Frequent call drops/network drops - frustrated cry for help! - Desire Q&A, Help & Troubleshooting

I have an original Desire bought in Norway, and imported (and hence VAT free!) to the UK, using my T Mobile SIM that has worked perfectly well in my G2/Hero.
Every few minutes or so, irrespective of how many connection bars, the network will suddenly drop off, and I get the "Cross of doom" on the reception icon.
If I am in the message app (standard HTC messages), and this happens, it will kick me off any message I was composing at the time, and I have to start again when the connection is back. It will also have no messages in the inbox until the network is back some seconds later and everything loads. It's almost like a blackout all of a sudden.
It will drop calls for the same reason, and 10 seconds or so I am back on connection.
I sent it back to HTC using the Global Warranty Scheme, who have changed the Main Board, FOC, and collected/delivered by courier. Very efficient service BTW. I was so disappointed to find it still having the same problem.
I have also exchanged my SIM with T Mobile for a new one (Same number). I have ordered a Vodfone PAYG SIM just to experiemt the likelyhood it may be the network provider. However, it looks more like the radio suffers a sudden loss of power, and conks out.
The APN settings have been set to WCDMA only (changed from AUTO/WCDMA) as it seemed to sort it out, but I got excited too soon.
At my wits end, as the phone is miles ahead of my G2 in so many ways, and I love it, but I don't know whether it's a T Mobile issue or if I should send it back to HTC again. As it's not provided by T Mobile, and I have another 7 months left of my contract, I am stuck if it's network related.
Any suggestions gratefully received.

OK...have now popped the PAYG Vodafone SIm into the phone, and it barely has reception and drops out too.

...so have phoned HTC again, and UPS will once again be collecting it on Monday. I asked what happens if a fault is still not found, and after the third return I can apply to have the phone replaced by HTC. It's not ideal, but beats having to pay for a flight to exchange it abroad.
Still, if anyone have any suggestions, please let me know!

Norwegianpiglet said:
At my wits end, as the phone is miles ahead of my G2 in so many ways, and I love it, but I don't know whether it's a T Mobile issue or if I should send it back to HTC again. As it's not provided by T Mobile, and I have another 7 months left of my contract, I am stuck if it's network related.
Click to expand...
Click to collapse
Just an FYI, but I too am on T-Mobile, and recently replace my G2 with a Desire.
I find the network reception on the Desire is much better than on my G2, and I've no problems with dropped connections.
I know this doesn't help you, but it does point to the problem being your particular device.
Regards,
Dave

foxmeister said:
Just an FYI, but I too am on T-Mobile, and recently replace my G2 with a Desire.
I find the network reception on the Desire is much better than on my G2, and I've no problems with dropped connections.
I know this doesn't help you, but it does point to the problem being your particular device.
Regards,
Dave
Click to expand...
Click to collapse
Thanks Dave, this does strengthen the case thinking it's the device. HTC were pretty swift in returning the device last time, so if it means a week X 2 being without it, I can live with that as I can then ask for it to be replaced on warranty direct from HTC.

I have the same issue with a Stock Desire from Vodafone..
Signal drops but more often it fluctuates like hell ... calls are dropped...
or other people can't hear me properly ...
Maybe it is an issue that will be resolved with a "Radio" update from HTC ?
Does someone know maybe this happened in the past with other HTC handsets and got sorted out later..
It is really buggy...

my girlfriend is having the same issues with her Desire
we applied the official update that was released a week or 2 ago (with a new radio) but that didn't solve the issue
sometimes she also hears a weird sound before the call goes dead..
did anybody have any luck in getting this solved?
will a custom rom fix the issues?
thanks!

coming from a htc hd2 (switched for this particular reason) i can report that this has happened on many htc phones, it is NOT a device problem, it has been mostly linked to your location and interference (buildings etc) as the frequencies used by the latest htc antennas use a frequency which does not penetrate as well.
you can read the 50 or so pages of it for the hd2, SOME progress has been made but never fixed, the only hope is HTC releasing a fix.
http://forum.xda-developers.com/showthread.php?t=614119

thanks for your fast reply!
I checked the thread you mentioned but it seems to be all about internet issues
my girlfriend never uses mobile internet so the issues she has are call related
these don't happen every day but every few days
about once every 3 weeks she gets a total signal drop which can only be solved by rebooting (this seems to be something mentioned in the thread)
then again most probably internet, call and signal issues are most likely to be caused by the radio so it could be the same problem..
is anybody experiencing the same weird loud static noise sound from time to time before a call gets auto-ended?
I just want to get all the facts straight because she is planning on sending it back to HTC for repair but if it's a new radio flash she needs there is no point in sending it back
sorry for the long post

Why don't you try setting it on AUTO, or GSM only, even better?
Sound like sudden loss of WCDMA connection.

tried that this week but the issue still remains..
is this something that can be fixed by flashing a custom rom?
or do we need to wait for HTC to provide another radio?

