sounds like you might have stuck a cable in at an angle by accident and bent one of them or thrown off the sensors
They're fine, and even if that was the case I would expect it to not recognize headphones, but the problems I am having make no sense
Have you tried different head phones?
bring the phone back.
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
My only thought is are you using headphones with a Mic and an "action" button. If you have press the button it will play or pause the music. If you hold it down it will open the Voice dialer app. If it has the mic and button maybe there is a fault with it, hence the randomness. If you are just using headphones check the headphone icon, if its recognizing it right should just show headphones and not a headphones with a boom mic on the status bar. Either try dif mic headphones or take it back to the store
Me too
hey I am having the same problem, I use doggcatcher as my podcast player and when I have my headphones (no mic) plugged in, randomly my phone starts playing other previously downloaded podcasts over the one Im listening to in the phones stock music player, then it skips forward, backwards, then the voice dialer comes on and this is all while my phone is locked and the screen wake / power button has not been touched!
Whats going on????
having a similar problem as well and have seen it mentioned on other forums. so far no definitive fix. i'm pissed. if this turns out to be a faulty hardware issue or somethign that isn't easily solved, it's a dealbreaker. I'll take the phone back and sprint will lose a customer.
hopefully it won't come to that.
Possible related issues
Here's a non-comprehensive list of other threads I've seen mentioning this issue or similar ones. Hopefully something will turn up.
http://androidforums.com/support-tr...93628-htc-evo-headphone-jack-3-5mm-loose.html
http://www.evo4gforum.net/troublesh...es-jack-thinks-external-speakers-are-headset/
http://forum.xda-developers.com/showthread.php?t=664024&page=11
http://forum.androidcentral.com/htc-evo-4g/14006-strange-issue-when-connecting-evo-car-stereo-2.html
http://forum.androidcentral.com/htc-evo-4g/17139-music-player-automatically-starts-headphones.html
http://forums.doubletwist.com/default.aspx?g=posts&m=9916
http://androidforums.com/htc-evo-4g...lems-music-app-while-connected-aux-input.html
http://androidforums.com/tips-trick...andom-song-skipping-using-headphone-jack.html
Bump..anything? If we have to take our phones back, will they replace it on the spot? Do I need to go back to radio shack or can I just take it to a Sprint store?
Blaster ( and anyone else having this problem) have you tried installing & running a widget from the market called headset blocker? If not, give it a try and report back your results, if you don't mind
Someone says it's a faulty jack
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Had same issues with a portable stereo... exact same symptoms... found if I locked the device by pressing power button... it didn't do it at all.
Also - using an FM transmitter to car's stereo - no problems...
There is an option in the System Settings area to choose to 'pause music when headset is unplugged'... disabling that might be an optional workaround.
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
xviiivx said:
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
Click to expand...
Click to collapse
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
scaots said:
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
Click to expand...
Click to collapse
BTW - I also have near zero FM reception. I was only able to get one pair of headphones to weakly tune a few stations. Any other cheap turner works great in same location.
And yes it is definitely plugged in all the way.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
coolguy949 said:
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
Click to expand...
Click to collapse
They worked perfectly with my computer speakers. But they definitely went crazy in my car. I think the plug is slightly different. It must have pushed it back in to its old position because my computer speakers started acting crazy when I plugged them in again.
I noticed today that my headphones / car stereo etc is only playing out of the left speaker unless I jiggle it. At first I assumed it was a wire going so I tried 5 different aux cables and 2 different headphones, it's all the same deal.. have to look for that sweet spot to make it play in both speakers.
I bought this launch day and I am pretty shocked the 3.5mm is going already, I've already tried cleaning it with dust off (air can) and it's still the same. What does sprint generally do to fix this? I have insurance, but I really hate getting a refurbished phone back... had bad luck with them in the past! Let me know if you guys know anything else I can try to repair it myself or if its a lost cause and just let sprint replace it.
thanks!
p2flol said:
I noticed today that my headphones / car stereo etc is only playing out of the left speaker unless I jiggle it. At first I assumed it was a wire going so I tried 5 different aux cables and 2 different headphones, it's all the same deal.. have to look for that sweet spot to make it play in both speakers.
