Clove orders - update - Desire General

Just got this from our neighbor:
http://androidforums.com/htc-desire/60294-clove-orders-update.html
Case said:
Just thought I'd share this for anyone who ordered from Clove and to hopefully save Chris the job of answered hundreds more e-mails!
Yes we are getting hundreds of e-mails like this!
Shipments should begin Thursday – there is however a massive number of orders to process
Stock may be split on the Thursday and then next week, we will begin shipping as soon as they arrive and expect to ship all back orders in the next 5-8 days
Regards
Chris Love
Clove Technology
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Thanks to user Case from AndroidForums.com

Much appreciate the update!

So near ...yet still SO far!!

Stop hassling clove!
Just received this......
Your Clove Order for an HTC Desire
We are pleased to say that the first stock of HTC Desire should arrive late afternoon on the 7th and begin shipping on the 8th April. We will be processing orders in date order.
We are told that within the first week we will receive enough stock to be able to fulfil all outstanding orders, which will ship over the next 4-10 days.
If any of this information changes we will contact you. If we need further information to complete your order we shall also contact you.
We are receiving a very large number of emails, telephone and tracker enquiries for information on orders for HTC Desire. At present the admin team are having to spend a huge amount of time dealing with these requests, which is affecting their ability to actually process the orders for shipping. Therefore, can we request that you please refrain from requesting such updates so we can ship your order as soon as possible. You will receive your tracking number by email on the day your order ships.
We do appreciate your business and understand you are very keen to get your HTC Desire. We are also very keen to ship them to you as soon as we can!
Please be assured if we need further information from you, we will contact you.
Please DO NOT REPLY to this email as it will not be responded to

Just received the same email. Ordered mine on 19th March (also International), will post when they've shipped it

ordered on 14 of march,
hope i get mine earlier than u LOL, jk

JTHM said:
So near ...yet still SO far!!
Click to expand...
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+1
thanx for the update, I also got the email

Guess what, I canceled my order
Ordered one from PDAshop.nl, and I could get it sooner! April 8

Related

Desire shipments delayed until April 7th

Same for all the shops...damn!
Yep, just got a reply now from Handtec.co.uk (what are they doing up at this time!):
"Thank you for your email,
The HTC Desire sim free release date has now been slightly postponed, this is in response to confirmation from HTC that the release of this product will not be the previously mentioned 29th March but will be anytime between now and the 7th April,
I do apologise for this delay however this will not only affect Handtec however will affect all UK retailers as this has been imposed by HTC directly, however once the stock arrives we will promptly dispatch the goods,
Please advise if we can assist you further."
Damn.
That's funny, then how has mine been despatched by T-Mobile and they actually have them in?
Or is this just the retail / sim free units?
That's very upsetting! It's on their website now, too.
I thought the same, but their response to me made reference to sim free versions being delayed. No idea why this would be. Gutted really.
I got an e-mail from T-Mobile, saying mine has already shipped.
Supposedly it should reach me tomorrow (Saturday).
Clove sent me an email this afternoon too saying more or less the same thing. They emphasized that the unlocked/sim free version is delayed though, that's probably why the T-Mobile ones are shipping out no problem. Just a guess about that last one though.
mlalahoi said:
Same for all the shops...damn!
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Click to collapse
Yeah I got the same from Clove back to the 7th
A little annoying but I will just have to put up with the hd2 for another week or so I guess. Cant complain to much.. Just returned to its original release date. Also received the mail from Clove at about half 5-6ish..
I guess it goes to show the pushing power the networks have when they want the hardware to go to them first.
That the main thing that frustrates me... I'm willing to pay £400 for the device but have to wait an extra week or so for the pleasure. Ahhh well I'm sure I will live..
Now I have nothing to look forward to...besides Easter egg hunting bwahaha
(Anyone like Peeps?)
Yeah I hope the first shipment is bigger than expected. I ordered mine from Clove and they already told me that mine will be shipped from the second lot. That was supposed to be on 2nd April (3 days later) so I will probably have to wait until the 10th to get mine shipped
Still, it's nice of them to keep us informed. Many places I have pre-ordered from in the past (particularly from Hong Kong) just keep you in the dark when due-dates change. That is the reason I won't deal with Expansys any more (not to mention their over-inflated prices).
Well, to those of you who went the carrier route, I think you're obligated to get reviews up IMMEDIATELY so those of us who are waiting have something to look at
Does anyone know if HTC provided a reason for the delay? If it's to fix a bug I'm more than happy to wait a little longer...
Allegedly, the Desire ROM failed Google testing - and the Big T fixed the issue quicker: www-coolsmartphone-com/news5645.html
Sorry, with a join date back in 2008 I'm a new user and must not use links ;-)
I'm from Belgium and here the shops have announced the 6th of April as release date although at some point they were mentioning 1st or 2nd of April...
Not a big deal, will wait one more week
Pretty annoying. Was getting really excited already, now gotta wait a whole lot longer. As I only recently pre ordered may be even longer till I get it....
It's weird!
Expansys UK and UAE are saying that they will have it in 4 days aka April 1...
Could they have pre-release stock like T-mobile?
When I heard about this on Saturday I was gutted and immediately assumed that HTC were putting the network carriers ahead of their direct customers, but if the Coolsmartphone report is correct then all is forgiven and I'd rather wait and let the HTC engineers work their magic.
From reading the posts on here of issues found by T-mobile folks who have received their phones already then it appears to me that they are mirroring the issues that were reported of early Desire ROMs, and if these are fixed in the phone I eventually receive then I'll be a contented bunny. In fact I'd even give HTC a big thumbs up to have the "spuds" to risk upsetting their fanbase by delaying launch to ensure that those of us forking out the full ~£400 for the Desire receive the best quality product possible.
However with people reporting issues, so unnerving me about the phone I'm going to get, and others saying it's fab so turning me green with envy, I might just have to give these forums a miss for the next week or so to keep my sanity!

