Develop Bugs

Automatic Time/TimeZones - Setting

I have an Unlocked T-mobile Dash that I use on Rogers network in Toronto Canada.
The value for Automatic Time/TimeZones in Settings->Clock&Alarm keeps switching back to "Enable" on it's own. And that in turn screws with the dates and times of my appointments.
Has anyone else had the same problem?
Is there a way to change default setting for this parameter to "Disable"?
Any input is greatly appreciated.
David

Wish I had good news for you... but for some reason T-Mobile has disabled the ability to turn this off. It will only stay off until you reboot the phone. I've read that other phones, the Blackjack in particular, retain this setting when it's changed.
Someone else may come up with a registry setting to make the change permanent, wish I knew of one

I hate this too !!!!!!!!!!!
you're not the only one with this problem...
I've an open problem ticket with microsoft for perhaps some answers but don't hold your breath
meanwhile, no one has a fix for this...
the only way to resolve the issue is to fall in line with the microsoft implementation of outlook meeting/appointment scheduling which is to always record the meeting/appointment time RELATIVE to the timezone you are in when you make the entry
for example, if you're in Dallas TX on Central time and need to record a meeting in NYC 2days from now, if the NYCity meeting is at 2pm you MUST record the meeting time as 1pm which is the meeting time relative to the Dallas timezone. When you arrive in NYCity and you turn on your DASH/Excalibur it will automatically (since enable is forced ON) reset time to NYCity local time and reset the timezone to Eastern. When this happens your meeting time becomes 2pm, the correct time.
I hate this implementation but its a known "FEATURE" of WM5 and Outlook calendar operation. My investigation has found three groups of opinions:
- those who have learned to live with this implementation and agree with it
- those who have never figured it out and have given up
- those like me who hate the implementation and are looking for microsoft to add a checkbox to outlook meeting which makes the meeting time absolute and unaffected by change in timezone
Its also been suggested that a program like CityTimeSP might work ... I've downloaded and tested the 15day trial and it works as advertised allowing one to setup calendar events in other timezones without having to make the mental timezone calculation so that when you arrive and your phone time/timezone syncs all your meetings will show the correct time.
http://www.codecity.net/prodctsp.htm
good luck

A little clarification: The previous poster mentioned a "microsoft implementation" of "always recording the meeting/appointment time RELATIVE to the timezone you are in" -- this is his implementation, not Microsoft's. Once understood, the Microsoft implementation is actually pretty slick.
You can specify a time zone for an appointment when entering it in desktop Outlook -- there's a button in the appointment entry window labeled 'time zone'; when you click it you can specify alternate time zones. It's actually a powerful way to handle time zones that I was unaware of until a couple days ago. While at home, alternate time-zone appointments display earlier/later (depending on the time-zone) -- once you get there, they display correctly as your Dash pulls time and time-zone from your new location.
The real issue is that when creating appointments on your smartphone, there isn't a way to enter time zone info. Until there is, you can enter 'away' time-zone appointments on your desktop and sync them, or edit ones you've created on your phone after they sync to Outlook.
Or, jump through some hoops and add another layer to your calendar with the Citytime product, kind of overkill just to deal with time zones, but it is an option.
Pocket Informant for the PPC (not smartphone) does allow the editing of time zone info in an appointment -- hopefully a future release of the smartphone version of Pocket Informant (Papyrus) will offer this as well.

Regardless of my phrasing, I suggest you go to desktop Outlook help and search for the keyword "timezone", then read the "about timezone" and "troubleshooting timezone" items which should clarify how microsoft has implemented timezone processing.

Same exact thing happens to me and I am on Rogers Canada as well. I just learn to change the auto time zone back to disabled everytime I time I reset.