Maybe....
Maybe this is not your case but I want to share with you.
I had the same problem with Hero and then with the Desire. It was very frustrating. Then I got it: all the programs like auto-killer. task-killer etc were acting killing (apparently random) my voice call. Incredible ! Now I have the same Disre, but I haven't installed any task killer or task manager. The device works good and I don't have dropped calls anymore
Again, maybe it's not your case. Maybe could be helpful for someone else...
Just try if you have some task killer installed. Uninstall it

Related

Major problems with dropping calls!

First off, let me say that having been a WinMob guy for the past 4 years, this phone has been a revelation in good design. I love it.
The ONLY thing that is impacting my experience with this handset is its CONSTANT habit of dropping calls! This usually happens completely at random, sometimes 1 minute into a call, sometimes 10 minutes into one - happens with both poor service and full bar service.
Could it have anything to do with HSDPA being active during voice calls?? Haven't had this issue with any other phones before and I certainly don't want to have to return it for a fix.
Any help with this would be very greatly appreciated!!
I've experience it a few times, put it down to poor T-Mobile coverage so far.
Happens every call with me, really can't figure out what I can do to fix it. Just hope it's not a hardware fault.
Has any one had any similar experiences with their handsets? Or alternatively, any ideas on how to fix the issue?
Thanks, just want to know so I can decide whether to take it back or not...
Guys, any help with this?
Well, I've never had this problem until today when I dropped a call twice. Had full bars. Hmmm. (T-mobile in case it's a network prob btw)
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
I've been using it in Switzerland for a week, and have had no dropped calls whatsoever, so i'm assuming it's something to do with T Mobile UK
(Just for the benefit of any one else who will read this, I'm on O2.)
Hey guys, might have found a fix for this -
1. Turn phone off
2. Remove SIM + battery
3. Put battery back in without SIM, turn handset on and leave for 3 or so mins.
4. Turn off, + put SIM back in w/ battery as well
5. Change Network data setting to receive WCDMA only
Seems to have worked, but haven't tested extensively.
Btw, thanks for the t-mobile forums link, did help.
ive also had the same issue. had the same problem on my hero on 3 before I got my desire which is now on Orange and still the dame problem. also g1 on 3 had same problem. must be a problem on Android or with data and voice at same time.
Sent from my HTC Desire using Tapatalk
fredfox_uk said:
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
Click to expand...
Click to collapse
I thinks it's more the phone since I'm AT&T with a Telus Desire.
This happens to me too with 2-4 bars. I thought it was my cheek hitting the End Call but it happens with BT too.
Maybe I've just been spoiled with Nokia and Motorola's reception...
It happened in Taiwan before. It's sim card's fault. We replaced our cards with new ones and problems are solved.
Sent from my HTC Desire using XDA App