Desire backlog in Belgium

For information:
Having ordered my Desire on July 9th, I just received an email that there's a serious backlog and it won't be delivered before August 11th.
Either there's some sort of production problem (display shortage?), indeed a backlog because of the huge popularity or it's maybe linked to the Froyo updates they want to perform before shipping.
Regards,
Mark
don't know, got mine the first day the silver desire came out
I think it's an issue with the display. Samsung are unable to supply enough screens to meet their own demand and HTCs as well. HTC are now switching from the OLED screen to a new SLCD. Maybe you'll be getting this new screen with your Desire.
I'll have to wait longer
Just received another email asking for more patience and this time, there's no new delivery date set forward.
Max BrainBox said:
Just received another email asking for more patience and this time, there's no new delivery date set forward.
Click to expand...
Click to collapse
Where did you order from? I ordered mine from PDAshop.be. Just checked and they have the brown one in stock. Order it today and you get it delivered free tomorrow
Oh that sucks man.
I walked into my local phone store last week and asked fro a Desire on my contract (Upgrade was due!) the guy just went to the back and got one for me.
Loving the phone.
Hope you get yours soon bud.
3rd Update: not before Sep. 12th
I can't say I'm happy with all this but my D2 still workds like a charm.
I got it in my hands on September 15th!!!
Wow, that took way too long. Did you get any sort of compensation or discount as a good will gesture? Still, I imagine you're glad to finally get the Desire.
Sent from my HTC Desire using Tapatalk
No compensation, but my Diamond 2 still rocks so I didn't complain.
is the new phone SLCD or AMOLED?

Galaxy Nexus release delayed everywhere!

