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Hi guys, i have a weird problem that i cannot fix. (i have been searching last 2 weeks, and i've decided to post a new thread.)
I am using new 3vo rom for my dash with T-Mobile service, suddenly my phone stoped making calls, receiving calls, texting and everything related with my service. I thought there could be a problem with antenna, i opened my phone, cleaned the antenna in case of oxidation. Didn't help...
I have 5 bars all the time on the screen. sometimes is disappears. I try to chose network manually. mostly it gives me errors, i cant even see names "t mobile, at&t" etc...
I reinstalled 3vo but didn't help. I installed the original rom from t-mobile's website. it didnt help either. I called t-mobile, they said there is no problem with your number and your IMEI number.
What should i do? Do i have a hardware problem? I have no warranty anymore. Should i buy a new one or take it to tmobile to get it fixed?
Thanks a lot for your help...
Maybe your sim card has gone currorpt, see if t-mobile or even one of your friends sim cards.
Gotta Love GSM.
i tried that too, with 2 different simcards, one was t mobile, the other was at&t... i m losing my hope
porsuktoros said:
i tried that too, with 2 different simcards, one was t mobile, the other was at&t... i m losing my hope
Click to expand...
Click to collapse
sorry didn't understand, it also didn't work with another sim card?
I had the same problem with my dash a couple of days ago. In my case was the antenna because the signal was turning off randomly. I cleaned it, but also noticed there was a weak contact between the antenna and the phone so I bended it a little bit to fix it. Now it's working fine. It will probably sound stupid but have you try it with another battery? (sorry for my bad english)
"I thought there could be a problem with antenna, i opened my phone, cleaned the antenna in case of oxidation. Didn't help..."
I have 2 original batteries, one is brand new... i cannot understand. i started looking a used one on ebay already.
thanks for the answer guys. you are the best.
last update... solution...
ok, , i have found people who had this problem on internet... they couldnt find a solution like antenna cleaning, flashing again and again, apps, unbricking... so the problem was hardware. i changed the board. i got a broken dash on ebay. i replaced the board. voila.
First off, let me say that having been a WinMob guy for the past 4 years, this phone has been a revelation in good design. I love it.
The ONLY thing that is impacting my experience with this handset is its CONSTANT habit of dropping calls! This usually happens completely at random, sometimes 1 minute into a call, sometimes 10 minutes into one - happens with both poor service and full bar service.
Could it have anything to do with HSDPA being active during voice calls?? Haven't had this issue with any other phones before and I certainly don't want to have to return it for a fix.
Any help with this would be very greatly appreciated!!
I've experience it a few times, put it down to poor T-Mobile coverage so far.
Happens every call with me, really can't figure out what I can do to fix it. Just hope it's not a hardware fault.
Has any one had any similar experiences with their handsets? Or alternatively, any ideas on how to fix the issue?
Thanks, just want to know so I can decide whether to take it back or not...
Guys, any help with this?
Well, I've never had this problem until today when I dropped a call twice. Had full bars. Hmmm. (T-mobile in case it's a network prob btw)
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
I've been using it in Switzerland for a week, and have had no dropped calls whatsoever, so i'm assuming it's something to do with T Mobile UK
(Just for the benefit of any one else who will read this, I'm on O2.)
Hey guys, might have found a fix for this -
1. Turn phone off
2. Remove SIM + battery
3. Put battery back in without SIM, turn handset on and leave for 3 or so mins.
4. Turn off, + put SIM back in w/ battery as well
5. Change Network data setting to receive WCDMA only
Seems to have worked, but haven't tested extensively.
Btw, thanks for the t-mobile forums link, did help.
ive also had the same issue. had the same problem on my hero on 3 before I got my desire which is now on Orange and still the dame problem. also g1 on 3 had same problem. must be a problem on Android or with data and voice at same time.
Sent from my HTC Desire using Tapatalk
fredfox_uk said:
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
Click to expand...
Click to collapse
I thinks it's more the phone since I'm AT&T with a Telus Desire.
This happens to me too with 2-4 bars. I thought it was my cheek hitting the End Call but it happens with BT too.
Maybe I've just been spoiled with Nokia and Motorola's reception...
