I recently took delivery of my new HTC desire and am well pleased. However, yesterday I noticed something strange which has annoyed me a little
I generally store all my contacts on the exchange server. I synced the desire with the exchange server and it did download all mail, contacts and calendar. I noticed I could set the conacts widget to display contacts within a certain group, so I created a group called Favorites and edited frequent contacts so they appear in that group. I did this in outlook. Also around the same time, the desire linked them up with facebook and got the photos etc. So far, pretty cool
Now the annoying bit, checking my contacts in outlook again, I was horrified to see the entire Favorites group missing I checked my phone and the contacts were there. It is not in my google contact list. I can imagine that it has linked it to facebook or something. My question is how do I know the source for the contact now? I know I added a new contact yesterday and there was an option to specify if the contact should belong to my exchange account or the gmail one and as usual I always add it to my exchange account. Now when I view the new contact in outlook, it has a cateory of 'HTC Favorite' instead of just Favorite, even though the category in the desire says 'Favorite'
Sorry if this is a confusing post, but it has confused the crap out of me. I love the desire but if it is going to move my contacts about it will annoy the living daylights out of me
Anyone has any clues regarding this?
I installed the HTC synch manager, thinking that it would resynch the missing contacts back to my outlook. But to my horror, it has duplicated all the outlook contacts back to the phone. So now I have 2 of each contact. And the required contacts are still missing
I can't delete them all and resynch because I have missing contacts in my outlook and not even sure if it will delete the contacts from the exchange server
Why can't they make it just work, this used to work great with windows mobile, never faced any issues. Anyone know how I can get the source for the contact? and possibly how I can get it back to the exchange server?
Help, please
Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?
It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.
I've posted on the google issue site, cheers for the link!
I don't have a Windows phone, yet, but I am trying to prepere my contact lists for my new phone.
This is how I started:
I have an private exchange account with about 200 contacts.
I have made my exchange account a Windows Live, because i use mye exchange account with MSN Messenger (about 80 of 200 contacts)
In Windows Live, I have connected Facebook and Linkedin to sync contacts from this services.
How will this exampel contact look on Windows Phone ?
Exchange: Don Johnsen, [email protected], company phone: 1122334455
Windows Live: Don Johnsen, [email protected]
Facebook: Don Johnsen, [email protected], privat phone: 5544332211, Works for Company1, Private adresse: Privatelane 123
Linkedin: Don Johnsen, [email protected], Works for Company1, Company1 adresse, Company fax nr: 55555555
How will the calender look on Windows Phone ?
Will I get facebook events in the calender ?
You don't get Facebook events in the calendar by default. I don't know if there's a way to get them to show there.
Your LinkedIn contact info will show as Live. You can link multiple sources to one contact card, it works fairly well.
Thanks.
Someone with an example of a contactcard with multiple contact info ?
What profile pictures will it use, or can I change from facebook, Linkedin or MSN ?
Will I be able to choose mailadress to send to ?
By default it uses the picture from Facebook, but you can change that and use a photo from a different contact source or from your phone.
Yes, you can choose email addresses.
It's difficult to show a contact card because there's no way to make a screenshot. There are pictures on the internet, a quick Google search will help you.
basically what happens is that you can "link" contact cards together, so that way you can see all the different information from the different places in 1 card. the disadvantage is that you will get double ups (so if you had the same email address for the person across 3 places, you'd see it 3 times in their contact card with it saying where each came from).
as for editting details, i'm not sure but from what i'm aware, you edit for 1 type. so for example, you had 1 contact with 3 different locations for data (your exchange, windows live, facebook), you cannot edit facebook of course, so what would happen is you would be given the option to edit which one you want (your exchange or windows live). so if you wanted the data to sync, you would have to edit twice, one for your windows live and one for your exchange. somewhat sucks, but that's the way it works. there might be third party applications (desktop) that can sync exchange with windows live regularly so you don't have to worry, but i'm not familiar enough with it.
I am having an issue with syncing new contacts. I connected LinkedIn to my Windows Live account. It updated some of my contacts that I already had and added others that were only in LinkedIn and not in the Live account.
They are showing up correctly in my Live account but the new contacts and updated info that LinkedIn merged are not syncing/showing on my phone.