Hopes for 17th of November looks very grim and earlier than 17th release is even more unlikely now. Amazon just updated their release date to December 2.
www.amazon.co.uk/Samsung-Galaxy-Nexus-16GB-Smartphone/dp/B005XYU45E/
I contacted Amazon.co.uk customer support and I was told that the product, not just one batch, is indeed delayed.
Here is the relevant part of their reply:
I'm sorry for the unexpected delay of your order. I have researched the availability of "Samsung I9250 Galaxy Nexus 16GB Sim Free Smart Phone" and learned that its release has been delayed until December 02, 2011. As soon as the item has been released, we'll be able to dispatch it to you.
Oh God ... NO! ... Please don't do this Please don't delay ... I am a good boy this year and promised to be much better.
*crying-in-the-corner*
kristovaher said:
I contacted Amazon.co.uk customer support and I was told that the product, not just one batch, is indeed delayed.
Here is the relevant part of their reply:
I'm sorry for the unexpected delay of your order. I have researched the availability of "Samsung I9250 Galaxy Nexus 16GB Sim Free Smart Phone" and learned that its release has been delayed until December 02, 2011. As soon as the item has been released, we'll be able to dispatch it to you.
Click to expand...
Click to collapse
I spoke to a rep at Negri electronics and they said they are expecting it the 16-19th.. this was yesterday.. damm im so pissed if this is true
*sobs, gently*
I spoke to a rep at Handtec just now who said they were now expecting stock week commencing the 21st. They said that Samsung and the distributor had decided to delay the product.
The 17th is a day before my birthday, so i was really hoping for a nice, shiny early birthday present to myself.
Oh well.
I wrote another e-mail to Amazon, since I was not really satisfied with their previous response regarding the reasons for the delay. I'll try to find out as much as possible from their customer support.
1st December for the 16GB on expansys and pre-order for the 32GB...
http://www.expansys.com/google-galaxy-nexus-16gb-black-224319/
Niksko said:
*sobs, gently*
I spoke to a rep at Handtec just now who said they were now expecting stock week commencing the 21st. They said that Samsung and the distributor had decided to delay the product.
The 17th is a day before my birthday, so i was really hoping for a nice, shiny early birthday present to myself.
Oh well.
Click to expand...
Click to collapse
The whole thing is a bit of a mess...
Samsung sent a press release on the 4th confirming release on the 17th.
Handtec then say, a matter of hours after the press release, that Samsung have pushed it back to w/c 21st.
Why send out a press release, then change the date a couple of hours later
cause this possibly be because all first batches have been filled.. ?
hardly. Looking at the interest and number of postings in the various Android Forums, the Galaxy Nexus is more of an underdog that an "uberphone" that appeals to the masses. And it would take "masses" for the GNexus to be sold out before launch.
Unless the "first batch" was 1000-2500 units or so. That would be my guess on pre-orders to date for Europe given what I have seen/read on the forums/twitter etc etc.
BiGMERF said:
cause this possibly be because all first batches have been filled.. ?
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Click to collapse
I preordered it the moment news appeared on my RSS feed that it can be preordered from Amazon.co.uk, so I would definitely be on the first batch. But their customer support said that the product has been delayed and it has nothing to do with batches.
I did send a follow-up e-mail though, asking for more specific information about the reasons for delay. Unlikely that I will get anything revealing due to possibly negative press though.
kristovaher said:
I preordered it the moment news appeared on my RSS feed that it can be preordered from Amazon.co.uk, so I would definitely be on the first batch. But their customer support said that the product has been delayed and it has nothing to do with batches.
I did send a follow-up e-mail though, asking for more specific information about the reasons for delay. Unlikely that I will get anything revealing due to possibly negative press though.
Click to expand...
Click to collapse
i sent @samsungmobileus and @samsungtweets a tweet asking if it has been pushed back.. fingers crossed for confirmation.. you guys do the same !
Google should put out a statement How many times have they done this.
User named 'Andrew Bates' just commented in Amazon.co.uk that he called Amazon and was told that 17 November is still the dispatch date for his order and that 2nd of December will be the re-stock date. So this might be a batch issue. Don't take it for granted though, let's wait some more for additional replies and information, because the stock date seems to be changing all around now and this might be just Amazon trying to avoid large number of canceled preorders.
I'll let you know once I find out something more.
Well, Amazon just debunked the theory of batches and said that: Unfortunately our suppliers have delayed release of the product: Samsung I9250 Galaxy Nexus 16GB Sim Free Smart Phone to us.
So the product is, in fact, in delay. At least in Amazon.
Bummer!
Hope it's not a sign of a manufacturing glitch.
Hopefully they'll come out ahead of the newest estimates. It's really impossible to know until the phones start hitting the retailers, though.
If the Nexus really is delayed, then this certainly won't be good for sales. I plan to buy a Nexus and sell my GS2, but if it keeps getting pushed back there'll literally be only 2 months between being able to buy the Nexus and then the GS3 being announced; undoubtedly with far greater specifications.
They need to get this out soon.
This is painful to say the least
On the launch event it was confirmed as early November release, now I dont know about you but I dont consider 17th November early November at all, and now they are saying December??
This whole thing is starting to look like a mess and I will be cancelling my order [still scheduled for dispatch with amazon on the 17th] and going out in the real world to find one if my Galaxy Nexus hasn't been dispatched before the 17th for delivery on the 17th
Meanwhile, the Samsung UK twitter linked a preorder page on Facebook just two hours ago, while not mentioning anything about delays. Hilarious as ****. And by "hilarious" I mean sad.
Tom Servo said:
Meanwhile, the Samsung UK twitter linked a preorder page on Facebook just two hours ago, while not mentioning anything about delays. Hilarious as ****. And by "hilarious" I mean sad.
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lol, thanks Tom Servo
That made me smile, and yes it is very sad

[INFO] Dispatched, Received or Bought Phones (POST HERE)