It happened in Taiwan before. It's sim card's fault. We replaced our cards with new ones and problems are solved.
Sent from my HTC Desire using XDA App
I have an original Desire bought in Norway, and imported (and hence VAT free!) to the UK, using my T Mobile SIM that has worked perfectly well in my G2/Hero.
Every few minutes or so, irrespective of how many connection bars, the network will suddenly drop off, and I get the "Cross of doom" on the reception icon.
If I am in the message app (standard HTC messages), and this happens, it will kick me off any message I was composing at the time, and I have to start again when the connection is back. It will also have no messages in the inbox until the network is back some seconds later and everything loads. It's almost like a blackout all of a sudden.
It will drop calls for the same reason, and 10 seconds or so I am back on connection.
I sent it back to HTC using the Global Warranty Scheme, who have changed the Main Board, FOC, and collected/delivered by courier. Very efficient service BTW. I was so disappointed to find it still having the same problem.
I have also exchanged my SIM with T Mobile for a new one (Same number). I have ordered a Vodfone PAYG SIM just to experiemt the likelyhood it may be the network provider. However, it looks more like the radio suffers a sudden loss of power, and conks out.
The APN settings have been set to WCDMA only (changed from AUTO/WCDMA) as it seemed to sort it out, but I got excited too soon.
At my wits end, as the phone is miles ahead of my G2 in so many ways, and I love it, but I don't know whether it's a T Mobile issue or if I should send it back to HTC again. As it's not provided by T Mobile, and I have another 7 months left of my contract, I am stuck if it's network related.
Any suggestions gratefully received.
OK...have now popped the PAYG Vodafone SIm into the phone, and it barely has reception and drops out too.
...so have phoned HTC again, and UPS will once again be collecting it on Monday. I asked what happens if a fault is still not found, and after the third return I can apply to have the phone replaced by HTC. It's not ideal, but beats having to pay for a flight to exchange it abroad.
Still, if anyone have any suggestions, please let me know!
Norwegianpiglet said:
At my wits end, as the phone is miles ahead of my G2 in so many ways, and I love it, but I don't know whether it's a T Mobile issue or if I should send it back to HTC again. As it's not provided by T Mobile, and I have another 7 months left of my contract, I am stuck if it's network related.
Click to expand...
Click to collapse
Just an FYI, but I too am on T-Mobile, and recently replace my G2 with a Desire.
I find the network reception on the Desire is much better than on my G2, and I've no problems with dropped connections.
I know this doesn't help you, but it does point to the problem being your particular device.
Regards,
Dave
foxmeister said:
Just an FYI, but I too am on T-Mobile, and recently replace my G2 with a Desire.
I find the network reception on the Desire is much better than on my G2, and I've no problems with dropped connections.
I know this doesn't help you, but it does point to the problem being your particular device.
Regards,
Dave
Click to expand...
Click to collapse
Thanks Dave, this does strengthen the case thinking it's the device. HTC were pretty swift in returning the device last time, so if it means a week X 2 being without it, I can live with that as I can then ask for it to be replaced on warranty direct from HTC.
I have the same issue with a Stock Desire from Vodafone..
Signal drops but more often it fluctuates like hell ... calls are dropped...
or other people can't hear me properly ...
Maybe it is an issue that will be resolved with a "Radio" update from HTC ?
Does someone know maybe this happened in the past with other HTC handsets and got sorted out later..
It is really buggy...
my girlfriend is having the same issues with her Desire
we applied the official update that was released a week or 2 ago (with a new radio) but that didn't solve the issue
sometimes she also hears a weird sound before the call goes dead..
did anybody have any luck in getting this solved?
will a custom rom fix the issues?
thanks!
coming from a htc hd2 (switched for this particular reason) i can report that this has happened on many htc phones, it is NOT a device problem, it has been mostly linked to your location and interference (buildings etc) as the frequencies used by the latest htc antennas use a frequency which does not penetrate as well.
you can read the 50 or so pages of it for the hd2, SOME progress has been made but never fixed, the only hope is HTC releasing a fix.
http://forum.xda-developers.com/showthread.php?t=614119
thanks for your fast reply!