For Orange Uk users

Hi guys,
Is you phone sending your incoming calls to the voicemail without even ring and with full 3G signal???
Im asking cos im on my 4th replacement and still have the same problem, i also have changed my sim card twice and nothing! So I dont know if it is a Orange Uk problem or just me having really bad luck.
I would really appreciate if you could share your experiences and suggestions.
Thanks a lot in advance
Manny
Yes, I have the same problem. Calls go straight to voice mail, I think this is Orange problem rather than the handset.
manuelwt said:
Hi guys,
Is you phone sending your incoming calls to the voicemail without even ring and with full 3G signal???
Im asking cos im on my 4th replacement and still have the same problem, i also have changed my sim card twice and nothing! So I dont know if it is a Orange Uk problem or just me having really bad luck.
I would really appreciate if you could share your experiences and suggestions.
Thanks a lot in advance
Manny
Click to expand...
Click to collapse
no but it is f***ing up my texts big time some times don't get them for hours then get about 5, and sometimes won't receive any until i send a text. sucks big time asked for a new sim card but hasn't fixed it,
only had mine a day, so maybe not the best person to comment, but mine has been fine (so far).
Used to have the problem with txts on my Blackstone. Have had some people tell me that they couldnt txt me, anytime the tried they got a "failed to send" message. I've experienced the same thing when txting other people. I just cant seem to txt certain numbers.
Yes I've got the message problem too, sometimes takes hours to get them! I think is definitely Orange as I tried different Rom,radios,handsets and sim cards and still have the same problem.
So I think it would be a good idea if we could gather in this post as many people as possible experiencing the same problem so we can make a strong point here,otherwise orange won't do anything
Yea i have this problem.. however in your contacts check the send to voice mail feature on the contact is unchecked
manuelwt said:
So I think it would be a good idea if we could gather in this post as many people as possible experiencing the same problem so we can make a strong point here,otherwise orange won't do anything
Click to expand...
Click to collapse
It'll be down to coverage in your area or a network/mast fault. Put the phone onto 2G/GSM mode and it'll likely improve. Try it in a place of good signal (e.g. an Orange shop, and if it works fine then it'll be signal/coverage related.
(This is what Orange will ask you to do if you phone them too)
I have seen this on my desire on Orange, but I have unbranded generic handset so it is not likely to be down to any Orange added software on the handset.
I have seen this sort of thing before and it is usually down to the handset software / hardware rather than the network.
Cheers
BMF
I have the same problem, but I had it also with my htc diamond, htc hd, and htc hd2 so I doubt it's orange the problem always got fixed after the first official update, so it must be some htc on orange issue.
Yep mine does this and it really pisses me off. My c905 I could be on 3g/hsdpa and using maps or the net via opera and if someone calls I answer talk hang up and get on with what I was doing.
It feel like the Desire cant handle more than one call/internet related task at once.
So many times I've had to pick up voicemail when I could have taken the call
r2b2 said:
It'll be down to coverage in your area or a network/mast fault. Put the phone onto 2G/GSM mode and it'll likely improve. Try it in a place of good signal (e.g. an Orange shop, and if it works fine then it'll be signal/coverage related.
(This is what Orange will ask you to do if you phone them too)
Click to expand...
Click to collapse
I've done that already, put the phone on 2G for 24 hours and the same thing.
I tested the phone in two different areas (central london and Kent) with a good signal, 3 bars out of 4 and I have got the same result.
just upgraded from a Diamond. My diamond was terrible for this both text and call problem. havent had it on the desire yet but need to recieve more calls first to find out i guess.
Would put it down to orange.
I get texting problems.
Texts dont seem to send unless I re-try 4 or 5 times and then the other person gets all texts even tho my phone said failed.
i have absolutely no problems with texts or calls in any circumstances....
madman1520 said:
i have absolutely no problems with texts or calls in any circumstances....
Click to expand...
Click to collapse
Which ROM are you using mate? Is your phone an orange branded? Thanks
manuelwt said:
Which ROM are you using mate? Is your phone an orange branded? Thanks
Click to expand...
Click to collapse
Hey! Im just using whatever my phone came with when i bought it yesterday, and i got it from the carphone warehouse so no, it isnt branded at all, as they supply generic devices.
try disabling "enable always on mobile data" in the network settings it *may* help. I used to have these problems when I was on orange. If I was using data then nothing else could get through, in or out! I'm sure it something to do with Orange's crappy network and wont get fixed until they make a radio patch. Unless it is "fixed" in the generic rom but you have to be careful when flashing as it can simlock the phone.....
Hence the reason I joined three! their backup network is Orange for 2G (for when your in a remote location, Orange does have pretty good 2G coverage) and in my experience (all over south Wales) they absolutely murder orange on data bandwidth on a HSDPA connection
I get 3Megs down and 2Megs up on three consistently
I'm in brynna & work in cardiff, I'll confirm I get it in cardiff when on a 2g signal. dont get it at home when on 3g+.
My GF has a Hero on Orange since December and she will have full bars of reception, but then she'll get a missed call. This happens frequently when she works or is travelling in London. She has on occasion received a text from me several hours after I sent it.
I have a Desire on Orange and it seems to be okay since I got it mid April. I have had a few instances around my home where I get a missed call, but I have lousy Orange coverage.
FYI. I used to have a Diamond on Orange. It frequently would say I had strong network coverage, then when I tried to make a call, it wouldn't connect and the network status showed no coverage at all.