Ok so that we dont get a stupid number of threads popping up about phones that have been dispatched from suppliers or received phones im creating this thread.
Anyone who has got an email saying there phone has been dispatched or if they have received their phone can post here and I will update this first post to keep a good idea of who has stock in.
Just post where you ordered your phone and when it was dispatched and it will be added to a list. Please copy the email into this thread as well (deleting confidential information) as people will demand proof . If you bought one from a shop you can post it here too so we can build a list of shops with stock.
PLEASE DO NOT START NEW THREADS OR THEY WILL BE MERGED INTO THIS ONE.
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16 Nov 2011 - Evening - Phones4U Online - First Despatch Email Received by Iain 89 (not proven)
17 Nov 2011 - All Day - People buying handsets from phones4u in oxford street, London (1st retail phones)
17 Nov 2011 - Evening - Phones4u Online - Delays in despatching orders, may or all pre-orders not sent til 18th
17 Nov 2011 - Evening - O2 - Despatch confirmation for next day delivery by treble4 (looks like O2 are honouring orders quickly)
18 Nov 2011 - Morning - Phones4u - Loads of phones being delivered by citylink after getting an email with RoyalMail as courrier
Checked upto post#166
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Mark.
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
seriously?
It is possible that stock may have arrived early... Specially if you ordered as soon as per-orders were open. I am expecting mine on Friday.
I'm not going to go near a phone shop tomorrow as reading about the nexus I can handle but seeing it and not having it I can't
I hate each and everyone of you that have and will post in this thread. =-)
xManMythLegend said:
I hate each and everyone of you that have and will post in this thread. =-)
Click to expand...
Click to collapse
Thank you
Now try to make your next post more productive as it will be your 1000th
Mark.
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I don't mean to sound like I don't believe you or anything but a little proof wouldn't go a miss, perhaps add a copy of the message with your personal info removed. Surely you are not the only person in the entire world getting it delivered on time?
Sent from my X10i using xda premium
The truth is some people WILL get a Galaxy Nexus today.
Either they ordered from phones4u almost immediately when pre-ordering started,
or
They will queue up outside Phones4u in London in the morning or manage to get lucky at a three store that has a very limited stock available.
But they are risking not getting anything at all within the next week by queueing up as if they do run out of stock then good luck getting a Nexus delivered on Friday...
So I would expect to be jealous of a few people tomorrow... but who knows maybe Phones4u will end up delivering everyones phone tomorrow? I guess we will see in the morning.
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I know I shouldn't say this but....... I hate you!!!
I just sent myself an e-mail to make sure I'm receiving e-mails properly!!!!
Well it doesn't look like anyone else has had a delivery notification yet - so either one guy got lucky or he's a big fibber
I'll post back if and when I hear...
It seems awfully quiet in here...
bigf00t said:
seriously?
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Click to collapse
Yeah seriously. It's say it's been dispatch and I should receive it in 2-3 working days.
Sent from my Desire HD using xda premium
P4U Twitter feed is reporting all deliveries of the Nexus have been delayed by a day.
But ... no one got one from store in the Oxford street?
Come on! There must be someone
Was (is) there any long queue?
mrwhizzard said:
P4U Twitter feed is reporting all deliveries of the Nexus have been delayed by a day.
Click to expand...
Click to collapse
Is that another day delay or the original day delay?
Just looked on Twitter and it was just a reply to someone which said they had been delayed by a day and would be received tomorrow - so just looks like the original 1 day delay - no need to panic people
bigf00t said:
Is that another day delay or the original day delay?
Click to expand...
Click to collapse
He might mean this:
@Bobsky1973 Hi, all deliveries of the Nexus have been delayed a day and should be with you by tomorrow. Thanks, Cal.
Click to expand...
Click to collapse
So, in theory, all is still well... :|
Just phoned up P4U
First guy told me they're not receiving the stock til tomorrow, and it will be sent out tomorrow.
I queried why their phone shops had stock but they were unable to fulfil pre-orders.
He said he couldn't answer that and passed me to another dept.
She said the same thing, they've been let down and they'll be sending the phones out tomorrow for 50% chance of a Saturday delivery and 99% chance on Monday.
I made clear I was annoyed that pre-orders were being delayed but shops were getting stock, at which point she told me my phone might be delivered tomorrow.
I asked why she changed her answer and she said:
"it says on the internet orders will be delivered on the 18th"
*exasperated*
You can see the progress from the 2nd man on the world to get it here with the name uvarvu:
http://91.151.218.11/showthread.php?t=18331065&page=48
But not without problems, he post on page 50: "And yep, there are no no google apps! I'm performing a factory reset right now. On the account settings screen the only options are corporate account and email." So not the best "global launch"..
Dipper60 said:
You can see the progress from the 2nd man on the world to get it here with the name uvarvu:
http://91.151.218.11/showthread.php?t=18331065&page=48
But not without problems, he post on page 50: "And yep, there are no no google apps! I'm performing a factory reset right now. On the account settings screen the only options are corporate account and email." So not the best "global launch"..
Click to expand...
Click to collapse
Holy crap he got one with the engineering ROM. I wonder what he could do with it...

