I got my new Desire yesterday (Nordic version) and I've had Sense crash on me twice. I'm getting FC on process com.htc.launcher, after which Sense restarts and everything seems normal again.
When it happened the second time, it was when I pressed the back-button while in the browser. I am not using any task killers, and I haven't installed much on the phone yet.
Is there some way to investigate (after the fact) what caused this?
One other strange thing I've experienced, is that incoming calls are diverted directly to my voicemail even if I am not in another call.
Suggestions are very welcome. I really like the phone, but I absolutely hate instability issues.
Related
having strange problem where after a missed call - sometimes - the phone just dies and I have to take the battery out to reset. Anyone else seen this - I have a few task managers that I think may be causing problems so have killed these already.
Thanks
JK
I'm having exactly the same problem!!! It's a super strage issue if you ask me!
I can play games for hours or browse the web and it never shuts off... But if I miss a call it's apparently shut itself off and only way to boot it up again is to remove the battery.
It can't be a heat issue since it doesn't happen during gaming and other stuff but only missed calls seem to trigger it.
Yes I've cleared the phone log a couple of times but that doesn't make any difference.
same here........not always but frequently this issue appears.....
Tried different roms, now runing cool kingdom sense 3.0 and for 2 days no problems and today it crashed twice...
could it be the radio rom??? anyone any solution yet or would it be a hardware failure...
Only fix now is take out the battery......
Hey,
I know theres a lot of threads about htc/android phones freezing and crashing/rebooting but none of them really described my exact situation. And since it's getting worse and worse and driving me crazy, I wanted to ask for help.
As the title suggests my HTC Desire keeps freezing and crashing (sometimes rebooting, too).
It all probably started shortly before I first rooted my device, following the great sticky noob-tutorial. First problem was, that sometimes my phone wouldn't wake up from standby, especially after I a missed call (rooting didn't solve that problem).
Some time later, now rooted and with a custom ROM, I noticed, that sometimes when I wanted to use my phone, it showed the PIN-screen, which obviously means, that it rebooted quietly (don't remember if this also happened before rooting).
A few days ago it started to completely freeze, when connected to the charger. Orange LED showed it was charging but no reaction to pressing any buttons or disconnect the charger.
Since yesterday it also crashes randomly in standby mode (can't wake it up) or e.g. when watching a video (just freezes the device, no reaction to button-pressing, screen stays on etc.)
now I am running the stability test with the charger connected - no problem for 1h10min til now...
The ROM I am running is the latest cool sense (problems also existed before the latest update)
No modification of CPU (I used to use SetCPU but since I thought that would cause the problems I uninstalled it -> no improvement)
What could be the problem here? (And how can I solve it, of course?)
Anything else than a full wipe, which could help? (that would be my last option...)
Thanks for helping...
it just happened again -.-
I was just backing up some apps with titanium backup and in the middle of scrolling through the list - freeze!
dunno what to do...
is this hardware or software related?...
Hello.
It would be pretty easy if it is a soft problem. This kind of problems are usually dealt with by installing another ROM and see if the problems persist. So if you want to try and eliminate the last option, go and install another ROM, it can be a Stock ROOT-ed ROM, Sense or anything.
The fact that you mentioned your phone was crashing even before rooting got me thinking it is a motherboard fault. I've read some threads in which people had the same problems, and in the end they all got to the same conclusion: motherboard fault. The only resolve with this is to get it to guarantee.
So first of all try installing another ROM and if the problems persist, you will need to install a RUU and see if this one eliminates your problem. If not then I don't know if there is anything else you could do, besides getting it to the guarantee.
I wait for your progress.
Hi,
thanks for your reply.
The funny thing is, that I didnt have those problems with this ROM in the beginning. Everything was fine, that's why I was using it the whole time. But as I said before, it became worse by and by... thats why I thought it could be an app or so...
that would be a recent list of apps: appbrain.com/user/marioiram/
Cannot even sync my newest list, because after freezing while watching a video, it froze again shortly after reboot... still getting worse
Try reinstalling the ROM or installing another ROM.
hm.. just when I was thinking about following your advice, my desire stopped freezing xD
no crash, no freeze oder reboot since my last post.