Any ideas how to fix this?
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoiud these problems, or am i wrong?
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
Any advices how to avoiud these problems, or am i wrong?
Click to expand...
Click to collapse
My problem is the same as your number 2 problem. If anyone knows how to sync all the data it would be greatly appreciated.
I tried to google it and realized, that I am not the only one in the world with the same problem. There are lot of people with that problem and it seems, that it may appear during time, first everything is synced right from live, and then it stops working, phone numbers and pictures dissapear etc. Also, there is no answer to that problem from MS.
So, I tried following:
1. Deleted all my contacts from live
2. Diconected all the social networks in live.
3. Synced my phone with live, so there were no contacts on my phone as well
4. Deleted all account on my phone (facebook)
5. Restarted the phone
5. Imported contacts from gmail to live again
6. Connected live with facebook and linkedin again
7. Synced my phone with live
At first, it seemed to work, my gmail contacts appeared with numbers again.
There were no pictures at gmail contatcs that should have them (even that during my first sync, they were imported)
And the worst thing is, that when I started syncing my liveID to my phone it went to same weird loop. I have 350 contacts in live, but the syncing doesnt seem to stop, right now it says it is syncing contact 10000 (!) and continues to sync (also reported by many other users on MS answers forum).
So, the whole thing seems to be totally screwed.
Any advices?
I wonder if a hard reset then resyncing with my Live account would work. I'm not sure if since I added the LinkedIn relationship after the initial transfer that is the problem.
So, I hardreseted and the problem remains. It is probably caused by some incompatible data from gmail (i gues it could be HTC Sense notes about my facebook links on android). Most bizzare thing is, that it doesnt happen when you sync the same contacts directly with gmail. Hotmail is definitelly ****ed up and nobody at support is trying to solve this. There is couple of really desperate guys at MS forums.
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoid these problems, or am i wrong?
Click to expand...
Click to collapse
All I did was to setup my Contacts in Windows Live uploading them from Outlook in the first place. Then I cleaned them up and finally I added my Facebook account.
The phone automatically matched more then half of my contacts and linked their accounts. I needed to manually link some of them because of accents in their names, but that was not a problem.
i think i may hit some these problem when i install windows phone 7 (currently running android). im looking at sorting out my calenders and contacts and need some advice. here is my setup:
i have 7 email accounts i want to sync with my phone:
2x windows live (1 main one and 1 work one)
2x google mail (1 main one and 2 work ones)
1x yahoo 1
1x ISP (virgin media)
1x work
currently i use outlook 2010 to send/recieve mail from all of them, and manage my contacts that i use. the contacts are managed as follows:
main gmail: phonebook contacts (i.e. everyone i have a phone number for)
work gmail: no contacts
yahoo: online addressbook with outdated contacts (not managed through outlook)
ISP: no contacts
work: no contacts
work windows live: work contacts (email only)
main windows live: a mix of everything, some outdated contacts
on top of this, my facebook and linked in accounts are linked to my main windows live account.
for calenders, i currently run 2, 1 from outlook, and 1 from windows live. the outlook calender is automatically synced with the main gmail calender through the google calender sync app on the pc.
my questions are:
1. what is the best account to have the 'phonebook' contacts in
2. does windows phone 7 merge all addressbooks into 1 big address book
3. if i wanted to kep my contacts/calenders synced between all my email accounts and my wp7 device, how could i go about this?
4. if i had the same address book in each mail account, would i end up with multiple contacts/multiple details in my address book on my phone?
the reason i have so many email addresses is a do freelance work on the side of my studying, and i have a seperate email account for each client i do work for. i also use things like yahoo groups and the google services.
i suppose an additional question would be:
5. can i merge all the email account into 1 account, and seperate the emails into groups (this would need to be done on the pc and on the phone). this would probably cut down my email accounts 4!
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
ajua said:
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
Click to expand...
Click to collapse
i think it does. i suppose one of my other concerns is that i dont want all of my windows live contacts in my phonebook, as they are email only. is there a way of only listing contacts with phone numbers? i think what i am going to do it set up mail forwarding, and then have the mail sorted into folders in my windows live account. i have aquired a lot of contacts over the years and im sure i dont need/use about 75% of them any more!