Desire on uk networks and data conn hanging

I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
did i miss somthing im on tmob pay as you go and have none of thoes problems, infact i moved from orange to tmob as orange is so crap lol
I'm on 3 and have no issues at all. Highly recommended.
Sent from my HTC Desire
I am on O2 (with unbranded desire), no problems to report
I'm on T-Mobile and my reception is always crap. It's very frustrating as I have always been with Orange and they were perfect!
I'm sure that the low signal is causing the battery to drain much faster and the data connection to be extremely slow.
Wouldn't recommend at all..
Ps I live in the West Midlands and go to University in Bath, so these are the places I have tested it...
Sent from my HTC Desire using XDA App
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Click to expand...
Click to collapse
T-mobile UK since the day the first batch hit London here. No such problems.
-----------------------------------
- Sent via my HTC Desire -
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Click to expand...
Click to collapse
Nope - not heard of any of these issues on TMo, and not experienced them either.
Regards,
Dave
Not experienced any of this on T-Mobile either.
As for the signal comment, then that is very much dependant on where you live. So pretty invalid really.
Can't even get a signal on Orange where I live, but T-Mobile gets one.
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Orange is good. With great customer service as well
Sent from my Desire using XDA App
atomfix said:
Orange is good. With great customer service as well
Click to expand...
Click to collapse
Within the lifetime of any new 18/24 month contract, the Orange/TMo will be completed and there will little or no difference between them.
Regards,
Dave
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem.... it only partially is dependent on where i live because i was geting lock ups at home, at work several miles away, at another office, all within Edinburgh and down in london last weekend as well!!!
Anyway maybe it is problem with this particular handset... both heros i had had this problem and now desire... could i be so unlucky?
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Sent from my HTC Desire using XDA App
nope. on T-Mob UK and not had any problems. worth noting that Orange 'unlimted internet' is 500-750mb while T-mobile give 3GB on android phones .....
predo said:
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem.... it only partially is dependent on where i live because i was geting lock ups at home, at work several miles away, at another office, all within Edinburgh and down in london last weekend as well!!!
Anyway maybe it is problem with this particular handset... both heros i had had this problem and now desire... could i be so unlucky?
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Nope, you're not the only one, there are MANY suffering from similar issues and not just on T-Mobile either. Check out some of the other threads - '3G data connection' or something similar.
I was also one of the people who got the first Desire batch from T-mobile and have been getting 'hangs' whenever I'm in an 3G only area, it only comes back when it can connect to either G or H.
predo said:
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem....
Click to expand...
Click to collapse
It's probably buzzing on the TMo forums, because they are frequented by people having issues with the network/phone. I've no reason to go there, because I don't have any such issues, so this is news to me.
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Click to expand...
Click to collapse
Nope, never! Have you tried any of the newer radios?
Regards,
Dave
sh500 said:
I was also one of the people who got the first Desire batch from T-mobile and have been getting 'hangs' whenever I'm in an 3G only area, it only comes back when it can connect to either G or H.
Click to expand...
Click to collapse
Are you talking about data here? I had this issue with my Hero, but never with my Desire.
Regards,
Dave
well I haven't tried newer radios because I want to keep phone stock in case I need to send it back for replacement. I had Hero already replaced once because of this issue and I'm wondering if I need to try to get replacement Desire as well.
Issue is 3g locking up when using internet (UP arrow flashing and DOWN arrow not). When you try to call the phone when that happens it goes straight to voicemail.