I checked the thread you mentioned but it seems to be all about internet issues
my girlfriend never uses mobile internet so the issues she has are call related
these don't happen every day but every few days
about once every 3 weeks she gets a total signal drop which can only be solved by rebooting (this seems to be something mentioned in the thread)
then again most probably internet, call and signal issues are most likely to be caused by the radio so it could be the same problem..
is anybody experiencing the same weird loud static noise sound from time to time before a call gets auto-ended?
I just want to get all the facts straight because she is planning on sending it back to HTC for repair but if it's a new radio flash she needs there is no point in sending it back
sorry for the long post
Why don't you try setting it on AUTO, or GSM only, even better?
Sound like sudden loss of WCDMA connection.
tried that this week but the issue still remains..
is this something that can be fixed by flashing a custom rom?
or do we need to wait for HTC to provide another radio?
Maybe....
Maybe this is not your case but I want to share with you.
I had the same problem with Hero and then with the Desire. It was very frustrating. Then I got it: all the programs like auto-killer. task-killer etc were acting killing (apparently random) my voice call. Incredible ! Now I have the same Disre, but I haven't installed any task killer or task manager. The device works good and I don't have dropped calls anymore
Again, maybe it's not your case. Maybe could be helpful for someone else...
Just try if you have some task killer installed. Uninstall it
Recently i have purchased a used Verizon Galaxy Nexus from a seller on ebay. It is in excellent shape and has no cosmetic damage to the phone. The persone i purchased it from was a reputable seller and had the feedback to back it up. Now with that said. The phone was listed as broken because the seller could not get the phone to connect to the Verizon cell network.
So i bought the phone thinking that maybe the phone had some deleted files on it that i could replace or better yet. Just flash all new software to the phone and remedy the problem. Thus i would have bought a phone for a quarter the price of a new one and have a fully functioning phone.
As far as flashing and roming goes. I am no novice. I have owned many Android phones, in fact thats all ive owned lol, but this one is causing me some frustration. So here is a list of the things i have done to remedy the problem to no avail...
1) Factory Reset- no go
2) Complete Re-Flash of the entire framework - Im talking everything. Careful fastboot flash of every elemet of the android ecosystem
3) Radio swapps from older versions to newer versions.
4) Multiple reboots and toggleing airplane mode over and over again.
5) Flashed several aftermarket roms.
6) Toggled the test mode in phone settings using the hidden menu (*#*#4636#*#*)
For a short period of time last night i was able to get the phone to display up to 3 bars of service using the method described in #6 I NEVER got data working and i could only temporarily call out. My girlfriend would see me calling in on her phone but immediately upon answering it would drop my call. The phone never rang on my end and it cannot receive calls. Also cannot send text messages.
I thought for sure i could fix this one, but for some reason it is being stubborn. Please Help me XDA!!! Your my only Hope!!!
P.S. As an aside i did take the phone apart and check to make sure nothing was damaged. All the components look top shape and all the little snap connectors are securely fastened. No metal contact prongs are bent and everything is clean of dirt and debris.
does it display your IMEI *#06#?
maybe some NV_DATA corrupted or it can be hardware issue
Does indeed show imei and I had it checked for lost / stolen / blacklist by Verizon. At the store now to get it checked out.
And that is actually meid that that code pulls.
Sent from my large and in charge GN2 using Forum Runner
And the verizon store could not do any good. Has anyone ever ordered a replacement back casing from ebay or anywhere else on the web? Im thinking it may be a ribbon cable somewhere. Maybe even the bottom board that houses the headphone jack and a series of winding antenna leads.
I am still open to suggestion though so anyone with any information on the matter please let me know.
EDIT: Been looking at Cell phone repair shop and they have the antenna / headphone replacement in stock. They also have the back mid frame with all the antennas on it as well.
I feel like this is a 50/50 shot in the dark as to which part i need to fix this problem. Gonna give them a call tomorrow and see.
I've ordered a new mid frame in the hopes that there is a torn ribbon cable somewhere in the old one. I'm still not certain that's what it is though.
Anyone with some insight please get back to me.
Sent from my Galaxy Nexus using Forum Runner
Bump.