How interesting
sfu_engineer said:
Same exact thing happens to me and I am on Rogers Canada as well. I just learn to change the auto time zone back to disabled everytime I time I reset.
Click to expand...
Click to collapse

Does this happen on a HTC S620 as well?
oh, I am on FIDO, Canada.. which I guess is Robbers too?
B

It's probably a firmware thing. I am using a TMOBILE DASH if it matters. I am too lazy to upgrade the firmware to HTC 620 though

My dash changes from Pacific time to Mountain time... No date change tho.

looking at the date of the original post ... I believed this is due to the extended "daylight saving time" the USA implemented this year (2007)
there have since been a patch release to resolved this issue:
http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx

Was just reading a similar thread in HowardForums. They don't have a sure-fire fix either. It really is frustrating. I have just learnt to reset the time zone info each time I have had to reset my phone.

I fly a lot and my Dash is the only WM device I have ever owned that updates itself to time of the country I am visiting even if I have this option turned off.
OK, I can live with that if I have to, but when I arrive back in my country (UK) and turn my phone back on the time (and appointments) remain as at the last destination forcing me to have to manually update the time and turn off auto-time zone settings AGAIN.
The feature does not stay turned off though, because the next time I arrive abroad.....Bam, the auto-time zone settings have turned them selves back on again and the entire cycles starts again.
I am using the dreadfully buggy T-Mobile WM6. Hopefully when HTC finally release their WM6 version the problem will have been fixed.

Yup, I feel your pain. I am an airline Pilot, so you can imagine how frustrated I get!! I hope there is a fix for this soon. Otherwise, I really like the Dash.

Same here It drives me nuts.

The solution is to use the timezone feature in Outlook. Specifiy the time-zone for your appointments in Outlook. If you do this, then everything displays correctly as you change timezones. It's actually a slick feature if used correctly. It's even easier than complaining about it

That's not what I am 'complaining' about.
Even with the auto-time zone off....
I leave the UK. Clock = UTC
I arrive in Orlando and the time changes to UTC-5
I arrive back in the UK and the phone is still on UTC-5
With the setting off it should stay on UTC time forever.
It wouldn't be so bad it if chnaged the time without me wanting to do it, but the fact it does not change back to my home time zone on arrival back home is irritating.

Works great for me -- must be there's something wrong with your device.
Pagemakers said:
That's not what I am 'complaining' about.
Even with the auto-time zone off....
I leave the UK. Clock = UTC
I arrive in Orlando and the time changes to UTC-5
I arrive back in the UK and the phone is still on UTC-5
With the setting off it should stay on UTC time forever.
It wouldn't be so bad it if chnaged the time without me wanting to do it, but the fact it does not change back to my home time zone on arrival back home is irritating.
Click to expand...
Click to collapse

Should be Ok for me too form now on sinice I've just dumped the buggy T-Mobile ROM

chaznet said:
Works great for me -- must be there's something wrong with your device.
Click to expand...
Click to collapse
Not so sure about that......there are several of us that have the same problem. It's most frustrating.

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...

mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am

I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...

After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****

It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.

I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.

I did it almost 10 times, got 2 or 3 mails, and then nothing else ...

it is fine now, i was getting no email updates previously, but now works fine

I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.

WIll try again to use push ...

It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.

Gmail Emails are not instant, I switched to Live because of this!

TF3D Major Mail Problem

I've had my TP2 since September and it's been working fine, flashed with EnergyROM recently and liked it more.
However, I've now run into the same problem twice and this second time, has basically made the phone non-functional.
I have my email accounts set to hold 7 days worth of mail. I don't need any more on my phone, I just want to see new messages. What has happened is, for some reason that is completely against the settings of the mail account, it will download all the email in my Yahoo account.
Since I save all my email, that's 12,000 messages. That ate up all my on-board storage and made the phone a slug.
The first time, I was able to delete the email account in TF3D and recreate it. The second time, the selection to get to the Options to delete the account is unselectable and after trying to find a way around that, the phone, for all intensive purposes, locked up so I had to reboot.
That was a half hour ago. The phone is still trying to load TF3D (says Launching HTC Sense, as I'm using manilla 2.5). I can actually load other WinMo apps but the shell which has all my phone numbers and everything is still loading.
This is infuriating. Why would it go against the setting and download every message? TF3D is trying to load that email account and who knows when it'll be done. All the while it's burning battery. After a half hour, I'm down to 75% from a full charge. Will it even have enough juice to load TF3D?
I can load mocha FTP so if someone knows what manilla files house the email accounts, please tell me so I can nuke them. At this point, I don't care if it breaks TF3D. I just want my phone working again. Thanks for your help.