Texts slow to come through on orange

Hello world,
I've had my desire about six or seven months. When I started my contract I was living at home and the phone would work as expected (i.e. texts and calls coming through perfectly and mobile internet working fine). Around summer I had some issues with texts taking a while to come through but it was maybe two or three a week so I just ignored it. Now I've come to university and I live in a city (if that makes any difference). Say, if I send receive fifty texts a day then at least fifteen or so will come through late (I can count if needs be - but, it's a lot). I have joined up to Orange's 'share' (the t-mobile thing) about three weeks ago but the problem occurred before that. This weekend it has been very bad. Last night I had full signal (or so it said) when my friend tried to ring and I got a missed call alert fifteen minutes after. This morning, I've only had 2 texts (well only two have come through - put it like that) and one was four hours and one was three.
I'm running LeeDroid 2.2d with the latest orange radio (unrooted, did the orange update, rooted again just so I had their official radio). Before unrooting I tried almost every radio I could and it seemed to make no difference. I was wondering if this is something to do with my phone? Is it my meddling or is it orange's fault? I'm getting rather annoyed as it makes it impossible to actually have a text conversation these days. I've just put my phone onto 2g (instead of dual mode) as I read somewhere it could be 3g congestion so we'll see how that gets on.
Has anyone experienced any similar issues or know of anything I can do it try make the situation better? Thank you very much, Rowan.
Desire on Orange unrooted here (2.2). I notice a similar problem although not quite to the same degree.
As it happens I work in a place with sketchy connection to both T-mobile and Orange. The connection is unreliable, although it lets me call all the time data & sms are iffy. Note that it's not the reception, it more like the data network is overloaded.
I suspect you might spend lots of time in a similarly bad location.
It's definitely a location issue for me!
Well I'm normally at my accomodation which isn't in the but I guess it still could be congested. Do you think the 'share' thing could have made it worse?
I used to be on orange and had had that problem for years until i switched to tmob wiv my desire, now the problems vanished
Sent from my HTC Desirei using Tapatalk
rowanparker said:
Well I'm normally at my accomodation which isn't in the but I guess it still could be congested. Do you think the 'share' thing could have made it worse?
Click to expand...
Click to collapse
I joined the T-mobile thing as well and saw no difference. Sadly the phone doesn't switch over to 2G t-mobile if there is 3g available, congestion does not come into the decision to switch over