Still need some help guys. This is a very perplexing problem that i would like to fix.
Anyone? Mods? Admins? Devs? I need some help here. Don't let me down xda!!!
Sent from my large and in charge GN2 using Forum Runner
sounds like a unconnected/torn radio cable to me.
Zepius said:
sounds like a unconnected/torn radio cable to me.
Click to expand...
Click to collapse
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
UrbanDroid said:
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
Click to expand...
Click to collapse
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
blackhand1001 said:
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
UrbanDroid said:
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
Click to expand...
Click to collapse
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
Sir Lemmiwinks said:
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
Click to expand...
Click to collapse
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
UrbanDroid said:
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
Click to expand...
Click to collapse
I've had an issue flashing, it would abort for no reason. I would also have issues getting into CWM. After playing around with it all night, I don't think its a software issue. I've been reading the antenna has given other people issues and some have even tried to replace them. a Rep from Verizon thought it was the sim reader. I don't believe that because the phone registers a sim and the number tied to it (which is my number). Under status, I does read different every time.
Network: searching for service
Signal strength is usually at: -120dBm 99asu
Mobile network type: (varies) CDMA - 1xRTT:7 or LTE: 13 or unavailable
Service state: out of service
Roaming: not roaming
Mobile network state: (varies) Disconnected or Connected
I've tried different combos such as CDMA and Home LTE Automatic and so on. I think its just a poor design. Seems to be only the CDMA devices tho.
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
pbourdyk said:
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
Click to expand...
Click to collapse
Had a similar problem in regards to a lack of signal. It just completely gave out while driving a couple days ago (interestingly enough, the music I was streaming via Soundcloud stopped right as I passed the Facebook headquarters in Menlo Park, which ironically is a 4G dead zone for Verizon). This was a refurbished replacement device that I got about 15 months ago, and was running the latest OmniMetal rom flawlessly for the last few months.
I arrived at this thread and followed all the steps that OP took to try and fix it. Ended up reverting to an earlier 4.2.2 rom and reflashed the radios thinking that might solve the problem. Upon reboot was able to connect to mobile data and make phone calls briefly, but about an hour later the same thing happened. Brought it to the store and swapped out the SIM card for a new one, no dice.
Fortunately VZW is doing open enrolment for phone insurance, so I added it for $10/month to get an extended warranty. Now I'm going to restore everything to stock, lock the bootloader and send it back for a new one. Assuming there are no problems with the replacement, I can cancel the insurance plan, bringing the cost of the replacement Gnex to just 10 bucks.
Was anyone out there able to successfully modify the radio hardware for cheap?
coltronathon said:
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
Click to expand...
Click to collapse
I did the same mod, and other than losing my pc connection (which frankly is never needed) it's been great. You have to be very careful and take your time. I'm not even convinced that my pc connection issues are related to the Palm mod, I think they just happened to coincide. Either way, I don't need it so I never bothered tracing it down.
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
fasterfoxy said:
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
Click to expand...
Click to collapse
If the phone is working fine with a friends sim card . There is nothing more then a issue with your sim. go to the store and have them to give you a new sim card or flash the one you have. I had that issue similar here with at&t all the time.. sims would just loose network.. The fix for me LEAVE AT&T
Good luck.
Yes, I replaced the SIM card and I got a new one.
Just trying to eliminate all the options, I just did a factory reset again, and put it back the SIM card, located outside in an area where I know there is a strong signal and the phone was able to connect to the network and I install the account ans the apps just to test the data connection and it works fine. I was outside for 20 minutes with no problem. Later go back in the building, as soon I was inside for a few minutes the phone lose connection and the circle is back, then reboot again several times, and the phone does not recognize any network, Searching and no network is available.
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
erica_renee said:
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
Click to expand...
Click to collapse
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
jcervantes11 said:
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
Click to expand...
Click to collapse
You could be right.. or maybe even the provider having issues with that tower .. its a tough thing to figure out..
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
fasterfoxy said:
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
Click to expand...