[Q] what date have dial a phone said for delivery

as title says.they told me 11th April
same here, told me on the phone the 7th but my email confirmation says the 11th.
Also the 11th for my order with dialaphone. Seems like everyone got the same date. Still if it comes sooner then that's great.
11th for me too.
Mine says 11th too, shows credit check passed. They've also taken payment for the handset.
this is mainly due to bank holiday weekends ofcourse. Never mind few days more will not kill you.
Tad confused now, found this on their FB page.
Dialaphone Hi Mike, Thanks for your post. The expected delivery date for all HTC One X handsets is the 12th April. Let me know if you have any further questions and have a great day. Cheers, Espi.
Yesterday at 08:57 · Like
Click to expand...
Click to collapse
11th for me as well on the Vodafone contract. Don't mind waiting a few extra days but would be nice to get it before Easter holidays, doubt that will happen!
It may possibly come earlier.
This late date might be for the stats as proof they have 'exceeded customers' expectations' by delivering earlier than promised. Who knows, it may have a 'stretch target' to exceed delivery times to qualify for a bonus.
On the other hand, they might be telling the truth
JimmyEatFood said:
Tad confused now, found this on their FB page.
Click to expand...
Click to collapse
They told me the 12th on Twitter as well, but all our order pages say the 11th.
Think they are simply covering their backs in case of holiday delays.
Audioboxer said:
They told me the 12th on Twitter as well, but all our order pages say the 11th.
Think they are simply covering their backs in case of holiday delays.
Click to expand...
Click to collapse
Good point. Would love it to come early
Im going to give them a phone and see what they say,
johnbhoy89 said:
Im going to give them a phone and see what they say,
Click to expand...
Click to collapse
Ask about beats headphones with o2 phones please
JimmyEatFood said:
Ask about beats headphones with o2 phones please
Click to expand...
Click to collapse
couldnt confirm if they were sending it earlier than the 11th and also wouldnt confirm what headphones will be in the box
she was a bit rude, im guessing shes been pestered for information off of us
johnbhoy89 said:
couldnt confirm if they were sending it earlier than the 11th and also wouldnt confirm what headphones will be in the box
she was a bit rude, im guessing shes been pestered for information off of us
Click to expand...
Click to collapse
cheers pal
thanks! i feel better now since i can't pay until then. i was already planning to pay extra for next day shipping. it stills says pre-order on Negri Electronics, so it's probably the same date for them.
johnbhoy89 said:
couldnt confirm if they were sending it earlier than the 11th and also wouldnt confirm what headphones will be in the box
she was a bit rude, im guessing shes been pestered for information off of us
Click to expand...
Click to collapse
They have probably been given a script and their calls will be listened to and QC'd to check they stick to it. I suspect the first we will hear if its an earlier date is an email saying its shipping.
so, after paying vodafone to bring my commitment date earlyer so i can upgrade, i went through dialaphone purely because voda was asking far too much,
so i went for a white one x voda upgrade
free handset
htc media link
£31 pm 300 mins / unlim texts/1gb data
delivery i was told would be the 7th. that was today at lunch i made the order,
i was waiting for the s3 but im impatient, owning
hero/desire/desire z/desire hd/ to my current nexus s with custom rom. i wanted to go for this handset and canny wait,
purchased my screen protecters already,in car kit,home dock tooo,
sorry to ramble on lol, cheers,
I ordered my One X through Dialaphone almost 2 weeks ago now, I did call and speak to a gent just before ordering and he said they where due them in on the 7th, which if your not aware is Good Friday, if this is true then they probably won't ship till the following Tuesday after Easter Monday. That would make delivery date the 11th which is what everyone's order probably does say!
I live in hope that they may come in a day earlier and MAYBE come on the Friday/Saturday but it is unlikely so I am just banking on the 11th, itll be far less disppointing that way
I don't know why companies like HTC choose such a stupid time to release handsets. They could have chose any week, instead they choose Easter week. So annoying, lol.
But you are right, all these conspiracy theories about the phones being shipped late due to branding are probably all a load of crap. It's just the lack of days available to deliver due to the holidays that is causing the delays.
It's still not to say obviously that some phones could be branded, but lets hope not.

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