[Q] HTC Desire Z - Serious Call Issue

Hi Guys,
First off, I am using the Desire Z unlocked on Telus. I do not have my phone rooted, nor unbranded. It is completely stock (Bell Branded) only modification was the unlock via unlock code. The phone is running 1.34.666.5 software, and kernel 2.6.32.21 if that helps anyone. I purchased via a friend, who gave me the original purchase receipt (for warranty purposes). However he has since left for Kingston now that the holidays are over.
The problem I am experiencing is via my calls. About 75% of my calls experience random mutes, where the other person can hear me, but I hear just silence. Sometimes it will happen soon after a call, sometimes 20 minutes into a call, completely random timing and duration. Most of the times, the other person will hang up thinking it is their phone and call me back again, only to have the same problem again...
It gets worse though. About 25% of the time, people on the other end have told me via text, since they can't hear me, that my sound is coming very scrambled. Like an alien frequency jumbled up. I can't explain the sound but I've heard it and it sounds really weird. Obviously, they hang up, and call back but the same sound remains.
My only temporary solution to these problems is to restart my phone. I don't know how long I will be able to talk on the phone again before one of these two problems hit me again, at which point I have to do another reset.
I find myself resetting the phone about 5 times a day.
My hope is that this is a software issue, and that an update will fix this scrambing/muting out problem. I wanted to know if anyone else had any sort of issue with this, or what I can do to resolve this.
Any input would be appreciated. Thanks.
Maybe it is a network issue?
Try making calls from a friends SIM card.
What provider are you with?
Maybe try popping your SIM into another phone and trying that too...
If not you'll need to try to get a new phone.
I am with Telus as my Carrier.
I will try the sim in another phone. I would hate to have to return it without the original purchaser being present - I imagine not being a Bell customer (even though I have the original reciept) would make it more tricky.
I *really* doubt that it is a hardware problem.
In fact, I've heard those kinds of noises from other phones (i.e. RIM) calling me from the belus network (I use globalive... much better.)
Possibly a radio update might improve compatibility, could also be sim related.
I suggest that you root the thing, upgrade to the latest radio firmware, and install either tmo-ota or cm-mod on it. Also try using it on a DIFFERENT network (it is also compatible with robbers, but not globalive) and try using it on the SAME network with a different sim card.
Bell and Telus' new WCDMA network stinks. It is super weak as for now they put up the minimum towers to get full coverage. What that means is anything to anything will interfere with the signal strength. If I had my choice I would go back to Rogers in a heartbeat.
You issues sound exactly like a loss of signal issue.
My wife has a bell desire z and it had the same problem. Should I return for a new one?
Sent from my GT-I9000M using XDA App
Just one more thing. If it is a network related issue (bell). Why does my Samsung Galaxy S on the same network not have this issue? I think it is hardware related.
Sent from my GT-I9000M using XDA App
I have experienced the identical issue a few times and I discovered it happens when you are on a call and the phone either switches to or tries to connect to a wireless network. My specific incidents have always been with a bluetooth connected however. Try turning off the wifi........
That is interesting because her wifi is on when it happens.
Sent from my GT-I9000M using XDA App
I've just had the same problem... I've had the phone for around 26 days now and this is the first time this problem has happened. Anyone else solve it yet? I haven't even switched on the wifi.
BiMU said:
I've just had the same problem... I've had the phone for around 26 days now and this is the first time this problem has happened. Anyone else solve it yet? I haven't even switched on the wifi.
Click to expand...
Click to collapse
If you are certain that wifi was never on, then we need to call Bell.................
Desire call issue
Hey guys,
Having the same issue, this is my second desire for the same scrambled issue. it sucks. sounds like a transformer is in phone.
I'm leaning toward that it's a carrier issue, not a hardware issue. Seeing how there are several people posting they have tried it on different phones and still had the issue, it would show that the hardware is identical between the devices. Also, seeing how people are having issues are localized to the one carrier, that would also make a difference.
I would like to state that I think rooting the phone and flashing a new radio update may fix the issue. If it doesn't, it could be that the radio in the phone just isn't built to process the network. But since it can physically pick up the signal, it may be how the software is transferring it, which is why you're having the issue, which is why I am recommending a root/radio fix.
In regards to the Samsung Galaxy S being brought up, it's different hardware, different software. Though it runs on the Android OS, Samsung uses it's own hardware and scripting, so it may be built to handle the connection better. It's the reason why for the longest time they were having GPS issues and we weren't (at least for the Vibrant variation of the phone).
That's just my humble opinion from my own dealings with phones though
Can confirm it happens when wifi is off.
Sent from my GT-I9000M using XDA App
I have had it happen 4 or 5 times and I have owned the phone for 5 months. Twice BT was connected as well. It has only rarely occurred for me...
My room mate is having the Same issue, stock Bell Desire Z on Bell network. The only two ways I have found so far to fix the issue is ether re-boot the phone or put it into airplane mode and then out of airplane mode. Doing a power off and then back on does NOT fix the problem (using fastboot), i'm sure it would fix it with the fastboot feature turned off.
Turning the radio on and off again fixes the issue so I am guessing it is a software issue. The Desire Z is an upgrade from an iPhone 3GS using the same SIM card on the same account, the iPhone never had the issue over the period of 1 full year.
Same Problem...
Hi everyone,
I wish there were a simple solution to this problem. My phone is doing the same thing (unlocked on the Telus network). I've researched this issue and found out that many people have also had the problem with the alien gurgling noise regardless of which network they're on.
I've had this problem occur regardless of wifi being on or off. It has nothing to do with the type of phone you're calling (as one Bell rep suggested). The problem is with receiving and dialing out calls. I've had several different types of phones while on this network and have never had this problem before. As for letting the problem sort itself out on it's own over time, that also doesn't work.
I brought my phone into Bell to be looked at. They thought the problem was the speaker. So they changed it and returned the phone to me. The first day I turned it on and activated it, the problem was back and worse than before. Couldn't make a successful phone call all day. So now it's back in the shop...again! The Bell rep said he's heard of this problem quite a few times. Something like 1 in 10 Desire Z's has this problem (that number sounds quite high to me). But yet, it doesn't look like these guys have a fix for the issue.
I love my Desire Z but I'm more than fed up because it's practically useless. I'm stuck using my iPhone again (not crazy about it at all) while I hunt for a replacement phone that will be comparable to the Desire Z (that will also work on the Telus network). Any ideas or suggestions? I was considering the Motorola Droid 2 Global but it didn't stand up to the Desire in speed/keyboard feel.
Thanks for listening!
P.S. - My phone was never rooted. Just unlocked.
Your all holding it wrong D: . Jk but I havnt had this issue but my gf tells me that it happens to her
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I never had this issue, but I did upgrade to 1.72 and last week to 1.82.xxx
Are you on bell?
Bonusbartus said:
I never had this issue, but I did upgrade to 1.72 and last week to 1.82.xxx
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