I even tried to force it by watching videos, playing games, connect to the charger etc.
everything is fine... strange.
Will see for how long
Well this is good news. Just keep in mind what you can do if the rebooting comes back. Hope it doesn't
Well, it did xD
Now even shortly after reboot. I'll try ROM changes as soon as I get home but there's something I noticed: it often freezes when it's supposed to display a whatsapp notification and sometimes it seems there's a problem with the sdcard (just bought a new one because my old one went nuts). Sometimes the notification 'sdcard was removed unexpectedly' (translated from German) is appearing, but after waiting a few minutes everything is fine again...
Well I'll try some stuff when there's time...
Sent from my HTC Desire using XDA App
Hi:
I just wanto to let you know that I had the same issue, so I decided to send it to SAT, they changed the motherboard...
my problem now (with the new motherboard) is everytime I root my phone and use a cooked ROM, then freezes/crash again... ONLY works with the official ROM...
please let me know if you solved you problem pls... and how? of course...
I copy the link of my post (just in case helps to you)
http://forum.xda-developers.com/showthread.php?p=15103560#post15103560
best
SCeesarin
Hmm... I don't know what i did (nothing, actually) bit since my last post it runs stable... Absolutely nothing like freezing or crashing... Strange
Sent from my HTC Desire using XDA App
Hello guys,
it's been a long time I'm xperiencing an issue with the phone service.
The phone service suddenly crashes and it is more likely to do this when an incoming call reaches me. Sometimes i get the pop-up message about com.android.phone, more often i don't. The service just reboots.
It doesn't occur very often but still it is annoying, mainly because when service crashes on a incoming call it is not even recorded in the missed call log. I tried to find out some similar threads or other forums but no solution was prompted or the case didn't match with mine. Still, it is a very long time since i'm experiencing this.. today i just decided to see if I'm the only one.
Do you usually experience anything similar? Before asking for solution it would be nice to see if i'm alone with it.
I'm running gingerbread stock rom. I'm rooted.
So guys, is your service process working flawlessly?
I tried to replace the phone.apk with a phone.apk from another GB ROM.
Maybe it is so naive, but it deserved a try. Of course it didn't work, such a workaround was too simple.
im currenty using liteROM 0.9.0 first 3 days work fine, but after i found this problem.. can anyone help me..
+1.
My phone.android repeatedly shut down in Gingerbread. Only fix i could find was upgrading to ICS.
when arldft
Hmmm.... that is weird, i´m also using LiteRom 0.9, never had that issue, first time i flashed the custom rom i did see that message a couple of times, but no big deal just reeboot and no probs. after that though i decided to install the rom from scratch, never had an issue with it since. only problem ive had is the toggle for gps sattelites and mobile connection giving me some issues, nothing a reeboot cant resolve.
my advice would be to backup all your info & apps and start from scratch. or boot to CWM and fox permissions.
hope i helped
I had similar issues with GB. I was using the latest Osimood rom. Upon receiving a call, my phone screen would go blank (the way it normally does when switching to a call) but then it would freeze. The ringtone would not ring and after a few seconds of this, the phone would go back to the last app and the network signals would be gone. After a few more seconds, the network signals would be back. The same thing would happen if I received another call. The only fix was to reboot the phone.
The annoying part was that there would be NO way for me to tell who was calling me since I would never see their name and no entry would be made in the phone log. I didn't have any success with treating that problem. While it didn't happen very often, the few times it did would be very annoying since I'd often find out several hours later that I had missed an important call.
I've just switched to Pacman rom today in the hopes that this was a rom issue and will be gone now. Let's see.