Click to collapse
Anybody with same provider as you? Invite them in you're home see if they have connection. It's best if the person have same phone and same company. Can you send directly to Samsung? I have bad phone service my area with s2 and note 2 but my friend with evo 3d has more bar then me and its made by htc but could be two things ur phone crapping out on you which need repairment or like the guy above said tower signal getting weaker. It is hard to find out. Maybe for now for a bit since it's screw up try a rom but then again rom doesn't control radio settings section but wouldn't harm. Good luck.
I'm having the same issue since last month... but with any SIM card.
The network signal strengh rests between -89 to -110 dBm. (Horrible)
The network type is always UNKNOWN:0.
What I already tried:
- Using other SIM.
- Flashing Stock ROM
- Flashing Custom ROM (CM 10.1)
- Flashing all 5 avaliable modems.
What happens:
When I get VERY close to a network antenna... I can make calls and stuff...
What can be happening:
Hardware issues - T-Mobile latest LTE unlocking update maybe burned my antenna (or some network signal related hardware).
Software issues - Can't see how since I used many variations of ROM/Modem.
I live in Brazil and my network is TIM 47. I have a Samsung Galaxy Note II T889.
If anyone can confirm perfectly to me what composes the T889 antenna components... that would be nice...
I want to buy those parts from eBay and trying fixing my phone.
Thanks for your feedback it's really valuable becasue it's almost the same situation. Today I cleared up the situation with Samsung, if I want to be service under the warranty I have to bring the phone to one of repair centres in USA which it's kind of problem because I can do it only in the weekends but not impossible or what I'm doing tomorrow is to have an assessment by one of the repair centres in Toronto and I have to pay in this case, if it's something reasonable.
In my case I did not update the phone in 2 months at least so it's not software in my case, but one difference could be I got a new job 3 months ago, in my previous job the majority of the time I got 5 bars , I guess the cell tower was close to that place, and in my house the coverage it's good. In my new job, my office it's in the middle of the building, far from the windows, so the signal always was really bad, 0-1 bar.
Wondering if could be possible that a bad connection can burn the antenna or the circuit that controls the connection.
The other thing is there are many customers specially for the Galay S4 complaining about a similar problem, and I did not find any answer on how to fix this problem.
I'll post any update just in case it can help someone else.
Thanks.
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
darekz said:
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
Well... I did... and the problem persists.
Try to enable and disable wifi calling.
Sent from my SGH-T889 using xda app-developers app
A also have this problem with T-Mobile Note 2 and have already tried everything you guys have...I guess I got no choice but to request a replacement which sucks because my phone was pristine and worked perfectly otherwise. It's just the damn weak to no signal that's driving me crazy. Especially since I'm paying for premium data coverage and it's pretty much money in the trash every month.
That's it. I made the call and the replacement arrives in a couple days. They offered me the "jump" program. Anyone on that? Is that worth doing on T-Mobile?
I traded an unlocked i317m for a g pro. I just picked up a unlocked t889 as welll. The person with my old i317m want my t889 since hes using simple mobile. Problem is when I went to trade I put his sim in my t899 it wont register on tmobile. Seems its only working with at&t as thats the service I have. Now with the i317m I gave him originally it works with any sim. How is this possible that a unlocked tmobile t889 wont register with his sim on tmobile network but the unlocked i317m works with any sim?
Yesterday I replaced the microUSB module that is connected with the antenna and replaced the SIM card module too.
That did NOT worked.
So... the problems is problably on the mainboard/chipset... too expensive to fix.
Another big hardware failure for Samsung's history.
I've had the replacement for about a week now. So far no signal problems. It's like when I first got my original phone. I'm sticking with the note 2 for at least another 6 months since I joined the jump program. Can't wait to see the note 3 next week
Update just to close this case
Well, after I sent the phone for repair to Samsung USA, I got it back and the problems happened again after a few days, then I sent it back for the second time to Samsung, got it back and the problem happened again after a few weeks. Basically, I'm getting rid of this phone, now the warranty is already expired and half of the time the phone was full of problems with the network.
The lesson in this case is to avoid getting hardware from the first batch (to wait a few months after the launch) or without a long term warranty (3 years), and probably will be my last Samsung device.
:crying:
Diesel-30 said:
Can't wait to see the note 3 next week
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Click to collapse
You mean Note 4, no?