calendar fix

Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,

atalanta1 said:
Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,
Click to expand...
Click to collapse
What you're describing sounds like the normal -- correct -- behavior, isn't it? Appointments are set as absolute times.
That is, if you have a meeting scheduled for 10am in New York, then clocks in Chicago show 9am and clocks in Paris show 4pm when that meeting starts. So Calendar is supposed to shift the local clock-time of the appointment if you tell the phone that you're in a different time zone.
So you're saying that you want to disable/defeat this standard feature?

Thks McBrian,
Yes, I want to change the "normal " behaviour, as I am taking the appointmets in local time.
I am a salesman, and so if, say, If am in Italy and I am arranging a meeting in NY at 10 am for tomorrow, when I got off the plane I would like my phone to keep it at 10 am. Make sense? UP to WM5, when you were changing the time of the phone the system was prompting you if you wish to adapt apointment timing to the new timezone.
I have tried to sneak the register looking for a tweak, without success.
now I hope somebody can help...

OK, I get it.
So, basically what you need is for Calendar to see the world as one big time zone, so that all appointments are in local time. Yeah, that does make sense for your application...and I don't have a clue if that's possible.

atalanta1 said:
Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,
Click to expand...
Click to collapse
I tried all I could think of and in the end what I would do was, for example when in London, change my location to New York, selected in the world clock. Then set an appointment in New York time. When you change back to your location being in London the appointment time will change but when you get to New York time it will be correct. Not sure if I changed my location to New York, when I got there, or if I just let my location update itself.
Sounds all wrong but works.
But I never allowed the automatic time changing because that causes too many problems.

The fact is I normally get appointmets on Outlook, which are then synced to the device. What I am doing now is simply to change the time of the clock (and not the timezone) and disable automatic time change and localisation options, but i recognise I am giving up cool functions.
There should be a better way, I am sure...

S planner showing wrong events time

Hello everyone,
Recently I have started having issues with my calendar events in S planner, I am pretty sure that this issue has started with the latest firmware update. Anyways, I have set a rule in my work outlook to forward all emails to my Microsoft exchange email account that I have in my note 2, so when someone sends me a meeting invitation to my work email, it comes to my phone as an attachment (.ics) and I simply click on that and import it to my phone's s planner. This has been working great for a while until recently, once I open the .ics file I would notice that the timing of the event is 4 hours behind (I live in Ohio so the time zone is Easter time) but if I import that event to the phone, then edit it, and go to the time zone and change it from (GMT+0:00) to Eastern time, the time of the event shows correctly. Keep in mind that I have all of the Time Zones at Eastern time and I am locking my event to the same time zone too (in S planner). so somewhere the event's time zone changes to GMT+0:00 and as I mentioned before, only after updating to the latest firmware. setting the time and date as well as the time zone to auto or manual does not make the problem go away, the only thing that will correct this issue, is by setting the time zone to a different time zone than where I am (to GMT +0:00) and set the clock manually. I also noticed that if I forwarded the same email to my Google account and import the same .ics from there, the timing of the event would be correct.
thanks for any input

Am I the only one with this issue?
thanks for any feedback

You're not the only one
I'm in Amsterdam (which according to S-planer is GMT +2; funny, I always thought it was +1) and there's a red line showing the time indeed
+2 (no worry, setting the time zone differently in the settings section does not help at all). I think its a bug...thought it was a bug, until I found
that the time zone in the settings of the machine were off (at GMT+0) and then the settings of the clock jumped two hours. Easily fixed for
me. I hope you have a comparable problem.

I have the same problem. I have all theelvcorrect time settings in place. This definitely an issue with s planner as the time appears correctly in the summary view of the event when in month view, but is behind by 6 hours when you open the event