Dear XDA community,
Recently my LG G4 H818 (dual sim) started causing troubles after 8 monthes of use. Everything started a week ago, when during the call I couldn't hear the other person. The other person could hear me well. It didn't matter if I was calling or I was receiving a call. It didn't depend of which sim I was using, call sounds from both sims were silent. After reboot this issue was resolved. Temporarily... After couple days everything started again and again reboot helped.
Yesterday, after regular reboot due to this issue, my phone showed an error - "Process isn't responding. Do you want to close it?". This is where nightmare started. Everything froze or started lagging badly, I couldn't unlock the phone, I couldn't launch any app, even notification drawer was not coming down, the phone was useless. I could receive calls, but I couldn't pickup (phone freezes instantly). When I tried to launch an app, it would say "This app isn't responding. Do you want to close it?" before freezing for couple minutes. It was happening to every single app (Phone, Contacts, Shazam, Whatsapp, etc.). I barely managed to save my data to pc using usb cable and decided to hard reset (erase all, format data, etc.).
After hard reset, during the first launch everything seemed ok, no lags, no errors... BUT this morning I received a call, picked it up and sound was missing again. I did the reboot and now I'm back again to freezing, huge lagging, errors, and phone is useless.
Everything is stock, latest Androd 6.0 is installed. Not rooted, bootloader is locked - I have not done any changes to the firmware at all. I did drop it once on the hard floor (only once) after a month of purchase, but until last week everything was working ok. I must mention that battery wasn't lasting long enough, but it might be due to my heavy use (9GAG, Chrome, Corporate email app, gaming sometimes) - charging 3-4 times in 2 days.
Has anybody faced same issue? Can anybody help me? Couldn't find any results on google and on forum here. Please help.
P.S. rooting and installing a different ROM is not an option, since dual sim LG's have limited available custom ROMs. Also, I use a corporate email app that cannot be installed on rooted phones (it is really annoying).
Thanks in advance!
Some update. It turns out speakers and microphone works if on speakerphone. If I switch back to headset, sound dissappears. Seems like more of a software problem, than hardware.
anyone?
fizic said:
Dear XDA community,
Recently my LG G4 H818 (dual sim) started causing troubles after 8 monthes of use. Everything started a week ago, when during the call I couldn't hear the other person. The other person could hear me well. It didn't matter if I was calling or I was receiving a call. It didn't depend of which sim I was using, call sounds from both sims were silent. After reboot this issue was resolved. Temporarily... After couple days everything started again and again reboot helped.
Yesterday, after regular reboot due to this issue, my phone showed an error - "Process isn't responding. Do you want to close it?". This is where nightmare started. Everything froze or started lagging badly, I couldn't unlock the phone, I couldn't launch any app, even notification drawer was not coming down, the phone was useless. I could receive calls, but I couldn't pickup (phone freezes instantly). When I tried to launch an app, it would say "This app isn't responding. Do you want to close it?" before freezing for couple minutes. It was happening to every single app (Phone, Contacts, Shazam, Whatsapp, etc.). I barely managed to save my data to pc using usb cable and decided to hard reset (erase all, format data, etc.).
After hard reset, during the first launch everything seemed ok, no lags, no errors... BUT this morning I received a call, picked it up and sound was missing again. I did the reboot and now I'm back again to freezing, huge lagging, errors, and phone is useless.
Everything is stock, latest Androd 6.0 is installed. Not rooted, bootloader is locked - I have not done any changes to the firmware at all. I did drop it once on the hard floor (only once) after a month of purchase, but until last week everything was working ok. I must mention that battery wasn't lasting long enough, but it might be due to my heavy use (9GAG, Chrome, Corporate email app, gaming sometimes) - charging 3-4 times in 2 days.
Has anybody faced same issue? Can anybody help me? Couldn't find any results on google and on forum here. Please help.
P.S. rooting and installing a different ROM is not an option, since dual sim LG's have limited available custom ROMs. Also, I use a corporate email app that cannot be installed on rooted phones (it is really annoying).
Thanks in advance!
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Have you been able to fix it? Since I updated my H815 firmware's, I have been having same issue.