I bought this launch day and I am pretty shocked the 3.5mm is going already, I've already tried cleaning it with dust off (air can) and it's still the same. What does sprint generally do to fix this? I have insurance, but I really hate getting a refurbished phone back... had bad luck with them in the past! Let me know if you guys know anything else I can try to repair it myself or if its a lost cause and just let sprint replace it.
thanks!
Click to expand...
Click to collapse
Honestly...I would just let sprint fix it. I don't think they would send you a totally new phone, but instead ask you to take it to a repair center. I have had that problem before but with a few cheap aux cables I had. I always tried a fresh new one and it worked fine...maybe all of your cables are going bad haha you never know!
Sent from my SPH-L710 using xda app-developers app
rmoore84 said:
Honestly...I would just let sprint fix it. I don't think they would send you a totally new phone, but instead ask you to take it to a repair center. I have had that problem before but with a few cheap aux cables I had. I always tried a fresh new one and it worked fine...maybe all of your cables are going bad haha you never know!
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
hah, ill look into that tomorrow thanks.. I even swapped one of my cables with a brand new one and still the same thing so I guess it's the phone :\. Time to get a bluetooth aux adapter for my car so I don't have to unplug replug over and over.
Yours is defective. I use my 3.5mm jack everyday no issues.
jbadboy2007 said:
Yours is defective. I use my 3.5mm jack everyday no issues.
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Click to collapse
yup its just from plugging it in and out too much over the past month, they replaced the jack free of charge in 20 minutes, works great again thanks
When I got my GS3, the same thing happened to me. I was about to unroot and call Sprint for a new phone... The I saw a thread with someone else with the same problem.
Turned out that what was wrong was that I just hadn't pushed the jack in far enough. Sounds to ridiculous to be true... But try it. Push your headphone plug in nice and firm until you hear a resounding "click".
I felt dumb, but saved me the grief of returning.
Sent from my SPH-L710 using xda app-developers app
iomega311 said:
When I got my GS3, the same thing happened to me. I was about to unroot and call Sprint for a new phone... The I saw a thread with someone else with the same problem.
Turned out that what was wrong was that I just hadn't pushed the jack in far enough. Sounds to ridiculous to be true... But try it. Push your headphone plug in nice and firm until you hear a resounding "click".
I felt dumb, but saved me the grief of returning.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
yeah I thought that at first, it wasnt that. a pin inside the jack somehow became loose enough to not make contact with the plug. the guy showed me after he fixed it.
p2flol said:
yeah I thought that at first, it wasnt that. a pin inside the jack somehow became loose enough to not make contact with the plug. the guy showed me after he fixed it.
Click to expand...
Click to collapse
Glad that wasn't the case for me... Would have hated having to unroot and reflash! Glad you got your phone fixed.
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
xXFl4sh said:
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
Click to expand...
Click to collapse
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
holysaint1 said:
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
Click to expand...
Click to collapse
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
ethanchow said:
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
Click to expand...
Click to collapse
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
holysaint1 said:
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
Click to expand...
Click to collapse
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
ethanchow said:
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
Click to expand...
Click to collapse
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
xXFl4sh said:
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
Click to expand...
Click to collapse
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
ethanchow said:
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
Click to expand...
Click to collapse
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
holysaint1 said:
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
Click to expand...
Click to collapse
Have you ever had issues with charging or data transfers using the USB port?
ethanchow said:
Have you ever had issues with charging or data transfers using the USB port?
Click to expand...
Click to collapse
None I could think of..
holysaint1 said:
None I could think of..
Click to expand...
Click to collapse
if the speaker works but headphone doesn't then it may be that the phone detects some other audio device on usb. Do you hear any sounds at all through the headphones, also do the playback controls on the headphone work? If they do it may be the audio IC
Yeah, the controls on the headphone do work when this occurs.. And I don't hear any other sound..
Mind you, Immediately after inserting the jack, all the sound (speaker and headset) system in the phone is lost. Until I do a restart.
Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,
Have you tried cleaning your jack input?
oguz298 said:
Have you tried cleaning your jack input?
Click to expand...
Click to collapse
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
Click to expand...
Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.
Have you tried another headphones?
oguz298 said:
Have you tried another headphones?
Click to expand...
Click to collapse
Yeah, I've tried 3 different headphones but the problem still persists.
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
Click to expand...
Click to collapse
Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10